Trusted Agent profile · Dereham, Norfolk

haart Dereham reviews

★★★★★ Excellent

336 reviews across 1 platform

12 High Street, Dereham, Norfolk, NR19 1DR

Part of haart, see every office.

haart's office in Dereham, Norfolk, at 12 High Street, is rated 4.8 out of 5 across 336 reviews on 1 platform, including 336 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

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4.8 / 5

336

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Dereham office, from every platform, shown as written. First names only.

5/5

Google

I was not initially on the market with Haart estate agents when I was selling my house, but I was on their property particulars mailing list. It turns out that they were the only estate agent that actually listened to my requirements and what I was looking for. Despite the fact that they were not selling my house, they approached me with a property that exactly matched my requirements. It was perfect and exactly what I was looking for! Haart valued my house and Elton McGuire, the branch manager from the Dereham branch came and took photographs, which he did very carefully and with a lot of consideration to best showcase my property. Within 2 weeks of Haart taking my property to market they had sold it and I was able to make an offer on the property which was accepted and it is where I reside today. There were a few bumps along the way (as there always are with buying and selling houses in England!) but Charlie, Roxy, Mikala, and Zoe were always helpful and polite and on hand to update the progress of the sale and purchase. I don’t plan to sell again for a long time but if I was to, I would definitely recommend and use Haart again.

Trudy · 29 July 2019

Agent replied

Thank you so much for that wonderful feedback Trudy. We strive to be able to provide our community with the best service and to make sure that we are there from start to finish to ensure a quick and easy move. We wish you and your family the very very best in your new home and look forward to seeing the finished product. Do not hesitate to pop in to branch to say Hi when your in town. Best Wishes from the team at Haart

5/5

Google

For my wife and I , this was our first foray into the property world for 26 years.So, we did not quite know what to expect. From the very beginning, Roxanne was professional in her dealings with us. I was very impressed in how specific she was , in ascertaining what we required from a property - she certainly pinned me down, when I was too vague in my answers ! This meant that there was no wasted time, on either side.Roxanne provided us with a number of viewings - which were very interesting, and one that came close to us buying it. As a guide to help you, through what is a property jungle at times - I can't praise her enough.

Colin · 29 July 2019

Agent replied

Dear Colin Smith, Thank you for leaving such great and detailed feedback about your experience with haart Dereham. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Dereham

5/5

Google

Ben Wilson was Very polite and helpful he did not rush us around the property and answered what we wanted to know.

Peter · 20 March 2025

Agent replied · 26 October 2024

Good Afternoon Peter. Thank You for this kind review of Ben Wilson. Kind Regards, haart Estate Agents Dereham

5/5

Google

I was not initially on the market with Haart estate agents when I was selling my house, but I was on their property particulars mailing list. It turns out that they were the only estate agent that actually listened to my requirements and what I was looking for. Despite the fact that they were not selling my house, they approached me with a property that exactly matched my requirements. It was perfect and exactly what I was looking for! Haart valued my house and Elton McGuire, the branch manager from the Dereham branch came and took photographs, which he did very carefully and with a lot of consideration to best showcase my property. Within 2 weeks of Haart taking my property to market they had sold it and I was able to make an offer on the property which was accepted and it is where I reside today. There were a few bumps along the way (as there always are with buying and selling houses in England!) but Charlie, Roxy, Mikala, and Zoe were always helpful and polite and on hand to update the progress of the sale and purchase. I don’t plan to sell again for a long time but if I was to, I would definitely recommend and use Haart again.

Trudy · 8 June 2019

Agent replied

Thank you so much for that wonderful feedback Trudy. We strive to be able to provide our community with the best service and to make sure that we are there from start to finish to ensure a quick and easy move. We wish you and your family the very very best in your new home and look forward to seeing the finished product. Do not hesitate to pop in to branch to say Hi when your in town. Best Wishes from the team at Haart

5/5

Google

I used Hart & four other estate agents in Dereham to find me a house. Whilst I bought a house via another estate agent, Haart definitely provided the most proactive & best service. Roxanne was the negotiator assigned to me; she did a great job, I felt that she fully understood the property I was looking for whilst also thinking ‘outside the box’. All round I was very pleased with the service received from everyone at Haart. Bob.

A · 21 February 2020

Agent replied

Bob Knight, thank you for your kind words. We're happy you found Roxanne to be so supportive during your experience here at haart Dereham. We hope to be of service to you again in the future. Best wishes, haart Dereham

5/5

Google

Charlie and the team made our purchase as painless as was possible. Due to a number of unforeseen circumstances with my buyer, we were delayed on several occasions which proved to be very stressful. Further compounding the matter was the lack of communication from my Estate agent who seemed uninterested and simply didn’t care. Charlie and the team were the only ones to actually take the time out to keep us informed and updated every step of the way. I would absolutely 100% use Haart Dereham in future and definitely would recommend them to friends and family. Thanks guys!

Graeme · 30 July 2018

Agent replied

Dear Graeme and Kylie, Thank you for taking the time to leave us feedback. We are so pleased to hear about your experience with us whilst purchasing your new home and we are so happy you are finally in. Elton, Charlie, Adam and Giles

5/5

Google

To the team at Dereham: Just a note to say thank you for all your help and kindness while we were coping with the loss of our Mum and the sale of her flat. From our first contact with Liam’s valuation who was sensitive to the situation right through to when we completed the sale, you have all dealt with the matter professionally and sympathetically. l would also like to express my sincere thanks to Charlie who was always cheerful and kept us updated with telephone calls and the progress of the sale. We have already recommended the team to several of our friends and certainly would recommend you to anyone in the future who was thinking of selling their property and we appreciate all you have done for us.

Kathy · 30 July 2018

Agent replied

Liam wanted me to thank you too and to say that if you ever need any further to get in contact with him directly. Elton

5/5

Google

I used Hart & four other estate agents in Dereham to find me a house. Whilst I bought a house via another estate agent, Haart definitely provided the most proactive & best service. Roxanne was the negotiator assigned to me; she did a great job, I felt that she fully understood the property I was looking for whilst also thinking ‘outside the box’. All round I was very pleased with the service received from everyone at Haart. Bob.

Bob · 30 July 2019

Agent replied

Bob Knight, thank you for your kind words. We're happy you found Roxanne to be so supportive during your experience here at haart Dereham. We hope to be of service to you again in the future. Best wishes, haart Dereham

5/5

Google

First contact with Haart was with ,Elton was totally professional and sold Haart to me because he was the only estate agent that realised that my location was the key element to selling my property his video was the main reason I chose Haart .Then after I signed up Roxy did the rest yes there were many obstacles but Roxy overcame them and got the job done thank you Haart DerehamPositiveQuality

Barry · 22 June 2021

Agent replied · 21 June 2024

Dear Barry Salisbury, we are delighted you are pleased with the service and professionalism shown by our haart office in Dereham. We are wishing you all the best in your new home. Kind regards, haart estate agents

5/5

Google

The professional, friendly and understanding service received from Haart was exceptional. Particularly from Mr Samuel Patrick, this man should win estate agent of the year!! Promises were never broken, constant contact at each and every step, phone calls returned. Samuel went above and beyond ALL expectations. He was the only competent person throughout our exchange!! If only all transactions had a Samuel it would be a smooth as silk! My next transaction will be through Samuel/Haart. I can't recommend him enough! Haart were always professional when answering the phone and in person. Choose Haart for your next transaction. You won't regret it!

Sunken · 14 October 2017

Agent replied

Dear Lee, Thank you for leaving such great and detailed feedback about your experience with haart estate agents. We wish you all the best for the future in your new home. haart Dereham

5/5

Google

I bought a house from Haart Dereham, Ben was very helpful, on the ball and kept me informed throughout.

Jim · 20 March 2025

Agent replied · 8 December 2024

Good Afternoon Jim. Thank You for this review of Ben Greentree, we will be sure he knows. Kind Regards, haart Estate Agents Dereham

5/5

Google

The experience has been great start to finish. Elton made sure that our listing really popped and got a great amount of interest. Roxy has been an absolute godsend throughout the process. Viewings went well, once we sold Roxy kept the chain moving, kept on top of everyone and made sure that everything happened. Without her hard work things would have taken a lot longer. Cannot recommend enough!PositiveResponsiveness, Quality, Professionalism

Michael · 22 June 2021

Agent replied · 21 June 2024

Dear Michael Howard, we are pleased you are happy with your experience from start to finish. Thank you very much for your recommendation. Kind regards, haart Estate Agents.

5/5

Google

Highly recommend! I spoke with Harriet and she was very helpful and polite.

Charlotte · 22 July 2026

Agent replied · 22 August 2026

Thank you for leaving your review of Harriet at haart in Dereham. Joseph Daisey, Branch Partner.

5/5

Google

Thank you Benjamin Wilson for giving us a very professional and informative viewing today at saham Toney ..

Josephine · 20 March 2025

Agent replied · 11 November 2024

Good Morning Josephine. Thank You for this kind review of Ben Wilson. Kind Regards, haart Estate Agents Dereham

5/5

Google

Michaela Coggles from the Dereham branch has been amazing from start to finish, which has made the sale of my house so much easier! Communication for her has been consistent and clear. Michaela has been pleasant, thorough and very professional but also very supportive and empathetic with my situation. Roxy also deserves a mention for being fantastically helpful with the search for my new home and has a lovely energy about her. Thanks guys!

RiRe · 25 March 2020

Agent replied

Dear Rire, Thank you for leaving such great and detailed feedback about your experience with the team at haart Dereham estate agents. We hope to be of service to you again in the future. Best wishes, haart Dereham

5/5

Google

We found a property we liked on Rightmove and requested a call. First thing the next day Roxy called me to discuss the property in question but also discussed my situation and what I wanted. Roxy was really informative, helpful and patient. We are still in the process of our move but Roxy’s professional, polite and helpful approach has been a constant. I would recommend Roxy to anyone who is buying or selling a property.

Martin · 24 October 2019

Agent replied

Hi Martin Tropman, we are very happy to have provided you with such a positive experience! Thank you for leaving such great and detailed feedback about your experience with Roxy. Thanks again for the recommendation, we look forward to speaking with you again!

5/5

Google

John Robilliard Your review will be posted publicly on the web. Learn more My wife and I would like to thank Liam & Sam for their great service on the purchase of our property. They are very helpful and professional with the whole process of our move. We couldn't have wish for a better service from them both and from Haart Estate Agents and we would highly recommend them. Thank you once again. John & Diane Adding photos

John · 30 July 2017

Agent replied

Dear John Robilliard, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Dereham estate agents

5/5

Google

I can honestly say that Haart Dereham is the best Estate Agent I have ever dealt with. Elton and Roxy are extremely professional and have exceeded all expectations. I was kept up to date on all viewings, feedback and the actual sale. I have never received this level of service with any other Estate Agent in the past. I can not thank them enough and would highly recommend.

Kaya · 29 July 2021

Agent replied

Dear Kaya Murray, we are delighted you have found the service from our team in Dereham to exceed all of your expectations. We pride ourselves on our customer service and are always happy to hear feedback from our all important clients. Please don't hesitate to get in touch with the team if they can be of any further help. Thank you, haart estate agents.

5/5

Google

Absolutely great people to work with made the sale of my house stress free.the girls Roxy and Claire were brilliant just lost my dad and I was up to my neck in paperwork but they did everything for me.Speclal mention to Elton made me feel at ease the moment I met him he's a mate now could not recommend them morePositiveResponsiveness, Professionalism

Christopher · 22 June 2022

Agent replied · 21 June 2024

Dear Christopher Dell, thank you for choosing haart to market and sell your home. Thank you for leaving such great feedback explaining how we were able to simplify and guide you through the process. Congratulations! Kind regards, haart estate agents.

5/5

Google

Highly recommend using Haart, great service at Haart in Dereham. Massive thanks to Roxy and the team, have just bought my first dream property and they couldn’t have been more professional and helpful. Was constantly updated and they kept things moving throughout. They absolutely pulled it out the bag for me, highly impressive. Looking forward to moving!

Laura · 30 December 2022

Agent replied · 30 December 2023

Dear Vicky, thank you for leaving us such a great and detailed review about Roxy and the team in Dereham. We will pass on the lovely message to them and congratulations on your new first dream home! Kind regards, haart estate agents.

5/5

Google

What great estate agents! They are really friendly and super helpful. Ben was so easy to talk to and really did everything he could to make the whole buying process as smooth as possible. They went above and beyond to answer all of my questions and put me at ease through a stressful process.

Sara · 20 March 2023

Agent replied

Good Afternoon Sara, thank you ever so much for your amazing and kind review about Ben Greentreehere at Haart Dereham Sales. He is an integral part of what we do here and are glad you feel the same as we all do. We wish you all the best, from us all at Haart

5/5

Google

Highly recommend using Haart, great service at Haart in Dereham. Massive thanks to Roxy and the team, have just bought my first dream property and they couldn’t have been more professional and helpful. Was constantly updated and they kept things moving throughout. They absolutely pulled it out the bag for me, highly impressive. Looking forward to moving!

Vicky · 13 November 2022

Agent replied

Dear Vicky, thank you for leaving us such a great and detailed review about Roxy and the team in Dereham. We will pass on the lovely message to them and congratulations on your new first dream home! Kind regards, haart estate agents.

5/5

Google

Roxanne and Elton were excellent from start to finish, and yielded a very good selling price - being it was a difficult house to sell, requiring a high level of commitment, which was very much given. Whilst they may not be as cheap as some other agents out there, the service I received was excellent, so for that wouldn't hesitate in recommending them.PositiveResponsiveness, Quality, Professionalism, Value

Ben · 27 August 2021

Agent replied

Dear Ben Bishop, thank you for your detailed and honest review of the service you received whilst selling through our Dereham Office. We strive to deliver excellent customer service and pride ourselves on being able to secure all of our vendors an excellent price. Congratulations, please don't hesitate to get in contact if you need anything in the future. Kind regards, haart estate agents.

5/5

Google

Excellent visit from Natasha Ayling very professional and nolegable Thanks Gary

Gary · 9 May 2025

Agent replied · 20 March 2026

Good Afternoon Gary. Thank You for this review of Natasha. As a newer member of the team, Natasha is keen to establish herself and we will make sure she knows about your great feedback. Regards; haart Estate Agents

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Questions about haart Dereham

How many reviews does haart Dereham have?

haart's Dereham office has 336 reviews across 1 platform: 336 on Google.

What is haart Dereham's rating?

haart Dereham is rated 4.8 out of 5 across all 336 reviews, and 4.8 out of 5 on Google from 336 reviews.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Dereham won Gold; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

Where is haart's Dereham office?

haart Dereham, 12 High Street, Dereham, Norfolk, NR19 1DR.

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