Trusted Agent profile · Darwen, Lancashire

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Ainsworth Lord Estates Darwen reviews

4.4

★★★★★ Great

569 reviews across 2 platforms

49 Market Street, Darwen, Lancashire, BB3 1PS

Ainsworth Lord Estates's office in Darwen, Lancashire, at 49 Market Street, is rated 4.4 out of 5 across 569 reviews on two platforms, including 535 Google reviews rated 4.4.

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4.4 / 5

535

Reviews on Google

This office

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5.0 / 5

34

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Ainsworth Lord Estates Darwen

Ainsworth Lord Estates is a family run estate and letting agents. based in Darwen and Blackburn. Owners Paul and Deborah Ainsworth Lord live locally as do all members of their long serving and experienced team. We are proud to service the property needs of the people of Darwen, Blackburn, East Lancashire and beyond. Our aim is to make your property experience as stress free as possible. With our exceptional local knowledge we can help you find your dream home, ideal buyer or trusted tenant. The range of property management, conveyancing, mortgage and alternative sale options that we offer enables us to service your property requirements quickly, expertly and all from our Darwen and Blackburn Offices.

Reviews

Every review we hold for the Darwen office, from every platform, shown as written. First names only.

5/5

Google

J. R. Hoppers worked extremely hard with a professional approach and excellent communication skills. In particular Leeselle Wren and Pam Baines have been exceptional . Their persistence, professional approach and negotiating skills ensured the successful sale and completion of our former property and the purchase of our current property.We can recommend them unreservedly as excellent estate agents. Our thanks also go to the team whom worked behind the scenes producing the marketing and carrying out all the necessary admin.

Richard · 15 March 2026

Agent replied · 15 July 2026

Hi Richard, thank you so much for the review ❤️

5/5

Google

I had a positive experience with J.R. Hoppers. From start to finish, the entire team was friendly and helpful throughout the process. Sam conducted our initial viewing, she struck a perfect balance between offering helpful ideas and perspective while also giving us the freedom to explore the property and discuss our impressions privately, which I really appreciated. As the process progressed, Leeselle and Pam were a real pleasure to work with. They were consistently approachable, responsive and quick to address any queries. Leeselle was particularly accommodating, providing access to the property for various surveys, often at short notice and requiring flexibility with her time, which I we hugely appreciated. The teams professionalism and kindness really made the experience much smoother. I would highly recommend them.

Catherine · 15 January 2026

Agent replied · 15 July 2026

This is wonderful to read Catherine, thank you so much! ❤️

5/5

Google

Adam Kemp is a wonderful person to work with. As a tenant and he has been so helpful and nothing but a pleasure to rent through. I’m so grateful Adam was in charge of our property as he made everything so easy. Thanks again Adam, we can’t fault your customer service

Matthew · 7 August 2026

Agent replied · 7 September 2026

Thanks Matthew! It’s fantastic to hear your renting experience has been so straightforward and positive. Providing helpful, reliable service really matters to us, so thank you for sharing such brilliant feedback.

5/5

Google

Exceptional Service from Hoppers, Huge Thanks to Leeselle and Pam! We are absolutely delighted with the service we received from Hoppers during the sale of our home. From beginning to end, Leeselle and Pam were outstanding. Their professionalism, warmth, and constant communication made the whole process smooth and stress-free. The marketing of our property was excellent, generating strong interest right away, and their advice throughout was always honest and reassuring. Leeselle and Pam kept us updated at every stage, handled all the details with real care, and went above and beyond to ensure everything ran seamlessly. Their hard work and dedication resulted in a fantastic outcome. We couldn’t recommend Hoppers, especially Leeselle and Pam, highly enough. If you want an estate agent who truly looks after you and delivers exceptional results, they are the team to choose.

Neil · 15 December 2025

Agent replied · 15 July 2026

Thank you so much Neil! I love reading these! ❤️

5/5

Google

I had a great experience with this estate agent from start to finish. The team were friendly, personable, and always quick to get back to me. Communication was excellent throughout, and I always felt in the loop. There were a few unexpected delays along the way, but Angela was fantastic at keeping everything calm and organised. Her attention to detail and constant coordination made a huge difference and took a lot of the stress out of the process. I’d unreservedly recommend them to anyone looking for a professional and genuinely caring team to handle their sale or purchase.

Shelley · 14 November 2025

Agent replied · 14 August 2026

Shelley many thanks for such a lovely and comprehensive review. We know the sale had bumps in the road and was stressful for you but we're so pleased that Angela and the team used their experience to sort everything out. We do try to go above and beyond and its great when this comes across. Good luck in your new home and thanks for using us to sell.

5/5

Google

I have used hoppers on Kirkby Stephen for both sales and rental. We have just completed a sale that went perfectly . It’s always a stressful time but the service from both lesseelle wren and Pam bains was excellent . The team took care of everything with the house selling in 2 days and the transaction completed with 3 month which is good going . And a happy buyer as well Big thanks Peter

Peter · 15 December 2025

Agent replied · 15 July 2026

Brilliant Peter - thank you so much for your review, it means the world to us 🤗 …

5/5

Google

When viewing the agent was courteous, helpful and friendly. When purchasing our house Jenny went above and beyond to help with queries and a few problems which were successfully dealt with. The whole service was supportive and efficient. Thank you!

Val · 24 July 2026

Agent replied · 14 August 2026

Thanks Val we really appreciate you posting this and we always like to get feedback from buyers as well as sellers. We so pleased Jenny was able to help sort the issues out as we appreciate it was stressful for you but we hope you can now enjoy your new home.

5/5

Google

I have recently completed a house purchase via robertwatts. I cannot praise cleckheaton branch enough all the team but especially Jenny. The whole process was a long and stressful experience through no fault of robertwatts what so ever but lack of communication via the solicitors in the chain. If it had not of been for Jenny I don’t think I would have sanely got through the whole sale. Jenny and the team went above and beyond to chase things that was not even their job to do and made sure to keep me up to date with regular updates. Was always quick to reply with any update when asked even if there was no update. I cannot thank you enough for finally getting me in my new home, without you all I think I’d still be waiting.

Sarah · 14 August 2025

Agent replied · 14 August 2026

Wow, Sarah thank you posting such a super review and we are delighted Jenny and the team were on hand to get you through the process. It can feel never ending but we pride ourselves on our professional service and like you say, constant communication is vital. Jenny has so much experience in the industry there is little she hasn't dealt with so we're so happy you appreciate all her efforts. Do enjoy your new home and all the best for the future.

5/5

Google

I had an excellent experience with the Cleckheaton branch. Jenny and Stephen were absolutely fantastic from start to finish. They were friendly, professional, and always ready to help with any questions I had. Their communication was brilliant, and they made the whole process smooth and stress-free. I’m really grateful for all their support and would highly recommend them to anyone looking for a reliable estate agent.

Zee · 14 December 2025

Agent replied · 14 August 2026

Thank you Zee we really appreciate you posting this. We know the sale was convoluted at times, aren't they all, but we're so pleased that Jenny & Stephen could help smooth the way forward. Enjoy your new home.

5/5

Google

We are thrilled with our recent property purchases and would like to thank the team especially Leeselle and Angela (our rental property) for their professionalism and excellent customer service which ensured deadlines were completed and successful outcomes achieved on both occasions. We have no hesitation in recommending Hoppers to new customers - Thank you again Leesell e and Angela. Jane and Neil

Jane · 15 January 2026

Agent replied · 15 July 2026

Thanks for your review Jane! Merry Christmas 🎄 …

5/5

Google

Rachel Day was fantastic throughout the purchase of our first home. She was professional and kept us informed every step of the way. She made the whole process much less stressful and would highly recommend her to anyone buying a home.

Harriet · 14 June 2026

Agent replied · 14 August 2026

Thank you Harriet that is a super review. Buying your first home can be stressful as you say but we're delighted Rachel made the process smoother with clear communication which is always vital. Enjoy your new home.

4/5

Google

Paul seems to be a fair and unfazed landlord however, I was disgusted to see that he totally supported the wedding shop that closed without notice, the tenant had fraudulently signed guarantor paperwork herself, claiming to be her friend to obtain the shop… so long as Paul still got his money he wouldn’t report her to the police. I am absolutely appalled by this as he himself, should be an upstanding citizen of the law. Clearly NOT, even when televised!! Nightmare Tenants, Slum Landlords, season 6, episode 6

D · 5 April 2025

Agent replied · 7 December 2024

Thanks for your comments DT. But just let me clarify some of your misunderstandings. My job is a Letting Agent and I was not the landlord. Part of my role is to recover monies owed-to our clients. If you were the landlord that’s what you would want me to do. You actually don’t know if the police were involved or not. That said, the tenant did agree to pay the debt . But just note on reporting things to the police. It makes no difference what we report to the police they do absolutely nothing. Even when gun threats are made against us they do nothing. My client was happy with the outcome so I think we did well in a difficult situation. But thanks for watching!

1/5

Google

Terrible experience with this company and I wouldn’t recommend. Spoke with an agent, Gill, who from the very beginning had an awful attitude and her responses were very unprofessional and disrespectful. Prospective customers should be treated with a level of respect and decency which is lacking at this company. You’d think they would have a basic understanding of the properties they’re selling but instead she responded to my questions as “how am I supposed to know”. Looking through the rest of the google reviews, it seems that customer service at this place isn’t the best.

G · 14 June 2026

Agent replied · 14 August 2026

We are sorry you were unhappy with our service but Gill works in Rentals and you mentioned a house to sell so which side were you dealing with and what was the nature of your issue? The vast majority of our reviews mention great customer which we pride ourselves on so we are very concerned your experience was so poor. We have since looked into this and it is a rental house and Gill did offer to find out about the queries you had after we had spoken to the landlord. You wanted the landlord's number but unfortunately we cannot disclose this information due to data protection laws. We are sorry you were so unhappy but we do not feel we could do anymore here.

5/5

Google

A very friendly and professional approach from the whole team at Hoppers throughout a lengthy sales process. Special thanks to Leeselle, Pam and Claire for their efforts.

Maggie · 15 June 2026

Agent replied · 15 July 2026

Thank you so much Maggie!

5/5

Google

Alice was amazing at helping me through my house move, she is super friendly and professional and was more than happy to help with any questions I had!

Katie · 7 June 2026

Agent replied · 7 September 2026

Thank you Katie for your kind words. Moving home comes with plenty of questions, so it’s lovely to know you felt supported and well looked after along the way.

5/5

Google

I highly recommend Jenny she was absolutely brilliant with us from start to finish with our mortgage. She went above and beyond for us on numerous occasions and we couldn’t be any more grateful to her!

Grace · 14 March 2026

Agent replied · 14 August 2026

Thank you Grace we're so pleased that Jenny went above and beyond and was on hand whenever you needed her as this is crucial in the process. Good luck in your new home.

5/5

Google

Jenny was absolutely amazing, if it wasn’t for her the process would have been 10x slower and 100x more painful! Wouldn’t hesitate to use again, she has been just fabulous

Casey · 14 April 2026

Agent replied · 14 August 2026

Wow thanks Casey that is great review and we know Jenny made a difference in a difficult sale so we’re delighted you were so happy. Thanks for using us and enjoy your lovely new home.

5/5

Google

Really great, efficient service from beginning to end. Sarah, Pam and Leeselle were so friendly to deal with and made the whole process very straightforward. Thank you again for all of your help and support in buying my first home.

Samantha · 15 November 2025

Agent replied · 15 July 2026

Thank you for this Samantha. It's made our day! ❤️

5/5

Google

Amy was great from start to finish with our purchase for our first property. Always got back to us as quick as possible with any queries and supported us with anything we need and when out of office on holiday the other girls were quick to pick up her emails and help. As a first time buyer this definitely helped me feel in good hands and comfortable throughout the process. Thanks to all Cleckheaton team 🏡

Lydia · 14 August 2024

Agent replied · 14 August 2026

Thank you Lydia for your lovely comments about Amy and the other ladies at Cleckheaton. We know the buying process can be lengthy so thorough communication is vital. Enjoy your new home.

5/5

Google

We couldn't be happier with the service we received. Throughout our purchase, the team was consistently transparent, clear, and proactive in their communication, which made a real difference in what can often be a stressful process. They took regular follow-ups with both our solicitors and the sellers, keeping the chain moving and making sure nothing fell through the cracks. Any time we had a question, we got a clear and honest answer, no vague responses or being left in the dark. Their active involvement in chasing progress on both sides genuinely helped keep things on track, and we always felt informed about where things stood. Would highly recommend them to anyone buying or selling a property.

Gaurav · 31 August 2026

5/5

Google

I had the pleasure of dealing with Molly during the letting process. Everything went really smoothly and Molly kept me informed every step of the way.

Jack · 14 February 2026

Agent replied · 14 August 2026

Thank you Jack for your super review and we're so pleased Molly and the Lettings Team were on hand to help.

5/5

Google

Thank you so much to Angela! She was there every step of the way with purchasing our property! 10/10 service from us!

Charlotte · 14 March 2026

Agent replied · 14 August 2026

Thanks for this Charlotte that's a great review and we're delighted Angela was able to help so much. Enjoy your new home.

5/5

Google

Leeselle, Pam and Angela in our recent renting of one property and selling another have been excellent. Efficient, accommodating and professional in their approach. They have kept us informed at every stage. Thank you all.

Sandy · 15 November 2025

Agent replied · 15 July 2026

Thanks Sandy, that means a lot 🎉 …

5/5

Google

Amazing service from Angela, she was soo lovely, very fast at getting back to us with any querys, always keeping us up to date, also spoke with stephen a few times who was so friendly. Highly recommend, thankyou for been amazing. Mr&Mrs beetham.

Laura · 14 August 2025

Agent replied · 14 August 2026

Thank you Laura that is great to hear that both Angela and Stephen were on hand to help. Good luck with your future plans.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Ainsworth Lord Estates Darwen

How many reviews does Ainsworth Lord Estates Darwen have?

Ainsworth Lord Estates's Darwen office has 569 reviews across two platforms: 535 on Google, 34 on View Agents.

What is Ainsworth Lord Estates Darwen's rating?

Ainsworth Lord Estates Darwen is rated 4.4 out of 5 across all 569 reviews, and 4.4 out of 5 on Google from 535 reviews.

What do sellers say about Ainsworth Lord Estates Darwen?

4 reviews from sellers, rated 5.0 out of 5 on average. For example, David wrote: "I Dealt with Anthony at Ainsworth-Lord Estates, what a nice guy, He came and valued my house and i decided to instruct him straight away really, very confident ..."

What do buyers say about Ainsworth Lord Estates Darwen?

3 reviews from buyers, rated 5.0 out of 5 on average. For example, Lesa wrote: "I purchased my home through Ainsworth Lord Estates and feel they provided a very efficient professional service. The staff were always very friendly and happy ..."

What do landlords say about Ainsworth Lord Estates Darwen?

5 reviews from landlords, rated 5.0 out of 5 on average. For example, Mr wrote: "The letting process was a professional service from start to finish. It didn't take long before the house was let with some thorough background checks ..."

What do tenants say about Ainsworth Lord Estates Darwen?

18 reviews from tenants, rated 5.0 out of 5 on average. For example, Todd wrote: "I've just got my first rented house through Verity at ainsworth-lords estates. She made the experience very easy for me. Very polite, bubbly and easy to talk ..."

Where is Ainsworth Lord Estates's Darwen office?

Ainsworth Lord Estates Darwen, 49 Market Street, Darwen, Lancashire, BB3 1PS.

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