Truuli Croydon reviews

★★★★★ 5/5

Trustpilot

Michael Anthony was a joy to work with…

Michael Anthony was a joy to work with throughout the whole process of selling my property. What struck me most was Michael’s enthusiasm and commitment to brokering the best possible deal for myself as the vendor and the couple purchasing the property. Michael was the personification of professionalism and working with Michael and the other team members in Truuli was easy and efficient.I couldn’t recommend Michael and Truuli highly enough. Look no further if you need support is purchasing or selling a property. Would give 6 stars if possible. Thank you Michael.

William · 26 February 2021

★★★★★ 5/5

Trustpilot

Stop your searches, these guys are great

If you're looking to sell, honestly stop your searches, these guys are great. Don't be tempted to go with a cheaper operator, the service Truuli offer is worth every penny when navigating the ups and downs of buying/selling.We first met Seth from Truuli when viewing a property to buy. We decided the house wasn't for us but from a sellers perspective, Seth was who we wanted selling our place. Respectful to the home owner, answered all the questions he knew the answers to and importantly didn't make up answers when he didn't.This honesty was carried throughout the process.Long story very short, our first buyers ended up being time wasters. Seth had his suspicions as he made regular check-ins with the solicitors. We had a place we wanted and didn't want to lose it. So before things would have become detrimental to the purchase of our new house, Seth had already arranged for new buyers to take their place.If you go with a cheap operator, expect cheap service. Truuli worked behind the scenes for 3 months ensuring the best outcome for all parties involved. They are a slick operation and if they continue on this level of customer service for both buyers and sellers, they will be one of the biggest names in London property in no time.Thanks again Seth. Really appreciate your hard work.

Davide · 18 February 2021

★★★★★ 5/5

Trustpilot

Truuli - Fantastic estate agents

Leigh at Truuli has been an absolute pleasure to work with. He was the only estate agent we spoke to regarding selling our house but we knew as soon as we met him that he was the right person and that Truuli were the right agency. Leigh has been open, honest and really enthusiastic all the way through the process, always responding to emails and phone calls promptly. Everyone else I have spoken to there has exactly the same approach and are all lovely. Our house was sold for the full asking price the first day it was showing to potential buyers and we couldn't be happier. I can't recommend Truuli and Leigh in particular highly enough, two very satisfied customers!

Elena · 17 February 2021

★★★★★ 5/5

Trustpilot

Smooth, easy process!

Nana has been so helpful over the last year managing our rental home and our tenants. He found us great tenants for the price we wanted and they have been an absolute pleasure to have in our home. We have just renewed our contract for another year and once again Nana has made sure its been such a smooth easy process for us. Thank you Nana!

Shante · 2 February 2023

★★★★★ 5/5

Trustpilot

Truuli are the best!

After terminating my contract with another agent I contacted Truuli.I have been dealing with Leigh and Akuwa at Truuli and they have been amazing. They have been really professional, addressing all concerns that I’ve had and they are genuinely interested in achieving a sale. Despite the lockdown the viewings kept coming in.Thanks to Leigh and Akuwa my property is now under offer at the full asking price. I would definitely use Truuli again and recommend them too. Thanks Truuli

Michelle · 22 April 2021

★★★★★ 5/5

Trustpilot

I am absolutely blown away - Amazing Service

I am absolutely blown away, by the speed at which Leigh sold my house. I haven't been with Truuli for a full week, and they have already managed to sell for the price I wanted. Leigh has been a true professional from start to finish. He listened and really heard me when I spoke, and operated with my best interest at heart. You can tell it was more than just another sale to him. He took extreme pride in offering an excellent level of service. I am so happy with Truuli, my only issue , is that I wish I would have come to Truuli sooner. They are head and shoulders above any other estate agent, I have worked with. Very happy Seller, Aretha

Aretha · 25 January 2021

★★★★★ 5/5

Trustpilot

After a bad experience with the first…

After a bad experience with the first estate agents we used we called on Truuli. The experience has been so much easier from start to finish. They have been professional as well as open and transparent. The whole process took around a week to sell the house via an open day. We wouldn't look anywhere else if we sell in the future and would highly recommend them. Leigh and Olivia were amazing, thank you.

C · 5 February 2022

★★★★★ 5/5

Trustpilot

Truuli is by far the best estate agent…

Truuli is by far the best estate agent I have dealt with in the area. We are investors and over the past couple years have not used agents to sell our properties as have had bad experiences of over promising and under delivering. Now having used Truuli, I would use them for the sale of our properties every time. This is due to Seth from Truuli. We had four valuations, three of which valued our property at 450k. Seth from Truuli came and valued our property at 475k and was extremely confident he could achieve this figure. The confidence he showed was backed by his true knowledge of both the overall property market and the local area. Before the property had even gone live online, Seth had arranged around 10 viewings and we had already received 3 offers, 2 of which were at the asking price. Finally, he managed to negotiate an offer at 5k over ask, all within 2 weeks from the initial valuation. Seth’s approach to selling our home was different to others we have dealt with. His gentlemanly approach and true customer service showed throughout and not only ensured we achieved the best possible price, but ensured the buyer of our property was happy throughout the whole process too. Thanks to the whole team and in particular Seth, we will definitely be using Truuli again.

Neil · 16 December 2020

★★★★★ 5/5

Trustpilot

Firsts time buyers experience

As a firsts time buyers me and my husband had the best experience with Truuli, especially Ryan. Thank you for all your assistance, viewing, calls, messages and questions always fast answered. This was really quick and easy process and just after 3 months we got to move to our beautiful new home.

Denisa · 21 January 2024

★★★★★ 5/5

Trustpilot

Truuli Terrific!

We had not heard of Truuli until Michael Anthony knocked on our door - he insisted that he could sell our house immediately and rang a prospective buyer there and then - an appointment was made for the following day and sure enough it was sold before end of business that evening for a little under our asking price. There was a slight delay with the buyer's mortgage but he kept us informed and up dated regularly. If he is an example of the Truuli service then it is efficient, speedy and consumer friendly. We would highly recommend anyone looking to sell a property to get in touch with them ASAP. They obviously research their clients' needs well and act upon them quickly. We speak from a sellers point of view but we are sure that our puchaser will have given an equally high recommendation on their behalf.

CHRISTINE · 6 November 2020

★★★★★ 5/5

Trustpilot

Good Work

We can recommend Truuli and Michael Anthony as an excellent Estate Agent. After a year with only a handful of viewings, Michael took over and very soon there were three to four viewings a week. After every viewing Michael followed up with a detailed email with the viewers list of pros and cons. We had a few offers and finally a buyer . When Covid-19 hit our chain broke so Michael took over as our buyers agent. He sold their property enabling our house sale to go through. Michael kept in contact through this difficult time keeping us informed and reassured. A very professional performance

Jim · 29 October 2020

★★★★★ 5/5

Trustpilot

Great Estate Agents !

Seth is a great estate agent, sold our property under 2 weeks. He has amazing customer service skills and is extremely knowledgeable when it come to properties and the market.I have viewed multiple homes with Seth and you can see he really has a dedication to hes craft. He takes hes time to know everything there is to know about the property and was able to answers all the questions I had. I also dealt with Leigh who was also great. I definitely recommend Truuli Estate Agents and will be using them in the future.

Katheryn · 27 October 2020

★★★★★ 5/5

Trustpilot

Excellent service, highly recommend

Excellent service from Leigh and his team. I was with 3 other agents when I signed up Truuli and Leigh assured me he would sell my property. He was very proactive, responsive and informative. His team not only done viewings but provided feedback which I found very helpful.Leigh found me a buyer who pulled out due to personal reasons, but he reassured me that he would sell me property. He did just that and achieved £8k over the asking price through very clever sales tactics. I was truly impressed. I would highly recommend this very professional, proactive and helpful team. I wish you guys all the best for the future and no doubt you will be going from strength to strength.

Andre · 9 October 2020

★★★★★ 5/5

Trustpilot

Leigh has been fantastic

Leigh has been fantastic. His communication and honesty during the selling process meant that we could trust his opinions and suggestions. Ours was not an easy sell due to the market but he kept us positive and ultimately got us where we needed to be. I would suggest him and Truuli highly to anyone who asks.

Jessica · 4 October 2023

★★★★★ 5/5

Trustpilot

Reliable and professional

I recently worked with Ryan Morgan on the sale of my property, and he was just great. He kept me updated throughout and was reliable (which is exactly what you need) - the sale was so smooth, and I think that was largely due to Ryan. Thank you!

Ekta · 25 March 2024

★★★★★ 5/5

Trustpilot

Truuli - Professional, Positive and Caring

A pleasure to give this review of Truuli. Seth is a true professional. At our initial introduction he listened and assessed our needs, personally escorted viewers to the property and was at the end of the phone no matter the time of day to help with queries. Very efficient at finding prospective buyers and importantly obtaining viewers feedback. Truuli is a genuine caring estate agents. We had a great customer care service and a very positive experience. Highly recommended. Thank you Seth.

Cecile · 20 August 2020

★★★★★ 5/5

Trustpilot

Truuli unbelieveable

I first got in touch with Truuli as I was looking to purchase a property within the West Norwood, Norbury area. I initially viewed properties with Seth, who was very knowledgeable and the advice he gave on each of the properties and there potential was great. I then viewed a property with Michael Anthony which I was very interested in, however, I had seen another property which had just come on the market with another agency which was located around the corner which I put in direct competition with the property I had just viewed. The new listing (on with another agent) had more potential, space and was located on a quieter road and I told Michael I was due to view it the next day (although was waiting for the agency to confirm back to me). Michael asked me to not to view with the other agency and said "I'm going to go and get that listing right now and get you in to view it with me"!! So off he drove to cold call the vendor....Never in a million years did I expect Michael to call me a few hours later, whilst sitting in the vendors property asking me when did I want to come and view the property. I was in absolute shock by what he achieved but then Michael is confident and certainly knows his stuff and I will never doubt him again!Michael is definitely a go getter and does what he says he's going to do and more, going over and above what any other agent would have the balls to do.Needless to say I viewed the property the following day and fell in love with it, put in an offer which was accepted after some negotiation. Whether you are a buyer or looking to sell your property, Michael and his team certainly know the market and are extremely knowledgeable. I have viewed many properties with other well known agents over the past 6 months and Truuli have been by far the best in showing off a property (unlike most other agents who just say go and look around yourself). If later on down the line I decide to sell, I would most definitely use Truuli and will definitely recommend them to all my friends and family. Never underestimate the smaller agency as they end up being the very best and its not always about quantity but QUALITY.

Danni · 27 July 2020

★★★★★ 5/5

Trustpilot

We are extremely pleased we chose Trulli

We are extremely pleased we chose Trulli to sell our property. They provided a very professional and helpful service throughout the process all staff were polite and courteous throughout the buying and selling of our property. They were prepared to go the extra mile when needed by getting us a higher price for our property with their excellent negotiating skills. They provided a personal service throughout by communicating with us every step of the way.We would highly recommend Trulli if you want the personal touch.

Ron · 24 July 2020

★★★★★ 5/5

Trustpilot

I recently sold my property with Ryan…

I recently sold my property with Ryan and couldn’t recommend him enough. I tried selling with 2 other local agents prior to getting Ryan on board which led to little to no interest. Within the first week Ryan achieved more viewings than the previous 2 agents and got me my asking price shortly after! Ryan Also made progressing the sale an absolute breeze, the polar opposite to what I had experienced when buying the place. I would give more stars if I could. I will definitely be using Ryan again for future sales and can’t thank him enough for the professional service he gave.

Gio · 13 July 2020

★★★★★ 5/5

Trustpilot

Professional and honest service. Highly recommend !

Ryan has been extremely professional and helpful since the very first time I enquired about viewing the property. Ryan acted openly and honestly throughout the whole transaction and played a vital role in working towards a swift exchange. I highly recommend Ryan and Truuli

Tom · 17 May 2024

★★★★★ 5/5

Trustpilot

Great service and a huge thank you

We have recently sold our flat using Truuli. Our estate agent Seth Oppong has been amazing since our first meeting and has gone above and beyond our expectations. Truuli provided us with a stress free experience of selling our flat and we would highly recommend reaching out to Seth if you are looking to sell or buy a property. Thank you so much Seth and Truuli for all your hard work.

SU · 10 February 2022

★★★★★ 5/5

Trustpilot

Exceptional Service - Highly Recommend

I recently sold my flat with Truuli. Ryan was absolutely fantastic from start to finish. He made a stressful process so much easier and was always there to support or assist me.

Hannah · 18 November 2024

★★★★★ 5/5

Trustpilot

Trulli make letting a painless process

I have been working with Nana at Trulli who manage my rental property for 1 year now. Nana found me a very reliable tenant for my property very quickly who has just signed to stay on for another year. I always get a prompt response when I contact Nana who makes the letting process as seamless as possible. After a negative experience with my previous letting agent, I'm very happy to have engaged Trulli and Nana as my letting agent.

Noeleen · 11 November 2024

★★★★★ 5/5

Trustpilot

Leigh at truli has been fantastic…

Leigh at truli has been fantastic throughout our sale and I would recommend him to anyone. His communication has been great and he’s definitely gone above and beyond. Most importantly he has had our backs throughout as sellers and has given great advice. We have now sold our flat - thank you Leigh.

Gareth · 4 October 2023