Trusted Agent profile · Darlington
★★★★★
766 reviews across 3 platforms
7 Duke Street, Darlington, DL3 7RX, DL3 7RX
Part of Smith & Friends Estate Agents, see every office.
Smith's office in Darlington, at 7 Duke Street, is rated 4.8 out of 5 across 766 reviews on three platforms, including 91 Google reviews rated 4.3.
Every review we hold for the Darlington office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent service from Andrea in the…
Excellent service from Andrea at the Ingleby office. She demonstrated excellent communication skills throughout the purchase of my new house. She is very friendly and knowledgeable. I am delighted with the service.5 stars and more!
Thank You Suki, for your 5 star review of Andrea at our Ingleby Barwick office. Your review is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotRobbinsons Tees Valley - MW Property Garden Services
Robbinsons Tees Valley sent out contractor Mark from from MW Property and Garden Services to put new trim and silicone round the bath tub as it had come away and needed re sealing.He left a brilliant job and was really friendly, punctual clean and tidy. I’m really pleased with the services Robbinsons Tees Valley have provided.
Thank you for your review Nicky, we are so pleased our lettings contractors are providing a great service. I will thank Mark too.Kind regards, Mark Smith - Robinsons Tees Valley
5/5
TrustpilotVery professional estate agents
Very professional estate agents. A very smoove ride in selling and buying out new place. Good price aswell.
5/5
TrustpilotFriendly, helpful and professional
Very helpful at all times and kept me updated with the purchase of our forever home
5/5
TrustpilotCan not fault Smith and Friends
Can not fault Smith and Friends , they were very professional all the way through the house sale and went the extra mile getting the process completed.
Thank you Chris for your 5 star review. It is greatly appreciated by us all. Thank you for using our services.Kind regardsMark SmithManaging Director
4/5
TrustpilotThe agent(Paige) responded swiftly…
The agent(Paige) responded swiftly whenever I send an email (except when she is off). That’s what people want fast response. She was patient and provided proper information as at when due. I would have only wanted to know when she was on time so I was prepared for it. Apart from that, everything was perfect
Thank you Vivien for your review of Paige and our Stockton team. Kind regards, Mark
4/5
TrustpilotJob well done 👏
All smooth running and helping me not to get too stressed as moving can be very stressful. Always polite and understanding also listening to what I was saying. Thank you very much 😊 .
Thank you for your review it is greatly appreciated.Best WishesMark SmithManaging Director
5/5
Trustpilotwere very much on the ball…
Robinson’s were very much on the ball when it came to keeping us updated , I’ve used Robinson’s multiple times now and wouldn’t honestly go anywhere else , the staff are amazing and so friendly and will help with whatever is needed
Thank you Mr Tait & Mrs Jones for your 5 star review. We greatly appreciate it.Kind regardsMark Smith Managing Director
5/5
TrustpilotStaff were helpful and informative
Staff were helpful and informative, we had plenty viewings were kept up to date at all times. I would have no hesitation in recommending Smith & Friends.
Thank you Laura for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotPurchase of the property took a bit of…
Purchase of the property took a bit of sorting but I had contact with Nicola all the way through the process were she kept me informed and helped get things sorted
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
3/5
TrustpilotNo For Sale sign erected at property…
No For Sale sign erected at property as it was deemed that there was no passing trade.
5/5
TrustpilotFriendly and very helpful in office…
Friendly and very helpful in office from start to finish. Made to feel nothing was too much trouble. Prompt and efficient communication via phone and email
5/5
TrustpilotExcellent service from valuing the…
Excellent service from valuing the property to the sale completion. Staff had super communication throughout and were always friendly, helpful and informative throughout. Would not hesitate to use again or recommend to anyone. Well done to you all and thank you for a super service!
Thank you Vanessa for your lovely review, it is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotSmith and Friends provide a full and…
Smith and Friends provide a full and complete service. Equally professional and comprehensive at every stage of your sale. I've sold multiple properties with them over recent years and would not even consider going elsewhere.
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotI was given great support from Nicola…
I was given great support from Nicola and Rachel on the selling of my property.There helpfulness and advice was a major factor in dealing with any problems which arrived.
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotGreat service
Marketing & photographs taken ensured our property sold within 48 hours of going onto Rightmove.
5/5
TrustpilotOUTSTANDING SERVICE STOCKTON BRANCH.
I have bought 2 properties through Stockton branch. Right from first phone call the whole team directed me in what area to buy my properties in as I live in London I now have 4 properties to rent out and Stockton are managing them for me. I can't praise the whole team at Stockton enough.
Hi Barry, thank you very much for your review of our Stockton team we greatly appreciate your kind words. Best Wishes, Mark
5/5
TrustpilotHouse Sale
All the Staff in the Darlington branch that had input in selling our house was first class. From valuation, to pictures and to completion. Informed all the way through the process.
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotRichard watson made what was a very…
Richard watson made what was a very difficult process a lot easier to bare. Professional and also extremely helpful, nothing was ever too much trouble. Excellent service from start to finish. Thankyou ... Lisa
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotJust the best
Just the best estate agents I have dealt with. They seem to really want to help and are always communicative and approachable. Absolutely recommended.
Thank you very much for your kind words Miss Maher and your 5 star review. It is appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotHelpful staff
Staff were all very helpful throughout the sale.Lindsay Nicholson helped greatly during the final stages of the sale
Thank you Stephen for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotProfessional service from a great team…
Professional service from a great team who were so helpful throughout. Sold my house very quickly and wouldn't hesitate to go with them again. The way they conduct business goes a long way, being polite and making you feel comfortable.
Thank you Abi for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotGreat service from all the Team
Great service from all the Team. Very happy with the outcome achieved. Nicola in was great always providing regular updates.
Thank you Dean for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotIt is lovely to deal with a company who…
It is lovely to deal with a company who ring you periodically to keep you informed, even if nothing has changed. The staff were polite and knowledgeable and someone (a human no a machine) always answered the phone. Lovely affective and efficient company
Thank you Ms Gallagher for your 5 star review, it is greatly appreciated by us all.Kind regardsMark SmithManaging Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Smith Darlington won ESTAS awards in one year, most recently 2025.
ESTAS winner in one year: 2025.
ESTAS awards by year, 20252025 1 Best in Postcode ESTAS 2025 winners
Source: ESTAS winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. Smith & Friends Estate Agents (Darlington) hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Darlington.
Yes. Smith & Friends Estate Agents (Darlington) won Best in Postcode (DL3) at the ESTAS 2025 awards.
