Every review we hold for the Derby office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleSold my house Haart, and it was a fairly straight forward process, they are good at what they due, so I suppose the high fee to other agents is understood. However, I do think they are very over priced for an agents.
Lucy Adams was my direct contact throughout the process and she was absolutely incredible. Always made time for my calls and emails. She was quick to reply to voicemails or questions, and really went above and beyond my expectations. If you are going to use Haart, I would suggest you ask for her as your case manager.
Scott · 17 June 2023
Agent replied · 16 June 2024
Dear Scott, thank you for the review and the kind words about Lucy.
★★★★★ 5/5
GoogleBought our first home a couple of weeks ago.
The process was tough as we had to wait almost a year and a half to complete.
First we were in a chain and after one year the seller decided not to sell anymore. We were frustrated having waited so long and spent considerable money.
Haart then helped us find another house which we completed on.
Everyone at Haart was very friendly, helpful and more importantly extremely professional and knowledgeable!
Lucy Adams was our move manager, and she held our hand through the process since day 1.
It was a blessing to have her with us!!
She was always on top of our case and always happy to talk. She gave us regular updates and she really helped us to chase up our conveyancers who were a pain to get hold of.
We can't thank Lucy enough for everything she did!!
Bruno · 17 June 2023
Agent replied · 16 June 2024
Dear Bruno, thank you so much for the 5 star review and in particular the kind words about Lucy.
★★★★★ 5/5
GoogleA massive thank you to Gerilee at Haart estate agent. She came through for me today, with helping me to reserve my new home with the builder, given the pressure I was under.
She communicated well and gave her opinion on how to progress in choosing the right person for my property.
I am very greatful for her help and support and I can truly say I now have a new home to look forward to.
Thank you so much Gerilee @ haart estate agent. Your help was very much appreciated
Veniece · 17 June 2023
Agent replied · 16 June 2024
Dear Veniece, thank you very much for the 5 star review.
★★★★★ 5/5
GoogleWe recently had an offer through the door from Haart for a no obligation quotation to value our home. After a couple years of fully refurbishing the house from top to bottom we felt this was a good opportunity to understand where we stood and what our future options could be. We were very impressed with the professional and friendly service we've received so far, particularly from Emma who came out to view the house.
Emma was really informative and generous with her time. We've had some great advice and are really grateful for her thorough analysis of the market around us and what our options could be in the near future, which is what we were after.
Andrew · 17 June 2023
Agent replied · 16 June 2024
Dear Andrew, thank you for the lovely 5 star review and kind words about Emma Clarke.
★★★★★ 5/5
GoogleJoshua is really helpful and top agent
E · 2 April 2026
Agent replied · 16 April 2026
Dear E G,
Thank you for your 5 star review for our Senior Lettings Negotiator Joshua. We wish you all the best!
★★★★★ 5/5
GoogleThe service I received from Josh was outstanding. He's patient, attentive, demonstrated great understanding of my needs. Made me feel very comfortable and he's professionally friendly.
Ehibe · 16 October 2025
Agent replied · 16 April 2026
Hi Ogechi, thank you for your 5 star review, we are delighted to hear that you received excellent service from Josh in the lettings team. We wish you all the best, from all the team at haart
★★★★★ 5/5
GoogleKira has been amazing, she’s made this process so easy and fun.
Rachel · 16 February 2026
Agent replied · 16 April 2026
Thank you for your 5 star review !
★★★★★ 5/5
GoogleCannot complain at all about the service received from the team at Haart Derby. Tom was very friendly and knowledgeable when valuing our property and then Katie and Gerilee were superstars for setting up viewings and communicating with me almost every day with progress updates until we received an offer that we were happy to accept. Excellent team - would recommend to anybody.
Steve · 9 June 2024
Agent replied · 16 June 2024
Thank you for your 5 star review!
★★★★★ 5/5
GoogleSasha Hall has been incredibly helpful and supportive in assisting me with a difficult situation with an investment property I co-own in Borrowash. His knowledge of the local market and his appraisal of my property have been invaluable in helping me to consider my options. I wouldn't hesitate in recommending him to anyone looking to sell in the area.
Michelle · 17 August 2024
Agent replied · 24 August 2024
Hi Michelle, thank you for your kind words about Sasha from our Sales Team
★★★★★ 5/5
GoogleWe are very happy with the service we received from Haart. Special from Gerilee she was professional, helpful, and supportive throughout the whole process. Thanks to their dedication, we were able to make first step to buy our new home. We highly recommend their services to anyone looking to buy a property.
Mateusz · 13 April 2026
Agent replied · 16 April 2026
Thank you for your 5 star review!
★★★★★ 5/5
GoogleWe had an amazing experience with Haart as we purchased our very first property. The team were all lovely, understanding and helped meet our needs at the time. Gerilee Robinson has been an exceptional member of the team and helped us through the process from start to finish. The Haart team have maintained professionalism and also customer satisfaction to a very high level.
Jithin · 17 May 2024
Agent replied · 16 June 2024
Thank you for your 5 star review!
★★★★★ 5/5
GoogleThanks Joshua for the viewing today.
Eke · 16 March 2026
Agent replied · 16 April 2026
Dear Eke Chukwumela
Thank you for your 5 star review for our Senior Lettings Negotiator - Joshua Cresswell!
★★★★★ 5/5
GoogleWe bought 5years ago and just sold same property through Haart.The service from Haart Estate Agents Derby was fantastic. They were very professional and helpful. The level of service is to a very high standard. Trennaie Thompson was very helpful,she communicated with us really well,I would highly recommend for all buyers and sellers.
Gedas · 9 October 2024
Agent replied · 23 October 2024
Hi Gedas, thank you so much for your kind words about Trennaie.
★★★★★ 5/5
GoogleEllie Morton was super friendly and helpful when showing me around the house. Made the viewing really easy and relaxed - thanks!
Aminah246 · 16 October 2025
Agent replied · 16 April 2026
Dear Aminah, thank you so much for your 5* review and kind works about Ellie!
★★★★★ 5/5
GoogleMy flat in Breadsall recently became availiable to rent and Emma and her team were excellent from the word go ! Infact they found someone suitable within the first week and the transistion to moving him in was faultless. They provide a very professional service and I would recommend any potential landlord who needs to find a tenant and supervise the tenancy does use Haarts in the future.
Andrew · 19 December 2023
Agent replied · 16 June 2024
Dear Andrew
Thank you so much for your 5 star review
★★★★★ 5/5
GoogleMr. Rami Hariri was extremely helpful to arrange the Nottingham Council Selective Licencing payment for the flat Haart is managing for me.
Nottingham Council payment system did not work properly and Mr Hariri found a way of sort out this problem. A true commited and professional manager.
Alberto · 15 December 2024
Agent replied · 12 January 2025
Hi Alberto, Thank you for your kind review! We are glad to hear that all your queries were resolved, and that you received a great service from Rami in the Property Management team. We wish you all the best, from all the team at haart
★★★★★ 5/5
GoogleWe just bought our house with Haart Estate Agents and can't wait to make it a home! The teams in Derby and Burton-on-Trent worked alongside and they all have been brilliant! Special thanks to Nikola and Trennaie! Thank you for making Christmas very special to us!
Mon · 22 December 2024
Agent replied · 12 January 2025
Thank you for your five star review, Mon.
★★★★★ 5/5
GoogleI had an excellent experience with Gerilee selling my house. She was extremely helpful, proactive, and always quick to respond. Her advice and guidance didn’t stop at the sale, she also supported me with buying my new home, which made the whole process much less stressful. I wouldn’t hesitate to recommend her.
Kay · 16 February 2026
Agent replied · 16 April 2026
Thank you for your 5* review and kind words about Gerilee. We wish you all the best with your move!
★★★★★ 5/5
GoogleFantastic service. Haart did a great job of marketing our house, providing great photos. Big shout out to Katie for getting four viewings very quickly which resulted in a sale. We were very impressed with the professionalism we received from Katie who always kept us up to date, so, can't thank Haart and Katie enough for selling our house, very quickly ......
Lee · 17 February 2024
Agent replied · 16 June 2024
Dear Lee, thank you for the 5 star review.
★★★★★ 5/5
GoogleJosh was great, showed us round and answered all our questions. Was very friendly :)
Esme · 16 November 2025
Agent replied · 16 April 2026
Hi Esme, thank you for your 5 star review, we are delighted to hear that you received excellent service from Josh in the lettings team. We wish you all the best, from all the team at haart
★★★★★ 5/5
GoogleNika was so kind and Easy to talk to, thank you for helping me get the right flat
Bella · 16 October 2025
Agent replied · 16 April 2026
Dear Bella Banchee, Thank you for your 5 star review for our Lettings Negotiator Nika.
★★★★★ 5/5
GoogleJosh was really nice, he communicated so well with us and also shared his Nigeria experience with us.
Chinaza · 16 October 2025
Agent replied · 16 April 2026
Hi Faith, thank you for your 5 star review, we are delighted to hear that you received excellent service from Josh in the lettings team. We wish you all the best, from all the team at haart
★★★★★ 5/5
GoogleJust wanted to thank Trennaie for her help and support during the selling of my parent’s property. She had a positive/can do attitude, she was easy to speak to, answered any queries we had and above all got us through the selling/buying experience😅. Thank you …
Emma · 8 November 2024
Agent replied · 16 June 2024
Thank you so much for the kind words and 5* Review
★★★★★ 5/5
GoogleI was very happy with the service from Haart estate agents. They sold my house within 3 weeks. Trennaie Thompson was especially helpful. She kept me at ease, was very positive throughout, and always had solutions to any problems, and kept me updated at all times. I am so happy with her and the team. Thank you. :)
Jacqui · 17 April 2024
Agent replied · 16 June 2024
Dear Jacqui, thank you for the 5 star review.
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