Trusted Agent profile · Darlington
★★★★★
766 reviews across 3 platforms
7 Duke Street, Darlington, DL3 7RX, DL3 7RX
Part of Smith & Friends Estate Agents, see every office.
Smith's office in Darlington, at 7 Duke Street, is rated 4.8 out of 5 across 766 reviews on three platforms, including 91 Google reviews rated 4.3.
Tell us what you need and we'll put you in touch. Smith & Friends Estate Agents (Darlington) hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Darlington.
Every review we hold for the Darlington office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat experience with Smith and Friends
Excellent experience with Smith and Friends Darlington. Kept me informed and updated as a buyer, and helped me with my solicitor and mortgage broker choice too. Rescued a purchase for me when I needed help. Special mention to Joy, Sally, Michelle, Jess, and Suzanne.
Thank you for your 5 star review of our Darlington team.Kind regardsMark SmithManaging Director
5/5
TrustpilotFrom first contact to view a property…
From first contact to view a property to signing for the keys , Hayden has been amazing, he has responded to my emails very quickly and has made this process for us so much less stressful , we could never thank him enough for all the support and kindness. We would recommend smith and friends 100%.
Thank you Alison for your 5 star review. Hayden will be delighted to read your kind words too.Best WishesMark SmithManaging Director
5/5
TrustpilotExperience with the Stockton team
The staff at the Stockton office were helpful and professional at all times. This was a difficult transaction at times but Lindsey especially could not have done more if she tried. We felt that she went above and beyond our expectations and we felt supported at all times. Many thanks to Lindsey and the Stockton team.
Thank you for your 5 star review of our Stockton team and Lindsey.Best WishesMark SmithManaging Director
5/5
TrustpilotFriendly, professional service
Staff Nicola, and others provided friendly and efficient service. They are very supportive and professional in their roles, not to mention patient and understanding. Made my property purchase experience bearable as this can be a very stressful process. Keep up the good work!
Thank you for your 5 star review, we greatly appreciate your kind words. Kind regards Mark Smith Managing Director
5/5
TrustpilotRobinson’s estate agents have been…
Robinson’s estate agents have been fantastic with our new house purchase ! Can not recommend highly enough all the staff are lovely but in particular Joy was amazing we dealt with Joy from start to finish ! She answered emails immediately and was always there on the phone if you called kept us updated throughout ! Joy was brilliant ! Thank you so much Robinson’s would highly recommend this estate agents ! 5 ⭐️⭐️⭐️⭐️⭐️
Thank you Laura for your brilliant review of Joy and our Team at Darlington. Best Wishes, Mark
5/5
TrustpilotExcellent service I’ve already…
Excellent service I’ve already recommended you to a few people first class from start to finish
Thank you Mr & Mrs Strange for your 5 star review, we greatly appreciate your kind words. Best Wishes Mark Smith Managing Director
5/5
TrustpilotSmooth and Stress‑Free Buying Experience
Excellent service from start to finish during my property purchase. Andrea and the team at Smith & Friends were consistently supportive, professional, and easy to work with. I’d happily recommend them to friends and colleagues.
5/5
TrustpilotThe Darlington branch of Smith &…
The Darlington branch of Smith & Friends were so friendly, professional and helpful throughout the whole buying process. I would especially like to thank Joy for guiding, pushing the sale along and generally helping me from start to finish.
Thank you Wendy for your 5 star review of our Darlington team. It is greatly appreciated by us all.Best WishesMark SmithManaging Director
5/5
TrustpilotI've had great experience with this…
I've had great experience with this company, the staffs are all very helpful and always kept me informed particularly Nicola Midleton in my case has been amazing and pushed things forward for me to get things done on time So thank you :)
Thank you Mrs Wrightson for your fantastic review of our Hartlepool team and in particular Nicola. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotFirst Time Buyer
First time buying a house, Smith & Friends were really helpful, very responsive, knowledgeable about queries and quick to action any concerns or issues. Lindsey in particular from Stockton was always helpful and feel like they went the extra mile.
3/5
TrustpilotSpeak to a manager if you have a problem
The manager of the Darlington branch was amazing when I contacted her but she shouldn’t have had to sort things out when she’s was off other staff should have done something about the situation I was constantly contacting them regarding instead of fobbing me off
5/5
TrustpilotFirst class professional service
First class professional service from start to finish. I was kept very well informed of progress all the way through. Special mention to Joy in particular who was absolutely brilliant in after sales and helped to keep the process moving along at pace. Highly recommend!
Thank you Jo for your brilliant review of our Darlington team and in particular Joy. Your review and kind words are appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotHayden has been amazing throughout our…
Hayden has been amazing throughout our journey of getting our house, he’s always been on hand to answer all and any queries we’ve had to go to him with and has kept us up to date every step of the way! We couldn’t thank you enough for your amazing service thank you.
Thank you Miss Collier for your 5 star review, it is greatly appreciated by Hayden and the team at Stockton.Best WishesMark SmithManaging Director
5/5
TrustpilotExceptional care and attention to…
Exceptional care and attention to detail particular mention to Elaine who goes over and above with excellent communication to keep you informed each step of the way
Thank you Pam for your 5 star review of our Middlesbrough office, Kind regards Mark Smith Managing Director
5/5
Trustpilot5* Service & Support
Couldn't have asked for more from Smith and Friends, from solicitor advice to assisting with viewings for our sale. We were also lucy to actually find our purchase property that was listed with them. Great advice and support from our contact during the process,
5/5
TrustpilotA good partnership between agents and…
A good partnership between agents and client. I felt comfortable to talk to the agents about the sale of our property and was kept up to date about the progress of the sale. The agents advertised the property but also mailed suitable buyers from their own database who may be interested. In all a positive experience and would use again,, thank you.
5/5
TrustpilotAmazing agency
The agency was brilliant, extremely helpful and lovely. I’ve meet Toni on our first meeting I had a good vibe that she will understand me, and she did. Thank you Toni and the rest of the agency staff.
Thank you for your 5 star review of Toni and our Middlesbrough team.Kind regardsMark SmithManaging Director
5/5
TrustpilotAll straight forward and great help and…
All straight forward and great help and correspondence off everyone
Thank you Mr Cromack for your 5 star review. Kind regards Mark Smith Managing Director
5/5
GoogleI cannot praise Smith& Friends enough. The process has been made easy for me with everything explained. The staff were so friendly and professional whenever I rang for advice. I would like to give a special thanks to Michelle for guiding me through this process.
Thank you so much Wendy for your fantastic review. It is greatly appreciated by the team and myself. Best Wishes Mark Smith Managing Director
5/5
TrustpilotExcellent service from Darlington and Bishop branches
I worked with the Darlington and Bishop office for the purchase and sale of my property. Both branches were great and managed the sale and viewings start to finish. Special mention to Joy at Darlington and Alison at Bishop they were great at keeping me updated and went above and beyond to get us through the process as quickly and as smooth as possible.
Thank you Stacey for your review.Kind regardsMark SmithManaging Director
5/5
TrustpilotService with excellence
The way the process of the sale,Marton Drive,Stockton Office has been dealt with, could not have been better.Management and staff have been courteous and helpful at all times.It has been a pleasure dealing with them and l would recommend them to everybody wanting to have a stress free experience when selling or buying a property.Thank you.
Thank you Clive for your brilliant review we greatly appreciate you taking the time to write such a positive review. We greatly appreciate it.Best WishesMark SmithManaging Director
5/5
TrustpilotFabulous service
I would highly recommend Smith & Friends to anyone wishing to sell a property. The Stockton team are amazing and made what I had imagined would be a difficult task really easy. Lindsey Nicholson is fabulous and guided us through every step, updating us regularly and keeping the process moving.
Thank you Sharon for your 5 star review.It is greatly appreciated by us all and I have passed this onto Lindsey too.Kind regardsMark SmithManaging Director
5/5
TrustpilotVery friendly and professional staff
Very friendly and professional staff. They kept us up to date and were very helpful if we needed any advice or help.
Thank you Julie for your 5 star review. Kind regards Mark Smith Managing Director
5/5
TrustpilotOrganised and professional
Owning a portfolio, I spread the management across three agencies. Smith & Friends is certainly organised and professional. The departments are very well structured and the customer service is excellent. I would have no hesitation in recommending their services.
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Tell us what you need and we'll put you in touch. Smith & Friends Estate Agents (Darlington) hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Darlington.
