5/5
GoogleSam was great. Helpful and knowledgeable.
Agent replied
Hi Rebecca Carroll! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!
Trusted Agent profile
haart Dereham reviews
★★★★★
336 reviews across 1 platform
12 High Street, Dereham, NR19 1DR
Part of haart, see every office.
haart's Dereham office at 12 High Street is rated 4.8 out of 5 across 336 reviews on 1 platform, including 336 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
Awards
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Dereham office, from every platform, shown as written. First names only.
Google5/5
GoogleA big THANK YOU to the Haart Dereham Team. We found them to be very professional, helpful, friendly and approachable at all times. A very special mention for Sam, who helped us along and supported us throughout the process. We would have no hesitation in recommending Haart in Dereham. All the best for 2017!!
Agent replied
Dear Mathilde & Ian, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Dereham estate agents
5/5
GoogleExcellent service from Haart Estate Agents. We have had so much help and support from Roxy, whose been there every step of the way for us. She is always there with any queries we have thrown at her, she is kind, friendly and very professional. I would not hesitate to recommend Haart.
Agent replied
Dear Sam Andrews, we are delighted you have been satisfied with your experience at haart dereham so far. We will be happy to pass you comments along to the team, thank you for leaving such a positive review! haart estate agents
5/5
GoogleBrilliant service all the way . Always kept us updated and helped us . Would always recommend you
Agent replied · 29 July 2023
Good Afternoon Richard, Thank you for your kind words regarding Richard, in our Dereham haart sales team. I will ensure your comments are passed onto him Thank you Haart Dereham Sales.
5/5
GoogleRoxy's dealings with us have been excellent and her abilities should be recognised in every aspect. A pleasure to deal with at such a stressful time. Sorry, apparently this is showing as a 1 star review when it should be a 5 star review but I can't find how to alter it.
Agent replied
Dear Janet Henderson, Thank you for taking the time to let us know how we did. We strive for 100% satisfaction, and it is great to see you had such a positive experience at haart Dereham. If you have any further questions, please give us a call. We're always happy to help!
4/5
GoogleThe sale and purchase was stressful time due to the length of time to reach a conclusion
Agent replied · 26 August 2023
Good Morning Linda, thank you for the 4 star review. The average transaction time nationally is around 18 weeks and that we endeavored to do the best we could; ultimately the house did exchange and as a company we strive to make the aftersales process as quick as possible and that all feedback is dually noted, so this will be passed onto the relevant branch and persons within, but do let us know if could do with any further assistance. Kind Regards, Haart Dereham
5/5
GoogleZoe Clark from the Dereham branch has been a breath of fresh air from my recent encounters with a number of estate agents since putting my house on the market. I've found her to be honest, professional and dogged in her approach to helping me sell and find a new home.
Agent replied
Hi Neil! It is a pleasure helping you find your dream property Thank you for your very kind review.
5/5
GoogleWe have found Elton the most helpful of agents, providing excellent and professional photo's of our property, we also had excellent and very helpful advice and service from Roxy, she helped us with all of the paperwork making the sale so much easier to cope with.
Agent replied
Dear Michael Rogers, Thank you for your feedback on the service & advice received from our team in Dereham. We sincerely wish you all the best with your move and are on hand to help with anything you need in the meantime. Kind regards, haart estate agents.
5/5
GoogleMet Zoe for the first time on Monday, at a viewing, and I must say she came across as a very pleasant and helpful young lady. Zoe answered any questions we asked and gave us good advise on how to proceed. Thank you and hopefully we will meet again very soon.
Agent replied
Thank you ever so much Andy. It was lovely meeting you on Monday and I cannot wait to help you purchase your dream home. I look forward to seeing you both very soon. Kind Regards Zoe and the Dereham Team
5/5
GoogleA very big thank you to all the staff in the Dereham office, you assisted me a great deal in getting the property I was after and helping me when things looked to be stalling. Its been three weeks already and I already feel at home. Many thanks again.
Agent replied
Thank you Julian! We are so glad we could help you get the property you wanted. We look forward to seeing in and around Dereham. Best wishes.
5/5
GoogleBen always provides the best customer service and we would highly recommend him to anyone
Agent replied · 21 March 2024
Good Morning. Thank You for this kind review of Ben. Kind Regards, haart Estate Agents
5/5
GoogleWe purchased through Haart Estate Agents and found a driving force in Roxanne Samuels at the Dereham Office. Her communication and professionalism was second to none and she did all she could to expediate the process. We cannot thank her enough.PositiveResponsiveness, Professionalism
Agent replied · 21 June 2024
Dear Midge Palmer, thank you for your detailed and honest review of your experience with our Dereham office. We are pleased to hear you had a positive experience. Wishing you all the best in your new home. Kind regards, haart estate agents.
4/5
GoogleAlthough we had difficulty in getting through on the phone initially because they were very busy when we did speak with Michaela Coggles she was incredibly helpful. We have had a very professional service from Michaela and would recommend her anytime.PositiveProfessionalism
Agent replied · 21 June 2024
Dear Anne, thank you for your star rating and recommendation. If you need anything further please feel free to reach out. Regards, haart estate agents.
5/5
GoogleI have been very impressed with Elton and Charlie throughout the sale of the house. They are friendly, thoughtful, great at keeping in touch, reliable and were quick to take action when our first buyer pulled out. I would definitely recommend. Thanks so much.
Agent replied
Thank you very much Alice. We are so happy that you are happy! If we can be of any assistance in the future please get back in touch. All the very best Alice.
5/5
GoogleAfter the sale of my property fell through Michaela responded quickly in finding another suitable buyer. She was honest with the new buyer about the issues with the property and I am hopeful the sale will succeed.PositiveResponsiveness
Agent replied · 21 June 2024
Dear June, thank you for the 5* rating, please let us know if you have questions moving forward. Michaela is just a phone call away. Regards, haart estate agents.
5/5
GoogleDear Michaela,many thanks for the help and advice that you have taken the trouble to aid and help us with,it convinces us that we were right to choose Haart to manage the sale of our bungalow thanks again , John and Dawn
Agent replied
Dear John Harding, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Thank you again for your star rating! Regards haart Dereham
5/5
GoogleMy name is Charlie. I had the pleasure of working with Ryan and Roxanne at Haart to get the sale of …
Agent replied
Hi Charlie, Thank you for the lovely feedback about Ryan and Roxanne. We are so pleased you have had a good experience. Kind regards, haart estate agents
5/5
GoogleReally would recommend this branch to anybody, Ryan dealt with me and kept me informed every step of the way and now I’m buying my first house and couldn’t be happier.
Agent replied
Dear Joshua, Thank you for leaving such great and detailed feedback about Ryan from our Dereham branch. We really appreciate it.
5/5
GoogleMy wife Jayne and I dealt mainly with Michaela. She is very friendly and approachable and did her best to help resolve the issues. She regularly called to update us with progress and helped to liaise with the seller.
Agent replied
Dear G Muir, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. haart Dereham
5/5
GoogleCharlie and the rest of the team dealt with my house sale from start to finish. They were extremely friendly, worked tirelessly to get the sale and kept me informed at every step of the way. Highly recommended. James Neale
Agent replied
Dear James, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Dereham estate agents
5/5
GoogleVery good service from Samuel Patrick and all the team at Dereham branch, any problems were ironed out quickly I couldn't wish for a better team to be on my side. Thanks again Dereham branch for all your help.
Agent replied
Thank you very much for sharing these comments, Dominic. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Dereham estate agents
5/5
GoogleVery pleased with the service we received from this company. Especially from Charlie Nuttall. He helped us find the ideal property but unfortunately I became very ill. But he was most helpful in cancelling the purchase and very sympathetic.
Agent replied
Thank you Thomas for your lovely review. We all wish you the very best.
5/5
GoogleFriendly efficient professional service. Roxy guided every step of the sale, communicating superbly between all parties. Highly recommend this Estate Agents, very reasonable fees for a personal professional service Thank you HaartPositiveProfessionalism
Agent replied · 21 June 2024
Dear Sarah Jane Boyton Rae, We are delighted you felt our service offered good value for money, we pride ourselves on going the extra mile and maintaining very high levels of customer service. Thank you for your recommendation. Please don't hesitate to reach out if we can be of any future help. Kind regards, haart estate agents.
5/5
GoogleAdam Meen what a credit to your company. Very professional at such a young age. Have met similar in his position with other companies recently and he is head and shoulders above the others. A true sales man
Agent replied
Thank you Ian for so much for taking time out to give feedback to our Adam. He is very popular with our clients and he has such a bright future with us.
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Questions about haart Dereham
How many reviews does haart Dereham have?
haart's Dereham office has 336 reviews across 1 platform: 336 on Google.
What is haart Dereham's rating?
haart Dereham is rated 4.8 out of 5 across all 336 reviews, and 4.8 out of 5 on Google from 336 reviews.
Has haart won any awards?
Yes. In The Trusted Agent 2026 awards: haart, Dereham won Gold; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.
Where is haart's Dereham office?
haart Dereham, 12 High Street, Dereham, NR19 1DR.
