Foxtons Crystal Palace reviews in Croydon

★★★★★ 1/5

Google

After not being able to live in my rented flat for the past 4 weeks due to a mouse infestation Foxtons have still not resolved the issue and me and my toddler are currently sofa surfing. To top it off our landlord is a foxtons employee!! I wouldn’t rent a property through them, they do not care about tenants welfare or inhabitable properties

Carlene · 11 November 2022

★★★★★ 2/5

Trustpilot

We keep receiving unsolicited post…

We keep receiving unsolicited post despite the request for it to be stopped.

Simon · 17 April 2026

★★★★★ 5/5

Google

I am very pleased with the service I received from Eloise at the Foxton Crystal Palace branch. She has been incredibly helpful and is a thorough professional. Eloise understands her clients' requirements and makes a genuine effort to support them. I find her pleasant personality to be very approachable, which makes communication easy. It was a pleasure to explore properties with her.

Sushri · 12 November 2024

★★★★★ 5/5

Google

Aaliyah helped us with our flat hunt and we couldn't be happier with the service we received - always warm, friendly and understanding. We dealt with many estate agents and this level of service is absolutely not a given. Couldn't recommend Foxtons enough

Robert · 10 July 2025

★★★★★ 1/5

Trustpilot

Cannot believe that they held our money…

Cannot believe that they held our money for more than 3 months and not give it back to us! No communications at all! I am wondering where the good reviews are from!

Na · 18 October 2025

★★★★★ 5/5

Google

Michaela McHugh at Foxtons, in the words of the iconic Tina Turner song, is 'simply the best'. She works to the highest of professional standards but in a way that gives clients the sense she genuinely cares about them and their move. She took us to view a place that would not have popped up in our search criteria yet turned out to be perfect for us and oversaw the process of buying it from offer to completion with love and grace. Who could ask for more!

Dr · 11 November 2023

★★★★★ 5/5

Google

Foxtons Crystal Palace are awesome! They tried their best to find us a house back in 2019 but unfortunately we ended up finding one through another agent. Fast forward a few years and we decided to move, as we we're so impressed with Foxtons we asked them to sell our house. Within 5 weeks the property was sold and for 2k more than we were expecting. Simon and Charlie we're amazing throughout the process, kept us updated and are just all round good chaps. Thank you Foxtons. Josh and Nadia.

Joshua · 11 November 2023

★★★★★ 5/5

Google

Outstanding! And I was skeptical. Foxtons and every agent I spoke to were amazing. They dealt with everything in a timely professional and efficient way. They went above and beyond. I moved from an under performing agency, and they got me straight into multiple offers and a better price which was very fair to the buyer too. They helped me all the way through to close. I would definitely recommend them and have already. Thanks Foxtons!

Edward · 12 November 2019

★★★★★ 5/5

Trustpilot

I had the pleasure of working with Asim…

I had the pleasure of working with Asim Chaudhry, during my home search, and I can confidently say he is one of the most dedicated and professional real estate agents I have ever met.

Raluca · 17 September 2025

★★★★★ 5/5

Google

Tom Petroddi at Foxtons Crystal Palace a great estate agent. Excellent manners and very polite. Kept us updated every step of the way and is a true deal maker. Has excellent negotiations skills. He was always interested in making it happen for both sides. He wasn’t just showing us the house but was genuinely interested in making sure it works for us and helped us in negotiating and convincing vendors to make it all happen.

Nidhi · 12 November 2019

★★★★★ 1/5

Trustpilot

Extremly stressful

I have always been a responsible tenant, paying my rent on time and keeping clear records of every payment. However, my experience with Foxtons has been extremely disappointing.

Cristy · 9 November 2025

★★★★★ 5/5

Google

I would like to thank Foxtons for their great efforts in selling our property. Alice, Tom and particularly Ben have gone to great lengths to make the process as smooth as it could be, especially in light of a couple of false starts with potential buyers pulling out at short notice, but we got there in the end - thank you!

Adrian · 12 November 2016

★★★★★ 5/5

Google

Have had a great experience purchasing a property through Foxtons. Sales negotiator Chelsey Stewart was particularly good to work with - always available at the other end of the phone to answer queries, efficient, friendly and polite. She made what was often a stressful and uncertain time seem that little bit easier and smoother. She was a delight to work with.

Steve · 12 November 2016

★★★★★ 5/5

Google

Foxtons Crystal Palace are awesome! They tried their best to find us a house back in 2019 but unfortunately we ended up finding one through another agent. Fast forward a few years and we decided to move, as we we're so impressed with Foxtons we asked them to sell our house. Within 5 weeks the property was sold and for 2k more than we were expecting. Simon and Charlie we're amazing throughout the process, kept us updated and are just all round good chaps. Thank you Foxtons. Josh and Nadia.

Joshua · 10 August 2023

★★★★★ 1/5

Trustpilot

Moved in on 10 September and by 13…

Moved in on 10 September and by 13 September the ceiling was leaking, right under an old water-damage stain they absolutely knew about.

Cliente · 15 November 2025

★★★★★ 5/5

Google

Charlie is a fantastic, honest, friendly, professional, down to earth agent that I would be happy to buy a property off, or have him sell mine.

Dan · 11 November 2023

★★★★★ 1/5

Trustpilot

Useless

From my experience, borderline incompetent.

James · 9 April 2026

★★★★★ 5/5

Google

I just had a helpful, swift and straight forward experience setting up a rental with James Collier at Foxtons. Thanks James

Mark · 12 November 2019

★★★★★ 5/5

Google

Brilliant estate agents! I was assisting my elderly grandmother with the sale of her property and my agent Sarah Olaleye went above and beyond to help us get the sale done. Clear communication, friendly staff and definitely happy that we trusted them with the sale of my grandmothers house.

Demi · 11 November 2020

★★★★★ 5/5

Google

Michaela assisted me with my first property purchase which was complicated by a slow and uncooperative conveyancer. Whilst this created numerous problems and significant pressure from the upward chain, Michaela always remained calm, friendly and polite. She communicated effectively with everyone involved. I have found her very approachable and knowledgeable. She was organised, professional and had a good eye for detail. I wish her every success in her career.

Katja · 11 November 2023

★★★★★ 3/5

Trustpilot

Foxtons were eager to get the property…

Foxtons were eager to get the property up for sale. After that communication and feedback were poor

Cathryn · 11 November 2025

★★★★★ 5/5

Google

Zachary was a pleasure to view properties with and helpful and professional beyond. Very pleased.

John · 12 November 2019

★★★★★ 3/5

Trustpilot

Foxtons has a good platform

Foxtons has a good platform, an efficient process, and great property listings, in those aspects, I was quite impressed.

Kyle · 18 September 2025

★★★★★ 5/5

Google

Highly recommend Foxtons….. especially Michaela. She has been fab with helping me sell my property! Great communication

Rachel · 10 October 2023