5/5
GoogleDebroah was so lovely in helping us move into our new home, she made us feel comfortable and the entire process was very quick and the communication was clear. She is great to talk to as well!
Trusted Agent profile · Darwen, Lancashire
Verified
Ainsworth Lord Estates Darwen reviews
★★★★★
569 reviews across 2 platforms
49 Market Street, Darwen, Lancashire, BB3 1PS
Ainsworth Lord Estates's office in Darwen, Lancashire, at 49 Market Street, is rated 4.4 out of 5 across 569 reviews on two platforms, including 535 Google reviews rated 4.4.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers4 reviews
I Dealt with Anthony at Ainsworth-Lord Estates, what a nice guy, He came and valued my house and i decided to instruct him straight away really, very confident ...Read all 4 from sellers
Buyers3 reviews
I purchased my home through Ainsworth Lord Estates and feel they provided a very efficient professional service. The staff were always very friendly and happy ...Read all 3 from buyers
Landlords5 reviews
The letting process was a professional service from start to finish. It didn't take long before the house was let with some thorough background checks ...Read all 5 from landlords
Tenants18 reviews
I've just got my first rented house through Verity at ainsworth-lords estates. She made the experience very easy for me. Very polite, bubbly and easy to talk ...Read all 18 from tenants
About Ainsworth Lord Estates Darwen
Ainsworth Lord Estates is a family run estate and letting agents. based in Darwen and Blackburn. Owners Paul and Deborah Ainsworth Lord live locally as do all members of their long serving and experienced team. We are proud to service the property needs of the people of Darwen, Blackburn, East Lancashire and beyond. Our aim is to make your property experience as stress free as possible. With our exceptional local knowledge we can help you find your dream home, ideal buyer or trusted tenant. The range of property management, conveyancing, mortgage and alternative sale options that we offer enables us to service your property requirements quickly, expertly and all from our Darwen and Blackburn Offices.
Reviews
Every review we hold for the Darwen office, from every platform, shown as written. First names only.
Google5/5
GoogleProfessional and efficient staff always pleasant and knowledgeable to deal with when selling p property.
Agent replied · 14 August 2026
Thank you Saskia we really appreciate your lovely comments and thank you for using us to sell.
5/5
GoogleVery on the ball, did a good job selling me a house. Very thorough
Agent replied · 14 August 2026
We really appreciate you posting this Mick and glad we could help and you were happy with us.
5/5
GoogleQuick and easy sale, no hassle all involved were very helpful and quickly responsive
Agent replied · 14 August 2026
Thank you so much for posting this kind review. We do try and make things as simple as we can.
5/5
GoogleCan't speak highly enough of Verity, Hannah & Rhiannon in recent lettings dealings. I'd also like to mention how lovely to deal with Deborah is. These ladies are problem solvers who get things done.
1/5
GoogleVery poor practice from this letting agency. Notified them of my intention to early terminate by emailing the owner, and a few hours later by forwarding the email on to the lettings manager. Both emails were ignored. Followed up the emails two days later by phone, to be told that I have to serve notice directly to the landlord and not them, meaning that I've added an extra couple of days on to my tenancy. My landlords address on my contract? Care of Ainsworth Lord Estates, 49 Market Street, Darwen.
5/5
GoogleWe are currently looking for a property for my grandparent; Christine has been responsible for showing us around the two properties we wanted to check out. She has been super helpful and very personable. We also brought our dog along and Christine ended up walking with her and waiting outside the apartment with her as we viewed it - so lovely! Thanks
5/5
GoogleChristine was so helpful and friendly. She Gave us a lot of info about the area and rental propertiy potential . I would highly recommend her to do your viewing.
Agent replied
Thanks Raphael for your kind comments. We are delighted you were happy with the service you received from Christine. Your comments mean a lot to our team. Thanks again.
5/5
GoogleFinally after five long years I became a new property, very , very nice, great area, great neighbors and close to town centre. I only can say I love it and I don't intend to move ever again. Thanks to all staff from aintsworth Lord estate who are always very helpful, thanks to Paul, Verity , Deborah, Sally and all staff I feel after long time home again.
5/5
GoogleChristine was so helpful and friendly. She Gave us a lot of info about the area and rental propertiy potential . I would highly recommend her to do your viewing.
Agent replied
Thanks Raphael for your kind comments. We are delighted you were happy with the service you received from Christine. Your comments mean a lot to our team. Thanks again.
5/5
GoogleNo complaints about Robet Watts from me. Helpful staff who communicate quickly.
Agent replied · 14 August 2026
Thank you Mark this is very much appreciated.
5/5
GoogleDeborah and the team at Ainsworth Lord Estates sold my house. Absolutely exceptional service. Thank you
5/5
GoogleThanks to Debs & the team in selling our property, Had issues with buyers solicitor along the way and Debs was always on the ball and keeping things moving, Don't think we would of got it over the line without her Would 100% recommend the service
1/5
GoogleNot very helpful at all unfortunately. I'm homeless, sofa surfing after fleeing domestic abuse and sadly I couldn't make a viewing for a property due to work commitments, I only got offered the viewing yesterday. Apparently it's their …
Agent replied · 14 August 2026
Lauren we are most distressed to receive this review but we can’t accept applications if you haven’t viewed the house. The demand is very high at the moment and if house in question is popular others will undoubtedly get the property. We are sorry for your situation and will try and help you if you see something else.
5/5
GoogleGreat Service from Tom, we have dealt with Ainsworth Lord for a number of years and can honestly say that we have always had efficient service, thanks Tom you've been a big help today!
Agent replied
Hi Red Arrow Drains. Thank you for taking the time to write this great review, Tom is thrilled with your comments regarding his service, The team at Ainsworth Lord Estates always strive to go above and beyond to assist clients. We wish you all the best for the future. Thanks again.
5/5
GoogleRecently sold a house through Watts estate agents and every aspect of the service was excellent. The communication from the staff was very good and the online options to keep track of progress very helpful. Would definitely recommend.
Agent replied · 14 August 2026
Thank you Stewart we really appreciate you leaving this very kind review and glad we could help.
5/5
GoogleGreat service, kept me informed. House sold within a week.
Agent replied · 14 August 2026
Great review thanks Gill we very much appreciate you posting this and glad we could help.
1/5
GoogleDO NOT USE! Absolutely awful service! I arranged an appraisal yesterday with Verity due to take place at 11am this morning. I sat outside the property for 10 minutes and nobody turned up. When I called their offices, they said they had been …
5/5
GoogleMet Paul today, and was pleased to find that he is extremely passionate about customer service and block management. A refreshing change, I’d be very happy to work with him.
Agent replied
Hi Sam Thanks for the lovely review. We really appreciate positive feedback. Yes we sure are definitely passionate about what we do. Customer service is top of our list despite being challenging at times.. Paul
5/5
GoogleWe came to Ainsworth Lord Estates to sell my mothers house following a rather bad experience with another agent in Town. The first thing that surprised me was how nice the people in the office were. Of all the other agents we went visited, it was the friendliness, professionalism and expert commentary that made me decide to advise my mother to use these fabulous people. So far, a sale has been agreed and everything has progressed nicely. My mother’s house should complete soon. An excellent job and I’m so pleased we called in to see them. I would most certainly recommend their services to other people looking to sell their property.
Agent replied
Hi Mr Parker, thanks for taking the time to leave us a nice review. I’m delighted you were happy with our service and so pleased to have helped. Great result too.. :-)
5/5
GoogleHad 2 viewings with Christine was very helpful and friendly which made me feel very welcome explained anything and everything and has really helped my situation.
Agent replied
Thanks Nathan for your kind comments. We are delighted you were happy with the service you received from Christine. Your comments mean a lot to our team. Thanks again.
5/5
GoogleThanks to Debs & the team in selling our property, Had issues with buyers solicitor along the way and Debs was always on the ball and keeping things moving, Don't think we would of got it over the line without her …
5/5
GoogleWe came to Ainsworth Lord Estates to sell my mothers house following a rather bad experience with another agent in Town. The first thing that surprised me was how nice the people in the office were. Of all the other agents we went visited, it was the friendliness, professionalism and expert commentary that made me decide to advise my mother to use these fabulous people. So far, a sale has been agreed and everything has progressed nicely. My mother’s house should complete soon. An excellent job and I’m so pleased we called in to see them. I would most certainly recommend their services to other people looking to sell their property.
Agent replied
Hi Mr Parker, thanks for taking the time to leave us a nice review. I’m delighted you were happy with our service and so pleased to have helped. Great result too.. :-)
5/5
GoogleI spoke with Gemma regularly throughout the buying process of my property She was always friendly warm attentive and kept me updated whenever necessary Gemma was always extremely polite kind and professional and answered my phone calls and emails without fail Thank you Gemma and the entire team for your help! I would definitely recommend ALE!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Ainsworth Lord Estates Darwen
What do sellers say about Ainsworth Lord Estates Darwen?
4 reviews from sellers, rated 5.0 out of 5 on average. For example, David wrote: "I Dealt with Anthony at Ainsworth-Lord Estates, what a nice guy, He came and valued my house and i decided to instruct him straight away really, very confident ..."
What do buyers say about Ainsworth Lord Estates Darwen?
3 reviews from buyers, rated 5.0 out of 5 on average. For example, Lesa wrote: "I purchased my home through Ainsworth Lord Estates and feel they provided a very efficient professional service. The staff were always very friendly and happy ..."
What do landlords say about Ainsworth Lord Estates Darwen?
5 reviews from landlords, rated 5.0 out of 5 on average. For example, Mr wrote: "The letting process was a professional service from start to finish. It didn't take long before the house was let with some thorough background checks ..."
What do tenants say about Ainsworth Lord Estates Darwen?
18 reviews from tenants, rated 5.0 out of 5 on average. For example, Todd wrote: "I've just got my first rented house through Verity at ainsworth-lords estates. She made the experience very easy for me. Very polite, bubbly and easy to talk ..."
