Trusted Agent profile · Dereham, Norfolk

haart Dereham reviews

★★★★★ Excellent

336 reviews across 1 platform

12 High Street, Dereham, Norfolk, NR19 1DR

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haart's office in Dereham, Norfolk, at 12 High Street, is rated 4.8 out of 5 across 336 reviews on 1 platform, including 336 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

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4.8 / 5

336

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Dereham office, from every platform, shown as written. First names only.

5/5

Google

Having failed to move house last year, I tried again this year with Haarts in Dereham. The photographer arrived and we were instantly impressed by his professionalism and attention to detail. The quality of the photos were much better than any taken by their competitors last year and resulted in a viewing that very evening. Another followed the same day resulting in a sale in only 6 days. The best estate agent I have ever used, easily the best in Dereham.

Steve · 29 July 2019

Agent replied

Thank you Steve for such a lovely review. Wow ! I read this out in our team meeting and the Liam, Charlie and Adam wanted me to write and thank you. We can't wait to help you get this sale through and I quite like the title of "Photographer" might change my job title :) Elton McGuire and the team at Dereham

5/5

Google

Thank you thank you thank you. Elton, Zoe,Aimee,Chris and the rest of the team. You are the first agents ever that have been interested in the best outcome for me and my family. Well done. Its not just about selling or buying a house today but making sure that any changes are the right changes for my family. Cant praise you all enough for your caring individual time and attention to detail from you all. keep up the good work Caroline Sharp

Caroline · 29 July 2019

Agent replied

Thank you Caroline, It has been a pleasure helping you and your family. We wish you the best of luck! The team at Dereham haart

5/5

Google

Excellent service from Haart at Dereham. Elton came to take photos of our house and he is a perfectionist, he spent a long time to get the exact look that he wanted and we were very pleased with the results of the sale brochure. The first sale we had fell through after a few weeks but Charlie, Roxy, Michaela and Zoe all worked extremely hard after this to get us another sale. We were kept informed and updated on a regular basis and we had lots of viewings, all the staff at the office were very helpful and we would definitely recommend them. They even negotiated on our behalf on the purchase of the new house we wanted. Extremely satisfied

Lorraine · 29 July 2019

Agent replied

Lorraine Clarke, we strive for 100% satisfaction, and it is great to see you had such a positive experience at haart Dereham. Thank you for your kind words Lorraine. The team were absolutely beaming when we read this in the morning meeting. We're so happy that we never gave up and managed to get you a great price, and save you thousands off your onward purchase. We believe all agents should offer a complete end to end service to help you secure your dream home. Elton, Charlie, Zoe, Michaela & Roxy.

5/5

Google

We can’t speak highly enough of Zoe. She’s been an absolute star. Not knowing the area very well, we needed some guidance on where to look and what properties might work for us. Zoe took all of our requirements and unknowns in her stride and has really helped us to find our way. Her knowledge of the area and the houses she showed us proved invaluable, and she was able to open our eyes to properties we wouldn’t have normally considered before. Something both sellers will appreciate (you want Zoe in your corner) as will buyers (sometimes we don’t always know what we want till someone gives us a nudge in the right direction). Thank you!

Caroline · 29 July 2019

Agent replied

Thank you ever so much Caroline and Chris for your kind words. It was a pleasure meeting you and I look forward to continuing to help you with your move here to Norfolk. I look forward to seeing you both again soon. Best Regards Zoe and the Dereham Team

5/5

Google

Benjamin Wilson, very efficient and prompt. Professional service provided throughout the viewing period. Answered every question we had to the best of his knowledge. Would highly recommend a viewing with Ben.

Robert · 17 November 2024

Agent replied · 8 December 2024

Good Morning Robert. Thank You for this fantastic review of Ben Wilson. As a newer member of the team, Ben prides himself on providing the best customer service possible, and we appreciate the recommendation of him. Kind Regards, haart Estate Agents Dereham

5/5

Google

Sam has been extremely professional an made a stress full time bearable an very reliable has always called me when he said he would thank you Sam 10/10 would highly recommend

Sara · 29 July 2019

Agent replied

Thanks for the feedback, Sara. We strive to provide excellent service to our customers at haart Dereham. You really made our day today. Best Regards Sam & the haart team

5/5

Google

Couldn't fault Elton and his team, amazing pictures of my house resulted in 10 viewings within a week and sold within 2. Excellent service and advice would recommend them to everyone.

Alison · 29 July 2019

Agent replied

Such a lovely review Alison, thank for you taking the time out. It always helps me take great photos when you have got such a lovely house to start with !! Really looking forward to helping you negotiate and save money on your onward purchase. Elton, Liam, Adam, Charlie and Mark

5/5

Google

Roxy& Hayley we’re absolutely great help! Also kept us up to date quicker than our solicitors were!! Would reccomend!!

Jake · 20 March 2022

Agent replied

Dear Jake Munson, Thank you for your recommendation! We are happy you were pleased with the level of service and communication you have received from haart estate agents. Wishing you all the best.

5/5

Google

Liam was very proactive in trying to find us a new home. He went out of his way to keep in contact with us and help us with our search.

Tim · 29 July 2019

Agent replied

Thank you, Tim, for reaching out to us. Your opinion plays an integral part in our customer service. We always love to receive great feedback. From all the Haart Dereham Team

5/5

Google

Great service, video and pbotos, sold our home within 24hrs, weekly updates with sale progression, friendly staff...thank you all.

Jane · 20 March 2025

Agent replied · 26 August 2024

Good Morning Jane. Thank You for this great review of the Haart team and we are so pleased you had a positive experience with ourselves. Kind Regards, haart Estate Agents Dereham

5/5

Google

5 stars each go to Roxy and Michaela! Roxy sorted out 3 viewings for us very efficiently; she was interested in and very empathetic regarding our situation, and seemed genuinely interested in our comments on the properties we saw. Michaela took us to each home, arriving before us and then leading the way between the others; she also was keen to have our comments but discreet about the negatives when owners were present. Well done!

Jessica · 13 March 2020

Agent replied

Hi Jessica Owen, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit Best regards, haart Dereham.

5/5

Google

Michaela was very helpful throughout the viewings with her. We were new to the area and she made our journey to relocate and find a new home easier.

Dee · 29 July 2019

Agent replied

Hi Dee Jones, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit Best regards, haart Dereham.

5/5

Google

Me and my partner purchased our first home through Haart! Our solicitor was an absolute nightmare and continued to let us down. Without the help from Roxy and Elton we would have lost the property. I can’t thank them enough for making such a stressful time smoother. Wouldn’t hesitate to recommend. Thank you so much.

Chantelle · 20 March 2023

Agent replied

Dear Chantelle, thank you for leaving us such a great and detailed review. Congratulations on completing on your first home. Kind regards, haart estate agents.

5/5

Google

Ben was very professional, knowledgeable and informative.

L · 20 March 2023

Agent replied

Hey Darren! Thank You for leaving this great review of Ben. Kind Regards, Haart Dereham

5/5

Google

Wow, what an amazing Estate Agents at Dereham branch. Particular gratitude to Ben and Ryan, who have made the sale of our property run smoothly. We have been kept up to date with weekly phone calls and we know they have been at the other end of the phone should we have needed them. They are both such a credit to Haart Estate Agents. Thankyou from us both :) Patricia and Roger

Patricia · 20 March 2024

5/5

Google

Sold my property in good Time and for good price, I Lyon and Charlie were both so helpful along the way. Thanks a lot! Highly recommend

KAT · 30 July 2019

Agent replied · 26 August 2023

Thank you Katherine! We strive for excellent service and wish you and your family the very best. The team at Dereham haart

5/5

Google

The whole team at Haart acted as professionals. They quickly delivered a full asking price offer. During the conveyancing period communication, customer service and advice exemplified what I would have hoped for from a responsible, reliable and trustworthy business.

Matthew · 20 March 2024

Agent replied · 26 August 2023

Hi Matthew, thank you ever so much for your kind words and reviews about the team here at Haart Dereham Sales Team! I will ensure that this is passed back onto them, Kind Regards Haart Dereham

5/5

Google

Sold my property in good Time and for good price, I Lyon and Charlie were both so helpful along the way. Thanks a lot! Highly recommend

A · 21 February 2019

Agent replied

Thank you Katherine! We strive for excellent service and wish you and your family the very best. The team at Dereham haart

4/5

Google

Roxanne was very helpful and polite and always asked how I was and kept me informed by phone or email thankyou Roxanne would highly recommend.

Darren · 29 July 2019

Agent replied

Dear Darren Rowley, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. If you have any further questions, please give us a call. We''re always happy to help!

5/5

Google

Haart Dereham & more specifically Roxy we're absolutely fantastic from the very first viewing, through the offer management process and most importantly through the sales progression phase. Roxy, was quiet possible the one 'thing' that ensured that the sale/purchase was completed ahead of the stamp duty deadline. I can not praise Roxy high enough . . . . absolute STARPositiveProfessionalism

Ed · 22 June 2022

Agent replied · 21 June 2024

Dear Ed Maxim, we are delighted Roxy went above and beyond your expectations from the viewing, all the way through to completion. It has been a very tricky month to progress sales with the deadline on stamp duty; congratulations on achieving a move in June. Thank you for your 5* review & we wish you all the best in your new home. Kind regards, haart estate agents

5/5

Google

Having met Ryan a couple of times I found him extremely professional helpful and friendly. He was on time for our meetings and explained everything without putting any pressure on me. I would be happy to recommend him

Marian · 20 March 2024

Agent replied · 21 March 2024

Good Morning Marian. Thank You for this lovely review of Ryan - we will make sure he knows! Kind Regards

5/5

Google

Great thanks to Elton, Roxy and team they were very professional throughout highly recommend using them.PositiveProfessionalism

Ray · 27 August 2021

Agent replied

Dear Ray Pepper, Thank you for choosing us to help you complete on your home. We strive to deliver a professional service at all times and are pleased to receive your recommendation. Best wishes, haart estate agents.

4/5

Google

Liam was very professional and had an extensive amount of knowledge of the property we were viewing, A very good service from Haart.

Steve · 29 July 2019

Agent replied

Hello Steve, thank you so much for the positive Feedback! Please don't hesitate to reach out if there's anything additional we can do for you. Take Care from the Dereham Haart Team

5/5

Google

Roxanne was attentive to our needs, worked meticulously throughout to achieve our outcomePositiveResponsiveness, Quality, Professionalism, Value

Tina · 22 June 2021

Agent replied · 21 June 2024

Dear Tina Taylor, thank you for your feedback on your recent experience of selling your home through our Dereham office. If you need anything further, please don't hesitate to reach out. Kind regards, haart Estate Agents.

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Questions about haart Dereham

How many reviews does haart Dereham have?

haart's Dereham office has 336 reviews across 1 platform: 336 on Google.

What is haart Dereham's rating?

haart Dereham is rated 4.8 out of 5 across all 336 reviews, and 4.8 out of 5 on Google from 336 reviews.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Dereham won Gold; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

Where is haart's Dereham office?

haart Dereham, 12 High Street, Dereham, Norfolk, NR19 1DR.

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