Trusted Agent profile · Crewe, Cheshire
Verified
★★★★★
335 reviews across 5 platforms
173 Nantwich Road, Crewe, Cheshire, CW2 6DF
Part of Whitegates, see every office.
Whitegates's office in Crewe, Cheshire, at 173 Nantwich Road, is rated 4.7 out of 5 across 335 reviews on five platforms, including 263 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
263
Reviews on Google
This office
2
Reviews on Facebook
This office
1
Reviews on View Agents
This office
57
Reviews on Trustpilot
This office
12
Reviews on allAgents
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Crewe’s fastest growing estate agency, Whitegates is a locally focused, independent agent. We are also part of a national network of independent property agents, all committed to the highest standards, and which is the 4th largest estate agency group in the UK. This means that you benefit from a personal approach to your property journey, but with all the advantages of working with a successful and reputable PLC. Dedicated to customer satisfaction, we are always asking ourselves ‘What is the most important thing to this particular customer, and how can we make that happen?’ Our staff are highly trained, equipped with local knowledge, and committed to making your wants and needs a priority. Good old-fashioned customer service, supported by modern technology. What else can you expect from us? • Great property presentation designed to catch the eye, because attracting the highest number of enquiries maximises your chances of a quick sale at a good price. • Every property proactively launched to the market, not only with a ‘stand out’ presence on portals like Rightmove, but also matched to our wide database of buyers, and showcased on social media, Facebook etc to reach a wider audience • Accompanied viewings at no extra cost, proven to greatly increase your chances of an offer • A strong emphasis on keeping you informed about how your property and its sale is progressing, and always on hand with our expert advice. We know this matters. • Doing all we can to ensure that your property sells smoothly from beginning to end, and you don’t pay us a penny until it completes! We have introduced thousands of buyers to their first homes, their property investments, their family homes and their forever homes. Whatever your property needs are, and whatever stage you are at, Whitegates friendly team will answer your questions and provide professional expertise. From free valuations to a sales service second to none. It’s why we are Crewe’s fastest growing estate agents. So, whether you have a property to sell, or are just thinking about making a move, why not visit our office, give us a call or send us an email. We’ll be delighted to help.
The Trusted Agent 2026 results for Whitegates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Crewe office, from every platform, shown as written. First names only.
1/5
GoogleTruely horrific experience, been trying to call since 9.15am to make a offer on a proper, Infact called 15 time .... Given up now , so good luck poor people trying to sell with these agents Complete rubbish 🗑
We're genuinely sorry to hear about your experience and the difficulty you've faced trying to make an offer. We regret any inconvenience caused.
5/5
GoogleWhitegates estate agents have been a pleasure to help with sale of house,very good service through out from the start,also gave updates how the property was doing with viewings, and what people said what they liked,and didn't like ,very professional ,would definitely use Whitegates again ,many thanks also to Mandy,& Matthew, worked really hard .
5/5
GoogleWhitegates have been an absolute delight to deal with in the purchase of my new property. I cannot recommend them highly enough. So friendly, helpful and professional. I would particularly like to mention both Emma Sutton and James Owen … both a real credit to the company and both have been lovely to deal with. Thanks very much. David WW :)PositiveResponsiveness, Professionalism
Hi David, thanks so much for taking the time to write us a 5 star review. We really appreciate it. Emma and James are very happy with your feedback.
5/5
GoogleWe bought our house through Whitegates. Each step of the process was handled in a friendly and efficient manner. We were fortunate to deal with Sarah on a day to day basis, she is an absolute credit to Whitegates. I cant thank her, or the team at Whitegates enough.
Thank you for your kind words, Patrick. We are very pleased that Sarah was able to make your experience with Whitegates a positive one. We’re grateful for your kind review and are happy to know we met your expectations.
5/5
GoogleWhitegates have been an absolute delight to deal with in the purchase of my new property. I cannot recommend them highly enough. So friendly, helpful and professional. I would particularly like to mention both Emma Sutton and James Owen … both a real credit to the company and both have been lovely to deal with. Thanks very much. David WW :)
Hi David, thanks so much for taking the time to write us a 5 star review. We really appreciate it. Emma and James are very happy with your feedback.
5/5
GoogleEveryone very helpful, thanks to Matthew, Vickie and Sarah for assistance with my paperwork!
1/5
TrustpilotWhitegates is by far worse estate …
Whitegates is by far worse estate agents in crewe , a truely horrific experience, I even made a formal complaint, to there manger paul , this was again unless, I am a cash buyer you carnt even get to see there properties... I will never use again .. bewarned try them see for yourself
5/5
GoogleExcellent service very friendly and professional Would recommend to anyone Emma and Connor were great
Dear Glen, thank you for your kind words and taking the time to write us a 5* review. Thanks, Whitegates.
5/5
GoogleAmazing, start to finish. The whole team especially Miss Sutton we're always there to answer the phone if we had any questions. Highly recommend, couldn't of asked for a better Estate agents to sell and buy our properties! Sam
5/5
GoogleDealing with Whitegates in Crewe was easy. Beckie was always efficient, replied quickly and was always helpful. The purchase of our home went smoothly with no problems at all. I would recommend Whitegates
5/5
GoogleSarah was super helpful in progressing the sale by continually liaising between the various parties to keep things on track. I couldn't have asked more from here
5/5
GoogleDealt with Beckie Taylor for a house purchase, from initial viewing to follow ups she was so helpful and super friendly, highly recommend Beckie and would deal with again.
5/5
GoogleAmazing, start to finish. The whole team especially Miss Sutton we're always there to answer the phone if we had any questions. Highly recommend, couldn't of asked for a better Estate agents to sell and buy our properties! Sam
5/5
GoogleExcellent valuation process. Most professional and understandable I have seen
Hi Richard Harmsworth, Thank you so much for your glowing review and the five-star rating! We're thrilled to hear that you found our valuation process to be excellent and the pinnacle of professionalism. Understanding our clients' needs is paramount, and we're delighted we hit the mark for you. We look forward to assisting you further in your property journey. Warm regards, Whitegates team
5/5
GoogleWell from start to finish 100% We had the pleasure of Emma Sutton throughout the process.. They are by far the the best estate agents to deal with in the Cheshire area .. Nothing is to much trouble for them even in these very unsure time . It was my pleasure to have meet such a great team . Thxs again Emma
Hello, thanks so much for the 5* review. Emma is delighted with your feedback, and is looking forward to working with you again. Thanks, Whitegates
5/5
GoogleWhitegates have been so professional & helpful in dealing with the sale of our property in crewe & great value for the sercive they provide. i cannot recommend them highly enough. I would not mention anyone in particular as at each stage & each contact all were exceptional. Thanks very much for all . gerry keenan
Hi Gerard, thanks for the 5 star review. Amazing feedback. Thanks from all of the team at Whitegates.
5/5
GoogleAbi was a pleasure to deal with. She was professional, obliging and friendly, a great ambassador for Whitegates .
Hi Mihai, thanks so much for the 5* review. Abi is thrilled with your comments. Thanks, Whitegates Crewe Office.
5/5
TrustpilotJust got the keys today
Just got the keys today! Amanda and the team have been great from start to finish with the whole process.
5/5
GoogleAmazing and professional service from Whitegates, Crewe. Becky and Sarah were fantastic and their communication throughout all of the purchase was outstanding - thank you so much ladies!
5/5
Google"Had an excellent experience with the sales team! They were professional, knowledgeable, and truly listened to my needs. They took the time to answer all my questions without any pressure. Their attention to detail and clear communication …
5/5
TrustpilotHelpful and friendly staff
Helpful and friendly staff. Lovely to deal with both in sales and lettings teams. All very efficient and knowledgeable but even more importantly they are really nice people!! Absolute pleasure to work with!
5/5
TrustpilotWe have bought a property from…
We have bought a property from Whitegates in Crewe. This has of course involved the need to contact them from time to time as part of the buying process. Beckie and Sarah are a credit to Whitegates and to themselves. Always ready and willing to do whatever is required, quickly and efficiently and always happy to have bit of a chat as well. They are very good and although I am not sure if it is politically correct to call them lovely - but they are!!
5/5
TrustpilotCrewe office have been amazing with my…
Crewe office have been amazing with my purchase and would use again Becky is very helpful and will help you with anything you need
5/5
TrustpilotOur experience with selling are house…
Our experience with selling are house was really long winded and extremely stressful, mainly due to our buyers solicitor not wanting to communicate with anyone.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Whitegates's Crewe office has 335 reviews across five platforms: 263 on Google, 2 on Facebook, 1 on View Agents, 57 on Trustpilot, 12 on allAgents.
Whitegates Crewe is rated 4.7 out of 5 across all 335 reviews, and 4.7 out of 5 on Google from 263 reviews.
Yes. In The Trusted Agent 2026 awards: Whitegates, Crewe won Trusted Agent.
Whitegates Crewe, 173 Nantwich Road, Crewe, Cheshire, CW2 6DF.
