Trusted Agent profile Β· Dereham, Norfolk

haart Dereham reviews

β˜…β˜…β˜…β˜…β˜… Excellent

336 reviews across 1 platform

12 High Street, Dereham, Norfolk, NR19 1DR

Part of haart, see every office.

haart's office in Dereham, Norfolk, at 12 High Street, is rated 4.8 out of 5 across 336 reviews on 1 platform, including 336 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.8 / 5

336

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Dereham office, from every platform, shown as written. First names only.

5/5

Google

Shout out to a great team in Dereham, with Ben at the helm of the ship! Everyone from Haart Dereham were extremely professional and friendly and we felt supported throughout our lengthy journey to our first 🏠 home. Means a lot to us, Kindest regards, Daniel and Lucia β˜„οΈ

Popa Β· 20 March 2025

Agent replied Β· 26 October 2024

Good Morning Daniel & Lucia. Thank You for this review of Ben Greentree and the team at haart Dereham. We wish you all the best for the future and we are so pleased you had a 5 star experience with us. Kind Regards, haart Estate Agents Dereham

5/5

Google

Ben Greentree has been very engaging throughout selling our house and me buying my property. Very quick to answer my questions, and has kept me in loop with everything. Many thanks.

Christina Β· 20 September 2025

Agent replied Β· 20 March 2026

Good Afternoon Christine. Thank You for this kind review! Ben prides himself on delivering exceptional service and helping clients sell and buy. Kind Regards; haart Estate Agents Dereham

5/5

Google

We found our forever home through Haart of Dereham. Everything was done promptly and professionally and Jack, who showed us round the property was very welcoming and patient. Jack was also very knowledgeable regarding this home and answered all our questions fully. Definitely 10 out of 10.

Beverley Β· 20 March 2025

Agent replied Β· 21 June 2024

Good Morning Beverley. Thank You for this excellent review of Jack and the team at Haart Dereham, Jack prides himself on delivering the best customer service possible when conducting viewings and we are pleased you have been more than satisfied with the service provided thus far. Kind Regards, haart Estate Agents Dereham

5/5

Google

I wanted to write a review as I have had a great experience selling my property with Haart and would absolutely recommend Roxanne Samuels and the Team. I changed to Haart following a poor experience with another agent and am so glad I did. Roxy has been amazing - professional, personable, reliable and efficient, and I can’t thank her enough. Other team members have also been so friendly and helpful. I really appreciate being kept in the loop at every stage with regular contact, guidance, and support. I was particularly impressed with Roxy’s creative marketing techniques, and her photos & video of my apartment. The experience I have had with Roxy and Haart has been brilliant & I would 100% recommend! Thank you so much x

Elle Β· 29 June 2023

Agent replied Β· 26 August 2023

Good Morning Elle. Thank You so much for your kind words about Roxanne Samuels and the haart team. We are pleased you felt supported and found our service to be professional, personable, reliable and efficient. All the best for your move! Regards - haart Estate Agents x

5/5

Google

Great service, support and patience from Sam Parsons at Haart Estate Agents. So important when you are choosing your next home. We are not from Norfolk and found his insights really helpful. Highly recommended. The Dawsons

Sara Β· 18 August 2026

Agent replied Β· 22 August 2026

Thank you for your kind words and for taking the time to leave us a review on the service you have received from haart Dereham. Kind Regards Sam Parsons

1/5

Google

To ANYONE who has a mortgage in principle that is not your typical highstreet lender DO NOT even bother offering on a haart estate agents house as they will not premote you to the vender of whom you would like to buy a house of! The branch manager Elton is extremely patronising and would not let me and my partner up our offer for a home as we do not have a β€˜highstreet’ mortage in principle even though we are in a very good postition have a large deposit and where willing to increase our offer! Very slow and had to chase for ANY information just overall very poor experience DO NOT RECOMMEND TO ANYONE

Brooke Β· 20 March 2023

Agent replied

Good Morning Brooke, we are very sorry to hear your review RE your service from our Dereham team. If you could let us know how we can contact you we would like to get this resolved.

5/5

Google

I used Haart & co following total waste of time with 2 other estate agents. Their representative Ben was a total revelation compared to my previous interactions with local estate agents. Throughout the time from first listing to sale of property he constantly kept us informed of progress. The photos taken by Haart & Co were far better than the other estate agents. The icing on the cake was the video shot by Ben which was very professional and helped sell our property. I would have no hesitation in recommending Haarts of Dereham if you want excellent professionalism at all levels by this branch.

James Β· 20 March 2023

Agent replied

Hi James. Thank You for this kind review about Ben in the Dereham branch. He always aims to ensure that every client he deals with has an enjoyable & pleasurable experience and we are glad that it was the same for you. We wish you a Happy New Year and all the best for the future. Kind Regards, haart Dereham

5/5

Google

I wanted to just shout out Sam Parsons in the Dereham office. He conducted a viewing for my mum and I, and we both came away saying how refreshing the viewing was, due to Sam's friendly professionalism but also how he came across as very real and genuine, which is something we haven't experienced from many estate agents recently. One of the good ones!

Amelia Β· 22 December 2025

Agent replied Β· 20 March 2026

Good Morning Amelia. Thank You for this review of Samuel Parsons - it is much appreciated! Regards, haart Estate Agents, Dereham

5/5

Google

Recently bought a house through haart Dereham and, while the entire team has been very helpful, Ben Greentree was a gem - prompt, understanding, always willing to support us throughout the process, following up on all our queries. Although dealing with estate agents is always challenging, we highly recommend haart Dereham.

Raluca Β· 17 November 2024

Agent replied Β· 8 December 2024

Good Morning Raluca. Thank You for this glowing review of Ben Greentree. He always aims to deliver the best customer service possible and takes pride in making the move as easy as possible. Best of luck in your new home! Kind Regards, haart Estate Agents

5/5

Google

I’m over the moon with my experience of Haart estate agents. Ben kept me informed of every step so I always knew what was happening and what was expected. He was helpful and very professional from start to finish. When he was unavailable any other member of staff were always on hand with the same friendliness and professionalism to assist me. Can’t fault them and wouldn’t hesitate to use them in the future should I need to. Thank you.

Louise Β· 20 March 2023

Agent replied

Dear Louise, thank you for those kind words about Ben and the rest of the team. We are so pleased that the process was a smooth one and you had a positive experience. Congratulations on your purchase and we wish you the best for the future! Kind Regards, Haart Dereham

5/5

Google

A very patient Ben Greentree showed great professionalism when I was very late to a viewing. He was patient and knowledgeable leading me between viewings and discussing the features of the properties in depth. Thank you Ben.

Jo Β· 29 April 2025

Agent replied Β· 20 March 2026

Good Afternoon Jo. Thank You for this review of Ben - he prides himself on honest yet professional advice as well as knowledge of the local area. Regards; haart Estate Agents

5/5

Google

Excellent, friendly and efficient service from start to finish particularly from Sam, Harriett and Dora, We would not hesitate to recommend using Haarts. Thank you for making it an easy experience!

John Β· 15 August 2026

Agent replied Β· 22 August 2026

Thank you for taking the time to leave us a review on the service you have received from haart Dereham. Kind Regards Sam Parsons

5/5

Google

I was very happy to use Haart in my search for a new home, in particular Jack who assisted us with our viewing, he was very helpful, knowledgeable and polite at all times. I would happily recommend to others.

Jacqui Β· 20 March 2025

Agent replied Β· 26 August 2024

Good Morning Jacqui. Thank You for this glowing review of Jack, we will happily pass on these comments to him. Kind Regards, haart Estate Agents Dereham

5/5

Google

We have nothing but positive stuff to say. Both Jack and Ben have been so exceptionally helpful. Everything has been so smooth and we couldn’t be more grateful for all of the help and support we have been given.

Freya Β· 20 March 2025

Agent replied Β· 26 October 2024

Good Morning Freya. Thank You for this superb review of Jack and Ben. We are pleased with the service you received from them and wish you all the best for your purchase. Kind Regards, haart Estate Agents

5/5

Google

The Haart estate agent Jack Wengrow went above and beyond what was required when he accompanied me with a friend to view 2 properties. He went out of his way to show us the beauty of his home county.

Annmarie Β· 20 March 2025

Agent replied Β· 11 November 2024

Good Morning Annmarie. Thank You for this generous review of Jack. Kind Regards, haart Estate Agents Dereham

5/5

Google

The team at Haart were tremendous during my home purchase, and relocation to another county Ben and Ryan were extremely helpful and the communication and support I received was second to none I have other family members moving here in the next few months and I have already recommended Haarts fantastic Estate Agent services to them Many Thanks Ben and the team

Mandy Β· 20 March 2024

Agent replied Β· 21 March 2024

Good Morning Mandy. Thank You for this kind review of Ben, Ryan and the team here at the branch. We are glad we were able to assist with your purchase and we wish you all the best for the future! Kind Regards

5/5

Google

Sam was very professional and friendly. Thank you!

Claire Β· 20 January 2026

Agent replied Β· 20 March 2026

Thank you so much for taking the time to leave a review! Your feedback is greatly appreciated and will be shared with the team.

5/5

Google

A huge 'thank you' to Elton and his team, particularly Ben for all the hard work put into the sale of our house. Elton with his amazing camera shots and the fantastic video work and Ben's constant attention to us resulting in a successful outcome and not forgetting Ryan and Roxy. You did a great job guys! Can highly recommend this Agency and have no regrets giving them our custom. Thank you guys!

Stan Β· 20 March 2023

Agent replied

Good Afternoon Stan, thank you ever so much for your amazing and kind review about Ben Greentree, Elton McGuire, Ryan Lawrence and Roxanne Samuels here at Haart Dereham Sales. They are all an amazing team of people and we are glad that you feel the same as we all do. We wish you all the best, from us all at Haart

5/5

Google

Absolute fantastic service from beginning to end with Elton and Roxanne especially. We sold two houses in two different locations at the same time to buy one property. Roxanne was simply amazing she took the pressure off and she kept us informed at all stages and went above and beyond her role within Haart. Roxanne and Elton were professional, respectful and approachable at all stages. Should we ever need to move again we would only do this through Haart. We really can't thank and recommend the Haart team enough for all they have done to make our transition easier. Thanks again Sam and MickPositiveResponsiveness, Quality, Professionalism, Value

Sam Β· 22 June 2022

Agent replied Β· 21 June 2024

Dear Sam and Mick, thank you for choosing us to sell your homes and thank you for the 5* review. We are delighted that Roxy went above and beyond for you. Wishing you all the best in your new home. Kind regards haart estate agents

5/5

Google

What a fantastic Team the Dereham Branch are, Elton The Branch Manager was fantastic, he definitely has your best interest at heart. Communication was outstanding from start to finish had regular phone calls with updates and answering my questions daily. Claire was very professional very warm and welcoming and helped with my sale and purchase nothing was to much. Roxy who was the lead on my sale and purchase and was just absolutely outstanding just wanted the best, quickest outcome she was very friendly, approachable, honest and the positive list just goes on………. The way Elton manages the team they all work together and I can see that from a customers point of view. My expectation were all met. Outstanding service, stress free as Roxy did most of it for me. Definitely recommend Hart Estate Agents.PositiveResponsiveness, Quality, Professionalism, Value

Amy Β· 22 June 2022

Agent replied Β· 21 June 2024

Dear Amy Greef, what a fantastic review, we really are over the moon we could help you with your whole move. We always strive to deliver an outstanding customer experience and to hear your feedback fills the whole team with joy! Congratulations on moving into your dream home. We are always just a phone call away. Best wishes to the whole family, sincerely, haart estate agents.

5/5

Google

Many thanks to Ben and the team for their friendly and tenacious approach which certainly helped to get my property purchase through the delays we encountered in the sales chain as quickly as possible.

Andy Β· 20 March 2025

Agent replied Β· 26 October 2024

Good Morning Andy. Thank You for this excellent review of Ben Greentree and the team. We wish you all the best for the future and we hope you enjoy your now home. Kind Regards, haart Estate Agents Dereham

5/5

Google

Our thanks to Jack Wengrow, who made our appointment to view the bungalow in Toftwood. We were able to inspect all the nooks and crannies, and Jack gave us background and answered our questions about the property, to make a fair judgement as to whether this was the one that our couple were looking for. Good service.

Peter Β· 20 March 2024

Agent replied Β· 21 March 2024

Good Morning Peter. Thank You for this kind review of Jack; we will make sure he knows this! Kind Regards

5/5

Google

I spoke with Ben over the phone today following a viewings request I made on Rightmove. Ben was able to get me a viewing at a time that worked for us and took down my search information to help signpost us to other properties that fit our criteria. He was also very helpful in regards to offering a mortgage service, however I already had one sorted. Thanks for you help Ben.

Emma Β· 20 March 2023

Agent replied Β· 26 October 2024

Dear Emma. Thank You for this lovely review of Ben. We hope to assist you with your move in an way we can! Kind Regards, haart Dereham

5/5

Google

I cannot thank Ben and the team at Haart Dereham enough. The process of buying your first home in daunting and they have made every part if it seamless. Their communication has been second to none and we will be recommending them to everyone. Thank you so much for everything :) Gemma, Sean and Elliott Roberts

Gemma Β· 20 March 2024

Agent replied Β· 21 June 2024

Good Afternoon Gemma. Thank You for the kind review you have left about Ben and the Dereham team! We are glad you have had a positive experience with them and appreciate the great feedback. Kind Regards; haart Dereham

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read haart's Google reviewsLeave haart a review

Questions about haart Dereham

How many reviews does haart Dereham have?

haart's Dereham office has 336 reviews across 1 platform: 336 on Google.

What is haart Dereham's rating?

haart Dereham is rated 4.8 out of 5 across all 336 reviews, and 4.8 out of 5 on Google from 336 reviews.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Dereham won Gold; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

Where is haart's Dereham office?

haart Dereham, 12 High Street, Dereham, Norfolk, NR19 1DR.

The Trusted Agent

Is this your office? Claim your page.