Every review we hold for the Crewe office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGreat estate agents from the beginning right up to the completion date. Jess - sales agent has been fantastic she been so helpful and couldn’t fault my experience with her, she’s a a great agent.
Tia · 13 March 2026
Agent replied · 13 April 2026
Thank you so much for your wonderful feedback!
We’re absolutely delighted to hear that you had such a positive experience from start to completion. Jess will be especially pleased to read your kind words.
Wishing you all the very best in your new home, and thank you again for choosing us! Team Whitegates
★★★★★ 1/5
GoogleMe and my partner tryed to book a viewing on a property this company had advised,
Very bad service indeed,
we were told it would be at least a week to book a viewing, (really)
We called a proper estate agents about another property and that viewing was next day ,
All i can honestly say "Good luck to anybody selling with this company "
Truely shocking experience 🗑
Jeanette · 13 February 2026
★★★★★ 5/5
GoogleMatthew Kabyemela has been very helpful throughout my sale progress. His services was excellent. I would definitely recommend.
Matt · 13 April 2025
Agent replied · 19 November 2024
Thank you so much for your wonderful review and the fantastic five-star rating! We’re absolutely delighted to hear about your positive experience with Matthew. Our team truly loves providing exceptional service, and it makes us so happy to know we hit the mark for you during your sale. We can’t wait to help you or your friends again in the future! Your recommendation means a lot to us.
Kind regards,
Whitegates Team
★★★★★ 5/5
TrustpilotBought our house via Whitegates crewe …
Bought our house via Whitegates crewe , they have been brilliant at updating us and keeping us informed of the progress. Sarah is very helpful , responds quickly to emails and is really friendly. We had a slight delay with our solicitors due to an indemnity being needed but as soon as we told Sarah about this she called the seller and sorted this out within 10 minutes . Thank you to Sarah and the whole team for making our first home purchase so easy and stress free !
Catherine · 16 November 2023
★★★★★ 5/5
GoogleGreat service from Whitegates Crewe and manny thanks to Eddy Wilkinson who guide us in the all process of buying our dream house! He is very proffesional and responsive! We recomand them 100%
Stelian · 7 October 2025
★★★★★ 5/5
Trustpilot5 STARS…
Great service from Whitegates Crewe and manny thanks to Eddy Wilkinson who guide us in the all process of buying our dream house! He is very proffesional and responsive! We recomand them 100%
Customer · 7 October 2025
★★★★★ 5/5
GoogleBig thanks to Sarah, Beckie and Kieran for the wonderful work you've done in finding us a home.
You've been so kind and supportive throughout the process.
I highly recommend whitegates for all kinds of buyers because they go out of their way to help you find somewhere. 10/10
Charlie · 30 July 2023
Agent replied · 12 October 2023
Thank you so much for your kind and positive review, Charlie. We are so happy that we could help find you a home and that you recommend us to other buyers. We are glad that you found us kind and supportive throughout the process!
★★★★★ 5/5
GoogleWhite gates estate agent Crewe was very helpful for finding my new house. The sales advisor, Mandy Horton, specially has helped me through difficult and important decision I had to make. She is very friendly and professional and I will recommend to others too.
Thanks.
Oliver · 13 April 2025
★★★★★ 5/5
GoogleProfessional, expert advice all the way through. The marketing and valuation was super efficient. They managed the viewings superbly and the house sold quickly.
Once that happened we couldn't have asked for a better agent. The sales process was expertly and super efficiently delivered all the way through by Sarah and the team. She is the most proactive person I have had the pleasure to deal with. Always pleasant and gets things done. I can't praise her highly enough to be honest.
Julie · 1 August 2023
★★★★★ 5/5
TrustpilotJust absolutely great from start to finish!
Professional, expert advice all the way through. The marketing and valuation was super efficient. They managed the viewings superbly and the house sold quickly.Once that happened we couldn't have asked for a better agent. The sales process was expertly and super efficiently delivered all the way through by Sarah and the team. She is the most proactive person I have had the pleasure to deal with. Always pleasant and gets things done. I can't praise her highly enough to be honest.I highly recommend the Whitegates team.
Julie · 1 August 2023
★★★★★ 5/5
GoogleWe bought a house through Whitegates - amazing service from the team at Whitegates Crewe, particularly Beckie who helped close the deal and Sarah who saw us through to completion. Fantastic, competent team that were always quick to responded to my calls / messages, would highly recommend.
Obaidah · 18 August 2023
Agent replied · 12 October 2023
Thank you for your kind words about our team! We are thrilled that you had a positive experience with Beckie and Sarah and that they made the process of buying your house as stress-free as possible. We appreciate your kind recommendation and are happy that you are satisfied with our service.
★★★★★ 5/5
GoogleUsed whitegates to sell my property, they were very helpful and professional, the house was sold very quickly. A special mention also to Jess and Sarah J who have helped me no end with queries and keeping me updated with progress. Very friendly , polite and helpful.
Daniel · 5 September 2025
Agent replied · 7 September 2025
Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that the sale went through quickly and smoothly, and it’s fantastic to know Jess and Sarah J were able to support you throughout the process. We’ll be sure to pass on your lovely feedback to the team. Wishing you all the very best for the future, from everyone here at Whitegates.
★★★★★ 5/5
GoogleWhitegates have been absolutely fantastic in helping me with my sale. Sarah was always very pleasant and helpful throughout the process, handling any queries I had efficiently, liaising with the vendors and enabling a smooth transition. Would highly recommend this estate agent.
Christine · 23 November 2023
Agent replied · 5 December 2023
Thank you for such a positive review, Christine! We are so glad Sarah was able to make this a smooth transition for you. Thank you for your recommendation!
★★★★★ 5/5
GoogleFrom the very first phone call to Whitegates (Crewe) to selling our property, their service has been outstanding. Emma Sutton (Valuation & Marketing Consultant) first met with me at the property to be sold. She arrived prompt at a convenient prearranged time (unlike another estate agent who arrived late) and was friendly yet professional. Emma was genuinely interested and enthusiastic, though not ‘pushy’, to sell the property. She took time to discuss how she would approach the sale and provided me with evidence of previous similar sales in the area, explaining how she had valued the property. (Emma had clearly done her homework prior to our meeting.) Within minutes of our meeting ending, Emma had emailed me with a Market Appraisal letter and ongoing contact details. I consulted two other estate agents before making my decision to proceed with Whitegates. I chose Whitegates for their friendly approach, professionalism, locality, promptness, attitude, property valuation and yes, cost which was very reasonable. Going forward with Whitegates has been so straightforward. Arranging for photographs of the property and advertising through main channels such as Rightmove and also organizing the required Energy Performance Certificate has been effortless. Property viewings were arranged and conducted by their team, saving me time and effort. I received text messages when the viewings were going to take place and feedback from Kieran (Cooney) on what prospective buyers thought about the property. Kieran would leave voicemails if unable to contact me and was instrumental in facilitating and negotiating the sale of the property, which took only five weeks. I would wholly recommend Whitegates estate agents. Their team commitment to help me and thoroughness throughout has been exceptional.
Kate · 4 June 2023
★★★★★ 5/5
GoogleGreat overall experience dealing with the team at Whitegates in my hunt for properties, especially SJ she’s been a great help with viewings and finding properties that are exactly what I'm looking for. Would recommend to anybody looking for their ideal property to give the team a call
Brad · 13 August 2025
Agent replied · 13 April 2026
Dear Brad,
Thank you for your fantastic review! It's wonderful to hear that SJ and the team at Whitegates provided you with such a supportive experience in your property search. We're thrilled we could assist in finding your ideal properties and truly appreciate your recommendation.
Best Wishes
The Whitegates Team
★★★★★ 5/5
TrustpilotVery happy with my choice of agent
Superb service from Connor and Jess and the team at Whitegates - very professional and friendly service that made me feel confident they knew what they were doing, and they delivered with a quick sale
Dave · 10 July 2025
★★★★★ 5/5
TrustpilotExcellent service from Whitegates
Excellent service from Whitegates throughout the sale of my property. The valuation and marketing by Emma was great, excellent engagement without being overbearing which I found from other agents who valued. The property sold quickly for the full asking price. The sale itself progressed slowly, I have to thank Sarah for her persistence and knowledge to ensure that the sale completed for a deadline whilst also proactively seeking contingencies. Would definitely use Whitegates again.
F · 10 October 2023
★★★★★ 5/5
TrustpilotJessica was our estate agent who has…
Jessica was our estate agent who has given us so much time and patience. We could not have done the process without her, she is a credit to the team! Thank you Jess!
Charlotte · 21 July 2025
★★★★★ 5/5
GoogleI can’t thank Mandy, Jess and staff enough for all their help when my sale fell through with another agent they proceeded to help me straight away (after viewing a property to purchase through Whitegates) there support and level of service has been second to none, I can’t believe how quick I’ve got viewings! Thank you so much guys! Jennifer x
Jen · 25 June 2024
★★★★★ 5/5
GoogleWe can't praise Whitegates highly enough, they were there for us and guided us through every step of the way. Paul Gilligan was very helpful in getting us sorted out and everything set up and ready initially. Beckie Taylor and Sarah Payne were especially friendly and helpful, both very dedicated and professional, having gone above and beyond to make our house move smooth and successful. These were our "go to" ladies throughout, when they said they would do things or get back to you, they actually did, without leaving you hanging or wondering what was going on. After our experience, we would highly recommend this company, and already have. Many thanks Whitegates!
Dane · 10 April 2023
★★★★★ 5/5
TrustpilotFriendly and helpful team - FTB
Really friendly and helpful team, knowledgeable when viewing properties and quick to respond to queries. I have recently had an offer accepted, Niall and Connor have kept me up to date and ensured I knew the process and what was expected of me. Highly recommended!
Brandon · 19 February 2025
★★★★★ 5/5
GoogleI cannot give Mandy as much credit as she deserves. She is so amazing at her job, her passion and dedication shines through so naturally and is so knowledgable and have absolutely loved her interaction with us upon our house buying process and couldn't be more thankful. Thank you Mandy!
Melanie · 7 December 2024
★★★★★ 5/5
GoogleI can’t thank Mandy, Jess and staff enough for all their help when my sale fell through with another agent they proceeded to help me straight away (after viewing a property to purchase through Whitegates) there support and level of service has been second to none, I can’t believe how quick I’ve got viewings! Thank you so much guys! Jennifer x
Jennifer · 11 June 2024
★★★★★ 5/5
GoogleI initially dealt with Zena, based at the Crewe branch, for the purchase of a Whitegates advertised property and found that she answered any questions I had either immediately or within the day via a call back. I would recommend the Whitegates team as other colleagues also helped with questions I had over the duration of the buying process.
Mr · 13 October 2021
Agent replied
Hi Mr Jones, we love receiving positive reviews, thank you for your feedback. Thanks, Whitegates.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
