Trusted Agent profile Β· Darwen Β· Lancashire

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Ainsworth Lord Estates Darwen reviews

4.4

β˜…β˜…β˜…β˜…β˜… Great

569 reviews across 2 platforms

49 Market Street, Darwen, Lancashire, BB3 1PS

Ainsworth Lord Estates's office in Darwen, Lancashire, at 49 Market Street, is rated 4.4 out of 5 across 569 reviews on two platforms, including 535 Google reviews rated 4.4.

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4.4 / 5

535

Reviews on Google

This office

The Trusted Agent logo

5.0 / 5

34

Reviews on The Trusted Agent

This office

Reviews may appear on more than one platform.

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Ainsworth Lord Estates Darwen

Ainsworth Lord Estates is a family run estate and letting agents. based in Darwen and Blackburn. Owners Paul and Deborah Ainsworth Lord live locally as do all members of their long serving and experienced team. We are proud to service the property needs of the people of Darwen, Blackburn, East Lancashire and beyond. Our aim is to make your property experience as stress free as possible. With our exceptional local knowledge we can help you find your dream home, ideal buyer or trusted tenant. The range of property management, conveyancing, mortgage and alternative sale options that we offer enables us to service your property requirements quickly, expertly and all from our Darwen and Blackburn Offices.

Reviews

Every review we hold for the Darwen office, from every platform, shown as written. First names only.

5/5

Google

Ainsworth Lors Estate Agents have been brilliant with us. Super professional but down to earth and lovely to work with. Our house sold so quickly and that is purely down to the fantastic photos they take and the determination and dedication of the staff at the Darwen office! Anthony went above and beyond to sell our house quickly in order to secure our dream home. He was always at the end of the phone and available when we needed him. He kept us up to date with viewings and offers and was a great, friendly guy. He always made us feel at ease! Christine was great at hosting viewings and had such a good knowledge of the local area. She has a great manner with people and can really sell a property. Debs is an angel, the voice of reason and such a calming, positive influence. We've really felt that she's been on our side and has helped us every step of the way with selling our house and purchasing our new home. She's been amazing and is such a hardworker! We wouldn't hesitate to highly recomend this Estate Agents! They get the job done, easily, professionally and to a very high standard!PositiveResponsiveness, Quality, Professionalism, Value

Jade Β· 20 March 2021

5/5

Google

Paul and team are nice and understandable. I was and still going through some problems with my property. As I live far away there was communication gap and it become a bit of an issue but yesterday I met him personally and explained my situation. Paul understood my situation and helping me out to sort an issue with my property. Thanks to him.

Krishna Β· 13 May 2023

5/5

Google

Very helpful, outstanding local knowledge and very attentive. Managed the process well and got the deal over the line. Highly recommended.

Karl Β· 15 November 2025

Agent replied Β· 15 July 2026

Thanks Karl, that's always nice to hear ❀️

5/5

Google

Anthony and Gemma went above and beyond helping me in every step of the way in selling my house. A particularly complicated sale with solicitors who had to be pushed from start to finish. Anthony and Gemma kept me sane and without their constant help and understanding I am convinced we wouldn’t have got to completion. Thank you so much. I wouldn’t hesitate using them again or indeed recommending them to anyone.

Ellen Β· 25 April 2022

5/5

Google

Christine was and is a super star. The property was decent anyway but her enthusiasm, coupled with knowledge of the local area, brought the house to life and created a minds-eye image of what it would be like to live there. A lovely lady who is a great estate agent.

Peter Β· 22 March 2020

Agent replied

Thanks Peter for your kind comments. We are delighted you were happy with the service you received from Christine. Your comments mean a lot to our team. Thanks again.

5/5

Google

After using a few different property agents in Darwen, I found Ainsworth Lord Estates to be the most efficient with how they market and source buyers for my property with this company there really is no bull, they do exactly what they promise from the outset. The details about the property description with images were online within 24hours from instruction, Connor did amazing work on the images, great guy very approachable and knowledgable. Harold is a great asset to the business, he did an excellent job showing my property to protential buyers and secured an offer on my house within no time, such a charming man and knows how to show all the positives about my property on offer 😁 Dewi is a great guy to deal with, very professional and efficient giving weekly updates on the sale progression πŸ‘ I also found when visiting the branch several times during my sale that the other staff members were very welcoming Paul & Debra, Verity and Christine. Thank you guys, amazing team work πŸ‘

Philip Β· 30 March 2020

5/5

Google

I have used a few estate agents before and none have been as polite and useful as Ainsworth Lord Estates, I dealt with Connor when I viewed the property and he was very professional and answered my questions on the spot, I spoke with Verity and she was more than helpful with regards to information and available options I had, she made me feel a lot calmer about the situation so for that I’m grateful, definitely recommend this estate agent !!

Matt Β· 22 March 2020

5/5

Google

After using a few different property agents in Darwen, I found Ainsworth Lord Estates to be the most efficient with how they market and source buyers for my property with this company there really is no bull, they do exactly what they promise from the outset. The details about the property description with images were online within 24hours from instruction, Connor did amazing work on the images, great guy very approachable and knowledgable. Harold is a great asset to the business, he did an excellent job showing my property to protential buyers and secured an offer on my house within no time, such a charming man and knows how to show all the positives about my property on offer 😁 Dewi is a great guy to deal with, very professional and efficient giving weekly updates on the sale progression πŸ‘ I also found when visiting the branch several times during my sale that the other staff members were very welcoming Paul & Debra, Verity and Christine. Thank you guys, amazing team work πŸ‘

Philip Β· 22 March 2020

5/5

Google

The best Letting agents i have come across. I have used Ainsworth Lord Estates for nearly 10 years now and each time their service have been absolutely brilliant. Each and every time all the staff at Ainsworth Lord Estates provide an exceptional service. Especially Paul. Paul is an amazing wonderful person, always going out of his way to help with any situation. He’s one in a million. If i could give 10 stars then i would happily and i would recommend Ainsworth Lord Estates to any of my friends and family, infact to anyone. Keep it up Ainsworth Lord Estates 😊

Arif Β· 22 March 2020

5/5

Google

Met Paul today to discuss and get some advice for lettings and management issues I have been experiencing. He was very approachable and knowledgeable in this field which filled me with great confidence compared to what I am getting at the moment. Would not hesitate using him.

Victoria Β· 22 March 2020

Agent replied

Hi Vicki Thanks ever so much for your kind words. Myself and my team at Ainsworth Lord Estates are always delighted to be able to help. Feel free to contact us anytime. Never a problem.. Paul

5/5

Google

Above and beyond service from lovely, professional people who love what they do.

Ged Β· 14 December 2025

Agent replied Β· 14 August 2026

Thanks Ged we really appreciate you posting this and delighted you were happy with us. Good luck and thanks for using us.

5/5

Google

Visited Ainsworth Lord Estate agents as a new contractor to visit Paul and Deborah. I was greeted by Deborah who was very welcoming. After a conversation with Paul, I got accepted as a new contractor for their business. My first impressions of the place were that the whole team was very friendly and welcoming. Paul was very professional, organised and helpful. I am looking forward to working alongside them and being part of their team. Taz Mukadam

Tahir Β· 30 March 2020

5/5

Google

Visited Ainsworth Lord Estate agents as a new contractor to visit Paul and Deborah. I was greeted by Deborah who was very welcoming. After a conversation with Paul, I got accepted as a new contractor for their business. My first impressions of the place were that the whole team was very friendly and welcoming. Paul was very professional, organised and helpful. I am looking forward to working alongside them and being part of their team. Taz Mukadam

Tahir Β· 22 March 2020

4/5

Google

They did everything to get me in within 8 weeks. Any queries and they answered them straight away even the daft questions. Thank you..

Daz Β· 14 August 2025

Agent replied Β· 14 August 2026

Thank you Daz we appreciate you taking time to post this and please be assured, there are no β€˜daft questions’.

5/5

Google

From the moment I enquired at Ainsworth Lord Darwen I have always dealt with Verity from the start she found us the perfect flat for us and did all she could to help us!! Even after moving in she's been incredible so highly recommended!!!! Thank you so much!!

Laura Β· 22 March 2018

Agent replied

Hi Laura.. Thank you for taking the time to leave us a nice review. We really do appreciate feedback form our clients and tenants alike. It is so important. We're delighted you had a great experience form Verity and she serviced your needs well. We hope you will enjoy your new home for a long time to come. As always, let us know if there is anything we can help with. Thanks again!

5/5

Google

House only been on a day and sold . Very professional from start to finish . Anthony was amazing and great middle man for communication. Would highly recommend if you have a property to sell.

Graham Β· 13 March 2022

Agent replied Β· 10 June 2024

Thank you for your great review, it was a pleasure πŸ‘ …

5/5

Google

We just boughgt our dream house through Ainsworth Lord Estates. Deborah has been very helpful and responsive all the time. Her knowledgeable service really helped us to make our home purchase much smoother than we expected. We would highly recommend Ainsworth Lord Estate and especially Deborah for her excellent and professional service. Thank you again Deborah!!

Carly Β· 13 May 2023

5/5

Google

Very pleasant dealings with Paul whilst negotiating lease for takeaway. Offered good advise on terms before i agreed to sign the Landlords lease. Very professional and explained things in simple terms. I am pleased he was recommended to me and will recommend to others.

Abdul Β· 30 March 2020

Agent replied

Hello Abdul, thank you for your kind review. Always happy to oblige and try to offer the best advice I can. We wish you well with your venture. Paul Ainsworth Lord

5/5

Google

Very pleasant dealings with Paul whilst negotiating lease for takeaway. Offered good advise on terms before i agreed to sign the Landlords lease. Very professional and explained things in simple terms. I am pleased he was recommended to me and will recommend to others.

Abdul Β· 22 March 2020

Agent replied

Hello Abdul, thank you for your kind review. Always happy to oblige and try to offer the best advice I can. We wish you well with your venture. Paul Ainsworth Lord

5/5

The Trusted Agent
Tenant

Excellent Customer Service - they really look after you

Report review Β»David in Hazel Close Blackburn - 16 Nov 17 I came to see Verity in the Lettings department as I needed a place to live at very short notice due to marital separation. She was very sympathetic and guided me through the entire process from viewing to application to moving in and conducted herself in a very professional manner at all times. I am very grateful to the attentive manner with which all the staff dealt with me from start to finish and would recommend ALE to anyone. The really do look after you.

David Β· 17 November 2017

5/5

The Trusted Agent
Tenant

Amazing Customer Service Skills

Had amazing assistance from Verity, she went out of her way to help me get the rental i wanted and contacted me back promptly to tell me what information was needed. Everything was arranged as quick as possible, looking forward to moving in. I would definitely recommend on using Ainsworth lord estate. Very friendly staff. A good indication of a company is how they handle problems and i had some issues getting all the information and Verity was great and helped me sorting everything i needed. Would highly recommend on dealing with this company. Ruth.

Ruth Β· 29 September 2017

1/5

Google

I'm actually at a loss as to how this estate agent has such a high rating on Google Reviews (must be fake). In my experience, they have been uncaring and unprofessional. There were several issues with my property before I moved in (damp stained carpet and damp bathroom wall), which I was told would be fixed before I moved in. The bathroom wall was sorted 6 months after I moved in, after I consistently contacted them about it, and the carpet stain was still there when I moved out (14 months later). The house itself was of very poor quality (very cold and damp), but at the time, I needed a quick move and the rent was cheap enough so that was expected I guess. I do have to say I was thankful to Sally for returning my deposit (although I did have to make a couple of phonecalls chasing this after several emails went unanswered). Amazingly [sarcasm], a few days after my deposit was returned, I received a lovely [more sarcasm] email from the estate agents informing me that I was in arrears and owed them money, including a late rent charge. I received this on the 13th May having paid my full months rent on the 18th April, despite moving out on the 4th April. (They requested a 30 days notice period so I didn't mind paying the April-May rent). I replied immediately explaining that I couldn't be in arrears as I had moved out and paid my rent up until the 17th May and had even walked in them performing a viewing on the property before I'd even officially moved out when I popped round to pick up the last of my belongings. 5 days later, I've had no reply - very professional. Anyway, apologies for the essay, but after a bit of research, this estate agent has a terrible reputation and I can only assume all the good reviews on Google are fake and I would urge people to stay away.

Daniel Β· 22 June 2017

5/5

Google

Excellent communication and friendly, professional service from start to finish. Lovely personal touch with a new home card when we collected the keys.

Ginette Β· 14 August 2025

Agent replied Β· 14 August 2026

Thank you Ginette for posting this super review and we're so pleased you were happy with us on your purchase. Enjoy your new home.

5/5

Google

Lovely staff all on hand to support at both Birkenshaw and cleckheaton branch, very helpful, house sale was smooth, thank you to all.

Rachel Β· 14 August 2025

Agent replied Β· 14 August 2026

Thanks Rachel it's always great to get a 5 star for 2 offices and we appreciate your taking the time to post this. Thanks for using us and good luck in your new home.

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Questions about Ainsworth Lord Estates Darwen

What do sellers say about Ainsworth Lord Estates Darwen?

4 reviews from sellers, rated 5.0 out of 5 on average. For example, David wrote: "I Dealt with Anthony at Ainsworth-Lord Estates, what a nice guy, He came and valued my house and i decided to instruct him straight away really, very confident ..."

What do buyers say about Ainsworth Lord Estates Darwen?

3 reviews from buyers, rated 5.0 out of 5 on average. For example, Lesa wrote: "I purchased my home through Ainsworth Lord Estates and feel they provided a very efficient professional service. The staff were always very friendly and happy ..."

What do landlords say about Ainsworth Lord Estates Darwen?

5 reviews from landlords, rated 5.0 out of 5 on average. For example, Mr wrote: "The letting process was a professional service from start to finish. It didn't take long before the house was let with some thorough background checks ..."

What do tenants say about Ainsworth Lord Estates Darwen?

18 reviews from tenants, rated 5.0 out of 5 on average. For example, Todd wrote: "I've just got my first rented house through Verity at ainsworth-lords estates. She made the experience very easy for me. Very polite, bubbly and easy to talk ..."

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