5/5
GoogleVery good and responsive
Agent replied · 23 August 2025
Thank you for your kind review
Trusted Agent profile · Derby · Nottingham
Verified
John Shepherd Derby reviews
★★★★★
1,618 reviews across 3 platforms
42 Queen's Rd, Derby, Nottingham, NG2 3DT
Part of John Shepherd, see every office.
John Shepherd's office in Derby, Nottingham, at 42 Queen's Rd, is rated 4.4 out of 5 across 1,618 reviews on three platforms, including 233 Google reviews rated 4.1.
233
Reviews on Google
This office
1,363
Reviews on Trustpilot
Business-wide
22
Reviews on allAgents
Business-wide
About John Shepherd Derby
Purchase, sell, or rent property in Derby with John Shepherd. With our deep-rooted knowledge of the area, spanning over 30 years, we are the Midlands' unrivalled experts in assisting landlords and sellers. Our personalised advice is tailored to your unique property needs, ensuring a seamless experience throughout. Our dedicated team is here to seamlessly connect your property with the most qualified buyers and tenants. With our extensive knowledge of the local area, we take pride in showcasing your home or investment property to maximise its appeal.
Reviews
Every review we hold for the Derby office, from every platform, shown as written. First names only.
Google5/5
TrustpilotMaisy’s been excellent couldn’t think…
Maisy’s been excellent couldn’t think of any one better as my property manager. Excellent support throughout the process.
5/5
TrustpilotAMAZING SERVICE!
I am a student who is trying to move into an apartment with my friend, and if I could recommend John Shepherd to every single person I know I would! This is solely because of Megan Johnson, an absolute ANGEL who has been so so helpful trying to find me a place to live! I really appreciate her work especially because many landlords are not as welcoming to students, but Megan deserves all the praise she can get! Will definitely be using John Shepherd whenever I can thanks to her!
5/5
TrustpilotFantastic organisation from John Shepherd …
Megan Johnson and Drew Swadkins were excellent organising this tenancy.Excellent, professional demeanour and very welcoming and a pleasure to speak with.I would definitely recommend John Shepherd (Colmore Row) to anyone.Impeccable service!Thank you very much!
5/5
TrustpilotA long term tenant
I found them professional and helpful agency.
Agent replied · 17 July 2025
We're glad you had such a wonderful experience with us and thank you for your feedback! We will ensure Lauren is updated.
5/5
TrustpilotFirst time using John Shepherd and will…
First time using John Shepherd and will definitely be using them again. Lily was great to work with. She found us tenants for the flat and was a pleasure to deal with
5/5
TrustpilotInspection report
Maisy did a great job carrying out the inspection report for my property - excellent service, many thanks.
5/5
TrustpilotNatasha Watkins @ John Shepherd…
Natasha Watkins @ John Shepherd @ solihull branch has been absolutely outstanding. Natasha has gone above and beyond and has been excellent in her approach, professional, friendly and all round excellent attitude. Highly recommend Natasha.
5/5
TrustpilotI am a recent convert and I could not…
I am a recent convert and I could not be happier with the service so far. Lily has been my point of contact most of the time and her attention to detail and swift response times have been fantastic.
5/5
TrustpilotMaisy Smith always sorts out everything…
Maisy Smith always sorts out everything for me. I am very happy with the way she does things!
5/5
TrustpilotThank you Lily and Megan
Both Lily and Megan were extremely helpful with all of our enquiries, we had quick responses and always felt like things were going smoothly and were well organised. Can’t thank either of them enough, we love the flat and know that our renting experience with John Shepherd is in good hands.
5/5
TrustpilotReally quick and easy service from the…
Really quick and easy service from the group. Megan was so helpful with everything through the moving in process. Highly recommend her!!!!:-)
Agent replied · 8 May 2024
Thank you for your kind words, it was a pleasure to able to assist you. We hope to hear from you in the future.
5/5
TrustpilotEverything is perfect
Everything is perfect. I feel happy where I am
5/5
TrustpilotHad a great experience speaking with…
Had a great experience speaking with millie kirby, she was lovely and polite very helpful. Thank you
5/5
TrustpilotCaitlin MacDonald has been exceptional…
Caitlin MacDonald has been exceptional with her customer service... very helpful and answers emails super fast. Thank you Caitlin
5/5
TrustpilotExcellent service
Excellent service, fast, efficient and kept us up-to-date. Huge thanks to Samantha!
5/5
TrustpilotI’ve been in my new home for a Month…
I’ve been in my new home for a Month now snd i cannot recommend this Company enough , especially Brendon Pearce who dealt with the whole process and kept me informed throughout the whole thing, all of the staff members here have done and nothing has been too much trouble.Highly recommend.
5/5
TrustpilotBrilliant communication from start to…
Brilliant communication from start to finish. 5 days to turn around my application. Jayne especially has replied to my many emails/requests swiftly. Whole process has been stress free (as stress free as moving can be). Highly recommend!
Agent replied · 8 May 2024
Thank you for your feedback, we will ensure this is relayed to Jayne.
5/5
TrustpilotWe were very happy with the service we…
We were very happy with the service we received from Gurdev and Harry. They both worked as a team to sell our property, it took longer then anticipated, but through no fault off John Sheperd. We were very pleased with Gurdev who worked hard to get the sale completed. Thankyou again to both Gurdev and Harry wish you both well in the future Kind regards Tariq and Shameem shareef
Agent replied · 8 May 2024
Thank you for your kind words, it was a pleasure to able to assist you. We hope to hear from you in the future.
4/5
TrustpilotThe service was pretty good
The service was pretty good, email responses were very quick which is really good. I did however have to ask for updates along the way when things fell quiet for a period of time. It would be useful to receive at least 1 update every 2 weeks to keep people up to date. Everything else went well. Thank you !
1/5
Trustpilot🚨Unprofessional & unethical Estate…
🚨Unprofessional & unethical Estate Agent
4/5
TrustpilotJohn Shepherd has fixed the door issue…
John Shepherd has fixed the door issue quickly.
Agent replied · 7 July 2025
Hi John Paul, we are very happy to have provided you with such a positive experience! Thank you very much,
1/5
Trustpilot!!LOWEST OF THE LOW!!
This business should receive a very serious fine with a ban from trading and I do feel sorry for those who posted negative reviews here as I have No doubt that every single one of them are truthful to the facts about this most ghastly company…
5/5
TrustpilotExceptional Dedication: Commending Lauren Foster's Professionalism and Support
I would like to extend my heartfelt gratitude to "Lauren Foster" for her exceptional dedication and professionalism. Lauren's hard work and meticulous attention ensured that I received prompt and thorough assistance. Her courteous and respectful demeanor throughout the process exemplifies her commitment to providing exemplary customer service. Lauren's efforts have truly made a positive impact, and I am thankful for her outstanding support.
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