Trusted Agent profile · Darlington
★★★★★
275 reviews across 1 platform
14 Duke Street, Darlington, DL3 7AA
Carver Residential's office in Darlington, at 14 Duke Street, is rated 4.9 out of 5 across 275 reviews on 1 platform, including 275 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Carver Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Darlington office, from every platform, shown as written. First names only.
5/5
GoogleEmma is a great negotiator and very helpful. I was kept up to date, and I could tell that she didn't mind me pestering her with calls or emails to check on the offer. Here is hoping the rest of the purchase goes as smooth as the negiotiation. Thanks :)PositiveResponsiveness, Professionalism
Thank you for writing this Cailean! Emma is extremely grateful and we all hope the rest of the move goes smoothly!
5/5
GoogleFrom start to finish the whole process went very smoothly. Sonia was lovely and so helpful, she really knew her stuff. It was a really hard decision to sell after so many years, but the whole team made it painless
Thank you
5/5
GoogleCan't speak highly enough of the team, from initial valuation with Henry through to Sales Progression with Bev, via Adam in the Sales team. It was a long and eventful journey made all the more bearable with such a professional, patient and conscientious team willing to go above and beyond when things got tough. 5/5
Thank you so much for your kind words! We're absolutely delighted to hear that you had such a positive experience with our team. It's fantastic that Henry, Adam, and Bev were able to provide the support and professionalism needed throughout the journey. We truly appreciate your trust and are so pleased we could make the process a little easier for you. Your review means a lot to us, thank you again.
5/5
GoogleExcellent service, kept informed at all times. Amy was amazing and supportive through difficult times. Would highly recommend
Thank you so much for your wonderful feedback! We’re thrilled to hear that Amy was able to provide amazing support and keep you informed throughout the process, especially during difficult times. Your recommendation means a lot to us. If you ever need anything in the future, don’t hesitate to get in touch. Thanks again!
5/5
GoogleI would like too thank maisie from your team for doing an amazing and exceptional job she has been absolutely amazing
Thank you for the kind words about Maisie. We’re glad to hear she provided you with exceptional service. If there’s anything else we can assist with, please feel free to reach out.
5/5
GoogleMagda and team offer a first-class service. Throughout they were great to deal with and responded to queries promptly and professionally. I wouldn't hesitate to use Carvers in the future and will recommend them to friends and family in the area buying, selling or renting/letting.PositiveResponsiveness, Quality, Professionalism
Thank you so much for your 5* review! It’s means a lot to us all! All the very best for the future! From everyone here at Carvers
5/5
GoogleJane was absoloutly brilliant through the whole prosess👍 …
Thank you for your kind words! We’re so glad to hear that Jane was brilliant throughout the entire process. We’ll be sure to pass along your praise to her! If you need any further assistance in the future, don’t hesitate to reach out. Wishing you all the best! 👍😊
5/5
GoogleFantastic experience selling our home with Carvers! 🤩 From our initial contact with Sonia we knew we were in safe hands. She was enthusiastic about selling our home and I really appreciated her eye for detail whilst writing the property particulars and taking the photographs. (I’m an attention for detail person and she exceeded my expectations!!) All of the team worked really hard to prospect potential buyers, and within days we had back to back viewings lined up. We were delighted to receive two asking price offers on the day! 🥂 Thank you again to Sonia and all the team at Carvers for helping us sell our home so fast! Biba and Ross x
Wow, thank you so much for your kind words, Biba and Ross! We’re thrilled to hear that Sonia and the team exceeded your expectations and made the process of selling your home a smooth and successful one. It’s fantastic to know that our attention to detail helped secure such great offers so quickly! If you ever need any assistance in the future, we’d be more than happy to help. Wishing you all the best in your next chapter! 🏡✨
5/5
Google1st class service from start to finish. Alison was a constant source of info and worked hard to keep all parties up to date, this was most unique compared to our past experiences. Actually we both thought the whole service was tickety boo.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much Peter for your 5* review, it’s very much appreciated, all the best for the future.
5/5
GoogleExcellent service by Carvers and Bev, thank you for everything
Thank you for the kind words! We’re glad to hear you had a positive experience with Carvers and Bev. We appreciate you taking the time to share your feedback, and we’re here if you need anything else.
5/5
GoogleI dealt with Carvers while buying a property a year ago, I found all their staff to be friendly and helpful. David was particularly helpful and acted fairly and swiftly ensuring the property was exchanged and completed in a timely fashion. I would definitely recommend them from a purchasing side.
Thanks a lot Oliver! We appreciate your kind words!
5/5
GoogleFantastic, caring and professional service from Sonia. I sold my first home after living there for 14 years and she totally understood how I was feeling. From valuation to sale completion Sonia offered advice and a listening ear. Every time I spoke with Val in the office I received instant updates and results. Val is professional and efficient and put my mind at ease whenever we spoke. Thanks team
5/5
GoogleHouse sale completed in record time, from signing the contract, to the first viewing, to a full asking price offer in 24 hours! Sale has just completed, I would like to send my thanks to Alison, Sonia and the rest of the teamPositiveProfessionalism
Thank you very much for taking the time to leave this review, it’s very much appreciated. We’re glad we could be of service! All the best for the future!
5/5
GoogleBev handled our sale with a professional attitude, was responsive and timely to our requests.
Thank you for sharing your experience. We’re glad Bev provided professional, timely support and stayed responsive to your requests. If there’s anything more you’d like to share or any future needs, we’re here.
5/5
GoogleAmazing from start to finish! David at the aycliffe office was exceptional, sold our house before it even went on Rightmove and then it completed within 7 weeks. All down to him chasing everything and making sure it all went smoothly for us. I would recommend to anyone :)
Thank you so much for your wonderful feedback! We’re delighted to hear about your amazing experience and that David at our Aycliffe office was able to exceed your expectations. Selling your home before it even hit Rightmove and completing in just 7 weeks is a fantastic result, and we’re thrilled it all went smoothly for you. Your recommendation means the world to us, and we’re here for you if you need anything in the future. Wishing you all the best in your new chapter! 😊
5/5
GoogleSuperb from start to finish, negotiating the deal right through to exchange of contracts/completion. Huge thanks to Henry, Callette and Laura.
Thank you Michael, all the best in your new home!
5/5
GoogleCould not recommend Carvers more! The whole team is fantastic and Emma in particular was so warm and friendly, yet professional and steered us in the right direction - brilliant all round!PositiveResponsiveness, Quality, Professionalism
Thanks James! All the best in your new home!
5/5
GoogleFantastic service 👏 Wonderfull and helpful team, special thanks to Calette, Laura and Val. Thank you. Xx …
Thank you Helen! Really appreciate you taking the time to write this review.
5/5
GoogleI would like to thank Jo Lane and Carolina Raw at Carver's Residential Estate Agents for all the professional and dedicated support they have provided me with in relation to my rental property. They are both willing and very able to deal with the multiple questions and doubts that landlords and tenants may have. Very effective communication in general.
Thank you so much for your kind words! We’re so glad to hear that Jo and Carolina provided you with professional and dedicated support throughout your rental journey. Effective communication is a priority for us, and it’s wonderful to know that they were able to address all your questions and concerns. If you ever need anything else, don’t hesitate to get in touch. Thanks again for your feedback!
5/5
GoogleJust wanted to send a massive thank you to all the staff at Carver’s in helping to get the sale of our house over the line. Their professionalism, experience and empathy, along what turned out to be a bumpy road, was second to none. They were with us every step of the way - from initial contact and spot-on valuation, to viewings, offers, and chasing solicitors, to exchange and completion. They went above their remit, including finding a rental home for us in a busy market. Well done Carver’s! We would highly recommend using their services if selling or renting.PositiveResponsiveness, Professionalism
Thank you so much Dean and Karen, all the very best for the future.
5/5
GoogleA first class service that reduced much of the inevitable stress of selling my former property and buying my new one recently. Every member of staff I encountered was friendly, polite, professional and helpful. A special thank you to my initial contact Sonia - a very friendly, professional, experienced and knowledgeable lady who gave me great advice and took superb marketing photos to enable me to sell my former property in a few days and also Sue who was my contact throughout the whole sale/purchase process and kept me updated and resolved all my queries. Both these ladies went the extra mile and couldn't have been more helpful - they are a great asset to the business!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your kind words, it means a huge amount. All the very best, from everyone here at Carver Residential.
5/5
GoogleFrom my initial contact with Carver's it was very clear that the company had a superb professional attitude. Sonia Walton came out to get the ball rolling and was totally professional providing clear and confident advice about the achievable selling price. I had absolutely no doubts about signing up with Carvers. Val Cheesebrough dealt with all aspects of the selling process liaising with solicitors and the buyer effectively and promptly when queries arose. The whole process was smooth and stress free. These two highly professional and knowledgeable women are a credit to Carvers and ultimately the best ambassadors for the company.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for this glowing review! We couldn’t agree more that Val and Sonia are superstars and we’re lucky to have them on our team.
5/5
GoogleA big thank you to all at Nick & Gordon Carver during my many dealings with them, a highly motivated team ensure a first class service, a special mention to Sonia and Val who are always extremely professional and a credit to the company.
Hi Mike, many thanks for the 5 star review, your kind words will be passed on to the team.
5/5
GoogleHonestly the best experience I've had with estate agents. Amy S was fantastic, and I think without her the sale could have fallen through. They were acting on behalf of the property I was purchasing but as we didn't have an agent as we had a private buyer, her input was vital. Amazing service.
Thank you so much for your wonderful feedback! We’re so glad to hear that Amy was able to provide you with the support and guidance needed to ensure everything went smoothly. It’s great to know her efforts helped make a difference in your purchase. We truly appreciate your kind words, and if you ever need anything in the future, we’d be happy to assist again. Thanks for choosing Carvers!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Carver Residential's Darlington office has 275 reviews across 1 platform: 275 on Google.
Carver Residential Darlington is rated 4.9 out of 5 across all 275 reviews, and 4.9 out of 5 on Google from 275 reviews.
Yes. In The Trusted Agent 2026 awards: Carver Residential, Darlington won Gold.
Carver Residential Darlington, 14 Duke Street, Darlington, DL3 7AA.
