Every review we hold for the Derby office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAbsolutely amazing service!
We walked into the branch and were greeted very pleasantly and introduce to Tom Wood, the Sales Consultant. Very quickly it became apparent that Tom was extremely knowledgable and took the time to really explain what Derby was like, in depth. He walked us through different options of what was available & even followed up by getting us viewings booked in promptly!
We were very grateful for the support provided, and want to commend Tom for the first class service. Emily showed us round the properties, who was extremely friendly & provided a great service! Highly recommend Haart.
Thanks Tom & Emily - from all of us at Sierra Homes!
Tej · 17 June 2022
Agent replied · 16 June 2024
Dear Tej, thank you very much for such a lovely review and the 5 stars of course :)
★★★★★ 5/5
GoogleEmma came to value our property and even though there will be no immediate sale she gave us volumes of highly advantageous information. We were extremely grateful to spend time with such a knowledgeable and professional lady. She answered many more diverse questions than might have been anticipated as we are finding ourselves in a legal battle. She has continued to offer support above and beyond what could reasonably be expected ftom a free valuation service. Many thanks Emma, you're a gem!
Megan · 17 June 2022
Agent replied · 16 June 2024
Dear Megan, thank you for such a lovely 5 star review. It is great to hear that Emma provided you with a five star service.
★★★★★ 5/5
GoogleEmily has been absolutely fantastic in helping with the purchase of our new home! Nothing has been to much trouble, telephone calls have been answered, emails have been responded to and she’s made us feel very at ease and happy with the whole process. We couldn’t t have asked for a more kind and professional person to help us out and keep us updated.
Thank you for all your hard work Emily, and making buying a home that little bit easier. It’s been so good to work with you :)
Review update. I would also like to personally mention Lucy Adams who has been absolutely fantastic in helping us with all our enquiries. Nothing was to much for Lucy and she responded professionally and promptly to my many many emails and phone calls. She kept us fully updated and helped to make our purchase go through as smooth as possible. We really both appreciated all the hard work these two girls put into thief work and showed toward us. Thank you again,PositiveResponsiveness, Professionalism
Jodie · 17 June 2022
Agent replied · 16 June 2024
Dear Jodie, thank you very much for the 5 star rating and the great review. Great to hear such kind words about Emily.
★★★★★ 5/5
Googlegerilee Robinson is very pleasant and very helpful.Her help was amazing.thank you gerilee
Nasir · 16 November 2025
Agent replied · 16 April 2026
Dear Nasir, thank you for the 5 star review.
★★★★★ 5/5
GoogleJosh was absolutely brilliant with helping with paperwork and has made the process feel very easy.
Stefan · 16 October 2025
Agent replied · 16 April 2026
Hi Stefan, thank you for your 5 star review, we are delighted to hear that you received excellent service from Josh in the lettings team. We wish you all the best in your new home, from all the team at haart
★★★★★ 5/5
GoogleUpon submitting an enquiry regarding a property of interest, I promptly received a response within a few hours. Kierah, the representative from Hart, exhibited exceptional professionalism and customer service. Her attentiveness, kindness, and understanding greatly facilitated the process, despite my decision not to proceed with the property. I wholeheartedly recommend Hart based on my positive interaction with Kierah.
Domonike · 18 March 2024
Agent replied · 16 June 2024
Dear Domonike, thank you for the 5 star review.
★★★★★ 5/5
GoogleHad some really good advice from a lovely gentleman called Josh today. Would highly recommend. Very professional gentleman, will be going places.
M · 11 September 2026
Agent replied · 11 October 2026
Thank you for your 5* review for our valuer Josh. Have a great rest of your day.
★★★★★ 5/5
GoogleOur interactions with Haart over the phone and in person were all extremely positive. Kelci was so helpful, friendly, and informative during our viewing in Derby. She was knowledgeable about the property and also another property we were interested in and answered all of our questions about both places. Thank you!
Hannah · 25 July 2024
Agent replied · 24 August 2024
Thank you for the 5* Review!
★★★★★ 5/5
GoogleSapna and Claire made it a lovely experience getting my property. Sapna went above and beyond expectations to help me get the best property that suits my needs . She spent time helping me even with difficulties that were not related to the property itself. I will forever remember how helpful she and her team were in helping me find a suitable place for my family. 5 *****
Topartphotography · 22 July 2023
Agent replied · 16 June 2024
Thank you for the 5 star review.
★★★★★ 5/5
GoogleFinding a home to rent is hard enough these days, especially when you’re getting married in 5 days! but Sapna made the whole process feel less stressful than I thought and she went above and beyond in assisting me and I am very grateful to have had such a positive experience, keep up the good work Sapna! Thank you for all your help
Qasim · 19 November 2023
Agent replied · 16 June 2024
Dear Qasim, thank you for the 5 star review.
★★★★★ 5/5
GoogleJosh was the best letting agent ever, super helpful amazing maths skills
Amelia · 16 November 2025
Agent replied · 16 April 2026
Hi Amelia, thank you for your 5 star review, we are delighted to hear that you received excellent service from Josh in the lettings team. We wish you all the best, from all the team at haart
★★★★★ 5/5
GoogleWe’ve just let two properties with Haart. Thank you to Emma Flowers for managing the whole process. Taking all the stress away from us and providing an amazing service. Amazing tenants found very quickly and the whole service has been good value. Emma was a pleasure to work with and look forward to future dealings. Thank you
Paul · 18 March 2024
Agent replied · 16 June 2024
Dear Paul, thank you for th 5 star review.
★★★★★ 5/5
GoogleClare is always so helpful whenever we have questions and she always promptly gets us copies of anything we need or help with any issues! She is always kind and professional, a real asset to the team! Thank you for everything :)
Lillian · 24 November 2024
Agent replied · 8 December 2024
Dear Lillian Driver
Thank you d=so much for the 5 star review for our Senior Property Manager Claire Page.
★★★★★ 5/5
GoogleJosh was fantastic. Very helpful on the viewing
Raeanna · 16 December 2025
Agent replied · 16 April 2026
Dear Raeanna, thank you for your five star review.
★★★★★ 5/5
GoogleJosh is convincing me to buy this property
Aaron · 16 December 2025
Agent replied · 16 April 2026
Hi Aaron, thank you for your 5 star review, we are delighted to hear that you received excellent service from Josh in the lettings team. We wish you all the best, from all the team at haart
★★★★★ 5/5
GoogleJosh was fantastic and extremely helpful, would highly recommend Josh.
Richard · 26 November 2025
Agent replied · 26 December 2025
Hi Richard, thank you for your 5 star review, we are delighted to hear that you received excellent service from Josh in the lettings team. We wish you all the best, from all the team at haart
★★★★★ 5/5
GoogleThank you to everyone in the team for the hard work in regard to the sale of my house. This included Tom, Trennaie, Ellie and Gerilee, they all went the extra mile. It's been a very smooth process with haart Derby and I felt supported at every step. I will choose them again for a future move.
Sajeel · 5 December 2025
Agent replied · 26 December 2025
Dear Sajeel, thank you for your 5 star review and kind words about our sales team! We wish you all the best for the future.
★★★★★ 4/5
GoogleI recently used Haart Estate agents to sell my home. They were professional and generally kept me informed throughout the process. A few minor hitches dealt with promptly, to be expected when selling and buying property.
Thank you to Lucy for guiding me through the process.
Would have been 5 stars, only thing letting them down is the law firm they recommend using. Avoid them and find your own and I'm sure you'll have a five star experience.
Claire · 17 June 2022
Agent replied · 16 June 2024
Dear Claire, thank you four your thorough review.
★★★★★ 5/5
GoogleI used Haart to manage my property when another agent let me down and I can say they have been brilliant. I was living miles away from the property they were managing and still received great customer service even during the pandemic. I did not need to worry as Rami and Emma were always on top of everything.
I have now moved back into my property but will definitely use Haart if I need to rent out again.
Temitope · 17 June 2022
Agent replied · 16 June 2024
Dear Temitope
Thank you so much for your kind words, if you every need any assistance in the future please do not hesitate to reach out.
★★★★★ 5/5
GoogleI would like to say a big thanks to Lucy, Sasha, Thomas, Emily and the rest of the team that have managed to achieve a sale so quickly on my investment property and at a price higher than we were expecting. They also managed to liaise very well with my existing tenant and arrange viewings at times that were mutually convenient for all parties. We finally completed on the sale successfully a few weeks ago. Great work team!PositiveProfessionalism
P · 17 June 2022
Agent replied · 16 June 2024
Thank you for your excellent review and the 5 star rating. Very much appreciated.
★★★★★ 5/5
GoogleJosh has been of great help, he is an amazing person..
Winee · 16 November 2025
Agent replied · 16 April 2026
Dear Winee, thank you for the 5 star review.
★★★★★ 5/5
GoogleI am really happy about my process with Haart Estate and Lettings Agent. Special thanks goes to Ellie @ haart. She done amazing job. From the begging to end she was nicely coordinate everything. We are really appreciate Ellie 's quick response and great support throughout this journey.
Amila · 16 February 2026
Agent replied · 16 April 2026
Dear Amila, thank you for your 5 star review for our Residential Sales Consultant Ellie! We're so glad you were happy with our service and wish you all the best for the future.
★★★★★ 5/5
GoogleGreat experience purchasing a property with Haart Derby. Dealt with Katie Reynolds and Trennaie Thompson really professional communication and responsive.
Trennaie was very positive throughout. She kept me updated at all times. So happy with her and the team. Keep up the good work :)
Edmond · 23 September 2024
Agent replied · 16 June 2024
Dear Edmond, thank you for the 5 star review.
★★★★★ 5/5
GoogleGerilee, the senior residential sales consultant, was exceptional in providing the updates and in guiding for a smooth sale of my house. Well done
Joshua1 · 11 August 2026
Agent replied · 11 October 2026
Thank you for your 5 star review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.