Trusted Agent profile · Darwen, Lancashire
Verified
★★★★★
835 reviews across 1 platform
7 Market Street, Darwen, Lancashire, BB3 1AZ
Your Move,'s office in Darwen, Lancashire, at 7 Market Street, is rated 4.6 out of 5 across 835 reviews on 1 platform, including 835 Google reviews rated 4.6.
Every review we hold for the Darwen office, from every platform, shown as written. First names only.
5/5
GoogleThe team at Willowgreen were fantastic from start to finish. Bella, Francesca and Lisa kept me updated throughout, which is rare when buying a property. The process is often painful and drawn out, with long periods of silence but not with …
Dear Anthony Thank you so much for taking the time to leave us a review and your kind words. … More
5/5
GoogleSteve and Jake have both been very helpful with my search for a property so far. The right balance of support and speediness! Update: I would like to highlight how helpful both Jake and Steve have been with supporting my buying process as a first time buyer. They kept me as up to date as possible and answered all my questions as I thought of them. Thankfully my offer has now been accepted!
Hi Chris! 😊 Thank you so much for your fantastic 5-star review! We truly appreciate your kind words about Steve and Jake, they’re both amazing at what they do and are always ready to provide the right balance of support and speed. 🌟 It’s wonderful to hear that you’re finding your property search with us to be a great experience so far! We’re here to make this journey as smooth as possible for you. If you have any more questions or need assistance, please don’t hesitate to reach out. We can’t wait to help you find the perfect home! 🏡 Thanks again for choosing Starkings & Watson. Looking forward to working together more! Best, The Starkings & Watson Team
5/5
GoogleFantastic service from Olly from start to finish! He made the stress of selling your house alot easier with his knowledge, experience and being so approachable. He handled the viewings and kept in contact with us from start to finish. He also recommended a great solictor which made the process even better. Would recommend Olly to anyone looking to sell their house!
Thanks for awarding us 5 stars, we appreciate you taking time out of your day to review our business Beverley.
5/5
GoogleOlly was acting for the seller in my purchase, however, he went above and beyond and always kept me well informed of any developments. Would definitely use him if decided to sell in future and would highly recommend 👍🏻 …
Thanks Gavin, we got there in the end!
5/5
GoogleEveryone in the office couldn’t have been more helpful, Penny was amazing on the phone and Carol, Sam C, Sam H, Izzy, Kirsty were all outstanding. Thanks everyone👍🏼
Hi Liam. Thank you for leaving your kind review and hope you're enjoying your new home. Best wishes from all at the Consett Branch
5/5
GoogleSo pleased with the service we received from Kristian and the team. Communication was excellent, photos were very good, the details concise. Overall very happy and would recommend the team. We moved in last week !
Congratulations on the move! We are so pleased to hear that you’re settled into your new home. Thank you for the kind words regarding Kristian and the rest of the team; we pride ourselves on clear communication and high-quality … More
5/5
GoogleI highly recommend Willowgreen, the staff were efficient - always updating me on viewings and my sale, offered great advice and were very kind and understanding of my situation.
Thank you so much for your wonderful review Sarah. We’re delighted to hear that you felt supported and well‑informed throughout the process. The team will be thrilled to know their advice and communication made a positive difference during an important time for you. We truly appreciate your recommendation and wish you all the very best moving forward. Lisa and the WG Team.
5/5
GoogleI had the pleasure of working with Catherine as the estate agent for my 13 month rental in Quorn, and I cannot recommend her highly enough. Throughout, Catherine was the epitome of professionalism, highly responsive to any queries I had and always approachable and personable. Thank you Catherine for making my renting experience such a positive one!
Thank you for your review. We are so pleased to hear you had such a positive experience with us and Catherine. We wish you all the best
5/5
GoogleOlly has been absolutely brilliant from start to finish with the sale of our house. He is incredibly knowledgeable and so good at what he does: the pictures and videos he took to aid the sale were fantastic and incredibly professional, he has also maintained a completely stress-free sale for us throughout by helping us and making recommendations along the way. Olly himself is also the most friendliest and most approachable person no matter of the time of day (or night! Whoops sorry!). I would certainly recommend Olly to all friends and family and would sell or buy through him without a shadow of a doubt :)
5/5
GoogleI recently sold my house with Your Move which is the first time I've been in the position to sell a property. I honestly thought the process would be more stressful but Josh and Emily were both brilliant communicators throughout. I mostly dealt with Josh who went above and beyond to put me at ease and get my property sold as quickly as possible without compromising too much on the price. Josh was proactive with contacting potential buyers and responded to any query I had in a timely manner. I wouldn't hesitate to contact Josh and the team if I require those services again in the future. Josh is a credit to Your Move and was a pleasure to deal with. Thanks again!
1/5
GoogleAngela was very kind and helpful where her manager is extremely rude person incase you don't wanted to insulted and bear a big loss refrain from dealing with proffitt and holt
Vinita, we don't have any record of you on our database and no staff member, at any office, has any recollection of the name or of dealing with you. If this is a genuine review, I would ask that you make contact with the office and we will gladly looking in to any issues you may have.
5/5
GoogleI had my farmhouse and land valued by Chelsea, and I found her to be thoroughly professional, throughout - giving me what I considered to be a fair valuation. She was punctual, conscientious, and showed a genuine interest in my property. I would not hesitate to use the Darwen branch of Your Move again (as all the office staff were friendly and accommodating), and will be likely to, once I am ready to put my home on the market.
Hi Steve, Thank you for your positive feedback for Chelsea and the rest of the Darwen team. We loook forward to hearing from you in future Kind regards Darwen Team
5/5
GoogleWow!!! What a great experience we have recently had with Your Move Consett. Many thanks to Kirsty, Carol, Penny, Izzy, Sam C and Sam H!!
Thank you Will for taking the time to leave a 5 star review after your recent house completion, we wish you all the best in your new home. Thank you for choosing Your Move Chris Stonock, best wishes from All at Consett.
5/5
GoogleFirst time dealing with Your Move, we are currently buying our first house. Ada our representative has been so welcoming and helpful, she has been full of information and has helped us dream up the potential with our newly purchased home. She has always been on hand with our questions and has assisted us with multiple viewings to ensure that the house is right for us. Would definitely recommend! Ada is a credit to the team.
Hi Lewis, Thank you for your positive feedback. Ada is delighted to have find you your new home. We wish you all the best for the future. Kind regards Darwen Team
2/5
GoogleReposit is an okay option for renters who do not have the upfront deposit. However, it feels more like a cash grab in my opinion. If you have the option for a deposit I would suggest going with that over this any day of the week.
Hi Cameron, Thank you for taking the time to share your feedback. Our aim is to give renters an alternative to paying a large upfront deposit, helping to make moving more accessible and affordable. We’re sorry to hear that your experience didn’t fully reflect the value we strive to provide. We understand that Reposit may not be the right fit for everyone, and we appreciate your honesty. Your thoughts are important to us, and we’ll continue working to ensure that renters feel confident and supported when choosing Reposit. Kind Regards Reposit Customer Support team
5/5
GoogleWe just completed our purchase of our house and Oliver was absolutely amazing, he was there supporting us through the whole process each step of the way. He didn’t hesitate to answer any of our queries, even after working hours - a testament to his work ethic Your help was much appreciated -Shna & Naseh
Thank you so much Bria! Looking forward to taking a look once you have extended
1/5
GoogleAvoid - Zero Transparency and Predatory Fees Stay far away from Reposit and opt for a proper government-approved deposit scheme instead. After my tenancy ended, they charged me £400 for alleged cleaning and redecoration costs, yet when I requested proof, receipts, or any breakdown of what this money was actually spent on, they had absolutely nothing to provide. It feels like they simply invent these charges once you've moved out to extract as much money as possible from tenants, with zero accountability or evidence to back up their claims. The dispute process is equally exploitative. To challenge any charges, you have to pay £60 just to submit a message through their website portal. This "pay to complain" model creates a barrier that discourages tenants from disputing bogus fees, making it clear they prioritize profit over fairness. Paying that final amount felt completely wrong given the total lack of transparency. Reposit operates like a scam setup rather than a legitimate deposit protection service. Protect yourself from this stress and potential financial loss by choosing a traditional deposit scheme where your money is actually protected and you don't have to pay extra just to question unfair charges.
Hi Kunal, We’re really sorry to hear that you feel disappointed by your experience, and we appreciate you taking the time to share your feedback. We’d like to clarify a few points about how Reposit works and how charges and disputes are handled. Reposit is not a deposit protection scheme, it’s an alternative to paying a traditional tenancy deposit, which tenants choose freely when they sign up. Tenants remain responsible for any legitimate end-of-tenancy costs outlined in their tenancy agreement, such as cleaning, damage (beyond fair wear and tear), or unpaid rent. Landlords are required to submit supporting information when raising charges, which we then share with tenants through their Reposit account so they can review and respond. If a tenant disagrees with a charge, there is a structured process to challenge it. This includes the opportunity to propose an alternative settlement directly with the landlord and, if the matter remains unresolved, to refer the dispute to an independent third-party adjudicator. The £60 adjudication fee covers the cost of this independent review and is fully refunded if the adjudicator determines that the dispute is valid and reduces the claim. We take concerns about transparency seriously and want every customer to feel informed and treated fairly. With that in mind, and knowing that we have already discussed the process with you, should you need any further clarification please feel free to reach back out to us. We genuinely value feedback, as it helps us improve our service and ensure our processes remain clear and fair for everyone involved. Kind regards, Reposit Customer Support Team
1/5
GoogleScum company. Not sure what the adjudicators do for a living, but some of the move-out charges we were hit with were absolutely extortionate. I’m talking 10x standard rates. We provided loads of evidence, links, screenshots, actual prices showing how much items really cost, and Reposit still sided with the landlord. They’ll “reduce” charges but only down to 5x or 6x the real cost, like that’s reasonable. It honestly feels like landlords and letting agents know exactly how this works and just inflate prices like crazy because they know Reposit will still approve it. £110 for four light bulbs, reduced to £60. Absolute joke. When you dispute the charges, if you put a figure lower than a certain percentage, the system literally suggests you raise it so it’s more likely to be accepted by the landlord. That alone tells you everything. The whole thing is clearly set up in the landlord/agent’s favour. I know at least 10 different people/couples that have had bad dealing with this company. This system is being used by letting agents to scam people out of money. Just pay a normal deposit, don’t deal with this scum company.
Hi Ryan, Thanks for taking the time to share your experience. We’re really sorry to hear how frustrated and let down you feel, that’s not the experience we want anyone to have with Reposit. To clarify a few important points: charge reviews are carried out by independent adjudicators, not by landlords, letting agents, or Reposit staff. Their role is to assess the evidence provided by both parties and determine what they believe to be reasonable based on market rates, invoices, and the tenancy agreement. We understand that, even when a charge is reduced, the outcome can still feel unfair, particularly if it doesn’t align with prices you’ve found elsewhere, and we appreciate how upsetting that can be. Regarding the dispute process, the system does not force tenants to increase offers, nor does it determine outcomes based on percentages. Any prompts shown are intended to help users understand what landlords are more likely to accept in a negotiation context, but they do not influence an adjudicator’s independent decision. We strongly reject the idea that the system is designed to favour landlords or agents, or that it’s used to “scam” tenants. That said, we recognise that trust is built on experience, and it’s clear we’ve fallen short for you here. Feedback like yours is taken seriously and is used to improve both our processes and how clearly we explain them. If you’re open to it, we’d really appreciate the chance to look into your specific case in more detail. You can reach our support team at hello@reposit.co.uk, and we’ll make sure it’s reviewed thoroughly. We’re sorry that the outcome of the dispute did not align with your expectations, but we thank you for speaking up. Kind Regards Reposit Customer Support Team
5/5
GoogleFrom start to finish, I am very happy with the service I received from streets ahead. All the staffing were very helpful in everyway. Very , professional, classy and family orientated.. valuation was on point and what I was told I will receive is what I got. Fantastic!!!. I was able to sell and buy with minimum hassle. Great customer service, treated very well.I couldn't ask for more. Thank you all for your help and support for making what could have been very stressful, less stressful.😁😅 truly appreciated.
Dear Pat, Thank you so much for taking the time to leave such a wonderful review! We’re absolutely delighted to hear how happy you were with the service you received from start to finish. Our team takes great pride in being professional, supportive, and family-oriented, so it’s fantastic to know that came through. We’re especially pleased that the valuation met your expectations and that both your sale and purchase went smoothly with minimal hassle. Making what can be a stressful process feel more manageable is always our goal. Your kind words truly mean a lot to all of us. Thank you again for choosing Streets Ahead, and we wish you all the very best in your new chapter! 😊 Kind regards, Zoe Streets Ahead
5/5
GoogleA much more personal experience than I have received from any other CRM providers when its felt you are just a number on the direct debt run with no support other than online AI. My account manager Amy Cameron is always on hand to provide support and ensure we are utilising the system to its upmost to drive business growth.
5/5
GoogleI write this review in relation to Your Move Estate Agents and specifically Josh who has gone above and beyond to support us in our house purchase. Throughout our experience, Josh and his colleagues have excelled within their professionalism and have remained approachable and attentive. I would recommend this estate agents to anyone who is looking for a seamless process.
Hi India, Thank you for your wonderful feedback for Josh and the rest of the team. We are happy you are pleased with our service and we hope you have settled nicely in your new home, it has been a pleasure Kind regards Darwen Team
5/5
GoogleWonderful service provided and very transparent and professional. Jaden was a lovely young chap who was in constant contact and helped the whole process go smoothly. 100% recommendations. Thanks street ahead thornton heath for our new home.
Dear Mirza, Thank you so much for your fantastic review! We’re thrilled to hear that you … More
5/5
GoogleOliver has been brilliant from the first time my husband and I met him. We knew straight away that we wanted him to sell our property as he was so enthusiastic and informative. He gave a great and honest account of the property for the sales details and the photos and video tour of the property were very professional. He kept us informed throughout every step of the sale in a lovely friendly manner and made everything nice and straightforward. Thank you.
Thank you Gail for your very generous feedback. It was a pleasure to provide and be recognised for the service we provide. We wish you well in the future and you know where we are should you need our service again. Best wishes,
5/5
GoogleChelsea and her team have provided a first class service over an extended period of time. Unfortunately any difficulty arising would land in Josh ‘s lap which he always handled with professionalism and skill so many thanks Darwen.
Hi Mr Millard, Your positive review is greatly appreciated for our team, no difficult arising is too difficult for Josh. Despite the distance, it has been a pleasure dealing with you and selling your home. Best wishes Kind regards Your Move Darwen Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Your Move,'s Darwen office has 835 reviews across 1 platform: 835 on Google.
Your Move, Darwen is rated 4.6 out of 5 across all 835 reviews, and 4.6 out of 5 on Google from 835 reviews.
Your Move, Darwen, 7 Market Street, Darwen, Lancashire, BB3 1AZ.
