Leaders Croydon reviews

★★★★★ 5/5

Google

As a team, everyone at Leaders looked after me. When Elijah became my main contact, he was supportive and kept communication with me from arranging to view the property to signing paperwork and collecting the keys. Elijah kept me updated through each step and advised me what to do next. Thanks again team and thank you Elijah

Emma · 30 June 2023

★★★★★ 5/5

Google

I recently instructed Leaders in South Croydon to sell my property. Jordan Winyard a negotiator at the South Croydon branch has been dealing with the sale of my property and all I can say what a breath of fresh air. Jordan is proactive, forward thinking, professional and extremely responsive. She is very knowledgeable and what an asset to Leaders. Thank you and well done Jordan.

Sara · 3 October 2022

★★★★★ 5/5

Google

leaders were great - Siobhan was so helpful very very good made my move so easy and the customer service was great i would recomend her and her colleague to everyone - amazing estate agent and people

Adi · 6 August 2024

★★★★★ 5/5

Google

Had such a great experience sorting out my lease with Leaders. Rezah was super helpful, had great communication and made the transition as smooth as possible! Would definitely recommend to anyone! Thank you to the Leaders team!

Beth · 6 August 2024

★★★★★ 5/5

Google

Lucy has been very helpful in getting this property, her professionalism is unique and I wish to see her excel in this business. Well done Lucy.

Broda · 6 January 2025

★★★★★ 5/5

Google

Thanks to Harrison our experience with Leaders was an outstanding one. He was attentive, considerate and understanding to our needs. Excellent customer service from him and anyone who has the opportunity to encounter his assistance, I’m sure, will be highly satisfied.

Michael · 21 April 2024

★★★★★ 4/5

Google

Initially I have to say that we were not used to selling and buying as we had not done it for over 20 years. We thought that things were running really slowly and probably called Joseph Lee for updates on a 3 day basis. I am sure that most houses sell in @4 months so ours was probably not unusual, it just felt like it. Joseph and Alex at head office were very helpful and kept us informed of any movements as soon as they new, but it was stressful not knowing. The final contracts signing and completion date kept changing which made it very stressful and we finally had 3 days to arrange a removal company to move on the 18th Dec 2015, as the one we had primed, ready to go, let us down at the last moment. During this time Joseph and Alex were very helpful even though they could not solve our problem.. In general the service we received from Leaders was acceptable and I would use them again. Neil Popeley. .

Neil · 17 December 2016

★★★★★ 5/5

Google

Leaders have been managing my rental property since 2016 and I would like to thank Carol in particular for making the whole process as easy for me as possible. As I live in Dubai I cannot organise anything personally and Carol does it all for me - dealing with any issues my tenants have quickly and efficiently and keeping me informed at all times. Thanks so much!PositiveResponsiveness, Quality, Professionalism, Value

Jamie · 21 June 2021

★★★★★ 5/5

Google

A very professional estate agents. Assigned Samara as our Negotiator, who was very efficient and responsive in making sure all required documents were submitted and processed. I was dreading moving but Samara provided a very easy and flexible service which really helped my anxiety in moving during the COVID crisis. Thank you Samara for delivering a friendly and efficient service. It has been very much appreciated. - HeatherPositiveResponsiveness, Professionalism

Chocolate · 21 June 2021

★★★★★ 5/5

Google

(Original post, 2022) The Croydon Leaders team have been a genuinely lovely source of support when we first moved in and throughout our (renewed) tenancy. Kim, who handles the maintenance queries, amongst many other things, has been immensely patient, responsive and generally lovely. Natalie, who has managed inspections has also been very personable and kind. It's good to have reliable letting agents, given how we have all had at least one (in my case, many) poor agents who make the whole experience all the more painful. To their credit, the Croydon team are excellent, enough so we have renewed with them. Edit as of July 2024: my flatmate and I recently left the property after staying for a few years. My initial opinion hasn't changed. If we weren't both relocating for new posts the other side of the country, we would happily have stayed at the property and with Leaders. Kim in particular has always been highly responsive, professional and yet personable. The other staff we have interacted with have turned over quite a bit so it's hard to comment much on each individual. All in all, for those wary of bad landlords and agents, the croydon branch have served us well. All the best to the team, and thanks again.

Ryan · 6 August 2024

★★★★★ 1/5

Google

For some reason they decided to ignore my calls for no reason. You think they want to help people but once you may not have a lot of money they ignore your calls. I even had a viewing next Monday and they let the property out. Very shocking and extremely unprofessional. All I wanted was help in finding a property...why would they treat people like this...disgusting. Shiophan and the Branch manager were not helpful at all. Initially Shiophan told me I was eligible for a property with my salary, then later told me I'm not, calculated it wrong and got my hopes up. Guess this Branch like to discriminate

Jenn · 28 July 2024

★★★★★ 5/5

Google

I have a wonderful experience of renting with Leaders. Even though I faced some issues with the first property I rented with them, the Croydon team especially Rezah from Lettings have been extremely helpful and quick with their response. They took in account my concerns and were prompt in their service to resolve my issues.

Munazza · 31 January 2023

★★★★★ 5/5

Google

I have never had a smooth and seamless experience like I had with Leaders. A big shout out to Samara, she went above and beyond our expectations. Completed all the paperwork for us and ensured that our move was going to be as easy and convenient as possible. I really appreciate your support Samara and thank you so much for finding us a great property.PositiveResponsiveness, Professionalism

Arslan · 28 August 2021

★★★★★ 5/5

Google

Excellent service. Thank you Siobhan Kane for letting my property out during a time when I was not in the country and making the process so easy for me. I would highly recommend Leaders to anyone who is looking for a high quality estate agent in Croydon.

Rahul · 20 August 2023

★★★★★ 5/5

Google

I had a great experience working with Jehu, my leaders letting agent. I have recently moved out of the house, Jehu and the team was very helpful in ensuring completing everything related to the contract. Thanks Jehu and team

DHINESH · 21 February 2024

★★★★★ 5/5

Google

Selyn is very responsive and accomodatig. Kudos

Marrianne · 13 June 2025

★★★★★ 5/5

Google

It's been a wonderful experience dealing with Leaders Letting & Estate Agents Croydon. You get prompt replies and professional services. Thank you so much Harrison Barnes, you made everything easy. Keep it up.

Botu · 30 May 2024

★★★★★ 5/5

Google

Methembe was just amazing, such a seamless process from start to finish! Would highly recommend Leaders for your next new home!!

Ask · 26 November 2024

★★★★★ 5/5

Google

We have just moved into our first home! Harrison at Leaders Croydon made the whole process very smooth, he was very helpful and we cannot thank him enough! Emma and Peter

Emma · 13 June 2024

★★★★★ 5/5

Google

Very happy with Leaders Estate Agents. Elijah was super helpful and responded to all my questions quickly. Even upon the request on a virtual viewing and doing everything from a distance (moving from the Netherlands), he was always helpful. Happy to recommend to anyone who plans to rent. Thank you Elijah!

Kristin · 31 January 2023

★★★★★ 5/5

Google

Sade has been absolutely INCREDIBLE with all the support she’s given me in renting out my flat! Sade is always so amazingly positive, clear and such a pleasure to work with. Couldn’t recommend her more and thank you again Sade for all of your support!

Anita-Mai · 23 July 2023

★★★★★ 5/5

Google

Amazing service. Quick, efficient and no nonsense. I'd only just started looking at flats and ended up taking the third flat I looked at (which was the first with Leaders). Siobhan and Rezah were brilliant. Thanks all Chris

A customer · 23 December 2023

★★★★★ 5/5

Google

I was able to secure a perfect flat from Leaders with the assistant of a very reliable and tenacious staff - Elijah Johnson, all under 2 weeks. Elijah was accessible, approachable and very supportive. He gave me clear points and aided a smooth and fast process.

Owolabi · 31 May 2023

★★★★★ 5/5

Google

I would like to say a big thank you to Jamie Earl for her hard work and professionalism. Jamie has been very helpful in sorting out issues with tenancy and ensure we compliant with recent regulations. She is very polite and helpful. She always keeps me updated along the process. Jamie, we want to say a big thank youPositiveResponsiveness, Quality, Professionalism, Value

Fadi · 21 June 2021