Trusted Agent profile · Darlington
Verified
★★★★★
526 reviews across 3 platforms
6 Duke Street, Darlington, DL3 7AA
Part of JW Wood, see every office.
JW Wood's office in Darlington, at 6 Duke Street, is rated 4.8 out of 5 across 526 reviews on three platforms, including 329 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of five awards JW Wood won in 2026.
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Welcome to JW Wood Estate Agents, your trusted partner in the North East property market. With over a century of experience, JW Wood is renowned for delivering exceptional property services, including residential sales, lettings, and property management. Our dedicated team of local experts is committed to providing personalised, professional, and efficient solutions to meet all your property needs. Whether you're buying, selling, renting, or investing, discover why JW Wood Estate Agents is the go-to choice for property services in Darlington.
The Trusted Agent 2026 results for JW Wood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Darlington office, from every platform, shown as written. First names only.
5/5
GoogleI recently purchased a house from a seller who used JW Wood. When arranging viewings and communicating with the sellers before the sale, Liam and Sandrine were very helpful and responsive. During the after sales process, Gill was …
A fantastic review. Thank you very much.
5/5
TrustpilotAmazing service from Megan
Amazing service from Megan, very friendly and helpful
Many thanks for your feedback we will ensure Megan receives this and we are so pleased you had a successful property journey.
5/5
GoogleOn our first arrival to Darlington, JW Wood Estate Agents helped enormously in securing our first home, 27 years later and they are still at the top of their game and still as helpful. Special thanks go to Gary, Kerry and of course Sandrine for their professionalism, help and advice during our latest transaction. Graham Brittle
What a delightful review, Mr Brittle! We are so happy to hear you are as with JW Wood now as you were 27 years ago. Thank you for your kind words and 5 star rating, we really appreciate it.
5/5
TrustpilotEllie Bass is professional
Ellie Bass is professional , responsive and a good ambassador for JW Wood John C
Thank you for your very kind words. Ellie will be delighted to read your feedback back.
5/5
TrustpilotI’m so pleased with the service I…
I’m so pleased with the service I received. The team were professional, approachable, and always happy to answer my questions. They explained every step of the selling process in detail, making it smooth and stress-free.
Thank you so much for your kind words! We're thrilled to hear you had such a smooth and stress-free experience. It was our pleasure to assist you every step of the way.
5/5
TrustpilotHandling my sale and purchase
Handling my sale and purchase, excellent service and Denise is very professional and responsive. Fingers crossed for a safe conveyance!
Many thanks for the 5 star review. Our Consett team will be delighted that you were happy with their service.
5/5
GoogleThank you so much Paul Bannister for your very promp action this morning getting a plummer to us within the hour when we had a blockage from the outside sewage pipe causing our toilet to block. Absolutely first class service. Sorted in no time. James.
Thank you for your 5 star review, James. We will make sure Paul sees your kind words. Our aim is to provide first class service for our sales and lettings clients and it is really nice to be appreciated.
5/5
GoogleIm currently renting from this agency and always find it great when talking to the staff, Charlotte is one of the best members of staff i have had help with and its always great talking with her and look forward to continuing to do so
Thanks for your five star review, Kevin. We will make sure Charlotte sees your very kind words.
5/5
GoogleBeth was very helpful and provided a great service.
5/5
GoogleSandrine has helped in every way possible to smooth the way for our sale. Gary and Martyn were speedy and efficient. I can recommend JWW without hesitation. Thank you!
Thanks for your kind words Mr McKinley, the Darlington team will be delighted with the 5 star rating and your kind words.
5/5
GooglePhoned in to enquire about a house that had just came onto the market spoke to Hannah Howland who was very helpful and asked all the right questions to work out whether I was a serious buyer and done this in such a nice manner. If my …
Mr Bartholomew, thank you very much for taking the time to write such a complementary review about our new Team member at Darlington, Hannah. She only started with us 5 weeks ago having never worked in the industry before and she is proving to be an absolute star! She will be greatly encouraged by your kind words.
5/5
TrustpilotI've had a great experience with JWW…
I've had a great experience with JWW darlington buying my property. They are professional and know what they are doing. They updated me each step and followed up with each parties. Even though it was my first experience buying a property I had worried about hardly nothing..
Thank you for your lovely review! We’re so pleased to hear that our team at JWW Darlington made your first property purchase a worry-free experience. Wishing you happiness in your new home!
5/5
TrustpilotPrompt
Prompt, professional, efficient and unobtrusive service. Andrew Oates (Andy) processed the transaction with exceptional assistance and support.
Many thanks for taking the time to give Andrew feedback we look forward to being of assistance in the future.
5/5
GoogleA big thank you to Sue Stephenson and all the staff at Woods, what a lovely welcoming and helpful team, very much appreciated. Julie and David Tarn xx
Thank you for taking the time to give Sue and our Darlington team a five star rating and to write such a kind review.
5/5
GoogleOur first buy from JW Wood, was the smoothest so far in comparison to other agents. Hannah Howland made the experience especially smooth sailing and really helpful, she was always in touch and on the ball. I true asset to the team!
What a lovely review, Hannah is delighted to hear your kind words. We look forward to dealing with you through to completion. Thank you.
5/5
TrustpilotAnn was really helpful for our…
Ann was really helpful for our purchase.Very responsive to questions and queries.Highly recommend!
Many thanks for taking the time to leave a review.
5/5
GoogleSandrine is a joy to deal with. She has a lovely telephone manner. She responds quickly and leaves you confident that she is on top of things.
Hi James. Thank you for leaving such a lovely review for Sandrine, she is delighted.
5/5
GoogleReally impressed by Beth and the Team. They really care and pitched our home with as much energy as if it were their own. The video and photography was all top notch too. Highly recommend!
5/5
TrustpilotBrilliant and responsive.
Many thanks for this exceptional review. We look forward to assisting you in the future.
5/5
TrustpilotVery helpful staff who gave lots of…
Very helpful staff who gave lots of good advice.
Many thanks for your kind words. We look forward to being of support In the future.
5/5
GoogleReally responsive and professional. Kerry has been our point of contact and helped to make the process so easy and straight forward. Huge thank you again!
Thank you for taking the time to leave us a 5 star rating and lovely review, Claire. Kerry and the team look forward to being able to hand you the keys to your new home.
5/5
GoogleMy introduction to JWWood in the shape of Gary Stephenson was very professional but also informal & friendly which made a stress free start at what is the begining of what can be a quite stressful process. Picking up the next part of the …
Many thanks for your review, Mr Judd. We have a very committed team at Darlington who work hard to provide a quality service and it is very encouraging to them when a client sends such a good review.
5/5
GoogleLiam was great at updating us quickly on the progression of our purchase and we felt he was very clear and honest. It made the process a lot easier and we felt very comfortable. JW Wood also sent us a really useful “what happens next” document to answer any enquiries we may have had.
It can be daunting as a first time buyer and we are delighted that Liam was helpful to you. Our Darlington team appreciate your kind comments. Many thanks and stay safe.
5/5
GoogleSue was very helpful! Impeccable service, a credit to the industry
Nothing trumps experience and Sue is a great manager who helps her team to achieve the same levels of customer satisfaction.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: JW Wood, Darlington won Gold; JW Wood, Durham won Platinum; JW Wood, Consett won Platinum; JW Wood, Bishop Auckland won Gold; JW Wood, Chester Le Street won Gold.
Send JW Wood Darlington a message.
