5/5
GoogleAbby was really helpful when finding and showing us multiple properties in the area, she fully understood what we were looking for whilst also not bombarding us!
Trusted Agent profile · Crouch End · Greater London
Verified
Martyn Gerrard Crouch End reviews
★★★★★
857 reviews across 2 platforms
45 The Broadway, Crouch End, Greater London, N8 8DT
Part of Martyn Gerrard, see every office.
Martyn Gerrard's office in Crouch End, Greater London, at 45 The Broadway, is rated 4.7 out of 5 across 857 reviews on two platforms, including 735 Google reviews rated 4.7.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers16 reviews
I have bought and sold properties with Mark and would have no hesitation in recommending his services. He is very knowledgeable about the local market, and ...Read all 16 from sellers
Buyers14 reviews
From the first moment I interacted with Lavinia, she immediately made me feel at ease with her kind and caring way of doing her job. She never seemed pushy and ...Read all 14 from buyers
Landlords27 reviews
I am currently working with Lavinia and so far she has been excellent at customer services; all is running very smoothly under her coordination. She is very ...Read all 27 from landlords
Tenants31 reviews
I dealt with Lavinia on two occasions, one to visit a house and another time via both email and phone to arrange checking in and contract (for a house my friend ...Read all 31 from tenants
About Martyn Gerrard Crouch End
Established in 1964 Martyn Gerrard Estate Agents is one of the largest independent estate agents in the North and North West London. We have 10 branches in all of the primary locations where the more prestigious properties are to be found. The Board of Directors have collectively over 120 years of experience in the North London property market. We are incredibly proud to have celebrated our 50th birthday in 2014.
Reviews
Every review we hold for the Crouch End office, from every platform, shown as written. First names only.
Google5/5
GoogleThe team at Martyn Gerrard, particularly James Maynard and Dario Esposito, have been politely helpful in selling our house on the ladder. Thank you for your advice and support and, of course, for finding such great buyers.
4/5
GoogleThanks to James (and Dario) for helping to get our sale over the line in some very trying and frustrating circumstances - especially as we are on the other side of the world!
5/5
GoogleWorked with Jessica recently on our new flat. Super helpful and put up with all our annoying questions! Paperwork all processed very quickly with only delay being the landlady not being able to use online forms. Thanks Jessica! :)
5/5
The Trusted AgentI have used Anthony and MG to rent in and around Crouch End for a number of years now. He is always honest and upfront with me in what can sometimes be a stressful process. I have happily recommended him to friends.
5/5
GoogleWorked with Jessica recently on our new flat. Super helpful and put up with all our annoying questions! Paperwork all processed very quickly with only delay being the landlady not being able to use online forms. Thanks Jessica! :)
1/5
GoogleMy parents used this joke of an agency to sell their house. Did nothing untill they handed in their notice after receiving barely any arranged visits over 10 weeks.. 1 day before the contract ceased they amazingly found someone.. no memorandum of sales was issued and the agent led them on for 2 months. After this the agency kept attending the house and even sent around the buyer who they were waiting on weeks on weeks to try and strong arm them into a sale. Parents ended up going with another agency (who they got an offer within 4 days) and they said that they wouldn't be stung with 2 lots of agency fees when clearly there are in contract.. do not touch or you will regret. I welcome a response from them...
5/5
The Trusted AgentExcellent and attentive!
We had 100% brilliant service from Sarah at Martyn Gerrard. She really went out of her way to help and reassure us during the inevitably stressful buying process. Her knowledge, attention to detail, and customer service can't be faulted. Thank you Sarah!
5/5
GoogleRaphael and Emma have been a valuable source of information in steering us through the minefield of renting a property. Very happy with their support and level of service. They are a fountain of knowledge and we would highly recommend them to anyone considering renting a property of renting out a property.
Agent replied · 31 May 2026
Thank you for the review. You have a lovely property and a pleasure to work with.
5/5
The Trusted AgentAnthony Spittle at Martyn Gerrard
Anthony has successfully managed to let a number of flats for me in Crouch End. In each case Anthony has managed to secure reliable tenants within a very short time of the flats become vacant. Communication and process was also very easy.
5/5
The Trusted AgentExcellent Service
I have used Martyn Gerrard for a number of years to rent out my garden flat in Crouch End. I also always enjoy working with Andrew as he is honest, helpful and efficient. Highly recommend Andrew and Martyn Gerrard to any landlords.
1/5
GoogleRENTERS BEWARE - We moved into our flat approximately 10 months ago with an agreement that we would stay for a fixed term of one year which would then transition into a periodic rolling contract. We were contacted twice ahead of the expiry of the fixed term with a proposal to renew, which we declined in favour of the pre-agreed rolling contract. Without warning or explanation an employee of Martyn Gerrard delivered a section 21 "no fault" eviction notice for us to leave the flat. To make matters worse, the eviction date is the same date as when my partner is expected to give birth to our first child. It would appear that Martyn Gerrard does not have any regard for the welfare of their customers if they believe that they can profit or take advantage of you in anyway. UPDATE - Martyn Gerrard contacted us 10 days after serving the eviction with another "offer" (threat) to withdraw the eviction and to extend the lease. It appears that lease renewal is an income stream for MG which enables them to charge additional fees to landlords (they have a renewal consultant employed to do this). If the tenant does not agree to this then they will offer to evict and replace the tenant using this tactic and will secure another new-tenant contract fee. Through this lens it appears as though Martyn Gerrard and employees are incentivised to have tenants sign as many lease renewals as possible and are willing to blackmail their customers with eviction. They are willing to misuse section 21 eviction laws to achieve these ends - laws which have been acknowledged to be unfair and in need of replacement. This is a serious conflict of interest and a warning which should be flagged here in order to benefit the wider general public. After this experience I would strongly advise prospective tenants and landlords to reconsider their options and take their business elsewhere if possible.
5/5
GoogleTreon from Martyn Gerrard found us a buyer for our flat within two weeks despite an uncertain market. Treon was a pleasure to deal with no hard sell and I would happily work with him again.
5/5
GoogleExcellent work on our behalf and great diligence in securing our first home. 👍👍 …
Agent replied · 13 June 2026
Thank you for your ⭐⭐⭐⭐⭐ review of Webbers Barnstaple! We’re delighted our North Devon team made your first home purchase seamless with attentive service and proactive updates. You can also get an up-to-date valuation using our online … More
1/5
GoogleEven one star is way too much! We have been left hanging to view the property and missed few other just to find out couple weeks later on website it was already rented out. Despite my husband's calls, me registering with their agency and their promises to call us back about the property. They might be good, but in wasting people time nothing more. Glad we have had that experience with renting from this estate agency, at least we know we will definitely avoid them to buy our house.
5/5
GoogleWhat an amazing company who have delivered a first class service from start to finish. Thank you to all of you for making selling my home a truly seamless process. Your team are friendly and professional and nothing was too much trouble. Thank you for everything xx
5/5
GoogleFriendly, efficient and diligent. Joe and the team have done a superb job for us. There were some challenges with the chain along the way and they worked extremely hard to keep us on track. Great job, guys!
5/5
GoogleNadia provided an outstanding service from start to end. She was quick to respond to any questions and made the entire process seamless. Thanks Nadia!
5/5
GoogleMartyn Gerrard, particularly James Maynard have been excellent. Calm, patient, and never pushy the way they handled us, our buyer, and the other agents in the chain was always transparent and very professional. Would recommend
5/5
GoogleHad a really terrific experience with Anthony Spittal of Martyn Gerrard. Always helpful, friendly and ready to take my calls. I would strongly recommend him to all other landlords who are looking for an experienced and knowledgeable lettings agent.
5/5
GoogleJoe and the team were a delight to deal with from the initial sign up of the property to the day of completion. Communication throughout the process was first class and cannot recommend highly enough.
5/5
GoogleGreat agents, Alban was a fantastic help, answering questions responsively and making sure everything was clear for our new rental property. He made the whole process smooth and made everything easy.
5/5
GoogleGreat Estate Agents from start to finish, really helped move the transaction along the whole way through and the communication was fantastic, a special mention to Joe Hayes who was a pleasure to deal with, highly recommend.
5/5
GoogleAnthony and Jessica let my flat on Sunnyside road this month. They were very clear, professional and extremely helpful. They talked me clearly through each step. Thanks to them, my flat was let on the first viewing!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Martyn Gerrard Crouch End
What do sellers say about Martyn Gerrard Crouch End?
16 reviews from sellers, rated 4.9 out of 5 on average. For example, Katie wrote: "I have bought and sold properties with Mark and would have no hesitation in recommending his services. He is very knowledgeable about the local market, and ..."
What do buyers say about Martyn Gerrard Crouch End?
14 reviews from buyers, rated 5.0 out of 5 on average. For example, Foxybunny wrote: "From the first moment I interacted with Lavinia, she immediately made me feel at ease with her kind and caring way of doing her job. She never seemed pushy and ..."
What do landlords say about Martyn Gerrard Crouch End?
27 reviews from landlords, rated 4.9 out of 5 on average. For example, Vanesa wrote: "I am currently working with Lavinia and so far she has been excellent at customer services; all is running very smoothly under her coordination. She is very ..."
What do tenants say about Martyn Gerrard Crouch End?
31 reviews from tenants, rated 4.9 out of 5 on average. For example, LM wrote: "I dealt with Lavinia on two occasions, one to visit a house and another time via both email and phone to arrange checking in and contract (for a house my friend ..."
