Every review we hold for the Darlington office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAmazing company
Amazing company, very friendly and helpful staff, Tony especially has gone above and beyond to help iron out a few solicitor issues, should I ever need to use a local estate agents in the future I will definitely be using JW Woods.
Vicky · 2 April 2025
Agent replied · 4 October 2026
Thank you so much for your fantastic feedback and kind words about our team. We’re delighted to hear that you had such a positive experience with us.
A special thank you for highlighting Tony’s efforts, we’re thrilled to know he was able to go above and beyond to assist you with resolving the solicitor issues. Our team is dedicated to providing the best possible support to our clients, and your satisfaction means the world to us.
★★★★★ 5/5
TrustpilotA brilliant firm
Ann Stobart of J W Wood was truly fantastic, making the experience of buying a first house smooth, quick and easy. She was always reachable for queries no matter how small and gave me every confidence in the property and the process. Thank you.
Laura · 6 March 2025
Agent replied · 13 October 2026
A great review thank you and we are sure Ann will be delighted to read your feedback.
★★★★★ 5/5
TrustpilotDouble glazed
I just had a most successful conversation with Sarah Perrin. She has managed to arrange for a lot of work to be carried out on my property and I am pleased to say it was completed on time and on budget. Well done Sarah and thanks,
Jean · 6 February 2025
Agent replied · 4 October 2026
A great review thank you. We are pleased everything went well with your repairs. Here to help if we can.
★★★★★ 5/5
GoogleDKH have been professional throughout the process. Hannah in particular has been extremely efficient and helpful and has always been willing to extended support to us.
Karna · 24 September 2025
Agent replied · 24 August 2026
Thank you Karna, we were all delighted to help you find your new home in Croxley!
★★★★★ 5/5
TrustpilotI use Wood for the letting of the…
I use Wood for the letting of the properties I have in Darlington. They are very good at finding excellent tenants. Minor repairs are done quick and efficiently major ones they give me a heads up and can then deal with them.
Sarah · 24 March 2025
Agent replied · 4 October 2026
Hi Sarah. A huge thanks from our Darlington lettings team for the very positive review.
★★★★★ 5/5
GoogleI had been searching for a flat for over a month, and I was fortunate enough to find the perfect place thanks to JW Wood Estate Agency. A special thanks to Ms. Paige Hugill, who has made everything so smooth and stress-free!
Lal · 24 March 2025
Agent replied · 22 October 2024
Thank you for your great review and kind words.
★★★★★ 5/5
GoogleWe are in the early stages of selling our property but would like to thank Hannah who has been very helpful keeping us up to date with the process so far.
Peter · 24 March 2023
Agent replied · 15 June 2024
Thank you so much Mr Woodward, your kind words are very much appreciated. We look forward to working with you to ensure your property sale is as smooth as possible.
★★★★★ 5/5
GoogleWe would like to say a BIG THANK YOU to the staff at JW Woods especially Sandrine Tondusson for her help and assistance in selling our property. Sandrine was brilliant, nothing has been too much trouble for her. I would recommend this …
Frank · 8 October 2021
Agent replied · 15 June 2024
Many thanks for your review, your kind comments will greatly encourage Sandrine . Please stay safe.
★★★★★ 5/5
GoogleGreat estate agents, very friendly, helpful and good value. Liam and Sandrine were always available on the end of the phone when needed. Calls were always returned quickly, and plenty of updates from Liam after viewings. Well Recommended.
Karen · 22 June 2022
Agent replied · 15 June 2024
Karen, many thanks for your review. Liam and Sandrine will both be encouraged by your remarks as they strive to provide a quality service to our sellers. Please keep safe.
★★★★★ 5/5
GoogleHave used Woods for two house sales and one house purchase. They are brilliant and I would highly recommend. From start to finish they have been attentive and professional. In particular, Gary has given us excellent support with our recent sale.
Debbie · 24 March 2025
Agent replied · 9 December 2024
It is wonderful to hear that you would recommend Gary and the team, there is no greater compliment. Thank you for taking the time to give us a 5 star rating and lovely review.
★★★★★ 5/5
TrustpilotPatient
Patient, friendly and very helpful throughout the process. The Darlington branch has been more than helpful with me being a first time buyer and would highly recommend.
Cheers to the whole team!
Alex · 2 July 2025
Agent replied · 4 October 2026
Thank you so much for your kind words and recommendation! We're thrilled to hear that our Darlington team could make your first-time buying experience smooth and enjoyable.
★★★★★ 5/5
GoogleWe recently started the rental process with Paige for our next home and it’s been such a smooth process, and all we’ve had to worry about is packing our old home up!
Matthew · 27 June 2025
Agent replied · 24 March 2026
Thank you for your lovely feedback, we’re delighted Paige has made the rental process so smooth, letting you focus on packing up your old home!
★★★★★ 5/5
GoogleVery professional service from initial contact through to completion. We found everyone in the Darlington branch very friendly and efficient. In particular, Kerry & Sanderine in the office and Julie, who did the viewings. Would highly recommend JW Wood.
Carol · 24 March 2025
Agent replied · 24 March 2026
A lovely and detailed review thank you. Our Darlington team will be delighted to read your feedback.
★★★★★ 5/5
GoogleI have just started my journey of buying a property with J W Wood, been dealing with Julie Matson and now Liam Barker, both have been fantastic Julie did the viewing and Liam is taking me through to purchase. …
Kevin · 8 October 2021
Agent replied · 15 June 2024
It all comes down to teamwork and communication and we are delighted that our team are offering the support and guidance you need whilst on your way to purchasing a home through us.
★★★★★ 5/5
TrustpilotProfessional, Efficient and Friendly
Finding a new property can sometimes be a little daunting but Julie from Woods and the rest of the team were very supportive.
Were able to view the house in a timely manner and professional hosts when doing so.
Efficient with communication and very knowledgeable.
Would recommend.
Thank you
Zara · 18 October 2024
Agent replied · 23 October 2024
Thank you for your wonderful review! We're thrilled to hear that Julie and the team were able to support you through the process of finding a new property. It's great to know that you found our communication efficient and our team knowledgeable. We appreciate your recommendation and are committed to continuing to provide excellent service. Thank you for choosing JW Wood!
★★★★★ 5/5
GoogleRecently bought a house from JW Wood, we have nothing but Good things to say, our experience with Liam Barker was also amazing, he was so helpful especially with been a first time buyer. I would definitely recommend without a doubt.
Briony · 22 June 2021
Agent replied · 15 June 2024
It doesnt matter your cirumstance, whether a first time buyer or a house buying pro we are always here ready and willing to help as much as we can. We hope you will be very happy in your new home.
★★★★★ 5/5
GoogleAn absolute delight so far, Ella has kept us informed and up to date with our purchase and has acted in a very polite and professional manner. Would highly recommend.
Beverley · 16 April 2026
★★★★★ 5/5
GoogleJW Wood have been great to deal with on my recent house purchase. They have kept me informed throughout and Hannah has been great to deal with.
Chris · 24 March 2023
Agent replied · 15 June 2024
Many thanks for your review, Mr Gibson, we will make sure Hannah sees your comments.
★★★★★ 5/5
GoogleSandrine and the team have been very professional from the start.
Its been a pleasure to work with them during my purchase.
keep up the good work
Mark · 24 March 2023
Agent replied · 15 June 2024
Thank you for taking the time to write such a complimentary review Mr Atkinson. Our Darlington team, especially Sandrine, really appreciate your kind words. We hope the legal process goes through quickly for you and we look forward to handing you the keys to your new home.
★★★★★ 5/5
TrustpilotThe Darlington team have been…
The Darlington team have been absolutely brilliant in supporting the sale of my house. They have taken a lot of stress off me during a difficult personal period. I can't praise them enough.
Philip · 9 May 2025
Agent replied · 4 October 2026
Thank you so much for your kind review! We’re truly humbled to hear how much support our Darlington team was able to provide during such a challenging time.
★★★★★ 5/5
GoogleGood experience from start to finish. It wasn't the most straight forward sale, so special thanks to Sam who kept everything on track and everyone informed along the way. I would highly recommend JW Wood if you're thinking of selling.
Neil · 22 June 2021
Agent replied · 15 June 2024
We are most appreciative of both your 5 star review but also your recommendation. Many thanks for taking the time to leave feedback which our team will take pleasure in reading.
★★★★★ 5/5
GoogleExcellent service, Adrian did a great job rapidly setting up the sale and excellent communication and organisation of viewings by Vicky Milligan. We were always kept up to date. I highly recommend this company.
Kelvin · 24 April 2025
Agent replied · 24 March 2026
Thank you so much for your kind words and glowing recommendation! We're thrilled to hear that Adrian's swift handling of the sale and Vicky Milligan's excellent communication and organisation made a positive impression.
★★★★★ 5/5
GoogleExcellent Service. Very friendly and professional. Nothing was too much trouble. Extremely satisfied. Dealt with Sandrine and Hannah.
Also viewer Julie. Many thanks to you all.
Lis · 24 March 2023
Agent replied · 15 June 2024
Thank you for taking the time to write such a complimentary review, Ms Bows. Our Darlington team really appreciate your kind words. We hope the purchase goes through quickly for you and look forward to handing you the keys to your new home in the New Year!
★★★★★ 5/5
GoogleOverall I had a good experience with this agency. As I did take legal team from them as well, at least I was never chased on progress which was great as it was stressful enough only for myself 😀 they never bothered me and called to check …
Gunita · 8 October 2024
Agent replied · 15 June 2024
Thank you for taking the time to leave such a great review, Gunita. Sandrine and the rest of the team will look after you through the rest of the process and we look forward to handing you the keys to your new home!
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