Trusted Agent profile · Crewe, Cheshire
Verified
★★★★★
335 reviews across 5 platforms
173 Nantwich Road, Crewe, Cheshire, CW2 6DF
Part of Whitegates, see every office.
Whitegates's office in Crewe, Cheshire, at 173 Nantwich Road, is rated 4.7 out of 5 across 335 reviews on five platforms, including 263 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
263
Reviews on Google
This office
2
Reviews on Facebook
This office
1
Reviews on View Agents
This office
57
Reviews on Trustpilot
This office
12
Reviews on allAgents
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Crewe’s fastest growing estate agency, Whitegates is a locally focused, independent agent. We are also part of a national network of independent property agents, all committed to the highest standards, and which is the 4th largest estate agency group in the UK. This means that you benefit from a personal approach to your property journey, but with all the advantages of working with a successful and reputable PLC. Dedicated to customer satisfaction, we are always asking ourselves ‘What is the most important thing to this particular customer, and how can we make that happen?’ Our staff are highly trained, equipped with local knowledge, and committed to making your wants and needs a priority. Good old-fashioned customer service, supported by modern technology. What else can you expect from us? • Great property presentation designed to catch the eye, because attracting the highest number of enquiries maximises your chances of a quick sale at a good price. • Every property proactively launched to the market, not only with a ‘stand out’ presence on portals like Rightmove, but also matched to our wide database of buyers, and showcased on social media, Facebook etc to reach a wider audience • Accompanied viewings at no extra cost, proven to greatly increase your chances of an offer • A strong emphasis on keeping you informed about how your property and its sale is progressing, and always on hand with our expert advice. We know this matters. • Doing all we can to ensure that your property sells smoothly from beginning to end, and you don’t pay us a penny until it completes! We have introduced thousands of buyers to their first homes, their property investments, their family homes and their forever homes. Whatever your property needs are, and whatever stage you are at, Whitegates friendly team will answer your questions and provide professional expertise. From free valuations to a sales service second to none. It’s why we are Crewe’s fastest growing estate agents. So, whether you have a property to sell, or are just thinking about making a move, why not visit our office, give us a call or send us an email. We’ll be delighted to help.
The Trusted Agent 2026 results for Whitegates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Crewe office, from every platform, shown as written. First names only.
5/5
GoogleAll round fantastic professional service form all the team at Whitegates, always on hand to answer any question I had and very informative with updates.
Thanks for the fantastic review, Christine! We’re glad we could be of help and appreciate the kind words! Thanks from all of the Whitegates team.
5/5
TrustpilotExcellent communications
Excellent communications! They have kept us fully informed throughout. Now have had an offer on the house.
5/5
GoogleBeckie and Sarah at Whitegates could not have done more to ensure the process of buying my first home ran smoothly! They kept me updated throughout the process and I knew if I had any issues they would be able to help me. Top class service, 10/10.
1/5
TrustpilotTruely Shocking company by far worse in…
Truely Shocking company by far worse in crewe , horrible experience
5/5
TrustpilotCan't rate whitegates enough
Can't rate whitegates enough, especially the gentlemen who went above and beyond for me when getting a vendor to accept my mortgage offer, I belive his name was Kieran Cooney... I owe you a pint fella
5/5
GoogleI have just purchased a property through Whitegates in Crewe. They provided excellent service. Quick to respond to emails and quick to glean information from the seller for any enquiries i made. All the people i dealt with were very courteous, professional and friendly. I would definitely use them if i were to sell in the future
5/5
GoogleVery efficient, quick and friendly staff. Sold our house in a week and we are very appreciative of you all!
5/5
TrustpilotSelling of house
We were over the moon with how fast white gates managed to sell our home. Would recommend this estate agents to anyone
5/5
GoogleExcellent customer care, highly recommend
5/5
GoogleTransaction professionally handled throughout. James Owen very knowledgeable and efficient. A speedy transaction and an excellent conclusion. Many thanks!
Dear David, Thanks so much for choosing to sell with us. This review has made James' day! Best wishes, Whitegates.
4/5
GoogleQuick and easy process from Whitegates. Responded quickly to all my enquiries. Would definitely use again and recommend.
Thank you so much for your review, Andrew. We really appreciate you taking the time out to share your experience with us. Thanks from all of the Whitegates team.
5/5
GoogleIncredibly helpful with the sales process. Also a great estate agent in general, always got back to us promptly and helped us understand all the important info as we're first time buyers. Definitely recommend!
1/5
GoogleDisappointed. We were not made aware that the back yard was a right of way for several houses in that row, and they use the back yard and side gate to takeout their bins , we had travelled 85 miles to find out this information very disappointed
5/5
GoogleI could not recommend Whitegates at Crewe enough. Wonderful support and professionalism throughout. Thank you for all your help.
Hi Jen, thank you for your kind words and taking the time to write us a review. It was a pleasure dealing with you. Thanks, Whitegates.
5/5
GoogleKept us upto date regularly and really helpful with any questions or guidance needed too.
5/5
TrustpilotExcellent communications
Excellent communications! with very professional staff, in particular bothBeckie and Sarah,Thank you so much for seeing the whole sales process through to a very successful conclusion.I would definitely use Whitegatesagain.All the very best!Gerard
1/5
GoogleTerrible dishonest behaviour from this agent, after accepting our offer, they removed it becuase we coudn't complete in 6 weeks.
Dear Chris, we value and appreciate all feedback. However, I would like the opportunity to clarify the situation. You mentioned that your offer was removed because you wasn't able to complete in 6 weeks. The vendor did choose to accept another offer after having accepted yours - this is correct. The reason behind that is, after your offer was accepted, you continued to view other properties for sale. The vendor felt uneasy about this and decided to sell to another buyer. I hope this clears things up. Thanks, Whitegates.
5/5
GoogleI can highly recommend Whitegates. As they provide a excellent service. With professional and friendly staff.🙂
Hi Ian, thank you for the wonderful review. So pleased with your feedback. Thanks, Whitegates.
5/5
GoogleAbsolutely first class service! The excellent staff kept us fully informed throughout the transaction - we never once had to chase for information. Highly recommended - thank you!
5/5
TrustpilotGreat team can't thank you all enough
Great team can't thank you all enough.
5/5
GoogleI found this agent one of two out of many estate agents that I have come across in the last 6 months to be very professional and ethical, the latter being hard to find in the current crazy market! Well done!
5/5
GoogleSpent a day viewing multiple houses with james Owen.Never worked with an agent who is as knowledgeable as James he’s very straight forward and professional.My offer wasn’t accepted but can’t wait for the next deal to come up to go back to buy from James .He definitely deserves he’s commission 😁
5/5
TrustpilotExcellent estate agent
Excellent estate agent, they always got back to us about property viewings.Also they helped us understand all the important info regarding the sales process as we're first time buyers, definitely recommend.
5/5
GoogleMy Whitegate experience was amazing, I was helped throughout my process with the help from Sarah Payne, keeping me informed and ensuring a smooth process. Thank you :-)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Whitegates's Crewe office has 335 reviews across five platforms: 263 on Google, 2 on Facebook, 1 on View Agents, 57 on Trustpilot, 12 on allAgents.
Whitegates Crewe is rated 4.7 out of 5 across all 335 reviews, and 4.7 out of 5 on Google from 263 reviews.
Yes. In The Trusted Agent 2026 awards: Whitegates, Crewe won Trusted Agent.
Whitegates Crewe, 173 Nantwich Road, Crewe, Cheshire, CW2 6DF.
