Sowerbys Dereham reviews

★★★★★ 5/5

Google

Recently I purchased a new house , advertised with Sowerbys Dereham. They acted very professionally and went out of their way to help with the completion of the sale. Special thanks to Katie, who kept me updated daily and was brilliant at progressing the completion.

Andrew · 16 May 2024

★★★★★ 5/5

Google

Great and professional Estate Agents with a super helpful and knowledgeable team. Katie Huggins was particularly helpful, resourceful, knowledgeable and made our experience a good one !

Mel · 30 May 2023

★★★★★ 5/5

Google

Octavia Heath of Sowerbys Dereham office has made our dream of finding a home in Norfolk finally come true. To declare that she has walked the extra mile with managing to make this purchase happen for us, is to say the least something of an understatement. We have had timely responses to our enquiries throughout, which are so very important, when at the time you are a good three hours drive away. Basically Octavia has made it happen so need I really say more? From one very happy family, now able to start a new life in Norfolk. Steve, Sue & Tom Priston.

Steve · 8 December 2022

★★★★★ 3/5

Google

We were initially pleased that the property we were interested in was listed with Sowerbys, expecting a professional and reliable service that we had not received with other estate agents. However our experience was not so. At times emails we’re not replied to or took days to be replied to - which meant that any response was then out of date. To be brutally honest, we were not sure what Sowerbys role actually was in this process. We felt that our purchase was not of any importance and no-one was being very proactive. To end on a positive, we will say that any interaction was polite. We are pleased that the process is now complete.

Lauren · 2 December 2022

★★★★★ 5/5

Google

Fairly straight forward process from start to finish made easier by the fact we had no onward purchase. After sales care by Joanna was excellent, she appeared to keep it all together for the whole chain not just her client. Thank you

Andy · 6 June 2021

★★★★★ 5/5

Google

Give this man a bonus. My wife and I are planning on retiring to Norfolk and have viewed various properties with multiple agents. We were shown a house last week by a very lovely Mr Jack Dadd, who was a very personable decent young chap who had a lot of knowledge about the area and the property. He is a credit to Sowerbys. Thanks again Mr Dadd, my wife can’t stop talking about you!

Elliott · 17 May 2023

★★★★★ 5/5

Google

Warmly welcomed. An honest and forthright presentation of the property's main features and benefits. The personal touch was warmly received and we felt able to speak freely and explore on our own thanks to Octavia.

Penny · 6 June 2022

★★★★★ 5/5

Google

Having dealt with Octavia Heath at Dereham Branch. I found her extremely professional, helpful and nothing was too much trouble for her to assist us with the purchase of our new home. Highly recommend Thankyou

Lindsey · 6 June 2022

★★★★★ 5/5

Google

It has been a complete pleasure to deal with all the staff at the Dereham branch. I was particularly impressed with the business model they have there, different teams dealing with parts of the sale process from valuation, information management (on Rightmove and producing a brochure) to property specialists and all those others in the office who are committed to keep the “show on the road”. A special ‘shout out” goes to Levi, Jackie and Jess but not forgetting those who pick up the phones to help. Thank you all so much!

Leigh · 9 October 2022

★★★★★ 5/5

Google

It is difficult to know where to start with this review because there is so very much to say about how professional, hands on, creative & delightful the team at Sowerby's is. Over the years, we have had many experiences with estate agents both when selling and buying homes and Sowerby's without a shadow of doubt, for us, have stood out as being exceptional. Of course, they have an unsurpassed reputation in Norfolk and so my comments are probably superfluous. I just wish estate agents in other counties were as impressive.

Janet · 9 September 2022

★★★★★ 5/5

Google

These people are lovely , especially Rachel who has been a diamond and really helped with any problems I have had in a professional and friendly manner. All staff are very helpful. Thank you.Nicola

Nicola · 6 June 2022

★★★★★ 5/5

Google

I would like to thank Octavia for selling my house. She was brilliant from start to finish. Could not wish for better service

Adam · 29 June 2023

★★★★★ 5/5

Google

I cannot praise Sowerbys Dereham highly enough. During my protracted sale they continually went above and beyond to iron out every problem and to move the process along. Nothing was too much trouble and the whole team was extremely professional and responsive, negotiating on my behalf and keeping me fully informed. But my special thanks must go to Octavia, who went far beyond the normal call of duty to ensure that my sale was completed. My sincere thanks to all of you.PositiveResponsiveness, Quality, Professionalism

Sue · 25 August 2022

★★★★★ 5/5

Google

We purchased our new home through Sowerbys and were very pleased with the service they provided, especially Joanna in the After Sales Team. All our queries were dealt with speedily and helped us achieve a speedy completion.PositiveResponsiveness, Quality, Professionalism

Carole · 25 August 2021

★★★★★ 5/5

Google

Jessica Tuttle and the wider team at Sowerby's Dereham are incredible, they exceeded all our expectations. Proactive from start to finish. They kept us up-dated at every stage from marketing the property, registering interested parties, negotiating with potential buyers and making sure potential buyers and their extended chain were legitimate and had the means to purchase and once the sale was agreed keeping in touch with all parties and their solicitors to avoid unnecessary delays and bring the sale to completion. Astoundingly good service we cannot recommend them highly enough.

Jeremy · 10 August 2022

★★★★★ 5/5

Google

Octiavia and Miriam made the process of finding our new home easy. And managed the sensitivity of the process gently and empathetically. We are looking forward to our new life in Norfolk :-)

Juliet · 6 June 2022

★★★★★ 5/5

Google

Aaron was outstanding. Very professional and communicative. He kept us up to speed every step of the way. An excellent link between us the buyer and the seller. A pleasure to deal with.

Mike · 6 June 2022

★★★★★ 5/5

Google

We purchased our next home through Sowerbys. Really can't fault the service we received. From the initial viewing and offer stage, overseen by Katie. To the aftersales lady Terie, went above and beyond to get the purchase over the line. Thanks again Jonny and Jo.

Jonny · 12 November 2024

★★★★★ 5/5

Google

I have been embroiled in a very difficult divorce and had to put our forever home on the market very reluctantly. Sam Holland completed the valuation in a very sympathetic and courteous way. Aaron Watson then managed the viewings and the sale of our home but also found us a lovely bungalow in Mattishall. Aarons professionalism , sympathy and continued patience and understanding of our situation has quite frankly been exemplary and way beyond what one would expect for anyone . Aaron had helped us realise what we could achieve in difficult circumstances even finding us a superb mortgage consultant from Broadland Consulting which was instrumental in securing our chain and our our purchase. I would thoroughly recommend this Estate Agency beyond any other.

Alun · 6 June 2022

★★★★★ 5/5

Google

Contrary to expectations, my house was on the market, in the hands of Sowerbys, for over three years, during which time I was approached by several rival agencies seeking to take on the business. A major factor influencing my resistance to these offers was the service I received from Octavia Heath. Octavia brought to the task not only a knowledge of the mysteries and mechanics of the market, but also a professionalism leavened by a sense of humour. Her understanding of, and empathy with, the needs of this client contributed significantly to alleviating the inevitable frustrations experienced in the process of property selling. Having now made a successful move, it remains to convey to Octavia my thanks for her unremitting professionalism.

Ken · 6 June 2022

★★★★★ 5/5

Google

I have had nothing but a positive experience so far with Jessica. In a pressured environment such as purchasing a property she has been extremely responsive and acted quickly, communicated clearly at every stage and with professionalism. To follow up, our after sales was handled by Zoe and she was excellent...and really worked to get the sale though. As buyers it can often feel like an agent is working solely for the vendor but in this case Zoe really worked hard for both parties to finally get what became a rather lengthy process completed. We are now utterly delighted to be in our lovely new home!

Lizzie · 6 June 2022

★★★★★ 5/5

Google

Buying and selling a home is never easy, but even harder when relocating from one county to another. We have looked at quite a lot of properties, many with Sowerbys. Viewings with their Kings Lynn, Dereham and Fakenham Branches. I just wanted to thank everyone who has helped organise or attended viewings with us in our search over the last few months. I also wanted to give a special shout-out to Aaron at the Dereham office. His professionalism, patience, understanding and local knowledge was just outstanding. If all goes well we move this Summer and are very excited to put down new roots in this beautiful county and look forward to discovering every thing Norfolk has to offer.

Michael · 6 June 2022

★★★★★ 5/5

Google

Sowerbys is a fantastic Estate Agent and I would highly recommend them !! Not only do they sell some of the loveliest properties in Norfolk they really care about their clients and equally the buyer which helps to foster a great atmosphere making the whole buying process as seamless as possible. We are buying a wonderful house through the Sowerbys Dereham Office dealing with the lovely Aaron Watson who has been incredibly helpful, knowledgeable and supportive and we cannot thank him and the rest of the team enough for all their help !!

Stephanie · 6 June 2022

★★★★★ 5/5

Google

Katie was extremely helpful in securing the purchase. Communication was excellent, responses were swift and accurate. On the whole, a pleasant and hassle-free experience.

Jason · 1 April 2023