Every review we hold for the Dereham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleCannot fault the wonderful team at Haart estate agents Dereham. Ben, Jack, and Ryan have all been incredibly helpful, friendly, professional and have gone above and beyond to sell our house. We were constantly kept up to date and checked on to ensure we were happy with everything. Would highly recommend. Thank you guys.
Amy · 20 March 2025
Agent replied · 21 June 2024
Good Morning Amy. Thank You for this glowing review of Ben and the team. Professionalism comes before all else in the job and we are glad you have had such a positive experience at what could be a stressful time. We wish you all the best for the move ahead! Kind Regards, haart Dereham
★★★★★ 5/5
GoogleFantastic service they sold our property in 5 weeks at a time when lots of properties are not selling due to a slow market also very helpful and professional at all times !! Ryan did a few viewing at our property and also met us to view new properties and we never felt pressured or rushed and gave us the info we needed when we asked him we highly recomend them.. Thank you from Cliff and Jane.
Clifford · 20 March 2024
Agent replied · 28 October 2023
Good Morning Cliff & Jane. Thank You for these kind words! We pride ourselves on our expert marketing approach and we are glad you have been satisfied with Ryan and the rest of the team. Regards, haart Dereham
★★★★★ 5/5
GoogleBen went above and beyond when helping us to buy a property. We would not hesitate in recommending Ben and all of the Haarts team at Dereham. Many thanks
Simon · 20 March 2024
Agent replied · 28 October 2023
Good Morning Simon. Thank You for this glowing review of Ben; he prides himself on going above and beyond for clients and we are pleased you had a great experience with him. Regards, haart Dereham
★★★★★ 5/5
GoogleExcellent service, very professional and friendly staff. We worked closely with Samuel Parsons who updated us daily and have sold our house in less than a month! Superb!
Charlotte · 20 December 2025
Agent replied · 20 March 2026
Good Morning Charlotte. Thank You for this exceptional review of Samuel. Looking forward to getting you moved! Kind Regards, haart Estate Agents Dereham
★★★★★ 5/5
GoogleSam showed us around 6 Hendon Avenue on Saturday 26th of July. He was so lovely, friendly, funny and just a general joy. He made the experience so easy and told us everything we needed to know about the property. Thank you!
Kaileb · 3 August 2025
Agent replied · 2 September 2025
Good Afternoon Kaileb. Thank You for this kind review of Sam. We hope all goes well with the purchase! Regards; haart Estate Agents, Dereham
★★★★★ 5/5
GoogleWhat a professional team, Charlie was most helpful when booking the appointment . Liam valued our property and it was such a positive experience as he obviously loves his job. He was really interested and he had spent time researching comparative properties, which I know is his job but he was so thorough. Also our previous experiences with Haarts have always been good.
A · 21 February 2019
Agent replied
Thank you so much Gill for taking the time out to give such lovely feedback to Charlie and Liam. They are a credit to the branch and they were really pleased when I read out your review in the morning meeting. Good luck with your future plans and we are always hand to help in the future ! Elton, Charlie, Liam ,Adam and Mark.
★★★★★ 5/5
GoogleFrom start to finish - a complete professional package that was tailored to our personal needs, with an outstanding standard of customer service and customer care. Liam kept us updated every step of the way and managed a fast completion - his professional approach took away any stress, that one usually associates with a house purchase. Highly recommend both haart and Liam.
Claudia · 29 July 2019
Agent replied
Dear Claudia Woods, Thank you for leaving such great and detailed feedback about your experience with haart Dereham estate agents. Please don't hesitate to reach out if there's anything additional we can do for you. We are always more than happy to assist you if anything else comes up. Take care! Haart Dereham
★★★★★ 1/5
GoogleSadly
No interest whatsoever in organising a viewing for a property around the days and times the potential buyer was able to do! No calls, no emails! Terrible customer service wont be selling or buying via this estate agent
DEENA · 19 August 2025
Agent replied · 2 September 2025
Good Afternoon Deena. We have no records of you attempting to contact ourselves at all and suggest you check you have contacted the right agent. Kind Regards; haart Estate Agents
★★★★★ 5/5
GoogleBen kept me informed regularly during my purchase and responded quickly to some last-minute challenges, sorting them out and updating me promptly. Polite, friendly & professional throughout.
Clare · 20 March 2024
Agent replied · 21 March 2024
Good Morning Clare. Thank You for this kind review of Ben. He prides himself on being professional at all times and offering the best service he can. I am glad you had a positive experience with him. Kind Regards
★★★★★ 5/5
GoogleWhat a professional team, Charlie was most helpful when booking the appointment . Liam valued our property and it was such a positive experience as he obviously loves his job. He was really interested and he had spent time researching comparative properties, which I know is his job but he was so thorough. Also our previous experiences with Haarts have always been good.
Gill · 30 July 2018
Agent replied · 29 July 2023
Thank you so much Gill for taking the time out to give such lovely feedback to Charlie and Liam. They are a credit to the branch and they were really pleased when I read out your review in the morning meeting. Good luck with your future plans and we are always hand to help in the future ! Elton, Charlie, Liam ,Adam and Mark.
★★★★★ 5/5
GoogleRoxy was absolutely brilliant helping us with our move whilst they were the sellers of the property we were purchasing.
We had a problematic lower chain and Roxy’s help with chasing them was pivotal in our move - marks out of 10 for Roxy would have to say 11 !
Helen · 13 March 2022
Agent replied
Dear Helen & Paul Young, thank you for leaving a kind and detailed review of your experience whilst buying a home through Roxy at haart. We wish you all the best in your new home. Kind regards, haart estate agents
★★★★★ 5/5
GoogleJust want to say thank you to the team at Dereham. They tried everything to get us the house we really wanted. A big shout out to Roxy who communicated with me all the way through the process. Great work!
Dai · 20 March 2023
Agent replied
Dear Dai Smoldon, we really appreciate your honest feedback about Roxy in our Dereham office! Thank you for taking the time to leave us a review. Wishing you all the best with your onward move. haart estate agents.
★★★★★ 5/5
GoogleBen was incredibly helpful and supportive through the buying process. We also had regular updates so we didn’t feel out of the loop. Highly recommend!
Lucy · 20 March 2024
Agent replied · 26 August 2023
Hey Lucy. Thank You so much for this kind review about Ben; we are pleased you felt supported through the process and we wish you all the best in your new home! Kind Regards, haart Dereham
★★★★★ 5/5
GoogleRecently completed a house purchase through Haart. Throughout the process Roxanne Samuels kept us informed of progress and when necessary chased and checked with sellers solicitors to ensure the sale completed. All this through the trying circumstances of remote working and social distancing. Would certainly consider using Haart again. Thanks .PositiveResponsiveness, Professionalism
Karen · 27 August 2021
Agent replied
Dear Karen Nichols, thank you for leaving us a 5* review! Congratulations on your recent purchase with us, we are pleased you were happy with the customer service you received. Kind regards, haart estate agents
★★★★★ 5/5
GoogleCouldn’t be happier with the service we received from start to finish. After going on the market we sold within a month the photos and the effort from all of the team was great. Elton Charlie and Liam were on hand to answer any questions and made the process as easy and stress free as possible. Would highly recommend.
Mel · 29 July 2019
Agent replied
Thank you Mel. We loved working with you and the family! We are very pleased to hear you were pleased with the service we provided. Hope you have all settled in to your new home. Best wishes, The team at Dereham haart
★★★★★ 5/5
GoogleWe were impressed with the service received from the beginning. All the staff were helpful, professional and keen. Roxy was particularly helpful. She was very proactive while also listening to our needs. She put our minds at rest throughout the transaction. We are already recommending you. Rebecca Woodley, Solicitor.PositiveResponsiveness, Quality, Professionalism
Becky · 27 August 2021
Agent replied
Dear Rebecca Woodley, thank you the positive review of your experience with Roxy at our Dereham office. We are grateful for your recommendations and will strive to keep the same level of service and communication high during these difficult times. Kind regards, haart estate agents.
★★★★★ 5/5
GoogleCharlie and Michaela were extremely helpful throughout our entire sale. We have previously been let down with a house sale very late in the process so receiving regular updates and friendly phone calls was really appreciated. They were extremely professional throughout and we were so impressed with how efficient they were. Thank you for all of your help!
Amy · 29 July 2019
Agent replied
Thank you Amy! We are so glad we were able to assist you with your move. It was a pleasure and we wish you all the best.
★★★★★ 5/5
GoogleExcellent estate agent, very helpful and informative. Delt with a number of different estate agents recently and haart were a breath of fresh air and by far the best! Restored my faith in estate agents!
Thank you Ben!
Kat · 11 February 2023
Agent replied
Good Afternoon Kat, thank you ever so much for your amazing and kind review about Ben Greentree here at Haart Dereham Sales. He is an integral part of what we do here and are glad you feel the same as we all do. We wish you all the best, from us all at Haart
★★★★★ 5/5
GoogleWe cannot recommend Haart Estate Agents Dereham HIGHLY enough. We received weekly updates from Ben Greentree, and he chased our Conveyancer on our behalf and went above and beyond to help us. Everyone in the office is very helpful and professional and nothing is too much trouble. We shall definitely recommend them to anyone we know who is thinking of moving. Thank you all very much. Linda & Nigel Mercer
Linda · 20 March 2024
Agent replied · 26 August 2023
Hi Linda. Thank You so much for the kind review about Ben; he prides himself on offering premium service so we are glad you enjoyed the experience you had dealing with him. We also appreciate the kind words you said about the office and all who work in it and we appreciate the recommendation. Kind Regards, haart Dereham
★★★★★ 5/5
GoogleWe had the pleasure of Ben Wilson (Dereham) showing us around a property today. He was very personable, polite and professional. We had great fun sharing our vision of what we wanted to do with the property. For the questions we asked that …
Ricky · 22 April 2025
Agent replied · 26 October 2024
Good Morning. Thank You for this five start review of Ben Wilson. Ben is new to the industry and any feedback is greatly appreciated from both him and the entirety of the Dereham team. Kind Regards, haart Estate Agents Dereham
★★★★★ 5/5
GoogleFrom the outset I was really impressed with Haart. All members of staff were friendly and professional. They managed the house sale really well and always kept me informed of progress. My sincere thanks to Elton, Roxanne and Hayley.PositiveResponsiveness, Quality, Professionalism, Value
Robert · 22 June 2022
Agent replied · 21 June 2024
Dear Robert Howe, Thank you for leaving such a fantastic review for the team in Dereham! Wishing you all the best in future. Kind regards, haart estate agents
★★★★★ 5/5
GoogleExcellent service from Jack Wengrow. Initial contact friendly and professional. Asked all the right questions re my purchasing position and property search details. Arranged viewing confirmed via email and text. Good viewing with questions answered and any answers not known followed up. Impressive! Thank you.
Alexis · 20 March 2025
Agent replied · 26 August 2024
Good Morning Alexis. Thank You for this glowing review of Jack! We will make sure he gets it. Kind Regards, haart Dereham
★★★★★ 5/5
GoogleI received a fantastic service from Samuel Patrick. I sold my first house with him a few months back and I couldn't have asked for a smoother service. Samuel was always communication with me and the whole process was completed within 8 weeks. I would definitely use Samuel and Haart again in the future.
Natalie · 29 July 2019
Agent replied
Dear Natalie,
Thank you for leaving such great and detailed feedback about your experience with haart Dereham. We wish you all the best for the future in your new home.
From Sam and the team @ haart Dereham, you really made our day today.
★★★★★ 5/5
GoogleSold my house through haart and Elton and his team especially Ben were very helpful and professional
Thank you.
Annette · 20 March 2024
Agent replied · 26 August 2023
Good Morning Annette. Thank You for these kind words about the team, especially Ben Greentree. We wish you all the best on your travels! Regards -haart Dereham
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
