Trusted Agent profile · Derby · Nottingham
Verified
★★★★★
1,618 reviews across 3 platforms
42 Queen's Rd, Derby, Nottingham, NG2 3DT
Part of John Shepherd, see every office.
John Shepherd's office in Derby, Nottingham, at 42 Queen's Rd, is rated 4.4 out of 5 across 1,618 reviews on three platforms, including 233 Google reviews rated 4.1.
233
Reviews on Google
This office
1,363
Reviews on Trustpilot
Business-wide
22
Reviews on allAgents
Business-wide
Purchase, sell, or rent property in Derby with John Shepherd. With our deep-rooted knowledge of the area, spanning over 30 years, we are the Midlands' unrivalled experts in assisting landlords and sellers. Our personalised advice is tailored to your unique property needs, ensuring a seamless experience throughout. Our dedicated team is here to seamlessly connect your property with the most qualified buyers and tenants. With our extensive knowledge of the local area, we take pride in showcasing your home or investment property to maximise its appeal.
Every review we hold for the Derby office, from every platform, shown as written. First names only.
5/5
GoogleWe had a great experience with John Shepherd (and especially our lovely agent Lauren) during/leading up to our recent move. From the very first viewing, Lauren has gone above and beyond to answer all of our questions and helped us manage …
4/5
TrustpilotAlan was very patient and helpful…
Alan was very patient and helpful throughout the process of getting a new tenant. Always happy to answer any concerns I had. Keeping me regularly updatedThank you so much.Eileen Naughton
5/5
TrustpilotFirst Home
Shannon and Sophie were really helpful throughout the whole process of our first purchase! They were always really quick to respond to emails and went the extra mile to help chase any queries and get to completion as quickly as possible. We will definitely be using them again!
5/5
TrustpilotJack was very helpful for our house…
Jack was very helpful for our house purchase. Was knowledgeable and answered all questions. Highly recommend.
Thank you for your kind words, it was a pleasure to able to assist you. We hope to hear from you in the future.
5/5
TrustpilotGreat Experience!
Recently completed a purchase through John Shepherd - really friendly and supportive staff, brilliant communication throughout and a great experience overall!
Thank you for your review, it is greatly appreciated
5/5
TrustpilotProfessional and friendly
Professional and friendly. Gurdev guided us through the sale of our property with the support of Harry. Can highly recommend them both. Would not hesitate to use them again. Take the hassle out of selling and let them do it all fir you. Thank you Gurdev.
5/5
TrustpilotBrendan was super efficient in getting…
Brendan was super efficient in getting us moved into our new apartment. Appreciate the help.
Thank you for your kind words, it was a pleasure to able to assist you. We hope to hear from you in the future.
5/5
TrustpilotGreat service and attendace on the…
Great service and attendace on the emergencies I had during my stay .
4/5
TrustpilotJohn Sheperd Estate Agents (Agent: Megan Johnson)
I recently worked with this letting agency to find a new rental property, and overall, I had a positive experience. The staff was responsive and friendly, helping me navigate through the rental process smoothly. They provided a good selection of properties that matched my preferences and budget. While there were a couple of minor communication delays, they were resolved promptly, and I appreciated their (Megan specially) effort to address any concerns I had.
5/5
TrustpilotKind helpful efficient.
Kind helpful efficient.Excellent communication all the way through finding and securing my new home. Extra thanks to Lilly Johnson who answered my many emails swiftly and kindly.
1/5
TrustpilotThis company is a scam
This company is a scam. They fail to respond to basic requests, they make threats on which they deliver, and offer atrocious basic services. Frankly I'm suprised they're still in business and can only imagine that the positive reviews are posted by their staff members.
5/5
GoogleSpecial appreciation to Ms.Sophia of the great support she had provided which helped to get an outstanding service.. well done
5/5
TrustpilotWe have had a great experience with…
We have had a great experience with John Shepherd, Rickie is very helpful and provide excellent support to us. We really appreciate it & the communication was spot on from the start! Thanks again to Rickie & the teamDaniel Lee & Ada Leung
5/5
TrustpilotFantastic service from Lauren
Fantastic service from Lauren! Lauren could not have been more helpful - particularly as I didn’t fully know what I wanted and was struggling to make a decision. Lauren was able to help me visualise rooms and really made me feel confident in my choices.
5/5
Googlevery nice and friendly, good service
Hello Nks, we appreciate you taking the time to leave us this feedback.
5/5
TrustpilotMs. Leah Martindale is very professional
We would like to express our deepest gratitude to our property management manager, Ms. Leah Martindale, for her professionalism and dedication, during a challenging situation we encountered as a landlord.
5/5
TrustpilotGood experience…
Even with various obstacles along the way. All at John Sheperd were very helpful to ensure our house move went through. Would recommend.
5/5
TrustpilotWe deal with Melissa Cannon and the…
We deal with Melissa Cannon and the team as a contractor as we love working with them, they are always super friendly and efficient and great to deal with generally!!
5/5
TrustpilotCan’t recommend John Shepherd enough
Can’t recommend John Shepherd enough. Shannon in particular goes above and beyond the call of duty and is always quick to respond and get things done. A great friendly and efficient team. We used them to sell two properties and purchase another last year. In the process of selling another property this year and didn’t hesitate to go back to John Shepherd.
Thank you so much for your kind words, it is great to hear you had a good experience with John Shepherd.Here to help in the future.
1/5
TrustpilotAvoid
AvoidThey talk Down to you a lot and when you query something they make you feel small.Only move at their place and with buying/renting a property it can be an exciting time for people and they do aid this at all
Thank you for taking the time to leave us a review, we’re sorry to hear your experience has not been as we’d hope at this point. We are very keen to speak directly to understand more specifically what the issues you have experienced are and how we can rectify them. Please email our Lettings Director at jack.spellman@johnshepherd.com and he will be happy to discuss more. Many thanks
5/5
Trustpilot100% CUSTOMER SERVICE
From start to finish this 'Team' at John Shepherd have been amazing!!RianneRevneetMarilenaAn absolute credit to the company!!!! :)
Thank you for such kind words, it is greatly appreciated
5/5
TrustpilotLibbi Bows from John Shepherd Solihul…
Libbi Bows from John Shepherd Solihul had been very helping and accomodating to us for each and everything from finding our home and to settle in. Excellent services !!! Highly Recommended !!!
Thank you for your feedback.
1/5
GoogleJohn Shepherd are the worst letting agents I have dealt with. Staff are poorly trained and don’t understand tenancy deposit laws and rules. Failed to return undisputed deposit funds back for 6 months. Please avoid them at all costs.
5/5
TrustpilotMegan was absolutely amazing
Megan was absolutely amazingShe helped me through the process from the viewing up to the tenancy agreement and contact with the landlordCould not have asked for a better experience
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