Every review we hold for the Crewe office, from every platform, shown as written. First names only.
★★★★★ 5/5
allAgents"Fantastic..."
I can't recommend Whitegates enough, if ever we need estate agents again I wouldn't hesitate to use them. This is why:
Very reasonable selling fee.
I feel potential purchasers would feel they are approachable to liaise with through booking viewings, asking questions and making offers.
As a seller of a property they have been so helpful and supportive, they have listened to our needs.
They have been easily contactable and patient.
Absolutely no feelings of being sales pitched too like other estate agents have seemed.
Sarah · 11 March 2021
★★★★★ 5/5
FacebookI can't recommend Whitegates enough, if ever we need estate agents again I wouldn't hesitate to use them. This is why:
Very reasonable selling fee.
I feel potential purchasers would feel they are approachable to liaise with through booking viewings, asking questions and making offers.
As a seller of a property they have been so helpful and supportive, they have listened to our needs.
They have been easily contactable and patient.
Absolutely no feelings of being sales pitched too like other estate agents have seemed.
Sarah · 10 March 2021
★★★★★ 5/5
GoogleThe sale progress team at Whitegates are indispensable. Their knowledge of the process, timings, solicitors, chasing all parties involve made for a smooth sale. I would highly commend Sarah.
Simon · 29 June 2023
Agent replied · 17 July 2023
Hi Simon! We're delighted to hear that you had such a positive experience using Whitegates, and especially with Sarah. Thank you for your feedback!
★★★★★ 5/5
GoogleWould definitely recommend Whitegate’s to anyone looking for estate agent services, very knowledgeable, professional and helpful. Chloe in particular was a star.
Tom · 24 May 2022
★★★★★ 5/5
GoogleI have just bought my first house through Whitegates in Crewe through Caroline.
The whole experience was extremely smooth, and any questions I had were answered the same day, either through text, email or phone all.
Thank you all so much for helping find my perfect house!
Rebecca · 3 March 2020
Agent replied
Hi Rebecca, thanks so much for the great review, and thanks for being such a great client. Thanks, Whitegates Crewe Office
★★★★★ 5/5
TrustpilotProfessional service great price.
We have just sold our house using Whitegates Estate agents (Crewe office) and would highly recommend them. From the 1st appointment to our completion of sale they have been courteous and professional. They may not have been the most expensive Estate agents but we believe them to be the Best.
CustomerAudrey · 1 December 2023
★★★★★ 1/5
GoogleI only have experience of them as a prospective purchaser, not as a seller. As a purchaser they offer a pretty shocking level of customer service compared with other estate agents I have dealt with before now. They can rarely answer any questions you have and don’t even seem to see that as an issue. They never get back to you when they say they will and any communication you do have comes across as being complacent and indifferent. I wouldn’t choose to sell a house through them now I know how they treat prospective purchasers. Their attitude must have an impact on the amount of sales they make.
James · 4 March 2019
★★★★★ 1/5
GoogleWe looked at a property to buy, put in an offer. Either the vendor or Jim the estate agent lied and said there had been a family issue and someone needed to move into the property so the vendor hadn't considered our offer and he would get back to me with a update the next day.
However no one has moved in and viewings are still happening, clearly trying to keep us on the hook while they wait for a bigger offer. No updates as promised and no need to lie
John · 4 March 2019
★★★★★ 5/5
GoogleI dealt with Emma, she is an amazing representative and I am looking forward to dealing with her again.
Hewa · 3 May 2022
★★★★★ 5/5
GoogleI found all Whitegates staff very helpful and friendly throughout the whole experience whilst buying my house. Beckie and Sarah at the Crewe branch were extremely helpful.
Harriet · 24 February 2023
Agent replied
Hi Harriet, thank you for your kind review. Beckie and Sarah are delighted with the feedback. We hope you enjoy your new home! Best wishes, Whitegates.
★★★★★ 5/5
GoogleI recently purchased a "But to Let" apartment through "Whitegates". I would like to thank the team for all their assistance through the purchase process, as well as after sales. Also the Lettings team for their speedy and efficient service in finding a tenant and dealing with a couple of minor issues at the property.
I would highly recommend this Agent, both for sales and letting management.
Maiken · 3 April 2022
★★★★★ 4/5
TrustpilotMy experience was good but it's not…
My experience was good but it's not until afterwards you find things out about your car by then it's too late.Example being the tyre's, the technician's depth readings were some what out maybe his eyesight, if your purchasing take more care than I did .
Mr · 19 February 2024
★★★★★ 5/5
GoogleI recently purchased a "But to Let" apartment through "Whitegates". I would like to thank the team for all their assistance through the purchase process, as well as after sales. Also the Lettings team for their speedy and efficient service in finding a tenant and dealing with a couple of minor issues at the property. I would highly recommend this Agent, both for sales and letting management.
Maiken · 30 March 2022
★★★★★ 5/5
GoogleWe recently completed the purchase of a house in Crewe. The guys in the office have all been so professional, helpful and friendly from the start of the process right through to the end.
We would definitely recommend and we are planning on using some of their other services too.
Steve · 24 October 2023
★★★★★ 5/5
GoogleI have been fortunate to come across the services of Whitegates Estate Agents in Crewe to purchase a property. The whole team are always welcoming and nothing is ever too much trouble for them. Nick in particular is absolutely faultless. Nick goes beyond what is expected and when we came across the odd snag as at times you do on buying and selling a home Nick found a speedy solution to keep things on the straight and narrow. From viewing to completion it was a very smooth and happy process. I have no hesitation whatsoever to recommend Whitegates Crewe I cant see how they can improve.
Rob · 4 March 2018
★★★★★ 1/5
GoogleAgreed a price for a property through whitegates only for the owner to change his mind several days later. Although we received an apology as this is not how whitegates operate, they haven’t advised the seller to find another estate agents.
Don’t let an apology get in the way of a sale.
Rox · 18 July 2023
★★★★★ 5/5
GoogleGreat communication, timely appointments for viewings and helpful staff both over the phone and doing viewings.
Sara · 13 April 2025
★★★★★ 5/5
GoogleWhitegates Crewe have been fantastic through our whole buying process it was a significant move from South Coast to Cheshire from original show round the house through the sale negotiation Beckie Taylor fantastic then through the actual move readiness process Sarah Payne took over and provided regular comms about the chain really professional unit
Paul · 5 April 2023
★★★★★ 4/5
GoogleWhitegates worked very hard on what proved to be a difficult sale. Emma in particular was prepared to go that extra mile to get the job done. Thanks to the whole team for all their support.
Steve · 21 June 2021
Agent replied
Hi Steve, thanks so much for taking the time to write us a review. We really appreciate it. Emma is thrilled with your comments and was so pleased to get the job done. Thanks, Whitegates.
★★★★★ 5/5
GoogleWe had a very smooth sale and every step of the way there was communication from Caroline and Megan and nothing was too much trouble. I would strongly recommend Whitegates compared to other local agents who once they have your business lack interest. I cannot sing the praises of these estate agents enough, I recommend anyone thinking of selling their house to you use these guys has you will not be disappointed.
Sharon · 3 March 2020
★★★★★ 5/5
GoogleGreat service from Jess and Mandy at Whitegates Crewe branch. Great communication and making good progress with our sale.
Jane · 5 February 2025
★★★★★ 5/5
GoogleJust in process of purchasing a property through Whitegates Crewe very pleased with service would fully recommend my dealings with Abi very professional and always available with any questions and accommodating with extra viewing 10 / 10
John · 3 March 2020
Agent replied
Hello John, thank you for the wonderful review. You are in safe hands with Abi and she is so pleased with your feedback so far. Thanks, Whitegates Crewe Office.
★★★★★ 5/5
GoogleVery responsive , efficient and Customer focussed . Made sure we were kept up to date at all times. Nothing seemed too much trouble. Great experience dealing with this agent !
Nigel · 29 June 2021
Agent replied
Hi Nigel, thanks for leaving us a great review, and thanks for being such a great buyer! Thanks, Whitegates.
★★★★★ 1/5
GoogleIncredibly rude woman constantly spoke over me to the point I could not speak a word! Rude, condescending and very unprofessional! What a way to treat people!
C · 2 August 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
