Trusted Agent profile · Dereham, Norfolk
★★★★★
336 reviews across 1 platform
12 High Street, Dereham, Norfolk, NR19 1DR
Part of haart, see every office.
haart's office in Dereham, Norfolk, at 12 High Street, is rated 4.8 out of 5 across 336 reviews on 1 platform, including 336 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Dereham office, from every platform, shown as written. First names only.
5/5
GoogleI cant speak highly enough of the service I have received from Haarts, service is good right from the start, plenty of feed back, always in contact, Michaela has been a real star nothing is to much trouble always on the end of the phone, polite and helpful, thank you.
Margaret Jennings, thank you for your praise and kind comments about our team. Thank you for sharing your about your positive experience! Regards, haart Dereham.
5/5
GoogleFound Ben and the team very pleasant and very helpful on our move up here many thanks Ben
Good morning Les, Thank you for your kind words regarding Ben in our sales team here at Haart Dereham, I will ensure your comments are passed onto him Thank you Haart Dereham.
5/5
GoogleRoxy was always on hand to help. They gave a top service that made it feel like you were top priority. Always returned our calls. Elton impressed us with his photos of the property and the help to find our next home. Couldn't thank them enough.PositiveProfessionalism
Dear Amy Leeder. Thank you for you feedback. We are pleased you felt like a priority during the sale of your home. We strive to deliver excellent service at all times. All the best in your new home. Kind Regards, haart estate agents.
5/5
GoogleThe best estate agent in my opinion by far! After trying 3 other main estate agents in Dereham and giving up with either no viewings or constantly asking me to drop the guide price I gave up for a year! When I decided to get the house on the market again I had received a flyer through the door from Haart. I called and Elton came to value the house and told me why the previous estate agents had failed to sell. I first thought he was a bit brash, but he was quite right in everything he said. He told me how he would market the property and 3 weeks later I had 2 offers from the first 3 people that viewed the house. I sold for over the asking price which more than covered the fee (which is slightly higher than other agents) I will definitely use Haart again and can recommend the whole dereham team led by Elton. Thanks once again for doing what you said you would!
Hi Michael, thank you for your lovely review about Elton McGuire and the team at Haart Dereham! We will be sure to pass no your lovely words and we look forward to working with you again in the future!
5/5
Google100% would recommend Haart for advice and support when buying a house especially when you're estate agent is Roxy and mortgage advisor Stephen, they've both updated me with everything and if I had a query both Roxy and Stephen have always answered back my emails thank you Alison and Stephen Bell
Dear Buddy1 Buddy1bell, Thank you for leaving such great and detailed feedback about your experience with haart Dereham estate agents. Thanks again for taking the time to leave us this information about your recent visit. Take care!
5/5
GoogleWe have recently moved only a week ago but since the start of our purchase of our bungalow Roxy was very helpful and efficient. Roxy responded to all our enquiries and made the process as smooth as could be. Would recommend using this estate agentsPositiveProfessionalism
Good afternoon Dawn. Thank you for your 5* review. We really value your feedback and will pass this onto the team in our Dereham office. Wishing you all the best in your new home. Kind regards, haart estate agents.
5/5
GoogleI cant speak highly enough of the service I have received from Haarts, service is good right from the start, plenty of feed back, always in contact, Michaela has been a real star nothing is to much trouble always on the end of the phone, polite and helpful, thank you.
Margaret Jennings, thank you for your praise and kind comments about our team. Thank you for sharing your about your positive experience! Regards, haart Dereham.
5/5
GoogleWe found Sam to be professional, courteous and helpful in all our dealings with him. From the beginning we also dealt with Alice who was the person who 1st mentioned the property we ended up buying and met Michelle who did a couple of the viewings. Both very nice and friendly.
Dear Terry Fentiman, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. haart Dereham estate agents
5/5
GoogleI was at the top of a long and complicated chain and am only delighted that Charlie and Roxy were there to get things sorted out in what is a stressful situation at the best of times. Attentive, helpful and hard working is all you can really ask. Well done them!!
Dear Peter Franklin, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
5/5
GoogleWe sold through Haart because of the persistence, especially leading up to the end of stamp duty. We felt Roxy went above and beyond pushing everyone and helped us more with our purchase which was unexpected. Thank you to the whole team in Dereham.
Dear Jamie Staples, thanks for choosing haart to help you with your move. We are pleased Roxy & the team exceeded your expectations and helped you achieve a June completion. Wishing you all the best in your new home. Regards, haart estate agents.
5/5
GoogleFound Zoe from haart to be so helpful with contact all the time and Zoes persistence on trying to find our home I can honestly say I have not received this attention from any other estate agent in dereham and would recommend her professional approach to anybody .Many thanks Zoe
Dear Paul Coram, Thank you for leaving such great and detailed feedback about your experience with haart Dereham. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
5/5
GoogleSpent the day with Jack at Haarts in Dereham. He was extremely approachable & informative about the properties we viewed with him. It was refreshing to be with such an enthusiastic and engaging young man, who obviously enjoys his job.
Good Afternoon Samantha. Thank You for this kind review of Jack. We are pleased you had a positive experience with him and we wish you the best for your purchase1 Kind Regards, haart Estate Agents
5/5
GoogleSuperb service. Having just completed on the sale of my mother’s house I have nothing but praise for Roxy, Elton and the team at the Haart Dereham office. …
Dear Stephen Harvey, we are so pleased you had such a fantastic experience selling through haart estate agents in Dereham! We always strive to deliver excellent customer service and we're absolutely delighted to hear your feedback. We wish … More
5/5
GoogleBen has been a star from the start. The sale of 42 Limassol Road has been an uphill struggle, so many thanks to him for all his hard work.
Hi Jane thank you ever so much for your kind review about Ben Greentree in our Haart team here in Dereham, Ben is truly amazing and we are glad you feel the same way! Kind Regards, from all of us at Haart
5/5
GoogleDereham - Haart are a fantastic team to work with on a day to day basis, they return calls, are pro-active with their chasing and generally provide a class service from start to finish. Thank you for your assistance in 2017 from Joe and the team @ DC Law.
Joe Sturgeon, we are glad we could help! Team at Dereham Haart
5/5
GoogleWe can't recommend haart highly enough, Roxy and her team have been so helpful, efficient and friendly in helping us to complete our house purchase. Thank you for your professionalism and kindness, we're very grateful.PositiveResponsiveness, Professionalism
Dear Amber Bradley, Thank you for leaving us a 5* review. We were delighted to help you purchase your new home & wish you lots of happiness there! Don't hesitate to get back in touch in future. Kind regards, haart estate agents.
5/5
GoogleVery impressed with the friendly and efficient professionalism of Ben Wilson who showed us a couple of properties. Far superior to the rather dour experiences within other agents for whom customer-facing skill levels were woefully low. Well done Ben!
Good Afternoon John. Thank You for this excellent review of Ben Wilson. Ben is the new to the industry and any feedback is greatly appreciated from him and the entirety of the Dereham team. Kind Regards, haart Estate Agents Dereham
5/5
GoogleJack was extremely helpful and knowledgeable when showing us around properties. Would recommend him.
Good Morning Des. Thank You for this kind review of Jack - we will make sure he knows! Kind Regards
5/5
GoogleWe will be recommending Haart due to the exceptional service provided by Roxy. She was so friendly and brilliant at keeping in touch with us throughout the process. I really cannot fault her. Thank you so much Roxy for getting us moved into our lovely new home!
Dear Fleur Norris, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Please feel free to reach out to us if you need anything further in future. Wishing you and your family the best in your new home! haart estate agents.
5/5
GoogleHaarts have been very professional so far with in my sale and purchasing my new property I would recommend Roxanne as she has been the lady that dealing with so far very polite and friendly and has answered any of my concerns of buying and selling issues .
Thank you Lynett. We are very pleased to hear about your experience with us so far whilst purchasing your new property. If you have any further questions, please give us a call. We're always happy to help. See you soon! Best wishes, haart Dereham.
5/5
GoogleHaart were brilliant for me and my partner who brought our first house and completed on Friday! Ryan who dealt with us, was extremely helpful and friendly throughout the whole process and kindly showed us round our now home three times! Jo was also brilliant as our mortgage advisor too! The sale was super fast and stress free! Couldn’t thank them enough for all their hope, and would definitely recommend anyone to sell through Haart.
Dear Megan. Thank You for this review and for letting us know how well we did! Kind Regards, haart Dereham
5/5
GoogleSpecial thank you to Roxanne and Elton. Excellent service. Not just professionally, but personally as well. Roxanne has gone above and beyond to get us moved. She has been so caring and helpful. Roxanne chased solicitors like no other agent …
Dear Suzanne Harwood, thank you for leaving this detailed review of the service you received whilst selling your home in Dereham. We are delighted to hear your experience was both professional & personal, we pride ourselves on going the extra mile to ensure all of our customers receive an positive and memorable experience. We sincerely wish you all the best in your new home. Kind regards, haart estate agents.
5/5
GoogleRyan Laurence has been very supportive and attentive throughout us buying our first home, I would highly recommend him at Haart Estate Agents in Dereham
Hi Alice, thank you ever so much for your kind review about Ryan at the Dereham, Haart office, we will be sure to pass on your kind words and feedback.
5/5
GoogleBen was always cheerful, helpful and proactive; knowledgeable about the properties we viewed; quick to respond and always on hand to assist with our requests.
Good Morning Matt, thank you ever so much for your amazing and kind review about Ben Greentree here at Haart Dereham Sales. He is an integral part of what we do here and are glad you feel the same as we all do. We wish you all the best, from us all at Haart l
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
haart's Dereham office has 336 reviews across 1 platform: 336 on Google.
haart Dereham is rated 4.8 out of 5 across all 336 reviews, and 4.8 out of 5 on Google from 336 reviews.
Yes. In The Trusted Agent 2026 awards: haart, Dereham won Gold; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.
haart Dereham, 12 High Street, Dereham, Norfolk, NR19 1DR.
