5/5
Katie took great photos of our home and Steve is a wonderful gentleman
Agent replied Β· 22 April 2026
Thank you for your kind review about Katie and Steve G BJB Crewe Sales.

Trusted Agent profile Β· Crewe, Cheshire
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1,843 reviews across 1 platform
181-183 Nantwich Rd, Crewe, Cheshire, CW2 6DF
Part of Butters John Bee, see every office.
Butters John Bee's office in Crewe, Cheshire, at 181-183 Nantwich Rd, is rated 4.7 out of 5 across 1,843 reviews on 1 platform, including 1,843 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Butters John Bee won in 2026.
The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Crewe office, from every platform, shown as written. First names only.
5/5
Katie took great photos of our home and Steve is a wonderful gentleman
Thank you for your kind review about Katie and Steve G BJB Crewe Sales.
5/5
Richard was very helpful in advising me with some propertys and advice!!! Would highly rccomend 100%
Thank you for the great feedback. Richard is glad he could help and sincerely appreciates the recommendation.
5/5
Gabriel has been amazing in his flexibility and communication. He really excels at communicating and supporting me in my house buying endeavours. I have had a lovely experience with this estate agent and will definitely use them again in the future .
Thank you for your kind review about Gabriel. Kind Regards, BJB Crewe Sales.
5/5
Marcin Strzelec and all staff at Butters John Bee have been great in proactively helping in the sale of our home. It's still in progress but I feel Marcin has been really supportive and friendly in communicating with us.
Thank you for your kind review about Marcin. Kind Regards, BJB Crewe Sales.
5/5
I absolutely love the marketing and photographs of my home - thank you so much Katie!
Thank you for your kind review for Katie. Kind regards, BJB Crewe
5/5
Want to thank Madison for my viewing today, as she was incredible helpful and informative
Thank you for taking the time to share your experience. We're delighted to hear that Madison provided such helpful and informative service during your viewing. We'll be sure to pass along your kind feedback to her.
5/5
I recently had the pleasure of working with Gina as my move manager, and I couldn't be happier with the support she provided. Her expertise in managing the logistics of my move was exceptional. Gina made the entire process seamless and stress-free, and her attention to detail was impressive. If you're in need of a move manager who goes above and beyond to ensure a smooth transition, I highly recommend Gina. She's the best in the business! ππ‘π¦
Thank you for your kind words about Gina. Please do not hesitate if you need any further assistance. Crewe Sales Team.
5/5
Gabe was very thorough and polite when showing us around the property, he was considerate and showed us around but then left us to have a look around without him aswell, he also answered any questions we had.
Thank you for your kind review about Gabriel. Kind Regards, BJB Crewe Sales.
5/5
I have brought several properties with BJB and generally they are very good. Maciej ( MatJ) is very professional and has dealt with a purchase for me recently, highly recommend. Also Katie was very professional
Thank you for your kind review for Maciej. Kind regards, BJB Crewe Sales.
1/5
Three years ago - We were looking for somewhere to move into during lockdown and it was a very stressful time, Michael was so supportive and helped us every step of the way. He even met us on his day off to give us our keys, thatβs truly going over and above! I would highly recommend using them - they have made a very stressful situation easier. Thank you. Now - Having been in the property for three years it is now apparent that Butters John Bee do not care about our welfare. We had reported a broken pipe in the kitchen to get absolutely no response - so my husband fixed the issue. Our toilet was completely backed up for over a week before the third time in two years before they set someone out to us only to find out that it was blocked with expanding foam because of a broken pipe - the plumber left a huge hole in the floor which allowed a sewage smell to fill our home - we are still waiting for someone to come out to fix the issue (because we donβt enjoy living like second class citizens we have actually paid for the problem to be fixed ourselves) We reported our oven hasnβt been working over a year ago - only to find out that Butters John Bee hadnβt even informed the landlord - She has agreed to replace to oven, however this was over a month ago and we still havenβt heard a thing - so looks like a broken over over Christmas is our future. On Friday we came home to a burst water pipe in our garage - everything is flooded. We have reported it, called, left messages, emailed and escalated the issue through head office - we havenβt even had a phone call. I know our landlord isnβt the issue, every time she has been made aware of any issue she has resolved it straight away - itβs the letting agency that is the problem. I wish I had her number to be honest rather than being ignored and treated less than purely because we are renters.NegativeResponsiveness
Thank you for great review please do not hesitate to contact us if we can be of further help
5/5
Marcin is fantastic and an absolute asset to BJB! I have been looking for a place to rent for a while now, I have been to that many viewings where the person there didn't know much about the property or just didn't seem to care, this was not the case with Marcin - From the minute we arrived to even today, he has kept me up to date in what's going on and was honest about everything and called me back when he promised to. If only more people was like him! Keep up the brilliant work!
Thank you for your kind review. Please dont hesitate to contact the office if you need any further help. Butters John Bee Lettings Team - Crewe
5/5
Marcin Strzelec was very friendly and helpful and helped us rent a property. After a month of searching and viewing properties, Marcin got us a property almost immediately. He has always been in contact with us throughout the whole process via e-mail and telephone. He would always respond to our e-mails when he could and made the entire process simple by explaining everything thoroughly.
Thank you for your very kind words about Marcin, I am so glad you are happy with our service Kind Regards, BJB Lettings
5/5
Just want to say massive thanks to Sophie As a first time buyer she was able to give me great advice on what the process would be to get onto the property ladder. She was very informative and attentive to any queries I had. Will definitely be coming to her when I get everything in order to take the first step later this year
Thank you for your kind words Olly. Well done Sophie - Crewe BJB
5/5
Definitely 5 or 10 stars review for our lovely Paige The best property agent I have ever worked and helped us a lot Her kindness makes you to work only with her and she is very explicit and patient with her costumers I will definitely recommend her for other clients Thank you Paige for everything you are doing for us
Thank you for your very kind words about Paige, We are so glad you are happy with our service Kind Regards, BJB
5/5
Very efficient and offered quality service in renewing my lease. Imagine being contacted three months prior to your renewal, just to make sure all is done and in good order. That gave me peace of mind knowing I will not have to run around last minute. Well done and Thank you Lacey Eldridge. Your excellent service and professionalism is invaluable.
Hello Sibo, thank you for leaving a review for Lacey in Property Management
5/5
I recently had the pleasure of working with Gabriel Davies, and I couldn't be happier with the service he provided. He's knowledgeable, friendly, and went above and beyond to ensure a smooth transaction. Gabriel's expertise and dedication to his clients truly shine through, making him an exceptional estate agent. I'd highly recommend him to anyone looking to buy or sell a property
Thank you so much for your kind words. It was a pleasure showing you around, and Iβm really glad you had a positive experience. All the best, Gabriel.
5/5
Katie was professional and worked so timely to get the photos of my property taken and edited! I could not be more pleased with the photos & video- she's done the best job.
Thank you for your kind review about Katie. Kind Regards, BJB Crewe Sales.
5/5
Marcin was Very polite and professional. We need more people like that :)
Thank you so much for your kind words. It was a pleasure showing you around, and Iβm really glad you had a positive experience. All the best, Marcin.
5/5
Marcin was absolutely brilliant showing us around the viewing thanks so much
Thank you so much for your kind words. It was a pleasure showing you around, and Iβm really glad you had a positive experience. All the best, Marcin.
5/5
Excellent service Katie was very professional and did an excellent job with the photos/presentation of the property. Ade McLeod
Thank you for your kind review for Katie. Kind regards, BJB Crewe
5/5
Amit was amazing very knowledgeable and help me out tremendously,
Thank you for your kind review about Amit. BJB Crewe Sales.
4/5
Gabe was on time at the time of the viewing. He is polite and cheerful. There are only things that he is unsure when asked about the property.
Thank you for your kind words about Gabriel. Kind Regards, BJB Crewe Sales
5/5
We met Matt this morning and felt instant report with him We are property investors and had made enquiries yesterday and he was very proactive and set up some viewings for us , with suitable properties today No time was wasted as 2 of the properties could have been suitable but one ticks all our boxes. We are awaiting feedback but feel if anyone can get this deal done for us , it will be Matt.
Thank you for your kind words about Maciej. Kind Regards, BJB Crewe Sales
5/5
Gabe was very helpful and approachable at the property viewing. We had time to view the property and get answers to any questions asked which was great as well as some good advice.
Thank you for your kind review about Gabriel. Kind Regards, BJB Crewe Sales.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Butters John Bee's Crewe office has 1,843 reviews across 1 platform: 1,843 on Google.
Butters John Bee Crewe is rated 4.7 out of 5 across all 1,843 reviews, and 4.7 out of 5 on Google from 1,843 reviews.
Yes. In The Trusted Agent 2026 awards: Butters John Bee, Crewe won Platinum; Butters John Bee, Winsford won Platinum; Butters John Bee, Newcastle Under Lyme won Platinum; Butters John Bee, Stoke-On-Trent won Platinum; Butters John Bee, Congleton won Gold; Butters John Bee, Sandbach won Gold; Butters John Bee, Northwich won Gold; Butters John Bee, Stafford won Gold.
Butters John Bee Crewe, 181-183 Nantwich Rd, Crewe, Cheshire, CW2 6DF.