Loveitts Coventry reviews

★★★★★ 1/5

Google

I was supposed to view a house for rent today with Jade. We arranged this meeting 3 days in advance, and she didn't show up although I dropped her emails and provided my phone number. The interesting part was that when I was in front of the building, a dog beonged to one of neighbours attacked me!! Lady didn't try to stop it, and didn't apologiezed!! I believe that if Jade was there, she could manage specifications like neighbours behaviour and their dogs!!! It was a complete diaster!!

Maryam · 12 June 2020

★★★★★ 1/5

Google

One of the worst Estate Agent in the entire UK where only unprofessional works who have no idea how the system works and they only LIE to the Landlords and the Tenants. There is no process to escalate or complaint about any matter and they simply avoid your emails. God know how they are claiming to be the Market leader when the service is extremely poor and ridiculous. They seriously need to improve else soon they will have to close down the office and someone will take strict action against them. All I can say is train your staff so they will stop telling false information to the customers and focus on the work. My suggestion to you guys is to update your outdated system and try to invest and automate the things instead of old school paper work where the chances of mistakes are very high and that is what I have been facing from day one and the only way to avoid this is to concentrate and focus on the work and do not take extra in your plate when you know you cannot finish it because taking less is better then providing awful service to everyone.

MUHAMMAD · 12 June 2020

★★★★★ 5/5

Google

The service received from Loveitts, especially Jade Satchwell was impeccable! We are first timers to the letting world and were initially a little wary about the whole process, until we spoke to Jade. She immediately made us feel at ease and gave us complete confidence in her. All the million and one question we fired at Jade was answered within minutes. We were very impressed on how quickly we were able to secure and move into our property within two/three weeks of initial discussions thanks to the professionalism of Jade. Thank you so much Jade, we love our new home! 😊

Nathaniel · 12 June 2020

★★★★★ 5/5

Trustpilot

The team were very good

The team were very good. Managing to be good interlocutors with the vendor. Smoothing the way on some issues their legal team did not deal with. Friendly and professional. Even dealing with a call past closing time. 👍

John · 2 March 2026

★★★★★ 4/5

Trustpilot

Thank you LoveittsEstateAgent

I would like to say thank you to the entire team at Loveitts for helping me buy my first house. I would like to say thank you to Michelle for chasing everybody including myself in order to complete the sale and to Chelsey for taking the property off the market quickly and for helping me with my offer. Thanks guys, I appreciate your hard work.

Gabriel · 29 November 2022

★★★★★ 5/5

Trustpilot

A Walk in the Park.

Selling through the auction process was a real walk in the park. Sara and the team were there to make the whole experience so stress-free. Always on the other end of the phone to help, I was kept informed of what was taking place. I would recommend them and their services to the traditional agents, quick, easy, and the jobs done. Cash in the bank, Happy days. Thank you Loveitts

Mark · 22 April 2022

★★★★★ 1/5

Google

I have never been more disappointed and and disgusted in the lack of service than what we have received from these. Especially Anne Keizer who does not return emails or calls and has no matter of urgency, and would rather an elderly person and children be put at risk than do her job and get repairs done. And to add insult she is dam right rude!NegativeResponsiveness, Professionalism

Emily · 25 August 2022

★★★★★ 5/5

Trustpilot

Auction Sale

Thank you to Sara,Chloe and her team for there professional and experienced time spent in selling our Mums property pre- auction,we were unsure about selling at auction after 2 years on the market and 2 house fails.Sara put our mind at rest and kept us informed all through the different stages,achieving the reserve price in a quick,efficient timescale- 29 days.I would highly recommend Loveitts Auctions- Coventry

Cheryl · 3 October 2022

★★★★★ 5/5

Trustpilot

Coventry's best Estate Agents by far......

I have worked with various estate agents but the service/response received from Lovitts is definitely outstanding. My special thanks to Michelle Barnett, Jamie, Connor and Chelsey for making this whole selling process so efficient and smooth. Really appreciate all the hardwork and dedication for the whole team.

Anupam · 22 February 2024

★★★★★ 5/5

Trustpilot

A great service.

I recently used Loveitts, Coventry, to sell my property. Charis, Jamie and Chelsey kept me informed of any viewings. The online customer property file was a fantastic way to monitor viewings, feedback and sales progression. Sales Progression Manager Michelle was brilliant. She helped to keep the sale moving forward and provided much needed reassurance during a couple of very stressful moments. Would definitely recommend.

Lorinda · 28 October 2022

★★★★★ 5/5

Google

My missing cat was locked in an empty property next door and they came within 10 minutes and helped to get her out. Thank you so much we are so pleased she’s back home!

Lucy · 16 March 2026

★★★★★ 5/5

Google

Cannot thank Gemma at Loveitts enough for her hard work, commitment and outstanding customer service. Without Gemma's dedication to chase every step of the way and keep the lines of communication open we are sure that our chain would have fallen down and our sale would not have completed. She made an immensely stressful time bearable and was always on hand to offer us advice and support when needed. We will definitely recommend Loveitts to our family and friends as a Company who are prepared to go that extra mile. Thank you so much Gemma for going above and beyond to make things happen.

Neil · 13 June 2019

★★★★★ 1/5

Google

Unfortunatelly I was not hapoy with the service Loveitts have offered to us during selling our home. I would like to mention though that Charis is awesome and clearly very good at her job. She has done a great job with the valuation and taking the photos/publishing online. We managed to get an offer really quickly and they have tried very hard with the sale but after we have accepted the offer the attitude has changed! Amanda was dealing with the case and she became very pushy/rude and not concerned about us at all. She just kept mentioning the buyer and pretty much forced us to move out within the 8 week time frame because the buyer wanted to move in straight away. So that's what we have done and had to pay the mortgage and another property for additional 7 weeks as the buyer didnt have the money to complete the sale. But we never heard from Amanda during this time, still dont know why we had to move out and to be honest she didnt really care from the point when we accapted the offer. If you would like a different approach this is not estate agency for you. We started the process in January and completed today....

Jana · 13 June 2019

★★★★★ 5/5

Trustpilot

Michelle was extremely helpful

Paul · 6 October 2025

★★★★★ 5/5

Trustpilot

Michelle was fantastic

Michelle was fantastic, in helping us with our purchase. She was the driving force behind our buying experience and was even contacting our solicitors to push through the completion. She was very informative and was also at the end of a phone or email if you needed her. Thank you so much

Nicola · 27 September 2023

★★★★★ 5/5

Trustpilot

Efficient and professional

From our very first meeting with Sally Smith we have experienced a totally efficient and professional service throughout our house auction procedure. Sally along with Sara and Chloe kept us fully up to date with viewings feed back and enquiries. The whole Loveitts team in our opinion worked over and above anything we had expected and we cannot thank them enough for their efforts in selling our house.

Richard · 6 February 2022

★★★★★ 1/5

Google

Shockingly poor. If I could avoid giving 1 star I would. Spoke to Finn - not sure why they let this individual on the phone. He was unable to answer any of my questions so I asked to speak to someone else. He said his colleague Jenny was in the office but would only say the same as he had. I pointed out that 5 minutes into my phone call to them I was still none-the-wiser about a property I had enquired about. His response "Well I take it that you are not interested then" and the call ended. Clearly having a very bad day but this is no way to deal with customers and I shall not trouble this Agent with my business in the future.

Anon · 13 June 2018

★★★★★ 5/5

Google

My Brother had a great experience working with Liam. He couldn’t believe how responsive he was to all of our requests and questions, and he knew far more than my brother Francis ever hoped to about the process of renting his home. Loveitts Coventry is far better than what my brother expected. Thanks a million to Liam, a great Guy with professional values. My brother knew the area very well, because he already lived there. Five Stars for you all @ Coventry Loveitts.

Steve · 13 June 2018

★★★★★ 5/5

Trustpilot

Beth was absolutely amazing throughout…

Beth was absolutely amazing throughout the entire process of buying our first home. Nothing was too much trouble and she always checked in and let us know of any updates. Very prompt and efficient responses to any queries we raised. I would not use another estate agent and seriously highly recommend loveitts. Beth and Sallyanne are an absolute credit to the company. Thanks again.

Georgio · 28 July 2022

★★★★★ 4/5

Trustpilot

Sara at Loveitts went above and beyond…

Sara at Loveitts went above and beyond to do all she could to help my sale go through. The communication was constant and greatly appreciated. I would highly recommend her.

Carol · 31 March 2026

★★★★★ 5/5

Trustpilot

Michelle Barnett and Loveitts

Throughout the entire process, Michelle Barnett was with me, demonstrating professionalism and providing support. She effectively addressed all my concerns and doubts as a first-time buyer, patiently offering positive solutions and answers. I am thoroughly pleased with Michelle and the Loveitts Agency.

Mithun · 1 April 2024

★★★★★ 5/5

Trustpilot

A big thank you x

Thank you to all the team at Loveitts they go above & beyond to do their job & do it with such professionalism, care & compassion.

Mme · 23 April 2026

★★★★★ 5/5

Trustpilot

The Loveitts team - Jamie, Chelsey and Michelle

The Loveitts team, Jamie, Chelsey and Michelle were all very helpful in achieving the sale of the apartment. They were very professional whilst personable and kept us updated on a drawn out sale process. (No fault of Loveitts)I’m pleased we chose Loveitts and would recommend them to friends.

Paul · 3 November 2023

★★★★★ 5/5

Trustpilot

Brilliant Customer Service

From start to finish, my experience with Loveitts has been fantastic. The Team was helpful, friendly and professional. I found them to be more reliable and a lot better at communication than the Solicitors that I was paying to complete the transaction, but that's another story. I would definitely recommend Loveitts from a Customer Service side, although I was a buyer so cannot comment on how the Seller found their experience or how cost effective they are.

Amy · 26 October 2024