Trusted Agent profile · Derby · Nottingham
Verified
★★★★★
1,622 reviews across 3 platforms
42 Queen's Rd, Derby, Nottingham, NG2 3DT
Part of John Shepherd, see every office.
John Shepherd's office in Derby, Nottingham, at 42 Queen's Rd, is rated 4.4 out of 5 across 1,622 reviews on three platforms, including 234 Google reviews rated 4.1.
234
Reviews on Google
This office
1,366
Reviews on Trustpilot
Business-wide
22
Reviews on allAgents
Business-wide
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Purchase, sell, or rent property in Derby with John Shepherd. With our deep-rooted knowledge of the area, spanning over 30 years, we are the Midlands' unrivalled experts in assisting landlords and sellers. Our personalised advice is tailored to your unique property needs, ensuring a seamless experience throughout. Our dedicated team is here to seamlessly connect your property with the most qualified buyers and tenants. With our extensive knowledge of the local area, we take pride in showcasing your home or investment property to maximise its appeal.
Every review we hold for the Derby office, from every platform, shown as written. First names only.
5/5
Trustpilot100% CUSTOMER SERVICE
From start to finish this 'Team' at John Shepherd have been amazing!!RianneRevneetMarilenaAn absolute credit to the company!!!! :)
Thank you for such kind words, it is greatly appreciated
5/5
TrustpilotLibbi Bows from John Shepherd Solihul…
Libbi Bows from John Shepherd Solihul had been very helping and accomodating to us for each and everything from finding our home and to settle in. Excellent services !!! Highly Recommended !!!
Thank you for your feedback.
5/5
TrustpilotMegan was absolutely amazing
Megan was absolutely amazingShe helped me through the process from the viewing up to the tenancy agreement and contact with the landlordCould not have asked for a better experience
5/5
TrustpilotI was nothing but impressed by John…
I was nothing but impressed by John Shepherd, especially by Sam Meeten who handled our commercial property sale. The level of communication and the willingness to go that extra mile to make things happen shown by Sam left us in no doubt that choosing John Shepherds to sell our building was 100% the right thing to do. Would recommend to anyone!!!
Thank you so much for your kind words, it is great to hear you had a good experience with John Shepherd.Here to help in the future.
1/5
GoogleJohn Shepherd are the worst letting agents I have dealt with. Staff are poorly trained and don’t understand tenancy deposit laws and rules. Failed to return undisputed deposit funds back for 6 months. Please avoid them at all costs.
5/5
TrustpilotHighly Professional and Friendly
I had a good viewing experience with Quentin and very prompt as well with time. He was able to answer the questions I had in mind as well
Thank you for your review.
5/5
TrustpilotVery helpful, quick and easy help from Arabel
Vert helpful, quick and east help from Arabel.
5/5
TrustpilotQuentin John Shepherd
I'm renting from John Shepherd, my agent was Quentin. He made the process straightforward and easy, even managed to help me negotiate the rent which has been a massive help.
Thank you for your feedback.
5/5
TrustpilotGreat service and super reliable
Friendly and helpful. Lily Johnson was on the case in helping me with my property so thank you so much! Highly recommend
1/5
TrustpilotDisgusting appalling service
Disgusting service. They have held on to my deposit it has been over a month since my tenancy finished. I have tried to contact them many times and just get left in the dark. Get told different things by different people. No one actually knows what they’re doing here. Appealing agents, rude and just take your money
5/5
TrustpilotOffice staff to be commended
Although it took a long time for the transaction to go through (and this was in no way John Shepherd's fault) all dealings with their office went very smoothly with minimum effort on my part. Office staff extremely helpful and knowledgeable. Of course, as the buyer I was not the paymaster so doubly good that any enquiry from me was met with a sense of urgency and answered in a timely way.
5/5
GoogleAmazing services from Raheem. Been so helpful and accommodating :)
Hi Mary Mcquade, thank you for taking the time to leave a review for us at John Shepherd Estate & Letting Agents - Nottingham City. We're happy we could meet your expectations!
5/5
TrustpilotThey are good estate agents indeed
They are good estate agents indeed. Very professional. Are not greedy (for instance, I've contacted one agent that wasn't keen on returning my deposit, whereas John Shepperd couldn't care less about it and would return it to you on the spot - that makes a huge difference. On top of other services where they put the tenant on the priority, I really like when my tenancy is managed by JS.
1/5
GoogleAwful check in process. Given the wrong fob and kept waiting outside town centre building. Having to pay man with van waiting time and also ongoing road parking charges. Yet no one responding when you call (been trying since 1 hour and it’s 3pm on weekday..)
5/5
TrustpilotI have been working along side John…
I have been working along side John Shepherd for a few months now after an introduction from Caitlin Macdonald, I can say I enjoy working along side all the property managers, they are efficient with their job to ensure the landlords and tenants get a great service.
1/5
GooglePosting here because there isnt a google location for John Shepherd in Derby The services offered by them generally may be good but beware of one of their …
5/5
TrustpilotReliable Estate Agents
Very reliable, clear communication, excellent experience for me so far. Lily has been great - super responsive and keeps me informed.
5/5
TrustpilotFantastic People to work with
Fantastic People to work with, very professional and always ready to assist with any questions. I will be using them again n the future. Would like to thank Natasha Jack and Liam for all their hard work
5/5
TrustpilotAppreciation
Would like to thank Destinee and everyone else who I spoke to for making my move into a new home a reality. Everyone was so polite and communication was spot on at all times so thankyou again to everyone at John Shepherd
5/5
TrustpilotVery good so far!
My experience with John Shepherd has been fantastic so far. I had a viewing with Brendan Pearce, who was helpful and honest. He even offered to negotiate the price down, which he did. They have since been quick to reply to any questions I have had and the process of renting a property has been very smooth so far.
Thank you for your kind words, it was a pleasure to able to assist you. We hope to hear from you in the future.
5/5
TrustpilotGood company with great staff
Good company with great staff. Quentin was a wonderful guy.
5/5
TrustpilotVery helpful and knowledgeable of the…
Quentin Lee assisted me and I was very happy with the service. He is very helpful and knowledgeable of the property. Willing to assist and can assist with urgency.
Thank you for your feedback.
5/5
TrustpilotExcellent!
We had an excellent experience with John Shepherd selling our parents house.Sophie was first class from start to finish offering sound advice with very good, efficient communication through the entire process. Many Thanks to Sophie, Shannon and the team.
5/5
TrustpilotThese guys are just great
These guys are just great, really helpful and nice.Again Emily was really professional and very polite, a gem to deal with!
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