5/5
Direct reviewsAmazing, very helpful and communication is clear and precise.
Trusted Agent profile
Verified
Northwood Derby reviews
★★★★★
299 reviews across 3 platforms
5a St. James Street, Derby DE1 1QT
Part of Northwood, see every office.
Northwood's Derby office at 5a St. James Street is rated 4.8 out of 5 across 299 reviews on three platforms, including 141 Google reviews rated 4.6. Checked 9 October 2026.
141
Reviews on Google
This office
138
Reviews on Direct reviews
This office
20
Reviews on AllAgents
This office
Reviews
Every review we hold for the Derby office, from every platform, shown as written. First names only.
Direct reviews5/5
AllAgents"Excellent from start to..."
Excellent from start to finish. Wendy and James provided great communication and we were kept up to date with every aspect of the sale progression.
5/5
Direct reviewsStaff are professional, polite and efficient, keeping me informed of progress or lack of it.
5/5
Direct reviewsGreat efficient service provided by Lucy and Abi!
5/5
Direct reviewsFirst class service. Prompt responses with good communication between all parties.
5/5
GoogleReally professional staff !
5/5
Direct reviewsVery pleasant, informative and helpful.
5/5
Direct reviewsVery helpful, professional and attentive staff. Timely communication and property let very quickly.
5/5
Direct reviewsI've no idea other than pester me with a questionaire
5/5
Direct reviewsProfessional and dedicated staff.
5/5
Direct reviewsExcellent service Professional approach
5/5
Direct reviewsReally smooth process, very helpful!
1/5
GoogleRating only, no written review.
Agent replied · 31 December 2024
Thank you for taking the time to leave a review. We're sorry to see that your experience didn’t meet your expectations. As there were no details provided, we would really appreciate the opportunity to learn more about what went wrong and how we can improve. Please feel free to reach out to us directly at derby@northwooduk.com. We take feedback seriously and hope to resolve any concerns you may have.
5/5
Direct reviewsVery good service
5/5
Direct reviewsRating only, no written review.
5/5
Direct reviewsRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 31 December 2024
Thank you David for your 5* review :)
5/5
GoogleRating only, no written review.
Agent replied · 31 December 2024
Thank you for your 5* review Rayhan :)
5/5
Direct reviewsSo good.
5/5
Direct reviewsRating only, no written review.
5/5
Direct reviewsRating only, no written review.
3/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
Agent replied · 31 December 2024
Thank you for the review Phil :)
5/5
GoogleRating only, no written review.
Agent replied · 31 December 2024
Thank you Charlotte for your review. We massively appreciate you leaving us one. Wishing you all the best from all the team at Northwood Derby
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Northwood Derby
How many reviews does Northwood Derby have?
Northwood's Derby office has 299 reviews across three platforms: 141 on Google, 138 on Direct reviews, 20 on AllAgents. Reviews may appear on more than one platform. Checked 9 October 2026.
What is Northwood Derby's rating?
Northwood Derby is rated 4.8 out of 5 across all 299 reviews, and 4.6 out of 5 on Google from 141 reviews, checked 9 October 2026.
Where is Northwood's Derby office?
Northwood Derby, 5a St. James Street, Derby DE1 1QT.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.