Cray and Norton Estate Agents Croydon reviews

★★★★★ 5/5

Google

We found Cray & Norton team very approachable, efficient and professional. We would highly recommend them for renting purposes and especially for managing overseas customers. Thank you

H · 23 July 2026

★★★★★ 5/5

Google

A great team, very responsive and helpful thorough the entire house process! Special shoutout to Archie being super helpful during the viewings and answering countless queries.

Carlos · 14 May 2025

★★★★★ 5/5

Trustpilot

Archie was excellent

Archie was excellent. On our first visit to the property he was easily able to answer all questions whilst showing us around and highlighting key features. He also quickly arranged follow up visits for us to access the loft and provided timely updates and responses. Would highly recommend

Sibella · 27 June 2024

★★★★★ 5/5

Google

Great experience renting out my flat. Lucas and Archie Cray are very knowledgeable and always on hand to give advice and guidance during the process thus far.

Penelope · 4 July 2026

★★★★★ 5/5

Trustpilot

You're on a sound footing with CrayandNorton

We found a firm family run serious agency who from the start genuinely wanted us to find the right buyer and worked hard to achieve precisely that. We felt that they always had our back and that they would strive to get the sale over the line.....we made the right choice over other agencies and would strongly recommend them to anyone who wants to sell their property...well done Marcel Darren and Archie and thanks above all for getting it over the line professionally and quickly

Frank · 15 January 2026

★★★★★ 5/5

Google

Archie and Darren and rest of the Cray & Norton team did amazing job selling our dads house. The buyers was a nightmare , kept asking to view property again and again. Drop the price twice , did not have 10% deposit. Cray and Norton handle all these problems easily and professionally. Thank you and well done.

Sue · 16 October 2025

★★★★★ 5/5

Google

The entire team at Cray and Norton were incredibly helpful to me as a first time buyer. Great communication, approachable, responsive and offered good advice about the local area and facilitating viewings and supporting my queries. I would recommend!

Louise · 18 March 2026

★★★★★ 5/5

Google

Great to deal with, the best Estate Agents in Croydon by far.

Alan · 24 September 2026

★★★★★ 5/5

Trustpilot

Thank you!

The entire team at Cray and Norton were incredibly helpful to me as a first time buyer. Great communication, approachable, responsive and offered good advice about the local area and facilitating viewings and supporting my queries. I would recommend!

Louise · 17 March 2026

★★★★★ 5/5

Google

A very pleasant experience buying through C+N. A special thank you to Darren and Archie for being so responsive and supportive in progressing the sale. Thank you also for the lovely welcome hamper! :) I will certainly be recommending C+N to friends in the area!

Peggy · 19 June 2024

★★★★★ 5/5

Trustpilot

Supportive and helpful agency

We were very happy with the support we received from Cray and Norton - they were efficient, proactive and very communicative. Would definitely recommend!

EB · 3 July 2026

★★★★★ 5/5

Google

Once of the best service I ever got through cray and Norton . Especially Mr Lucas was very much supportive and friendly.

Sijo · 14 May 2025

★★★★★ 5/5

Google

Good service and support to manage our let property.

Diana · 4 October 2026

★★★★★ 5/5

Google

I recently purchased a property via Cray and Norton. They were very professional throughout the process and proactive throughout the conveyancing stage. I would highly recommend this estate agents in Addiscombe.

Alison · 6 May 2026

★★★★★ 5/5

Trustpilot

The most trusted agent

Cray and Nortons are a genuine and most trusted family agents with ample experience and excellent customer service skills. What distinguishes them from other agents in my opinion is, the fact that they empower the customers to make judgemental decisions by only providing the available options and sufficient time to think about their choices ( no hard sale approach). They have a great team of partners around them to facilitate the buying process. A special mention goes to Darren and Archie for their professional approach and empathy. They both are always available and proactive to find solutions to the challenges I faced through out the process. The way they chase the cases and provide updates on a timely manner is exceptional. All in all, I highly recommend Cray and Nortons for their genuine, assured and interactive service.

Mr · 17 December 2025

★★★★★ 5/5

Google

Superb team Always been given fantastic service from Darren

Nicky · 24 September 2026

★★★★★ 5/5

Trustpilot

I had sold my property through a small…

I had sold my property through a small estate agent in a timely and efficient manner. Unfortunately I attempted to purchase three times through large estate agents and was frustrated by extremely poor service and communication leading to three failed purchases. Probably because they couldn't sell me this and that. Fortunately on the fourth attempt I purchased through Cray and Norton. They had extensive knowledge of the area and the property and any gaps were addressed by email the next day. All enquiries answered within 24 hours. Responsive communication through them to the seller of the property. Needless to say the sale progressed to a speedy conclusion to the satisfaction of all parties due to Archie and Darren being proactive at every stage. Due to the service differential I'm sure this agent will continue to thrive even in this tough market.

Rosemary · 1 December 2025

★★★★★ 5/5

Trustpilot

Cray and Norton weran excellent choice

Cray and Norton were business like, they sold our flat efficiently and competently, and they were always helpful and friendly as well. We made an excellent choice.

John · 19 May 2026

★★★★★ 5/5

Google

Fantastic team at Cray and Norton. Managed to sell my home in 4 months from start to finish. Advised me perfectly on all matters relating to the sale. Kept in touch with me and chased the purchasers relentlessly on my behalf. Great team. I would definitely use them again in the future.

Kashaf · 14 October 2025

★★★★★ 5/5

Google

I have been a landlord for the last 16yrs and have used the services of Cray & Norton for a number of years and times for my properties. The team have always been personable, professional and reliable. Andrea, Darren, Marcel and the team are true experts in what they do. I have no hesitation in recommending them.

Mr · 19 June 2023

★★★★★ 5/5

Yell

Fabulous!

Great team, dealt with Marcel the majority of my sale and I could tell from the start that my property was in great hands at Cray and Norton, much better then the big corporations these days. Fab family business!

FrancesL-75 · 15 June 2024

★★★★★ 5/5

Google

We received a great service from the team with regular updates on viewings provided and ultimately completing on the sale at a good price.

Thao · 16 May 2026

★★★★★ 5/5

Google

Darren and his family were all helpful, friendly and professional. Recommend this family run and professional estate agent!

Joe · 23 June 2026

★★★★★ 5/5

Trustpilot

The best estate agents around

Initially used a larger local firm and felt pressurised and uncomfortable. So went to Cray and Norton and what a change. Each person from the directors to the staff were kind and knowledgeable and more importantly caring and interactive. They were always professional and punctual and carried me over the line in what is a difficult situation. This is a family business and it’s a credit to the family that the younger generations are just as good as their elders. I’m thankful for their help and would recommend them to anyone.

Henryk · 18 September 2024