Trusted Agent profile · Derby

haart Derby reviews

★★★★★ Excellent

772 reviews across 1 platform

24-25 Cornmarket, Derby, DE1 2DP

haart's office in Derby, at 24-25 Cornmarket, is rated 4.8 out of 5 across 772 reviews on 1 platform, including 772 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

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4.8 / 5

772

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Derby office, from every platform, shown as written. First names only.

5/5

Google

Absolutely amazing service! We walked into the branch and were greeted very pleasantly and introduce to Tom Wood, the Sales Consultant. Very quickly it became apparent that Tom was extremely knowledgable and took the time to really explain what Derby was like, in depth. He walked us through different options of what was available & even followed up by getting us viewings booked in promptly! We were very grateful for the support provided, and want to commend Tom for the first class service. Emily showed us round the properties, who was extremely friendly & provided a great service! Highly recommend Haart. Thanks Tom & Emily - from all of us at Sierra Homes!

Tej · 17 June 2022

Agent replied · 16 June 2024

Dear Tej, thank you very much for such a lovely review and the 5 stars of course :)

5/5

Google

Emma came to value our property and even though there will be no immediate sale she gave us volumes of highly advantageous information. We were extremely grateful to spend time with such a knowledgeable and professional lady. She answered many more diverse questions than might have been anticipated as we are finding ourselves in a legal battle. She has continued to offer support above and beyond what could reasonably be expected ftom a free valuation service. Many thanks Emma, you're a gem!

Megan · 17 June 2022

Agent replied · 16 June 2024

Dear Megan, thank you for such a lovely 5 star review. It is great to hear that Emma provided you with a five star service.

5/5

Google

Emily has been absolutely fantastic in helping with the purchase of our new home! Nothing has been to much trouble, telephone calls have been answered, emails have been responded to and she’s made us feel very at ease and happy with the whole process. We couldn’t t have asked for a more kind and professional person to help us out and keep us updated. Thank you for all your hard work Emily, and making buying a home that little bit easier. It’s been so good to work with you :) Review update. I would also like to personally mention Lucy Adams who has been absolutely fantastic in helping us with all our enquiries. Nothing was to much for Lucy and she responded professionally and promptly to my many many emails and phone calls. She kept us fully updated and helped to make our purchase go through as smooth as possible. We really both appreciated all the hard work these two girls put into thief work and showed toward us. Thank you again,PositiveResponsiveness, Professionalism

Jodie · 17 June 2022

Agent replied · 16 June 2024

Dear Jodie, thank you very much for the 5 star rating and the great review. Great to hear such kind words about Emily.

5/5

Google

gerilee Robinson is very pleasant and very helpful.Her help was amazing.thank you gerilee

Nasir · 16 November 2025

Agent replied · 16 April 2026

Dear Nasir, thank you for the 5 star review.

5/5

Google

Josh was absolutely brilliant with helping with paperwork and has made the process feel very easy.

Stefan · 16 October 2025

Agent replied · 16 April 2026

Hi Stefan, thank you for your 5 star review, we are delighted to hear that you received excellent service from Josh in the lettings team. We wish you all the best in your new home, from all the team at haart

5/5

Google

Upon submitting an enquiry regarding a property of interest, I promptly received a response within a few hours. Kierah, the representative from Hart, exhibited exceptional professionalism and customer service. Her attentiveness, kindness, and understanding greatly facilitated the process, despite my decision not to proceed with the property. I wholeheartedly recommend Hart based on my positive interaction with Kierah.

Domonike · 18 March 2024

Agent replied · 16 June 2024

Dear Domonike, thank you for the 5 star review.

5/5

Google

Had some really good advice from a lovely gentleman called Josh today. Would highly recommend. Very professional gentleman, will be going places.

M · 11 September 2026

Agent replied · 11 October 2026

Thank you for your 5* review for our valuer Josh. Have a great rest of your day.

5/5

Google

Our interactions with Haart over the phone and in person were all extremely positive. Kelci was so helpful, friendly, and informative during our viewing in Derby. She was knowledgeable about the property and also another property we were interested in and answered all of our questions about both places. Thank you!

Hannah · 25 July 2024

Agent replied · 24 August 2024

Thank you for the 5* Review!

5/5

Google

Sapna and Claire made it a lovely experience getting my property. Sapna went above and beyond expectations to help me get the best property that suits my needs . She spent time helping me even with difficulties that were not related to the property itself. I will forever remember how helpful she and her team were in helping me find a suitable place for my family. 5 *****

Topartphotography · 22 July 2023

Agent replied · 16 June 2024

Thank you for the 5 star review.

5/5

Google

Finding a home to rent is hard enough these days, especially when you’re getting married in 5 days! but Sapna made the whole process feel less stressful than I thought and she went above and beyond in assisting me and I am very grateful to have had such a positive experience, keep up the good work Sapna! Thank you for all your help

Qasim · 19 November 2023

Agent replied · 16 June 2024

Dear Qasim, thank you for the 5 star review.

5/5

Google

Josh was the best letting agent ever, super helpful amazing maths skills

Amelia · 16 November 2025

Agent replied · 16 April 2026

Hi Amelia, thank you for your 5 star review, we are delighted to hear that you received excellent service from Josh in the lettings team. We wish you all the best, from all the team at haart

5/5

Google

We’ve just let two properties with Haart. Thank you to Emma Flowers for managing the whole process. Taking all the stress away from us and providing an amazing service. Amazing tenants found very quickly and the whole service has been good value. Emma was a pleasure to work with and look forward to future dealings. Thank you

Paul · 18 March 2024

Agent replied · 16 June 2024

Dear Paul, thank you for th 5 star review.

5/5

Google

Clare is always so helpful whenever we have questions and she always promptly gets us copies of anything we need or help with any issues! She is always kind and professional, a real asset to the team! Thank you for everything :)

Lillian · 24 November 2024

Agent replied · 8 December 2024

Dear Lillian Driver Thank you d=so much for the 5 star review for our Senior Property Manager Claire Page.

5/5

Google

Josh was fantastic. Very helpful on the viewing

Raeanna · 16 December 2025

Agent replied · 16 April 2026

Dear Raeanna, thank you for your five star review.

5/5

Google

Josh is convincing me to buy this property

Aaron · 16 December 2025

Agent replied · 16 April 2026

Hi Aaron, thank you for your 5 star review, we are delighted to hear that you received excellent service from Josh in the lettings team. We wish you all the best, from all the team at haart

5/5

Google

Josh was fantastic and extremely helpful, would highly recommend Josh.

Richard · 26 November 2025

Agent replied · 26 December 2025

Hi Richard, thank you for your 5 star review, we are delighted to hear that you received excellent service from Josh in the lettings team. We wish you all the best, from all the team at haart

5/5

Google

Thank you to everyone in the team for the hard work in regard to the sale of my house. This included Tom, Trennaie, Ellie and Gerilee, they all went the extra mile. It's been a very smooth process with haart Derby and I felt supported at every step. I will choose them again for a future move.

Sajeel · 5 December 2025

Agent replied · 26 December 2025

Dear Sajeel, thank you for your 5 star review and kind words about our sales team! We wish you all the best for the future.

4/5

Google

I recently used Haart Estate agents to sell my home. They were professional and generally kept me informed throughout the process. A few minor hitches dealt with promptly, to be expected when selling and buying property. Thank you to Lucy for guiding me through the process. Would have been 5 stars, only thing letting them down is the law firm they recommend using. Avoid them and find your own and I'm sure you'll have a five star experience.

Claire · 17 June 2022

Agent replied · 16 June 2024

Dear Claire, thank you four your thorough review.

5/5

Google

I used Haart to manage my property when another agent let me down and I can say they have been brilliant. I was living miles away from the property they were managing and still received great customer service even during the pandemic. I did not need to worry as Rami and Emma were always on top of everything. I have now moved back into my property but will definitely use Haart if I need to rent out again.

Temitope · 17 June 2022

Agent replied · 16 June 2024

Dear Temitope Thank you so much for your kind words, if you every need any assistance in the future please do not hesitate to reach out.

5/5

Google

I would like to say a big thanks to Lucy, Sasha, Thomas, Emily and the rest of the team that have managed to achieve a sale so quickly on my investment property and at a price higher than we were expecting. They also managed to liaise very well with my existing tenant and arrange viewings at times that were mutually convenient for all parties. We finally completed on the sale successfully a few weeks ago. Great work team!PositiveProfessionalism

P · 17 June 2022

Agent replied · 16 June 2024

Thank you for your excellent review and the 5 star rating. Very much appreciated.

5/5

Google

Josh has been of great help, he is an amazing person..

Winee · 16 November 2025

Agent replied · 16 April 2026

Dear Winee, thank you for the 5 star review.

5/5

Google

I am really happy about my process with Haart Estate and Lettings Agent. Special thanks goes to Ellie @ haart. She done amazing job. From the begging to end she was nicely coordinate everything. We are really appreciate Ellie 's quick response and great support throughout this journey.

Amila · 16 February 2026

Agent replied · 16 April 2026

Dear Amila, thank you for your 5 star review for our Residential Sales Consultant Ellie! We're so glad you were happy with our service and wish you all the best for the future.

5/5

Google

Great experience purchasing a property with Haart Derby. Dealt with Katie Reynolds and Trennaie Thompson really professional communication and responsive. Trennaie was very positive throughout. She kept me updated at all times. So happy with her and the team. Keep up the good work :)

Edmond · 23 September 2024

Agent replied · 16 June 2024

Dear Edmond, thank you for the 5 star review.

5/5

Google

Gerilee, the senior residential sales consultant, was exceptional in providing the updates and in guiding for a smooth sale of my house. Well done

Joshua1 · 11 August 2026

Agent replied · 11 October 2026

Thank you for your 5 star review!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read haart's Google reviews

Questions about haart Derby

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Derby won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

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