Trusted Agent profile · Darlington
★★★★★
766 reviews across 3 platforms
7 Duke Street, Darlington, DL3 7RX, DL3 7RX
Part of Smith & Friends Estate Agents, see every office.
Smith's office in Darlington, at 7 Duke Street, is rated 4.8 out of 5 across 766 reviews on three platforms, including 91 Google reviews rated 4.3.
Every review we hold for the Darlington office, from every platform, shown as written. First names only.
5/5
GoogleWe rented a property through the Darlington branch and the service was amazing. Olivia was the one helping us and she explained everything in simple terms and clearly which really helped us. Thank you so much we would definitely recommend. 11/10
Thank you Paige for your 5 star review, we greatly appreciate it. Kind regards Mark Smith Managing Director
5/5
GoogleI've been working with Smith and Friends Letting Agent for some time now, and I can't sing their praises enough. Their responsiveness to my specific needs has been unparalleled. What truly sets them apart is their unwavering dedication to ensuring that both landlords and tenants are not just satisfied, but truly happy with their service. I've received glowing feedback from my tenants, who consistently report that their needs are not just met, but exceeded. As a landlord, their patience, professionalism, and cost-effectiveness have been a lifeline, especially in these challenging times. Smith and Friends understand the importance of being financially savvy without compromising on quality service. To the entire team at Smith and Friends, I extend my heartfelt gratitude. Thank you for your exceptional service, and I eagerly anticipate continuing our journey together. Here's to many more successful years ahead!
Thank you Richard
5/5
TrustpilotAbsolutely brilliant
Mark, Chloe and the team at the Ingleby branch are absolutely superb! So professional, helpful and friendly. Nothing is ever too much trouble and I would highly recommend them! Thank you :)
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotSold in days Did not expect my home to sell in 4…
Did not expect my home to sell in 4 days staff wonderful polite and happy each time you see them great service and well done 😀 👍
5/5
TrustpilotSale of our home and purchase of another
Manj was really helpful and really worked to get deals on both our sale and the purchase. Would recommend Smith and Friends.
Thank you Sarah for your 5 star review of Manj, he was delighted to read your feedback as we were.Best WishesMark SmithManaging Director
5/5
Trustpilot10/10 Estate Agent
If you want an estate agent that provide’s 100% customer service then use Smith & Friends. I have recently sold my property with this agency and Mark, Manj and Andrea have been absolutely amazing, they went above and beyond to provide 100% customer service, putting my mind at ease and always on hand to answer queries. I was constantly updated at every step and they filled me with utter confidence in their ability to get the job done in a quick, efficient and hassle free manner. I would highly recommend this agency. Thank you again Mark, Manj and Andrea for a job well done, your all super stars
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotGreat team
Great team who were always willing to go out of their way to help. Friendly, knowledgeable and extremely
Thank you Damien for your 5 star review of our Hartlepool team. Kind regards Mark Smith Managing Director
5/5
TrustpilotHelpful service
Smith & Friends Estate Agents made selling my home easy. The team was helpful, kept me informed, and handled everything smoothly. I highly recommend them.
Hi Bernard, thank you very much for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotHighly recommend Smith & Friends
Excellent service from Smith & Friends on the sale of my house. From the initial evaluation to completion they were always available for advice and assistance.Within 24 hours of the house going on the market, we had eight viewings booked and received an acceptable offer within 48 hours. All staff were professional and knowledgeable. They were all so friendly and I have no hesitation in recommending them.
Thank you Peter for your 5 star review, it is greatly appreciated by us all.Kind regardsMark SmithManaging Director
4/5
TrustpilotGreat service
Overall pleased with the service throughout from Darlington smith & friends when selling my home. Stand out service was from Joy during sales progression, despite other delays she constantly kept me updated, chased all parties, was extremely responsive and approachable. Unfortunately communication wasn’t as great during a period of Joy being off however I couldn’t compliment the service from her more - made a stressful process much easier.
Thank you Gemma for your review.Kind regardsMark SmithManaging Director
5/5
TrustpilotGreat team
Great team. Always available and can't do enough.
Thank you Mr Paylor for your 5 star review of our Hartlepool team. Kind regards Mark Smith Managing Director
5/5
TrustpilotExcellent.... Again
Have used three times to sell and once to manage a let. Excellent on all occasions.
Thank you Matt for your 5 star review, we greatly appreciate your repeat business and recommendations to others. Kind regards Mark Smith Managing Director
5/5
TrustpilotExcellent service
Robinson’s have been excellent with the sale of our property from the instruction through to completion, from everyone organising viewings through to assisting with the sale itself and a special mention to Joy who has been extremely helpful and throughout the process l would certainly recommend using them if you are considering selling your home
Thank you for your brilliant review of our Darlington team Vicki. Joy and the team will be delighted to read your kind words. Best Wishes, Mark
5/5
TrustpilotFantastic service from putting our home…
Fantastic service from putting our home up for sale it sold in two days lovely staff done a fantastic job special thanks to Nicola
Thank you Mr & Mrs Ross for your lovely review. Kind regards Mark SmithManaging Director
5/5
TrustpilotAndrea was fantastic
Although the sellers pulled out of my purchase just prior to completion, Andrea was amazing and has been a great support along the way, even offering support after the purchase had fallen through
Thank you Melanie for your 5 star review of Andrea and our Ingleby Barwick team.Kind regardsMark SmithManaging Director
4/5
TrustpilotPaige is excellent
Paige is excellent! Great at communicating with us, resolving issues quickly and efficiently and keeping us up to date!
5/5
TrustpilotThe staff are throughly professional in…
The staff are throughly professional in their service.Friendly and ready to advise...making the purchasing process smooth and problem free...always obliging and ready to help..
5/5
TrustpilotAbsolutely Amazing and Caring Team
As a first-time buyer, I honestly had no idea what I was doing and felt completely overwhelmed by the whole process.
Thank you Keitan for your fantastic 5 star review of our Stockton team, we really do appreciate your kind words and good luck in your first home. Kind regards Mark Smith Managing Director
5/5
TrustpilotGreat experience in buying our first…
Great experience in buying our first home. We were tenants with them and the process was exactly how it is was described it would be. Check out of rented property was good and their mortgage adviser helped us with our purchase, Chris at HNW assisted with our legals and the sales staff were polite and always returned calls or emails even the most trivial things. Highly recommended.
Thank you Louise for your 5 star review of our Stockton office. We greatly appreciate your kind words.Best WishesMark SmithManaging Director
5/5
TrustpilotWould like to thank the Stockton office…
Would like to thank the Stockton office for handling the sale of my house. In particular Lindsey has gone the extra mile to make a stressful time smoother. She helped keep the sale on track, keeping me informed along the way. Very friendly and professional throughout. Couldn't recommend this team highly enough
Thank you for your review Annabel, Lindsey will be delighted to read your review. Best Wishes, Mark
5/5
TrustpilotThe staff are extremely helpful
The staff are extremely helpful. They work hard to resolve any problems, and keep you informed at each stage.
Thank you Mrs Hoskisson for your 5 star review of our Middlesbrough team. Kind regards Mark Smith Managing Director
5/5
GoogleRecently used robinsons Darlington branch to find a new home to rent. Olivia was helpful, friendly and kept us updated every step of the way. Thank you 5****
Thank you Georgia for your 5 star review. Kind regards Mark Smith Managing Director
5/5
TrustpilotFive star service from Smith and Friends
We would highly recommend Smith and Friends. They were extremely proactive in order to achieve our sale and we were kept informed at all times. The marketing was excellent and their marketing on Rightmove really stands out from the crowd. The photographs were of excellent quality and the listing was clear and concise. Nothing was too much trouble. The excellent service also continued with Joy in sales progression who kept us up to date with everything and ensured our sale went through. We also purchased a property from them at the same time and this was handled extremely professionally also. We have used the Darlington office a number of times and wouldn't hesitate in recommending them.
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotGreat service!
Easy process, great communication. Fought to get us more info from buyer and their solicitor when things weren't progressing. Great service!
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