5/5
Direct reviewsExcellent and timely response to water leak from an upstairs apartment.
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Northwood Derby reviews
★★★★★
299 reviews across 3 platforms
5a St. James Street, Derby DE1 1QT
Part of Northwood, see every office.
Northwood's Derby office at 5a St. James Street is rated 4.8 out of 5 across 299 reviews on three platforms, including 141 Google reviews rated 4.6. Checked 9 October 2026.
141
Reviews on Google
This office
138
Reviews on Direct reviews
This office
20
Reviews on AllAgents
This office
Reviews
Every review we hold for the Derby office, from every platform, shown as written. First names only.
Direct reviews5/5
Direct reviewsThe team were very accommodating to my schedule for booking in viewings and going over the contract with me. They are very responsive, supportive and thorough. I'm in love with my property!
5/5
Direct reviewsmy sale went through with no problems with northwood,the staff were always helpful & polite
5/5
GoogleExcellent service throughout, always kept in loop and informed of what was happening and how far along we were. Would highly recommend
Agent replied · 31 December 2024
Thank you for your kind words and feedback Shaun. It has been a pleasure doing business with you.
5/5
Direct reviewsEveryone at Northwood has been spot on throughout my tenancy and has made my short stay very pleasant. Any queries have been resolved swiftly and even issues that were not their responsibility they have gone above and beyond to rectify them. Top class from start to finish.
4/5
Direct reviewsExtremely friendly and helpful team. I have been using Northwood for many years and have never had a problem. I would recommend them.
5/5
GoogleEmily and the whole team at Northwood made the whole moving process so easy and efficient. They kept regular contact with us and never made us feel like and question or query or as too difficult.
5/5
Direct reviewsExcellent communication throughout the conveyancing process Thanks!
5/5
Direct reviewsNorthwood have been managing out properties for over 10 years. The company is the most professional we have come across and always keep us informed about everything to do with our properties.
5/5
Direct reviewsFantastic custom. Made me and my little family happy. So pleasant and helpful. Thank you again!
5/5
Direct reviewsThank you for your excellent service from the time you managed my property in 2008 through the sale of same property in February 2023. I appreciate your attention to detail and commitment.
5/5
Direct reviewsThe staff were very helpful and told us step by step what was happening and different options to take regarding the sale, we would highly recommend them.
5/5
Direct reviewsFrom start to finish I was very happy with the service provided by Northwood Estate Agents. The communication was great and they were always ready to help out at each stage of selling my property. I would highly recommend them.
5/5
Direct reviewsNorthwood have been exceptionally good in selling my house it has been a difficult sale and they have been wonderful listening to a few rants along they way . They have been very professional and easy to contact and deal with
5/5
GoogleVery professional, responsive and understanding lettings agency!PositiveResponsiveness, Professionalism
Agent replied · 31 December 2024
Hi Andre, thank you very much for the lovely review. Wishing you all the best in your new property and you know where we are if you ever need anything in the future :)
5/5
Direct reviewsExcellent service from Lucy, the communication throughout the whole process of searching for my home was flawless, I would highly recommend this company if you are buying or selling.
5/5
Direct reviewsThank You Northwood Derbyshire in your excellence in the management of my property over the years. You dealt with enquiries speedingly, managed my property excellently and forwarded rental income promptly.
5/5
GoogleAll staff are consistently very helpful and friendly and extremely professional, not to mention, honest.
Agent replied · 31 December 2024
Thank you for your kind words Richard. Wishing you all the best for the future.
5/5
Direct reviewsExcellent service from start to finish,very knowledgeable on the property and such a pleasure to deal with,very fast communication,really happy.
5/5
GoogleAn excellent service from beginning to end. I was kept informed throughout. TBH I was more impressed by Northwood than anyone else concerned with the sale.
5/5
Direct reviewsAnnie (Manager/ Owner) and her staff are absolutely brilliant. Very professional and Pro active. Always helpful and keeps you updated. I know my property is in good hands and managed properly. Highly recommend. .
5/5
Direct reviewsGreat team from Lucy helping market and sell our home to Abi keeping us updated every step of the way. Excellent customer service, what a great team!
5/5
Direct reviewsExtremely satisfied with Northwood's rental service. They exceeded my expectations in finding the perfect property. Highly recommended
5/5
Direct reviewsIt was lovely to meet and deal with Lucy. She has a very professional and friendly manner and found us a buyer in no time time at all.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Northwood Derby
How many reviews does Northwood Derby have?
Northwood's Derby office has 299 reviews across three platforms: 141 on Google, 138 on Direct reviews, 20 on AllAgents. Reviews may appear on more than one platform. Checked 9 October 2026.
What is Northwood Derby's rating?
Northwood Derby is rated 4.8 out of 5 across all 299 reviews, and 4.6 out of 5 on Google from 141 reviews, checked 9 October 2026.
Where is Northwood's Derby office?
Northwood Derby, 5a St. James Street, Derby DE1 1QT.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.