Cray and Norton Estate Agents Croydon reviews

★★★★★ 5/5

Trustpilot

Excellent service thank you

Darren and his team have provided us with excellent support and advice throughout the whole process of selling our house. They have kept in touch extremely well, and have been caring, considerate and professional in their dealings with us. The family business gives it a personal touch, and we've felt they really care about us. Andrea was also extremely caring and supportive during our years of letting the property too. Our thanks to you all!

Rosie · 13 June 2025

★★★★★ 5/5

Trustpilot

We recently completed the purchase of…

We recently completed the purchase of our new home with the help of Cray & Norton, and we had a great experience throughout the whole process. The team was professional, responsive, and always happy to answer our questions. They kept us updated at every stage and made what could have been a stressful process much smoother. Thank you for all your hard work and support. We would definitely recommend Cray & Norton to anyone looking to buy or sell a property

Xiuen · 26 June 2026

★★★★★ 5/5

Trustpilot

Cray and Norton: excellent family-run estate agent

We chose Cray and Norton because it’s a family-run business and we weren’t disappointed. Darren, Archie and the team looked after us really well from start to finish. We wouldn’t hesitate to recommend them.

Melanie · 8 June 2026

★★★★★ 5/5

Google

We chose Cray and Norton because it’s a family-run business and we weren’t disappointed. Darren, Archie and the team looked after us really well from start to finish. We wouldn’t hesitate to recommend them.

Ellaminnowpea123 · 8 June 2026

★★★★★ 1/5

Google

Called to view a property was told there was no access. Two days later someone offered on the property. Why was I not allowed to view? Because I am on benefits. Another estate agent discriminating against benefits recipients. I shall be reporting them to the property ombudsman.

Nut · 26 September 2026

★★★★★ 5/5

Google

Excellent Service from Darren and the team… would definitely recommend 👍 …

Brian · 24 September 2026

★★★★★ 5/5

Trustpilot

Darren and his team were amazing from…

Darren and his team were amazing from the beginning to the end. They provided a great service to us. I would recommend them to anyone.

InPost · 24 June 2026

★★★★★ 5/5

Google

I rarely leave reviews, but Cray & Norton have been great. They've managed our rental property for a few years now and have been brilliant throughout. They're easy to contact, always happy to help and have taken so much of the stress out of being landlords. They've found us lovely tenants every time, and any maintenance issues have been sorted without fuss. HIGHLY RECOMMEND!

Levi · 30 July 2026

★★★★★ 5/5

Google

It was a pleasure dealing with Cray & Norton for the sale of my Croydon home. I dealt directly with Archie & Darren. Both were super friendly and efficient in helping overcome obstacles to sell the house. Ultimately, the process was smooth and we achieved a great sale price. Would highly recommend!

Matthew · 14 September 2025

★★★★★ 5/5

Google

I’ve been renting with this estate agent for the past eight years, and they’ve consistently provided outstanding service. The team is professional, knowledgeable, and always approachable, making every step of the process straightforward and stress-free. Their communication is excellent, and they’ve always gone the extra mile to help. I wouldn’t hesitate to recommend them to anyone looking for a reliable and trustworthy estate agent.

Apex · 10 July 2026

★★★★★ 5/5

Google

Best estate agents in Croydon. They have fully managed my rental property for the last 14 years. Darren, Andrea and the team have been amazing throughout. A great family ran estate agents 100% recommend, with a service you would never get from one of the large corporate firms

James · 16 October 2025

★★★★★ 5/5

Google

Cray and Norton have been amazing throughout my property hunt process!! They helped me find my first family home, and they have been there through every step of the process from start to finish. A big thank you to Archie, Darren and the team!!

Alison · 16 October 2025

★★★★★ 5/5

Google

We recently purchased an investment property through Cray & Norton and had a very positive experience. The transaction took longer than expected because of our own circumstances, but the team remained patient, professional and supportive throughout. Communication was always clear and they kept us updated whenever there was progress. Thank you for helping us get everything over the finish line.

Xiuen · 2 July 2026

★★★★★ 5/5

Google

Could not fault the friendly and professional staff from day 1 to the successful sale of our home. Nothing was too much trouble and they kept us updated all through the process. I would highly recommend Darren and his team. Outstanding. Thank you.

Jeremy · 14 October 2025

★★★★★ 5/5

Google

We had an excellent service from the team of Cray & Norton Estate Agent. A very big thanks to Lucas and Archie for their time and support in securing a flat to rent in Croydon. You guys made documentation and communication with landlord …

Oseni · 3 October 2025

★★★★★ 5/5

Google

We had a really positive experience with the team during our recent house purchase, Archie in particular was excellent. Their communication was clear throughout, and they were always quick to ask the owner any additional questions we had and come back to us with clear answers. They helped make the process much smoother and less stressful. Highly recommended.

Chetan · 10 July 2026

★★★★★ 5/5

Google

Cray and Norton were always very professional and definitely knew the market. Darren was on hand to make sure the sale of my Mum's house went through and whilst this was a very difficult time for us Darren and the team did their utmost to make the whole process as good an experience as possible. Thank you

Cheryl · 14 May 2025

★★★★★ 5/5

Google

The team at Cray & Norton were brilliant from start to finish; from their valuation to their detailed proposal, considerate and well communicated viewings to constant correspondence regarding potential buyers, they really took the stress of selling our house away completely. When an offer from a buyer came along, they negotiated the highest possible price and were a huge help in moving the process along when solicitors were being slow with replies. We couldn’t recommend them more and are so happy we entrusted them with the sale of our home.

Ashleigh · 10 January 2026

★★★★★ 5/5

Google

What a warm welcome to our new neighbourhood. The house we purchased was introduced to us from Cray & Norton and I believe it wasn't even on the market yet, they gave us the first viewing. Im so grateful to all the Staff there.They were so helpful during the purchase process and understood our needs from day one. They were always available for support and advice and we even managed to get a small discount on the overall purchase price through clear and concise conversation. Thank you 😊 🙏

P_ · 10 January 2026

★★★★★ 5/5

Trustpilot

Positive Experience

We had a really positive experience with the team during our recent house purchase, Archie in particular was excellent. Their communication was clear throughout, and they were always quick to ask the owner any additional questions we had and come back to us with clear answers. They helped make the process much smoother and less stressful. Highly recommended.

Chetan · 23 June 2026

★★★★★ 5/5

Google

From the outset Marcel and the team delivered a personal and accommodating service for my elderly mum's relocation from Croydon to Devon. They took into account her concerns due to her senior years and were prompt and efficient in …

Jim · 3 October 2025

★★★★★ 5/5

Google

I had sold my property through a small estate agent in a timely and efficient manner. Unfortunately I attempted to purchase three times through large estate agents and was frustrated by extremely poor service and communication leading to three failed purchases. Probably because they couldn't sell me this and that. Fortunately on the fourth attempt I purchased through Cray and Norton. They had extensive knowledge of the area and the property and any gaps were addressed by email the next day. All enquiries answered within 24 hours. Responsive communication through them to the seller of the property. Needless to say the sale progressed to a speedy conclusion to the satisfaction of all parties due to Archie and Darren being proactive at every stage. Due to the service differential I'm sure this agent will continue to thrive even in this tough market.

Broncos · 10 December 2025

★★★★★ 5/5

Google

Archie was our contact he was helping us through the house sale in Croydon. Very efficient and quick handling. Saturday viewing were done and suited our tenants as well. Overall highly recommended.

Anita · 7 December 2025

★★★★★ 5/5

Trustpilot

Great company to work with. Knowledgeable, Honest and engaging!!

Darren and his team kept me positive when things got tricky and never tried to push me in the wrong direction. I met 3 agents when deciding who to list my 2 flats with, and chose Cray and Norton based upon their relaxed engagement approach, their honest opinions and the feeling that they had my best interests at heart.

Colin · 13 February 2025