5/5
Christina Hughes was excellent in forwarding all information, answering my many questions as having not sold a property before and I needed guidance.
Agent replied · 23 February 2024
Thank you for your lovely review Marilyn.

Trusted Agent profile · Cricklade
Verified
★★★★★
300 reviews across 3 platforms
102 High Street, Cricklade, SN6 6AA
Part of McFarlane Sales & Lettings, see every office.
McFarlane Sales & Lettings's office in Cricklade, at 102 High Street, is rated 4.7 out of 5 across 300 reviews on three platforms, including 236 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
236
Reviews on Google
This office
23
Reviews on View Agents
This office
41
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We were delighted with the service we received from McFarlane when we sold our flat. From the first moment they took on the business we felt we were in ...Read all 10 from sellers
We purchased a property through macfarlanes,cricklade. From the first meet at viewing right and all the way through the (long!) process the team were just ...Read all 5 from buyers
McFarlane Sales & Lettings are a leading local independent Estate Agents specialising in Residential Sales, Residential Lettings and Property Management. With over fifty years of combined experience, we have developed an extensive knowledge of the local property market enabling us to offer a wide ranging service that is both friendly and professional as befits our reputation. We offer the traditional values you would expect from an established firm and combine these with the latest innovations in marketing and advertising. Our three offices are located in prominent positions in the key towns and villages of Swindon, Cricklade and Wroughton and work closely together to cover these areas and their surrounds.
The Trusted Agent 2026 results for McFarlane Sales & Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Cricklade office, from every platform, shown as written. First names only.
5/5
Christina Hughes was excellent in forwarding all information, answering my many questions as having not sold a property before and I needed guidance.
Thank you for your lovely review Marilyn.
5/5
Tim Stanley and Christina Hughes at the Cricklade branch helped sell my property quickly and with minimal fuss. I am thankful for their calm expertise and friendly attitude.
Thank you for your 5* review Mark.
1/5
Have been lied to every time ive used them
I was manipulated into putting an offer into a property when i was lied to about the reason the last sale fell through. This resulted in a £1600 bill for me. Complaints procedure dont comment and dodge specific queries. State lying is not tolerated and then there are no actions taken to prevent it. Make sure you get everything in writing when you talk to them.
1/5
We called this company to get our house valued and potentially listed for sale. Made an appointment with Julian. He never turned up. Called the office, somebody called me back and said Julian was meant to call me to cancel as he had to go home. He never did. They said he would ring me on the next day to see if we can rearrange, again never did. It fills me with dread imagining people like this trying to sell my house. I would stay well clear.
5/5
Just popped in as thinking of moving to the area next year and spoke to Christina who was lovely and friendly, she took time to tell me about me how great the local area was as she works and lives in the town. She gave me her business card and couldn't have been more helpful. Will definitely be back next year when i make the move next yearPositiveQuality
5/5
Christina has been excellent guiding us through our house purchase. She has always been quick to respond to any queries and helpful in moving things forward. I would highly recommend the Cricklade office.
Thank you for your 5* review Matthew!
5/5
Blue chip company with the personal touch.
This is my third engagement with McFarlanes (Cricklade Office) having used them previously to both rent out and sell my former home, and I have to commend them yet again for handling my current sale so well too. They have consistently exceeded my expectations by efficiently (and sympathetically) dealing with all of my problems during a messy conveyance - by providing me with assistance and advice beyond their remit 'out of hours' and late into the evening from their own homes. How good is that? Once again I have to shower Silvia with so much credit and thank her personally for her inexhaustible support and kindness. If I were a CEO, I'd head-hunt her lol. So, a big thank you to this wonderful company, and to the MD, Shaun - who is a total gentleman, for creating such a well oiled team. You can safely put your trust and confidence in the hands of this agent.
5/5
Just popped in as thinking of moving to the area next year and spoke to Christina who was lovely and friendly, she took time to tell me about me how great the local area was as she works and lives in the town. She gave me her business card and couldn't have been more helpful. Will definitely be back next year when i make the move next year
5/5
Christina and the team have been so helpful with helping to progress our purchase and following everything through to completion with fantastic communication! Thank you all
Thank you for your 5* review Kirsty!
5/5
I spoke to Bradley on the phone about the local area and what's around. He was very knowledgeable about this and now we have visited the town of Cricklade. Upon visiting we want to move here! We will be looking for a house here very soon. Thank you again for sharing local knowledge with ourselves to help our decision on where to move to.PositiveResponsiveness, Quality, Professionalism
5/5
I just purchased my first property and had a great experience with McFarlane, Christina in particular was extremely helpful. She was great at keeping me informed, always friendly and positive and was key in pushing the solicitors to ensure we completed before Christmas.
Hi Sam, Thank you so much for your kind words. It truly is appreciated. Have a wonderful Christmas and best wishes for the future.
5/5
McFarlane Estate Agent found us because our property had been on the market for nearly six weeks - Unsold. Tom helped us to remarket our property with new pictures and description - thereby attracting a lot of interest with several viewings within the first week. They are a professional and proactive team especially Tom in his daily reports to us. A thoroughly pleasant experience, D&MPositiveProfessionalism
5/5
An amazing Estate Agents that have been there every step of the way to help and support this house sale, a big thank you specifically to Christine from Cricklade Office, you have gone above and beyond your job role! Thank you all again.
Dear Sarah, thank you so much for your lovely review. Best wishes
5/5
Wonderful service - couldn't be done better
We were delighted with the service we received from McFarlane when we sold our flat. From the first moment they took on the business we felt we were in professional hands who knew what they were doing at every stage. Dominic came to view the apartment in the first instant and was enthusiastic and agreed an asking price.. He managed to get two viewings within two days and two offers arising from those viewings. We accepted one and were then in the very capable hands of the sales progressor, Silvia. She didn't sit back and hope things would happen but was working on our behalf the entire time from acceptance of the offer to completion. She was even in touch on her days off to ensure that the sale was going forward. Her support, and the support of all the staff, helped us through the worrying time of selling the apartment, Thank you to all the staff. Recommended without reservation.
5/5
Fantastic Service
Fantastic service, professional and friendly from Julian, Dominic and Silvia at McFarlane. We sold our property and bought our new home through McFarlane. The process was quick, efficient and easy. From a consumer point-of-view, it's about as good as Customer Service as you can receive. We were kept informed of progress of the sale and purchase, with detailed information provided at each key stage, including 3rd party communication (vendor, buyer, solicitor etc). We are so pleased with our new home and cannot thank the team at McFarlane enough. I will recommend them to all my friends and family.
5/5
Deal done!
I wanted to sell my property in Cricklade. I visited another estate agent and nearly fell asleep with the amount of waffle I got! I was surprised at the amount of process that was required. Booking this, booking that, what dates and times are you available etc etc etc. I said thanks and walked out saying I might return. I then got myself a sausage roll from the butchers as a reward to myself and proceeded to walk into McFarlenes. I was greeted by Julian and explained that I wanted to sell. He immediately knew my property, gave me a rough valuation, one which seemed fair and sensible (I'm always wary of estate agents giving over inflated valuations to get the business) and said that he already had a buyer in mind. There was no pressure to sign there and then, he told me to leave it with him, took my details and said he'd be in contact shortly. Which he duly did, saying he had a buyer. The rest as they say is history and I can barely remember it, as the Julian and Dom seemed to make the process slick and easy (although I know its not). I would suggest if you just want a deal done, go and see these guys
5/5
McFarlane have been an absolute pleasure to deal with throughout the purchase of our house. Christina has kept in touch with regular updates, guiding us through every step of the process as well as keeping the momentum going in the chain, chasing solictors and developers. Christina’s kindness and warmth was greatly appreciated (and needed) throughout the stressful twists and turns of moving. I would highly recommend McFarlane in Cricklade.
Thank you for your lovely comments Katie, we hope your move went smoothly and you are all settled now :)
5/5
We had a stress free sale and couldn’t fault McFarland. Plenty of buyers viewing and it wasn’t long until we received an offer. The service from offer to exchange and completion was exceptional, we were kept up to date with exactly what was going on and they kept the process ticking along in good time.
5/5
McFarlane Estate Agent found us because our property had been on the market for nearly six weeks - Unsold. Tom helped us to remarket our property with new pictures and description - thereby attracting a lot of interest with several viewings within the first week. They are a professional and proactive team especially Tom in his daily reports to us. A thoroughly pleasant experience, D&M
5/5
Highly recommended
As a letting agent, I can't recommend my experience enough. Although my letting manager changed several times during my 3 years and 6 months tenancy, there was always someone available to respond to my concerns promptly and professionally. Any minor works that needed doing were completed in a timely manner. I will definitely try to use them again
5/5
I spoke to Bradley on the phone about the local area and what's around. He was very knowledgeable about this and now we have visited the town of Cricklade. Upon visiting we want to move here! We will be looking for a house here very soon. Thank you again for sharing local knowledge with ourselves to help our decision on where to move to.
5/5
I would highly recommend McFarlane, I recently used them and was nothing but impressed with their professionalism, expertise and drive. Tim, Tom and Silvia in Cricklade make an amazing team, nothing too much trouble and on the ball from sale through to completion, amazing service from each of them throughout my sale, I have moved many times but this team are by far the best to work with!!
5/5
Amazing customer service
We are currently looking for a house and we came across one we liked and the sellers were Mcfarlane so we called the agent and a lovely lady called Charlotte answered the phone to my partner, the house we wanted to view had been sold subject to contract so she said she would take our details of what we was looking for and help find alternatives, she was so lovely and helpful and as we were on the phone she was sending us links to houses she was so professional and personable and made it very easy for us. She booked us viewings on houses which Anita showed us around she is also so lovely and very helpful and knowledgeable and just makes you feel at ease so Thankyou Charlotte and Anita we really appreciate it Chloe + George x
5/5
Amazing to have had Christina working so hard for my Mother, Liz, during the whole process of buying in Cricklade. On top of her game and never missing a trick, thank you so much. All done with efficiency and great sense of humour!
Dear Katharine, Thank you so much for your very kind review. It was an absolute pleasure. Take care x
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
10 reviews from sellers, rated 5.0 out of 5 on average. For example, Chris wrote: "We were delighted with the service we received from McFarlane when we sold our flat. From the first moment they took on the business we felt we were in ..."
5 reviews from buyers, rated 5.0 out of 5 on average. For example, Diana wrote: "We purchased a property through macfarlanes,cricklade. From the first meet at viewing right and all the way through the (long!) process the team were just ..."
Yes. In The Trusted Agent 2026 awards: McFarlane Sales & Lettings, Cricklade won Trusted Agent.