Trusted Agent profile · Derby

haart Derby reviews

★★★★★ Excellent

713 reviews across 1 platform

24-25 Cornmarket, Derby, DE1 2DP

haart's office in Derby, at 24-25 Cornmarket, is rated 4.8 out of 5 across 713 reviews on 1 platform, including 713 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

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4.8 / 5

713

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Derby office, from every platform, shown as written. First names only.

5/5

Google

I used Haart to manage my property when another agent let me down and I can say they have been brilliant. I was living miles away from the property they were managing and still received great customer service even during the pandemic. I did not need to worry as Rami and Emma were always on top of everything. I have now moved back into my property but will definitely use Haart if I need to rent out again.

Temitope · 17 June 2022

Agent replied · 16 June 2024

Dear Temitope Thank you so much for your kind words, if you every need any assistance in the future please do not hesitate to reach out.

5/5

Google

I would like to say a big thanks to Lucy, Sasha, Thomas, Emily and the rest of the team that have managed to achieve a sale so quickly on my investment property and at a price higher than we were expecting. They also managed to liaise very well with my existing tenant and arrange viewings at times that were mutually convenient for all parties. We finally completed on the sale successfully a few weeks ago. Great work team!PositiveProfessionalism

P · 17 June 2022

Agent replied · 16 June 2024

Thank you for your excellent review and the 5 star rating. Very much appreciated.

5/5

Google

I am really happy about my process with Haart Estate and Lettings Agent. Special thanks goes to Ellie @ haart. She done amazing job. From the begging to end she was nicely coordinate everything. We are really appreciate Ellie 's quick response and great support throughout this journey.

Amila · 16 February 2026

Agent replied · 16 April 2026

Dear Amila, thank you for your 5 star review for our Residential Sales Consultant Ellie! We're so glad you were happy with our service and wish you all the best for the future.

5/5

Google

Great experience purchasing a property with Haart Derby. Dealt with Katie Reynolds and Trennaie Thompson really professional communication and responsive. Trennaie was very positive throughout. She kept me updated at all times. So happy with her and the team. Keep up the good work :)

Edmond · 23 September 2024

Agent replied · 16 June 2024

Dear Edmond, thank you for the 5 star review.

5/5

Google

Gerilee was extremely helpful with getting my property investments started within the UK and responds promptly to questions I have and went above and beyond from what I was expecting. As she also sent me links to better under council tax.

Vito · 17 November 2024

Agent replied · 8 December 2024

Thank you for your 5* review!

5/5

Google

Haart were fantastic from beginning to end! They were very informative, great communication skills and very helpful! Tom was amazing when he came to value our home and the photos/videos he took. Even when things became very stressful, Katie and Trennaie were so helpful and I cannot thank them enough! Highly recommend!

Becky · 17 May 2024

Agent replied · 16 June 2024

Dear Becky, Thank you for the 5 star review and name mention of Tom, Katie and Trennaie

5/5

Google

Very professional and friendly service, Katie Reynolds and Trennaie were really helpful throughout the whole process. They kept me informed of what was happening and this ended in me getting the keys to my first house in less than three months from the offer being accepted. Thanks so much for your help!

Alisha · 17 May 2024

Agent replied · 16 June 2024

Dear Alisha, Thank you for the 5 star review and name mention of Katie and Trennaie.

5/5

Google

Miss Gerilee at Haarts has been excellent to work with. The process has been straightforward, and she has been in touch at every stage. As a first-time buyer, I appreciate her polite and professional approach. Hopefully, I’ll have the opportunity to work with her again in the future!

Petаr · 25 July 2024

Agent replied · 24 August 2024

Thank you for your 5 star review!

5/5

Google

Sasha listened carefully to the particular priorities I had for a potential move and in both valuing my property and showing me others it felt very much a personal approach where he recognised my needs and concerns. His clarity and listening helped me to make the important decisions for my future life in Derby.

Sheana · 16 December 2025

Agent replied · 16 April 2026

Dear Sheana, thank you for your five star review.

5/5

Google

Emily has been absolutely fantastic in helping with the purchase of our new home! Nothing has been to much trouble, telephone calls have been answered, emails have been responded to and she’s made us feel very at ease and happy with the whole process. We couldn’t t have asked for a more kind and professional person to help us out and keep us updated. Thank you for all your hard work Emily, and making buying a home that little bit easier. It’s been so good to work with you :) Review update. I would also like to personally mention Lucy Adams who has been absolutely fantastic in helping us with all our enquiries. Nothing was to much for Lucy and she responded professionally and promptly to my many many emails and phone calls. She kept us fully updated and helped to make our purchase go through as smooth as possible. We really both appreciated all the hard work these two girls put into thief work and showed toward us. Thank you again,PositiveResponsiveness, Professionalism

J · 9 December 2021

Agent replied · 8 December 2024

Dear Jodie, thank you very much for the 5 star rating and the great review. Great to hear such kind words about Emily.

5/5

Google

I’ve just got a rental property through haart and i have to say it was really easy and our agent Avinash (Avi) helped us a lot through out the whole process. Whenever i had a question i called him straight away and he helped me every step of the way. I would totally recommend them to everyone. Thank you Avi Thank you Haart Kind Regards Singh

Gurpreet · 17 June 2023

Agent replied · 16 June 2024

Dear Mr Singh. thank you for the 5 star review.

5/5

Google

I enquired about a property and Katie was great at helping. It was a new build that had been reserved, however she kept me updated on any changes and supported me with all my questions. Although I didn’t proceed in the end, the communication was great and any concerns or queries were addressed quickly.

Sophie · 18 March 2024

Agent replied · 16 June 2024

Dear Sophie, thank you for the 5 star review.

5/5

Google

We’ve recently sold our house through Haart and received great service from all in the branch. A particular thanks to Gerilee for being so supportive and making sure she kept us up to date, a really friendly and personable individual to work with! We look forward to working with you as our sale progresses.

Emily · 18 March 2024

Agent replied · 16 June 2024

Dear Emily, thank you for the 5 star review.

5/5

Google

Katie was amazing and really easy to deal with. You can tell that Katie is really hard working and puts your best interests first. She helped us to negotiate the best deal we had on our property with the prospective buyer. Thank you so much for everything.

Ellie · 25 July 2024

Agent replied · 24 August 2024

Dear Ellie, Thank you so much for the 5* Review

5/5

Google

Huge thank you to Emma and Kelci. They have helped me and my partner get our first house together; they couldn’t have been any better. They made adjustments to suit us and make things work. Highly recommend them. Excellent from start to finish!

Tom · 23 September 2024

Agent replied · 23 October 2024

Dear Tom Garratt thank you so much for the review for our lettings team, we look forward to handing over the keys to your lovely new property!

5/5

Google

Josh was absolutely brilliant. Very helpful and knowledgeable.

Corey · 16 November 2025

Agent replied · 16 April 2026

Hi Corey, thank you for your 5 star review, we are delighted to hear that you received excellent service from Josh in the lettings team. We wish you all the best, from all the team at haart

5/5

Google

Joshua was great. Enjoyed the viewings! Explained the whole process well.

Nanyoni · 16 October 2025

Agent replied · 16 April 2026

Dear Nanyoni Katola, Thank you for your 5 star review for Lettings Negotiator Joshua.

5/5

Google

I want to say a massive thank you to Claire she has been ever so polite and understanding when we have had any issues. And always got back to me when I have left her a message.

Kieran · 15 December 2024

Agent replied · 12 January 2025

Hi Kieran, Thank you for your kind review! We are glad to hear that you received a great service from Claire in the Property Management team. We wish you all the best, from all the team at haart

5/5

Google

Gerilee has been incredibly accommodating! Her communication skills are excellent, and she has been exceptionally patient with us throughout the process. Buying a house as a first-time buyer can be difficult and daunting but having dealt with Gerilee, I couldn't have asked for a better experience.

Sand · 27 July 2024

Agent replied · 24 August 2024

Thank you for you 5 star review!

5/5

Google

We're currently working with Katie-Joanne at Haart in Derby and we couldn’t be happier. She's always there to quickly answer any questions we have, no matter how many we throw at her. She really listened to what we were looking for and used her knowledge of Haart’s excellent property listings to find the perfect places for us to view. Thanks Katie!

YASA · 20 September 2023

Agent replied · 16 June 2024

Thank you very much for the 5 star review and kind words about Katie-Joanne.

5/5

Google

I dealt with Gerilee Robinson and she was a pleasure from start to finish - professional, efficient and transparent. As a first-time buyer it was great to work with someone who was not only patient, but who also offered guidance when needed. Thank you again Gerilee!

Joice · 25 July 2024

Agent replied · 24 August 2024

Thank you for the 5* Review!

5/5

Google

I put my house on the market with another agent back in March 2019 (just before lockdown). With no success and ‘out of the blue’, Francesca came to my house one day and assured me that she would help me to sell it in no time. Francesca was professional and straightaway worked on getting me that sale, creating a very high quality video and set of professional images. The viewings soon started coming, and Tom was extremely polite, friendly, helpful and professional in arranging my viewings and negotiating the price I wanted. Tom was patient and quick to respond to my queries and messages. Emily also provided a great, friendly service. The whole team was great, thank you guys for helping me sell my house! :DPositiveResponsiveness, Quality, Professionalism

Avtar · 25 August 2021

Agent replied · 16 June 2024

Dear Mr Mann, thank you so much for the thorough and kind review. We are glad to have proved our worth to you and showed you the value in using haart.

5/5

Google

We chose Haart Estate agents because they were recommended to us.They did not let us down.From the start Tom, Ellie and Geri-Lee have helped and guided us through a testing time.They were always courteous, friendly and professional during the process of our house sale.Thank you.

Semper · 16 February 2026

Agent replied · 16 April 2026

Thank you for your 5 star review! We're so pleased you have been happy with our service and we wish you all the best for the future! Sales team @ Haart Derby

5/5

Google

We recently completed on our house sale which Haart sold for us. From start to finish we definitely got what we paid for. Francesca's enthusiasm sold it to us and we were not disappointed, Aaron did some great groundwork in securing several viewings and an offer was made above asking price 4 days after going on the market. I genuinely believe had it not been for Haarts work we wouldn't have achieved this. Following this the phone was always answered, with swift replies if messages were left and regular email updates from Joseph and Emily made the process easy, with them assisting in going over and above to iron out any bumps in the road caused by other parties. I would recommend them to anyone who is looking to sell. They may not be the cheapest but you definitely get value for money. I also know I am high maintenance in these kinds of scenarios but Haart supported us throughout the process always with a smile. We used JS Law who we were referred to through them and all I can say about them is I never knew conveyancers could make life so easy.

Emily · 17 June 2021

Agent replied · 16 June 2024

Dear Emily, thank you so much for your detailed and thorough review of haart Derby. Feedback is so important to us to ensure we continue to provide the services we aim to deliver. Good luck in your new home.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read haart's Google reviews

Questions about haart Derby

How many reviews does haart Derby have?

haart's Derby office has 713 reviews across 1 platform: 713 on Google.

What is haart Derby's rating?

haart Derby is rated 4.8 out of 5 across all 713 reviews, and 4.8 out of 5 on Google from 713 reviews.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Derby won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

Where is haart's Derby office?

haart Derby, 24-25 Cornmarket, Derby, DE1 2DP.

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