Trusted Agent profile · Croydon
Verified
★★★★★
412 reviews across 4 platforms
323 Lower Addiscombe Road, Croydon, CR0 6RF
Cray and Norton Estate Agents's office in Croydon, at 323 Lower Addiscombe Road, is rated 4.8 out of 5 across 412 reviews on four platforms, including 330 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.
330
Reviews on Google
This office
12
Reviews on Facebook
This office
10
Reviews on Yell
This office
60
Reviews on Trustpilot
This office
The Trusted Agent 2026 results for Cray and Norton Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
5/5
GoogleSuperb local agent sold my property v.quickly in tough conditions.recommended!! Darren went out of his way to give us excellent personal and professional all the way through Would use again
Hi, Luke. We appreciate the kind words and are glad we could provide you with a positive experience!
5/5
GoogleWe have worked together several times and this time as well proved that Cray and Norton is the greatest estate agent. They managed to get a good price for my two bedroom flat reasonably quick, so happily sold with them.
Thanks Kata for leaving us such a lovely review. We are definitely one of the best Estate Agents in Croydon and maybe just maybe the greatest :-)
5/5
GoogleA big thank you to Cray and Norton!! They successfully helped me to secure my first family home and have been fantastic throughout the whole entireraty of the process. The Cray Norton team are exceptionally great at what they do, always …
Hi, Rhys. Thanks for taking the time to share your positive experience. We truly appreciate it!
5/5
GoogleI bought a house in Croydon through Cray & Norton Estate Agents. Archie and Darren are great. They are very helpful, supportive and easy to communicate. Thank you for your excellent service. I would like your company to manage my rental part in future.
Hi, Jinghui. Thanks so much for the lovely review and we would be delighted to continue our relationship and work for you 🏡 …
5/5
GoogleCray and Norton are fantastic! A huge thank you to Mr Darren and Mr Lucas for their professionalism, honesty, and genuine care throughout the process. They kept me updated, made everything stress-free, and went above and beyond to ensure a smooth experience. Highly recommend!
Hi, Wilson. We appreciate the kind words and are glad we could provide you with a positive experience!
5/5
GoogleGreat Agent , They have a very wide range of cliental. Our house sold in south Croydon in 4 weeks. I am very happy that we have achieved this together that quick. Thanks for your help! Great job!
Hi, Barnabás. Your feedback is highly appreciated. Thank you for the review!
5/5
GoogleI had an excellent service from Cray and Norton Estate agent. From viewing to finally signing the tenancy agreement, everything was smooth and stress free. Best experience I have ever had from an estate agent. I do recommend them as they are very professional. Thank you to the whole team for making my move easy and stress free.
Hi, Ruth. Thanks for taking the time to share your positive experience. We truly appreciate it!
5/5
GoogleI had a great experience purchasing a house via Cray & Norton. Everyone on the team was very professional, helpful and friendly. Thank you!
Thanks for taking the time to write us such a nice review - we hope you are very happy in your new home. Darren & The Team
5/5
GoogleCray & Norton helped me, as an executor of her estate, to sell my late grandmother's flat. From the initial contact with Marcel to get a valuation for probate purposes through to the final completion overseen by Darren, the help and support …
Hi John, thanks for taking the time to write us such a nice review. It has been a pleasure to work for you and i really appreciate you giving my company your business. Darren & The Team.
5/5
GoogleI am really pleased with the support provided during the whole process of buying the property. I would specially thank Mr. Darren for his constant monitoring and getting all things sorted, which avoided the delays in the process. …
Hi, Jino. Your feedback is highly appreciated. Thank you for the review!
5/5
GoogleWe have been looking for a property through Cray and Norton for some months now and despite being shown several properties that met our initial requirements, we have been guilty of then changing our specification (sorry!). Despite this …
Hi, Howard. Thanks for taking the time to share your positive experience. We truly appreciate it!
5/5
GoogleCray and Norton offer a great service. They are realistic regarding where the price of your property should be and able to give tips on making your property more saleable. Excellent communication and the guys work hard to drum interest and …
Thanks Barbara, what a lovely review and it was an absolute pleasure to work for you 🏡 Darren & The Team …
5/5
GoogleVery good service. We were impressed with Cray & Norton form the first leaflet that entered our flat. We wanted local experts in particular. They gave the most accurate estimate, fair commission and under no pressure to use them - they …
Hi, Rachel. Your feedback is highly appreciated. Thank you for the review!
5/5
YellProfessional and Friendly
Went to Cray and Norton to get my property valued. Marcel was friendly, professional and NOT pushy unlike other agents I’ve dealt with previously! Would definitely go to them again.
Thanks Sarah, i will give Marcel a big pat on the back!
5/5
GoogleWe used Cray and Norton when we relocated to Addiscombe in July, Archie was fantastic on the viewing, really informative and even helped guide us through the referencing process. Cray and Norton manage our property and we had a few issues …
Thanks for taking the time to write us a lovely review 👍🏻🏡 …
4/5
TrustpilotHouse Purchase
Lucas, Darren and Archie were super helpful, efficient and always kept me I formed regarding the sale. I would highly recommend them. Thank you Guys.
Thanks so much for writing us a nice review, the team wish you all the best in your new home.
5/5
GoogleCray & Norton Estate Agents - The team Darren, Archie,Lucas & Marcel are second to none when it comes to customer service.We recently used this firm to sell our property in Addiscombe the team are very approachable, friendly and thoroughly …
Thanks so much for this lovely review Dermot & Anna, it's been an absolute pleasure to work for you and thanks for giving my company your business, it's greatly appreciated. Darren & The Team
5/5
TrustpilotHighly recommend Gray& Norton.
Highly recommend Gray& Norton. Darren,Marcel and the team were all brilliant.Excellent communication especially Darren with back & forth emails and updates regarding are sale and purchase.😊 Great service
Thanks for the lovely review Mary and for giving us your business, its greatly appreciated.
5/5
GoogleWould highly recommend Darren and the team at Cray and Norton, who recently sold a house for us in addiscombe. Excellent service and great communication throughout the process.
Thanks for taking the time to write us a review Fran, it was a pleasure to work for you.
5/5
GoogleCray and Norton Estate Agents, a company with the old fashion professionalism and modern technology was very instrumental on my search for a property with very specific and uncommon requirements. They were up to the challenge over a long …
Hi, Blanca. Thanks for taking the time to share your positive experience. We truly appreciate it!
5/5
GoogleWe had a fantastic experience with Cray and Norton, thanks to the incredible support from Lucas and Archie. From the very beginning, they were patient, friendly, and incredibly efficient in helping us find the perfect home for our family. …
Hi, Charnel. thanks so much for writing such a lovely review and i will give Archie & Lucas a big pat on the back! Darren Cray
5/5
GoogleI recently sold my property with Cray and Norton. Marcel did the initial consultation and was very knowledgeable about the area and what to expect. The viewings were done by Archie and Marcel, then Darren handled the administration after …
Thanks so much for writing us a review and for giving my company your business, it’s greatly appreciated. Darren & The Team
5/5
TrustpilotDarren and Team have been very helpful…
Darren and Team have been very helpful and always responded to all my queries in good time. They've been excellent with their communication and have catered to all my requests. They have always addressed all my concerns with a positive attitude and have always strived to do their best to seal the deal. Many thanks for your great service!
Thanks for taking the time to write us such a lovely review, it was a pleasure to work for you and we hope you are happy in your new home. Kind Regards Darren & The Team
5/5
GoogleAlthough we did not end up proceeding with renting through Cray & Norton we were very impressed with their professional service. Archie dealt with us, he was extremely professional and always very prompt in communicating with us. Whilst …
Hi, Lc. Thanks for taking the time to share your positive experience. We truly appreciate it!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Cray and Norton Estate Agents's Croydon office has 412 reviews across four platforms: 330 on Google, 12 on Facebook, 10 on Yell, 60 on Trustpilot.
Cray and Norton Estate Agents Croydon is rated 4.8 out of 5 across all 412 reviews, and 4.7 out of 5 on Google from 330 reviews.
Yes. In The Trusted Agent 2026 awards: Cray and Norton Estate Agents, Croydon won Gold.
Cray and Norton Estate Agents Croydon, 323 Lower Addiscombe Road, Croydon, CR0 6RF.
