5/5
GoogleProfessional and friendly, Christina made sure to keep us updated throughout the process, which was full of ups and downs but Christina acted promptly and efficiently on everything we needed.
Trusted Agent profile · Cricklade
Verified
McFarlane Sales & Lettings Cricklade reviews
★★★★★
300 reviews across 3 platforms
102 High Street, Cricklade, SN6 6AA
Part of McFarlane Sales & Lettings, see every office.
McFarlane Sales & Lettings's office in Cricklade, at 102 High Street, is rated 4.7 out of 5 across 300 reviews on three platforms, including 236 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
236
Reviews on Google
This office
23
Reviews on View Agents
This office
41
Reviews on Trustpilot
Business-wide
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers10 reviews
We were delighted with the service we received from McFarlane when we sold our flat. From the first moment they took on the business we felt we were in ...Read all 10 from sellers
Buyers5 reviews
We purchased a property through macfarlanes,cricklade. From the first meet at viewing right and all the way through the (long!) process the team were just ...Read all 5 from buyers
About McFarlane Sales & Lettings Cricklade
McFarlane Sales & Lettings are a leading local independent Estate Agents specialising in Residential Sales, Residential Lettings and Property Management. With over fifty years of combined experience, we have developed an extensive knowledge of the local property market enabling us to offer a wide ranging service that is both friendly and professional as befits our reputation. We offer the traditional values you would expect from an established firm and combine these with the latest innovations in marketing and advertising. Our three offices are located in prominent positions in the key towns and villages of Swindon, Cricklade and Wroughton and work closely together to cover these areas and their surrounds.
Awards
The Trusted Agent 2026 results for McFarlane Sales & Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Cricklade office, from every platform, shown as written. First names only.
Google5/5
View AgentsWonderful Team!
All of the team deliver the best customer service and in the most professional manner. Nothing was ever too much trouble and they were able to resolve any issues quickly or even just be there to discuss any concerns we had. Julian, Dom and Silvia thank you for everything!!
5/5
Googlereally great estate agents. from the viewing right up to the signing the contracts. always keeping me informed of what was happening and what needs doing to complete. really useful and friendly company to use
Agent replied · 23 February 2024
Thank you for your 5* review Paul.
1/5
GoogleWe called this company to get our house valued and potentially listed for sale. Made an appointment with Julian. He never turned up. Called the office, somebody called me back and said Julian was meant to call me to cancel as he had to go …
5/5
GoogleFantastic Experience buying with McFarlane, Been a joy! very approachable and worked hard to push the sale through. Christina has been superb from start to finish! many thanks again Christina and the team at McFarlane.
5/5
GoogleA professional service from the whole team, especially Christina who went above and beyond on countless occasions to help us through a very difficult process. Thanks to you all !
5/5
GoogleThe art of a good estate agent is taking all the stress out the moving. Done badly and it can exacerbate the process. Thankfully Craig Norris & Bradley Bates have excelled. Punctual to promptly organised initial valuation and viewing days. Clear and concise communication from prospective buyers. Extremely responsive when I required information. Friendly & polite to engage with and efficient at their job - what more could you ask for? I was given a glowing recommendation to use McFarlane and I am now happy to do the same. Thank you
5/5
TrustpilotMove to Cricklade.
McFarlanes managed our sale throughout with great professionalism. It was a challenging chain that needed a lot of support and many thanks must go to Silvia in Cricklade, who tirelessly kept on top of events and ensured we remained well informed throughout. Thank you.
5/5
GoogleProfessional and friendly, Christina made sure to keep us updated throughout the process, which was full of ups and downs but Christina acted promptly and efficiently on everything we needed.
1/5
GoogleHello,so is like this that you treat your customers?!?!?! Your colleague doesnt show up,to show the flat to my husband and a more fiew people was there waiting? was for 12.30 our booking,and till now ,nothing!? and now Mrs Anita as gone away... You know what, my husband loose one holiday day,because of you. You should at least, show same consideration and be faitfhull to the bookings view hours. and at least say sorry, for these situation not look for people and ignore it. was exactly what she has done
5/5
GoogleWe are looking for a home and can’t stress enough how friendly, helpful and professional Tim, Tom and Sylvia have been. Sadly, we lost the house we wanted to buy with them as we had no buyer for our home, but they’ve been so supportive and helpful to us and are helping us move forward. We are blown away on their care and genuine want to help. If you want a lovely team that will make this house selling and buying process less stressful then do try McFarlane. No smarmy or cliche jargon, real people that can work hard for you.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleI would never normally leave a review about an estate agent, but McFarlanes are different. They are both professional and friendly at the same time. We had a young agent called Tom, who was both courteous and capable simultaneously. He recommended professional photos which, at first, we were unsure about, but the proof was very much in the pudding, basically these sold the property. But after the sale is s where McFarlanes are different. Tom recommended both solicitors and mortgage agents, both of which we’ve settled with despite researching alternatives. All in all recommendedPositiveProfessionalism
5/5
GoogleFabulous service from McFarlanes, once we had an offer accepted it was full steam ahead with Christina doing her up most to get the process pushed through as quickly as possible and keeping us up to date along the way.
1/5
GoogleHello,so is like this that you treat your customers?!?!?! Your colleague doesnt show up,to show the flat to my husband and a more fiew people was there waiting? was for 12.30 our booking,and till now ,nothing!? and now Mrs Anita as gone away... You know what, my husband loose one holiday day,because of you. You should at least, show same consideration and be faitfhull to the bookings view hours. and at least say sorry, for these situation not look for people and ignore it. was exactly what she has done
5/5
TrustpilotGreat Service
I have been very impressed with Mcfarlane's services throughout the process. A special mention for Silvia who helped greatly as at one point our chain came close to collapsing but she demonstrated great commitment and dedication to ensure the move completed successfully.
5/5
GoogleGreat service from Christina and the team at the Cricklade office. Christina was friendly and very helpful with any questions we had. Only 2 months from offer being accepted to completion!
5/5
View AgentsExcellent service from the very beginning
Sylvia was very helpful , informative and always able to assist any of our queries. I found her to be very proffessional whenever I spoke to her. I would highly recommend McFarlane Estate Agent to any one who was looking at selling or buying.
1/5
TrustpilotThese people are awful
These people are awful. One woman, who all the tradesmen that visit for to the numerous issues arising in their properties can't bear her. She is so passive aggressive and doesn't seem to realise that the tenants are paying for a service. We have rotten floorboards in the conservatory that was under an inch of water. Black mould keeps coming back over and over again. We can't wait for the tenancy to end. They are utterly terrible. Please avoid! They make you feel like they are doing a huge favour to fix the issues, that's their job!
5/5
TrustpilotThe team at McFarlane we’re amazing in…
The team at McFarlane we’re amazing in helping us purchase our first home together. Special mentions to Silvia and Tim who were both very helpful and efficient in keeping us updated and doing there best to speed up the process.
5/5
GoogleWe have enjoyed great service from McFarlane, from the valuation and sale agreed stages right through to exchange of contracts today. I'm particularly grateful to Christina Hughes, the sales progressor, who has been excellent from start to finish.
5/5
GoogleAmazing service received throughout the whole process of my property purchase . Christina who was always keeping us updated and helpful during the process. A big thanks to McFarlane Team!!!
Agent replied · 9 August 2023
Thank you for your 5* review Anil.
5/5
GoogleThe purchasing process was made simple and went smoothly with many thanks to Christina who was helpful throughout the move.
5/5
View AgentsMcFarlane in Cricklade
Julian and Dom. Thanks for your great support for. Oath selling my house and finding me a new one. You have been very supportive from start to finish and communication from you guys has been excellent Cheers!
5/5
GoogleBradley has been a very likeable person whilst helping me search for a house, couldn’t ask for anyone better! Thank you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about McFarlane Sales & Lettings Cricklade
What do sellers say about McFarlane Sales & Lettings Cricklade?
10 reviews from sellers, rated 5.0 out of 5 on average. For example, Chris wrote: "We were delighted with the service we received from McFarlane when we sold our flat. From the first moment they took on the business we felt we were in ..."
What do buyers say about McFarlane Sales & Lettings Cricklade?
5 reviews from buyers, rated 5.0 out of 5 on average. For example, Diana wrote: "We purchased a property through macfarlanes,cricklade. From the first meet at viewing right and all the way through the (long!) process the team were just ..."
Has McFarlane Sales & Lettings won any awards?
Yes. In The Trusted Agent 2026 awards: McFarlane Sales & Lettings, Cricklade won Trusted Agent.
