Foxtons Crystal Palace reviews in Croydon

★★★★★ 5/5

Google

Our dealings as purchaser of a property marketed by Foxtons Crystal Palace couldn't have gone smoother. Both Simon and Tom managed every hiccup and chased up and down the chain providing more updates and insights than we'd received on a previous sale. Tom especially went above and beyond at times to make sure all parties were in agreement.

Tom · 12 November 2019

★★★★★ 5/5

Google

My experience has been fantastic, so far. Bilal Khan proved to be a valuable asset during my first purchase, and I highly recommend his assistance.

Sean · 14 February 2024

★★★★★ 5/5

Google

Tom Gowers is the best estate agent I came across. I'm very happy that he's in charge of selling our place and even though we are having some issues along the way, he's been relentless in finding the right buyer. I highly recommend his services.

Charles · 12 November 2016

★★★★★ 5/5

Google

We experienced an amazing service from Tom Pedrotti; he and Alice Thompson kept us informed at every stage of the process. They were personable and knowledgable and we really felt that they had our corner! Thanks Tom (and Alice), we would recommend you without reservation.

Jane · 12 November 2016

★★★★★ 5/5

Google

After having a bad experience with another estate agents, where they were very pushy and demanding, it was really refreshing to have Paris at Foxtons who really listened to us and helped in every way she could. We found our first flat through Foxtons and the process was relatively easy and stress free. We completely recommend Foxtons and Paris. Thanks!

Dafydd · 11 November 2023

★★★★★ 5/5

Google

I had a good experience with Foxton when looking for a flat in the CP area this August. Charlie, in particular, was professional - in my opinion he is a good empathetic listener therefore he has a good understanding of his clients's needs and acts accordingly, pronto. It is a great skill in his field, together with his positive vibes. I wish him the best in his career. In the end my family and I did not buy the flat proposed by F, just because we found a more suitable place elsewhere. But, nevertheless, the service provided was great and I will call back Charlie first thing when we need to change house. Well done!PositiveQuality, Professionalism

Francesca · 11 November 2021

★★★★★ 5/5

Google

Martin Debrah from Crystal Palace Foxtons successfully let my flat for me. Martin was professional, easy to contact and always available, good humored and patient. Foxtons secured a good tenant, very quickly and with little hassle to me. Martin particularly comes highly recommended.

Kathryn · 12 November 2016

★★★★★ 5/5

Google

I am so impressed with Simon and his team for the excellent service and their great perseverance in staying the course with all the obstacles we faced with this sale.PositiveProfessionalism

Sangeeta · 11 January 2022

★★★★★ 5/5

Google

Tom leading my purchase of a £710, 000 property marketed by Foxton's Crystal Palace couldn't have done a better job. Tom managed every hiccup and provided updates throughout the sale process. Tom especially went above and beyond at times to make sure all parties were in agreement. He kept in constant contact.

Chris · 12 November 2019

★★★★★ 5/5

Google

It’s been an absolute joy viewing properties with Charlie Jones at Foxtons. He's an absolute pleasure, and understood what I wanted so quickly. He is an asset to Foxtons, and has been by FAR the best estate agent I have had the experience of working with over the last few weeks. HUGE recommend.

Cory · 11 November 2023

★★★★★ 5/5

Google

Buying for the first time can be a very stressful experience, however Shanola Williams was extremely helpful and assisted us during the entire process. I would definitely choose them again and I recommend their services to everyone

Arte · 12 November 2016

★★★★★ 4/5

Google

I finally found a place for my family and I. Not with Foxons this time, but I must say that Adam at Foxtons CP has been really professional and helpful. With an honest and approachable manner he is been helping a lot on the hard task of finding a place. Would recommend checking in with him if looking for a place in South East area.

Roger · 11 November 2022

★★★★★ 5/5

Google

What an excellent service provided by Zachary Goldman (Foxton Estate Agent, Crystal Palace Branch). Was very professional, helpful, pleasant and kept me informed throughout my property search process. Keep up the good work Zachary! I will definitely be using Foxton again and would 100% recommend you to other.

Grace · 12 November 2019

★★★★★ 5/5

Google

As a first time buyer I have been amazed by Zachary's commitment to my search. With passion towards his job he has listened to my requirements. Over the past few months we have built a professional rapport and trust which is paramount when finding for your home.

Rebecca · 12 November 2019

★★★★★ 5/5

Google

Charlie Jones worked with me to help find the perfect first flat for my as my first property purchase. He was friendly, knowledgable, consistent, reliable and really really helpful in staying in touch with updates to help get this over the line to completion very quickly! I highly recommend him!

Megan · 11 November 2023

★★★★★ 1/5

Google

Horrendous service. After arranging a viewing the lettings agent didn't show up. When speaking to a person in the office, who must have been on their first day on earth judging by their lack of ability to speak coherently with another person, we were given a number to call which "we think.....is the person you're meant to be meeting". Multiple unanswered calls and messages later we gave up waiting and left. Such a shame because the pictures of the flat looked great....

Jason · 12 November 2018

★★★★★ 1/5

Google

THE MOST UNETHICAL AND IMMORAL agency I have ever had the misfortune of dealing with. They can spin this however way they want but what they put me through was inhumane. I recently had to vacate a rented property due to harrassment and intimidation of the landlord and when begged Foxtons for help, all I got was ' yeah don't care you're being bullied or harrassed. You break your contract early you have to pay us our fees. This is when I informed them the safety of my child and myself was at jorpody. Naturally they couldn't care less. The onky thing they care about is money. The letting support manager dodged my calls and emails getting his colleagues to rudely decline my numerous calls and when he did call, it was to feed me some utter rubbish about how Foxtons can not get involved then swiftly reminding me about their fees. This is when I directly asked if their solution is for me to stay and have myself and young child exposed to the harrassment of the landlord. They couldn't care less. Finally lawyers got involved and I returned the keys back to Foxtons, only to be informed the incompetent agents have lost them. Of course I don't buy that for a second. They are holding onto it because otherwise they would have to release my deposit. My advice? DO NOT GO ANYWHERE NEAR THEM. They are nothing short of vultures. I have also sold a property via them years ago. Their take tactic is to entice you into a deal by over valuing a property only to slash down the price after you sign. In my opinion Foxtons should not be trusted and customer service means nothing if it means jeopardizing their fees. They certainly didn't care when I reported my child was involved. Horrible, unethical, awful. AVOID THEM LIKE THE PLAGUE!

M · 12 November 2018

★★★★★ 5/5

Google

Booked one viewing with Justin, a kind looking young gentleman. Justin seemed honest warm and friendly. He turned a dull experience into a fun time. Thank you Justin for showing us around town.

Samantha · 12 November 2016

★★★★★ 5/5

Google

I’d heard some negative things about Foxtons before using them this summer. The service we received was excellent. Tom Pedrotti and Simon Darvill we’re first class - keeping us in the loop throughout and going above and beyond. Entirely changed my view of their agency.

Kenny · 12 November 2019

★★★★★ 4/5

Google

Phoebe Plaskasoviti helped me find the right property for me, she was very understanding, kind and friendly all throughout, really felt like she was being honest and that is much appreciated

Ana · 10 October 2024

★★★★★ 5/5

Google

It was a pleasure to have Charlie Jones showing us a property this week. He was most personable, knowledgeable about the Crystal Palace area and not ‘pushy’ at all. He answered all our questions and we never felt rushed during the viewing. An excellent pizza restaurant recommendation too!

Jane · 11 November 2023

★★★★★ 1/5

Google

We put our house in West Norwood on the market with Foxtons Crystal Palace over a year ago, and what a disappointing experience it has been. We never received the call backs which were promised, we were never able to speak to the right people, and they complete failed at getting the property sold. After 6 frustrating months we went over to Galloways West Norwood which provided a great service, just wish we had done this earlier. Like the other reviews, Foxtons massively overvalued our flat, and then also tried to knock off large sums quickly. They were also not in good communication with the 3 'buyers' they got I think, as they all pulled out. Avoid Foxtons Crystal palace if you want to sell a house in West Norwood (and probably surrounding areas too)

Fleur · 12 November 2016

★★★★★ 5/5

Google

I couldn't be more thankful to Foxtons Crystal Palace. I have recently sold a few properties with the team and I found them extremely knowledgeable, professional and easy to work with. What's more they sold my properties for far more than what any other estate agent valued them - this, in my opinion, justifies their fees and made a stressful situation less stressful. I am especially thankful to Alice, Kelsey, Tom Pedrotti and Shanola - Guys you are fantastic!! It makes a big difference dealing with estate agents who I can honestly say are trustworthy and working in my interest. Thanks again!!

Vanessa · 12 November 2016

★★★★★ 5/5

Google

I am absolutely delighted with the service provided by Alice Thompson and Shanola Williams at Foxtons Crystal Palace Sales. They have been an amazing team working on the sale of my flat. They said they would update me weekly and did every week without fail and at the same time. They heard my concerns and came up with workable suggestions and solutions to manage them. My flat was tenanted and they gave me feedback on how the flat was being kept and cared for and shared any concerns they had with me and gave me suggestions of what could be done. They went above and beyond what I would have expected. Both Shanola and Alice have always been incredibly professional to deal with. I have never dealt with such a reliable and on the case team. Bowled over. So impressed. Thank you for an outstanding service.

Holly · 12 November 2016