Trusted Agent profile · Dereham

Sowerbys Dereham reviews

★★★★★ Excellent

475 reviews across 1 platform

Canterbury House 20 Market Place, Dereham, NR19 2AX

Sowerbys's office in Dereham, at Canterbury House 20 Market Place, is rated 4.9 out of 5 across 475 reviews on 1 platform, including 475 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of five awards Sowerbys won in 2026.

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4.9 / 5

475

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Sowerbys, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Dereham office, from every platform, shown as written. First names only.

5/5

Google

My experience with Sowerbys has been faultless. Swift response to our initial online enquiry, valuation arranged to work around our commitments, when carried out the valuation was professional and informative & we were also put into contact with Broadland mortgage consultants, again fantastic brokers and incredibly useful! I wouldn’t hesitate to recommend the Sowerbys team and if we do look to market our property, we have already found our agent!

Gemma · 7 May 2023

Agent replied · 31 May 2023

Thank you for this wonderful review!

5/5

Google

Thank you Sam, for providing a really superior service - professional yet warm and welcoming. Wouldn’t use any other agent!

K · 30 June 2023

Agent replied · 26 July 2023

Thank you!

5/5

Google

During the difficult time of the virus, Sowerbys kept on working. Showing people round in a safe manner. Octavia was always a pleasure to talk to , I had complete faith in her to sell my house

Liza · 6 June 2021

Agent replied · 6 June 2023

Thank you for taking the time to leave us a review! We're so pleased you had a great experience with us and that Octavia was able to guide you smoothly through the process.

5/5

Google

I am in the process of renting a property through Sowerbys in Dereham. Anna has been dealing with application & she has been brilliant, very professional & responded promptly to my questions regarding my move- would recommend their services Ruth North

Ruth · 6 June 2020

Agent replied · 6 June 2023

Thank you for taking the time to leave a great review! We're so pleased that you have had experienced such a positive service and will pass on your comments.

4/5

Google

Sowerbys managed our rental in Watton extremely well. If something needed fixing, it was arranged quickly and without fuss. After 3 years renting out, we decided to sell which proved a bit more testing. The first SSTC proved to be flakey. Despite passing the Sowerbys mortgage governance checks, the buyer’s mortgage arrangement proved to be fiction, causing quite a delay. To Sowerbys credit they picked the sale challenge back up quickly and despite 2 more SSTC false starts, buyer number 4 is now the proud owner. Buyer 4 was also buyer 2 - I know, complicated, and it is to Sowerbys great credit that this connection was nurtured. The only other comment relates to process. It was a little unclear who was chasing the solicitor and who the solicitor was emailing. Sometimes me, sometimes Sowerbys, sometimes both. As a result, it was quite difficult to know where we were with the process from SSTC through to completion. Might it be possible to show the progressing sale status on an App, with protected access for the solicitor, Sowerbys and the client?

ROY · 20 August 2024

5/5

Google

Great support from Jess who made the experience much less stressful. Thoughtful and responsive, thank you Carolyn & Dave

Carolyn · 4 July 2023

Agent replied · 26 July 2023

Thank you!

5/5

Google

Katie was incredibly helpful and very responsive to my emails and telephone calls. Made the process of selling the house much easier.

Helen · 7 April 2023

Agent replied · 6 June 2023

Thank you for taking the time to write us a review!

5/5

Google

Would just like to say a very big thank you Sam Jones at Sowerbys Dereham for all your help and advice given to us regarding our future property sale. Would highly recommend your services to anyone looking to buy or sell ! Many Thanks !

Paul · 2 December 2023

5/5

Google

Sophie Cook has been extremly attentive during the process of renting through Sowerbys. It's been a fast and professional experience. Thank you

Suzie · 1 April 2023

Agent replied · 31 May 2023

Thank you so much for this review!

5/5

Google

I have found Sowerbys in Dereham to be great in helping me sell my home. I have found Louie to be personable and great at communicating. He has responded to any queries or concerns I have had, addressing them in a timely manner.

Rose · 29 October 2024

Agent replied · 12 November 2024

Thank you so much for leaving us a review. We really do appreciate it and so pleased that Louie was so helpful.

5/5

Google

Joanna Lobb was incredibly helpful and kept me update throughout what can only describe as a difficult sale. I would strongly recommend Sowerbys and would like to thank Joanna for all her hard work and effort.

Matthew · 6 June 2021

Agent replied · 6 June 2023

Thank you for taking the time to leave us a review! We're so pleased to hear that Joanna was able to help you through the difficult sale and that you would recommend us to others.

5/5

Google

We've had a very positive experience with Sowerbys Dereham. Our contact Katie was professional, clear and warm in communications. We had a lot of questions which she responded quickly and in detail. Thanks for the great service.

Petemcallen · 21 April 2024

5/5

Google

I dealt with Octavia (Dereham office), I found her very professional, proactive and responsive. Any questions were answered quickly and accurately. Octavia made this process stress free, which is as we all know, not easy.

Gerry · 6 June 2021

Agent replied · 6 June 2023

Thank you for taking the time to leave a review! We're so pleased you had such a great experience and that Octavia was able to guide you through the process so well.

5/5

Google

I have only praise and thanks for Sophie and Helen, who have been fabulous throughout the process of renting a property - from start to finish they have been excellent at keeping me updated and being available to answer any queries. Although the process has come at a difficult time personally, their care and attention has made things very much easier!

Samantha · 29 October 2023

Agent replied · 26 November 2023

Thank you for taking the time to write a review for us, we really appreciate it.

5/5

Google

Laura and her team , Hayley, Sophie have gone out of their way to help and fantastic service . They arranged viewings and thrilled with the result !!

Chris · 22 September 2024

5/5

Google

Terie has been fantastic! She has been chasing the Solicitors daily and keeping us updated! Highly recommend, gave us the support we needed. Couldn’t have asked for a better estate agent.

Hannah · 3 August 2024

5/5

Google

We have used Kate, Terie & the team now for the 2nd time this year and cannot recommend them highly enough. They took on the burdens of chasing various peoples and made our lives much easier. Would not hesitate to use again.

Mel · 22 October 2024

Agent replied · 12 November 2024

Thank you for leaving us this review. It is fantastic to hear that you have had such a great experience with us again! We really do appreciate it.

5/5

Google

The team at Sowerby's Dereham have been beyond incredible. From the very start of the initial phone call to enquire about marketing right through to the support they offered when deciding to remove the property from the market and look at alternative options. Their communications have always been regular and very much welcomed even when there is nothing to update. I cannot recommend Sowerbys Dereham enough for the service they have provided.

Marie · 2 December 2022

Agent replied · 31 May 2023

Thank you for this lovely review!

5/5

Google

Wow wow the staff at Dereham are simply the best. I didn’t want to sell my house because of the hassle but sowerbys took care of that. Samuel Jones took a personal interest and was incredible, so attentive so masculine. I hope all my house sale are managed by him. Put simply what a hero!!!!! Go to sowerbys dereham

Clifford · 2 December 2023

Agent replied · 24 August 2024

Thank you for your review. I am happy to hear that the process was made easy, and we were helpful!

5/5

Google

First class service. Octavia has been super helpful all the way. Can’t recommend her enough. Martin Sunderland

Martin · 30 June 2023

Agent replied · 26 July 2023

Thank you!

5/5

Google

Great knowledge and communication from the team at Sowerbys, especially Louie - I would recommend to anyone!

Samuel · 29 June 2023

Agent replied · 6 July 2023

Thank you!

5/5

Google

We recently bought through Sowerbys whilst selling our property through another local estate agency. Throughout the entire buying and selling process, and all the various professionals this involved, Joanna at Sowerbys was by far the most helpful and organised person we encountered along the way. She was instrumental in driving both the purchase and sale through, having clearer sight of the entire chain than anyone else thanks to her tenacity and commitment. She's an absolute credit to the company, and a lovely person to deal with. Thank you!PositiveResponsiveness, Professionalism

Emma · 23 October 2021

Agent replied · 6 June 2023

Thank you for taking the time to leave a lovely review! We're so pleased to hear you had such a great experience with us and that Joanna was there to support you throughout. We hope you're very happy in your new home!

5/5

Google

Joanna has been a joy to have as our companion on a very rocky road of purchasing a property and we wish her all the very best for her future at the Holt office.

Nick · 6 June 2021

Agent replied · 6 June 2023

Thank you for leaving a review! It's great to hear that Joanna was there to support your through your purchase.

5/5

Google

Katie Huggins kept us up to date throughout our purchase and ensured it was quick and smooth transaction

James · 7 May 2023

Agent replied · 6 June 2023

Thank you!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Sowerbys Dereham

How many reviews does Sowerbys Dereham have?

Sowerbys's Dereham office has 475 reviews across 1 platform: 475 on Google.

What is Sowerbys Dereham's rating?

Sowerbys Dereham is rated 4.9 out of 5 across all 475 reviews, and 4.9 out of 5 on Google from 475 reviews.

Has Sowerbys won any awards?

Yes. In The Trusted Agent 2026 awards: Sowerbys, Dereham won Gold; Sowerbys, Holt won Gold; Sowerbys, Hunstanton won Gold; Sowerbys, Burnham Market won Trusted Agent; Sowerbys, Fakenham won Trusted Agent.

Where is Sowerbys's Dereham office?

Sowerbys Dereham, Canterbury House 20 Market Place, Dereham, NR19 2AX.

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