Every review we hold for the Crewe office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe are just in the process of selling a property through white gates,having got to the point that we have accepted an offe! Thanks to Mandy who excelled herself in getting the price we wanted and communicating with myself and the buyer,efficiently and quickly. Upto now I’m pleased with how it’s gone so far,the team are always available to help and answer questions. I look forward to a smooth transaction and fingers crossed a completion date in the not too distant future.
Susy · 15 December 2023
Agent replied · 16 December 2023
Thank you for the positive feedback, Susy. We're delighted to hear that you are pleased with the process so far and that Mandy was able to secure the price you were looking for. We will continue striving for excellent service and a successful completion.
★★★★★ 5/5
GoogleMatt and Jess Z helped us from the first viewing appointment right to the offer. They worked in partnership with Iamsold using the modern method of auction procedure. Which tbh I wasn't a fan of but Jess and Matt walked us through.
Thank you for your help with everything !
Handy · 13 April 2025
Agent replied · 19 November 2024
Thank you for your kind words, Handy Jack! We're delighted Matt, Jess, and the team could support you every step of the way. Your trust in our guidance, especially with the modern auction method, means a lot to us. We always aim to provide clarity and ease throughout the process. Here's to your new beginnings. Kind regards, Whitegates Team
★★★★★ 5/5
GoogleWe have been indecisive from the start of our search, however Connor is always so patient and understanding with us, and always goes the extra mile to find properties that may be suited to us. He’s always around to answer any queries we have, as well as attend any viewings and deal with us always swapping and changing! Overall fab service from everyone we have dealt with, but especially Connor, and we hope to find our dream home very soon!
Sian · 13 April 2025
★★★★★ 5/5
GoogleSo far so good, Sophie is going out of way to help us, having not done this for over 30 years we definitely needed help and still do which we have duly received from Sophie and the team at Whitegates.
Heather · 11 July 2025
Agent replied · 13 April 2026
Dear Heather,
Thank you for your glowing review! We're thrilled to hear that Sophie and the Whitegates team have been so helpful. Your trust in us is greatly appreciated. Here's to making your experience smooth and successful! Best wishes, The Whitegates Team
★★★★★ 5/5
GoogleI want to start with a huge thank you to Mandy Horton for helping me find my next home! I felt comfortable with Mandy from our very first phone call. Mandy was professional with genuine care & support throughout the process. Great communication & personalised approach which created a trusting relationship. She didn’t stop until I found exactly what I was looking for. Thank you again Mandy. Overall a great team at Whitegates that work brilliant together.
Leanne Griffiths
Leanne · 13 April 2025
★★★★★ 5/5
GoogleMy experience so far with Whitegates Crewe has been second to none. Connor has been quick to respond and incredibly helpful with my many queries and has helped me to feel at ease during this very exciting (and a little bit scary!) time. He also highlighted the support from Whitegates' mortgage advisor, and while this was not something I was interested in personally due to already having an advisor, it was good to know the support was available if needed.
I am confident that I will be supported throughout the whole journey to buying my first home. Thanks to the whole team! :)
Melissa · 18 March 2025
★★★★★ 5/5
GoogleWorked with Sarah-Jayne & Jess for a property purchase, from start to finish they were both really helpful, kind and very timely with their communication updates throughout the process. A joy to work with!
Carl · 20 August 2025
Agent replied · 27 August 2025
Thank you for the lovely feedback! We're so pleased to hear that your experience was a positive one. Sarah-Jayne and Jess will be delighted to know they made the process smooth and enjoyable for you. It was a pleasure working with you, and we wish you all the best in your new home! Best wishes Whitegates Team
★★★★★ 5/5
GoogleSuperb service from Connor and Jess and the team at Whitegates - very professional and friendly service that made me feel confident they knew what they were doing, and they delivered with a quick sale
Dave · 11 July 2025
Agent replied · 13 April 2026
Dear Dave Nimmo, Thank you so much for your excellent review! Connor, Jess, and the rest of the Whitegates team are thrilled to hear such positive feedback. We take pride in delivering professional and friendly service, and it's fantastic to know our dedication resulted in your confidence and a swift sale. Warm Regards, The Whitegates Team
★★★★★ 4/5
GoogleSo far so good, great communication from everyone, Sophie is so helpful & is always on her toes. Matt was our first point of contact who was on the ball too
Wayne · 15 August 2025
Agent replied · 27 August 2025
Dear Wayne,
Thank you for your kind words and the review. We're thrilled to hear you've had a positive experience with our communication and service. Sophie and Matt are indeed assets to our team, always striving to be attentive and efficient. Best Wishes - Whitegates Crewe Team
★★★★★ 5/5
GoogleI recently bought a house from Whitegates state agent, I was really impressed with the service I received from Beckie and Sarah. they helped me all the way through the purchase process. I even got a gift box when my house was finally acquired. it had many vouchers, drinks and welcoming gifts which I were surprised to receive. I have brought many other houses yet other home agents did not give me the great experience I had enjoyed from Whitegates.
thank you Beckie and Sarah!
from Mohammed naik
Crewe, Cheshire
A customer · 2 May 2023
Agent replied · 1 June 2023
Hi Mohammed,
Thank you so much for the super review.
Beckie and Sarah were both delighted with your feedback.
Best wishes, Whitegates.
★★★★★ 5/5
TrustpilotSarah-Jane Felix is very helpful
Sarah-Jane Felix is very helpful and has assisted our firm with a tricky sale - prompt responses were received at all times which makes the process so much easier
Claire · 7 August 2025
Agent replied · 27 August 2025
Thank you for your kind feedback. We're so pleased to hear that Sarah-Jane was able to assist you effectively with what sounds like a complex sale.
Her commitment to providing prompt and reliable support is something we truly value, and it's great to know that it made the process smoother for your firm.
We appreciate your trust in us and look forward to working with you again in the future.
Best regards,
The Whitegates Crewe Team
★★★★★ 5/5
GoogleWhitegates in Crewe were wonderful. They helped me see multiple properties within the area, some a bit further out than central Crewe. They understood that I was going down the road of buying to let, so they didn't show me any brand-new or overpriced properties.
After this original property is repaired, I'll use Whitegates to manage it to save me from travelling up from London each time.
While some investors think that you'll save money using multiple routes such as separate builders and electricians, it's a lot of hassle that directs a lot of time that could be better used towards saving money and focusing on a new property and getting another one or investing, I believe.
I cannot wait to have my first tenant within this property and hope that Whitegates check them beforehand to make sure they are relevant and will not move out instantly / damage it / have dangerous pets or not work and have no money. Fingers crossed.
Now is getting the builder/damp and timber/insurance and all the fun things of having a property sorted before moving the tenant in.
🙏
Tom · 1 December 2022
Agent replied
Hi Tom, thank you so much for the 5* review! We are very pleased to have helped you with your property purchase, and we look forward to working with you again. Best wishes, Whitegates.
★★★★★ 5/5
GoogleWhitegates in Crewe were wonderful. They helped me see multiple properties within the area, some a bit further out than central Crewe. They understood that I was going down the road of buying to let, so they didn't show me any brand-new or overpriced properties. After this original property is repaired, I'll use Whitegates to manage it to save me from travelling up from London each time. While some investors think that you'll save money using multiple routes such as separate builders and electricians, it's a lot of hassle that directs a lot of time that could be better used towards saving money and focusing on a new property and getting another one or investing, I believe. I cannot wait to have my first tenant within this property and hope that Whitegates check them beforehand to make sure they are relevant and will not move out instantly / damage it / have dangerous pets or not work and have no money. Fingers crossed. Now is getting the builder/damp and timber/insurance and all the fun things of having a property sorted before moving the tenant in. 🙏
Tom · 30 November 2022
Agent replied
Hi Tom, thank you so much for the 5* review! We are very pleased to have helped you with your property purchase, and we look forward to working with you again. Best wishes, Whitegates.
★★★★★ 5/5
GoogleI’ve recently sold our house through Whitegates and from the very beginning the process has been seamless. Emma was great at coming to value and arranging the listing. All of the team I’ve spoken with over the past few months (mainly Matt, Connor & Jess) were friendly, personable and very understanding. When our original sale fell through they worked very quickly to relist and found another buyer within days. Particular recognition for Matt who has been very supportive with my situation regarding an onwards purchase and has been a pleasure to speak with. 10/10 recommend Whitegates.
Charli · 11 November 2024
★★★★★ 5/5
GoogleAnd a personal thanks to Sarah Jane and Jess - they really made the process and my experience with Whitegates seamless. They’re efficient, keen to help wherever possible and transparent throughout.
Afiya · 5 June 2025
Agent replied · 13 April 2026
Thank you so much for your kind words! Sarah Jane and Jess will be thrilled to hear they made your experience seamless. We’re proud of their efficiency, helpfulness, and transparency, and it’s wonderful to know that came through during your journey with Whitegates. Thanks again for sharing your feedback!
★★★★★ 5/5
GoogleFrom Putting my house on the market and meeting Emma, to viewings with Matt and Conner, followed by regular updates and keeping informed by Mandy I have found the whole experience of working with the Whitegates team to be positive, they have been quick, efficient and very friendly.
no question has been too much whether small or big and they have all gone out of their way to accommodate any question I have had. I would have no hesitation in recommending them to others. A great team who work well together.
Clive · 12 October 2024
★★★★★ 5/5
GoogleWe viewed a property in February and was shown round by Kieran, he made us feel comfortable, very informative and was really nice. We decided to put an offer on the house and Kieran was quick and kept us updated, as the house buying progressed he always answered the phone, emails and would go out of his way to assist us. We couldn’t of asked for a better Estate Agent. Thank you Kieran!
Emily · 24 April 2023
Agent replied · 19 January 2024
Hi Emily, thank you so much for the feedback. Kieran is delighted with the great review.
★★★★★ 5/5
GoogleBest Estate Agent we've ever used, we would definitely use Whtegates again, as the other agents we've used in the past did not provide the same level of professionalism. Excellent Brochure with amazing photos and discriptioon of the property.
James Owen worked so hard on the sale of our home which took a lot of phoning trying to move the sale forward. We first met James a year earlier when he showed us a property that Whitegate was selling and it was after the viiewing that James did, helped us to decide that we would use them ourselves.
James was so smartly dressed, answered all our queries promptly. James sold us the home that we now live in. James is able to point out features that are not so obvious to a potential buyer. James also negotiated a really good price for the sale of our house.
All the staff at Whitegates were so helpful and professional, and we'd also like to make a special thanks to Connor who was at the other end of the phone. Paul provided us with the excellent brochure.
James put in hours of work on the sale and buying. Thank you JamesPositiveResponsiveness, Quality, Professionalism, Value
Pauline · 18 July 2022
Agent replied
Hi Pauline, thank you so much for the fantastic review! We are very pleased to have been able to help you with both the sale, and the purchase of your new home. James was delighted to see it over the line for you. Thanks from all of the team at Whitegates.
★★★★★ 5/5
GoogleWe viewed a property in February and was shown round by Kieran, he made us feel comfortable, very informative and was really nice. We decided to put an offer on the house and Kieran was quick and kept us updated, as the house buying progressed he always answered the phone, emails and would go out of his way to assist us. We couldn’t of asked for a better Estate Agent. Thank you Kieran!
Emily · 1 April 2023
Agent replied · 7 April 2023
Hi Emily, thank you so much for the feedback. Kieran is delighted with the great review.
★★★★★ 5/5
GooglePurchased and sold my properties through whitegates and everyone did everything they could to help the process go swimmingly. I worked with Emma, Alison and Sarah who were all absolutely brilliant! I honestly could give them enough praise and to top it all off they have a great sense of humour! While I hope to never move again, I know if I do, my first choice would be Whitegates. Thanks for all your help Whitegates Team!
George · 31 October 2022
Agent replied
Hi George, thank you for such an amazing review we really appreciate it! It was a pleasure working with you and we wish you all the best in your new home. Thanks, from the Whitegates team.
★★★★★ 5/5
GooglePurchased and sold my properties through whitegates and everyone did everything they could to help the process go swimmingly.
I worked with Emma, Alison and Sarah who were all absolutely brilliant! I honestly could give them enough praise and to top it all off they have a great sense of humour!
While I hope to never move again, I know if I do, my first choice would be Whitegates.
Thanks for all your help Whitegates Team!
George · 30 October 2022
Agent replied
Hi George, thank you for such an amazing review we really appreciate it!
It was a pleasure working with you and we wish you all the best in your new home. Thanks, from the Whitegates team.
★★★★★ 5/5
GoogleI would definitely recommend Whitegates, they’ve been super helpful start to finish and Sophie has been great with all my questions!
Holly · 20 August 2025
Agent replied · 27 August 2025
Thank you so much for the lovely feedback! We're so pleased to hear you had a great experience from start to finish. Sophie will be delighted to know she was able to help with all your questions. We really appreciate the recommendation! Best Wishes Whitegates team
★★★★★ 5/5
GoogleBest Estate Agent we've ever used, we would definitely use Whtegates again, as the other agents we've used in the past did not provide the same level of professionalism. Excellent Brochure with amazing photos and discriptioon of the property. James Owen worked so hard on the sale of our home which took a lot of phoning trying to move the sale forward. We first met James a year earlier when he showed us a property that Whitegate was selling and it was after the viiewing that James did, helped us to decide that we would use them ourselves. James was so smartly dressed, answered all our queries promptly. James sold us the home that we now live in. James is able to point out features that are not so obvious to a potential buyer. James also negotiated a really good price for the sale of our house. All the staff at Whitegates were so helpful and professional, and we'd also like to make a special thanks to Connor who was at the other end of the phone. Paul provided us with the excellent brochure. James put in hours of work on the sale and buying. Thank you James
Pauline · 30 March 2022
Agent replied
Hi Pauline, thank you so much for the fantastic review! We are very pleased to have been able to help you with both the sale, and the purchase of your new home. James was delighted to see it over the line for you. Thanks from all of the team at Whitegates.
★★★★★ 5/5
GoogleI highly recommend the team at Whitegates Crewe. Jess initially came out to value my property and made me feel at ease with the process. I have probably spoken to most of the staff and they’ve all been happy to help or answer my questions. Plenty of viewings booked quickly. Thanks again to you all! (Jess, Jess, Connor, Matt, Mandy and everyone else).
Melissa · 13 April 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
