5/5
Excellent care service from the teamβ¦
Excellent care service from the team but especially Michelle outstanding in her handling of the process.
Agent replied Β· 5 June 2026
Thank you!
Trusted Agent profile
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605 reviews across 2 platforms
29, Warwick Row, Coventry, CV1 1DY
Loveitts's Coventry office at 29 is rated 4.2 out of 5 across 605 reviews on two platforms, including 198 Google reviews rated 3.2.
Every review we hold for the Coventry office, from every platform, shown as written. First names only.
5/5
Excellent care service from the teamβ¦
Excellent care service from the team but especially Michelle outstanding in her handling of the process.
Thank you!
5/5
Auction Team
The auction team at Loveitts Coventry are really helpful, professional and friendly. We have been buying properties from them for a couple of years now and they have always given us a really good service. They keep us informed and updated and work with you to get things sorted. Chloe has been especially helpful too, always keeping in contact and working positively to get everything sorted. Thanks especially to Sally, Sara and Chloe and the whole auction team at Loveitts Coventry.
Glad to hear that you have had a great experience with the team, and we look forward to helping you in the future too.
5/5
Appreciation and thankfulness
Jamie is very helpful, friendly and professional. He is very patient in explaining everything to me. Initially, my friend asked me to view the house she will put on the market. It was because of Jamie's sincerity; I, therefore, reconsidered the property he recommended. Indeed, he was so friendly that I just liked chatting with my old friend. Would you kindly deliver my thankfulness and appreciation to him?
The message has well and truly been passed on - thank you!
5/5
Loveitts have been absolutely fantasticβ¦
Loveitts have been absolutely fantastic from start to finish in the purchase of my property. Extremely responsive to phone calls,emails and genuinely having an understanding throughout. They supported me and the venders together through the process. I completed on 6.9.22 and the process was smooth. They evan gave me a gift box full of goodies to start living in my new home. A special thanks to Bethany (Beth) who has been wonderful and extremely helpful during a difficult time during the pandemic when lockdown was a lot more strict.
Thank you for your positive feedback and great to see that our box of goodies was well received!
5/5
Great service from Michelle, Jason and Steve
Great service from Michelle, Jason and Steve. We lost our parents and needed to sell house and Michelle, Jason and Steve were kind, patient and informative from the start of the process to the end. The communication was first class and Michelle was of great help with our solicitors when the process needed to move along.
Thank you for your comments, they are greatly received from the team in Nuneaton
5/5
Incredibly helpful and efficient.
We had a great experience working with Loveitts. Michelle, Steve and Jason were all incredibly helpful and efficient. They were always available to answer our questions and provide clarify on different aspects of our sale and purchase and went above and beyond to help the chain progress quickly. Thank you all so much.
An excellent review thank you!
5/5
I would just like to say that we feltβ¦
I would just like to say that we felt like when we rang at any time in the day that nothing was to much trouble, I would like to bring special attention to chloe, she is exceptionally good at her job and I never felt like I couldn't call her even though I may have already rang her 6 times π, if there is ever a wonderful example of customer service Chloe is it
Thank you. It was a tough and frustrating case this one, and glad that Chloe was there to help and support you. She was determined to get it over the line and was so pleased when it finally completed. Chloe took care of this one superbly well.
5/5
Difficult house to sell
I think selling this house was one of the most difficult houses ever caused by difficult tenants, buyers pulling out and then the buyer from hell. And throughout the process, the Loveitts team kept their cool and got the house sold. They most certainly earnt their fee from my house and then probably more. A huge shout out to the entire team, but particularly Jas, Chelsea, Jamie and Michelle who were fantastic. Thanks Everyone!!!
Agents generally earn their fee on the problematic sales, and we are happy that even during problems and times of stress we kept our cool and got the house sold!
5/5
Loveitts Estate Agents wereβ¦
Loveitts Estate Agents were magnificent, from our initial viewing, through to completion. No request was too much trouble for them. Beth our sales contact was the driving force behind our buying experience and was even contacting our house sales side of the deal to push things along. She contantly onto the solicitors and bringing all the parties together going above and beyond to bring this sale to a close. A very big thank you...
You are very welcome, we hope that you are happy in your New Home.
5/5
I recently had a tenancy with the Lettings Department in Coventry and found them to be exceptional in both attitude and response. In particular Jade Satchwell was friendly, helpful and approachable throughout and special mention to Anne Keizer too, who was quick to respond to any issues with the property and was always contactable with a friendly and professional manner. It has been a pleasure dealing with the Letting Department who made my stay an enjoyable and memorable occasion. Thank you.PositiveResponsiveness, Professionalism
Thank you Sue - lovely words
5/5
We have an excellent experience withβ¦
We have an excellent experience with Loveitts Estate Agent and would really like to highly recommend it to others. Despite having so many hurdles and a lengthy process while purchasing our recent property, in particular, our sales advisor Michelle, has been very helpful and constantly assisting us throughout our whole journey. Really thanks to her and all the staff members in particularly Steve and Jason.
Our sales team in Nuneaton is very thankful for the review.
5/5
Great experience & friendly staff
I had a great experience with the auction team at Loveittsβs. They were really helpful, always quick to get back to me and made the purchasing process feel seamless. I would highly recommend using them
Thank you for your lovely feedback. Weβre so pleased to hear the auction team made the purchasing process smooth and straightforward for you. We truly appreciate your recommendation and your kind words.
5/5
I was wary of putting my property up for sale by auction; in my mind I thought that it was inferior to the βnormalβ route of going through an estate agent. However, as the property needed renovation and modernisation, I got in touch with Sally at Loveitts. Sally took time to explain that under the circumstances this was probably the ideal way to proceed. In fact she thought it likely that the property would achieve a better price at auction. Not only was the process much quicker (it might have taken many more months to sell through an agent) but as Sally predicted: the property sold for far more than I expected, thanks to the efforts of the team at Loveitts. I have dealt with many companies over the years and in my experience it is very rare to get such professional, courteous and diligent service as I have had at Loveitts. My thanks to Sally, Sara, Lisa and Harriet for making it such a pleasant experience.
thank you for this review!
1/5
LISTEN!!! Avoid this letting agency called Loveitts at all costs. βββ There is no 0 rating or -5 thatβs what I should have given. If you cherish your peace of mind or your money, I wouldnβt touch this letting agency with a 1 mile broom. I rented a property from them and I still had about 3 months to the end of my tenancy, however, the landlord wanted to sell the property. They advised that I could leave the property earlier than my tenancy end date and since I paid my rents 6 months in advance, they will transfer the rent to the new property I rent. Fast forward to when I left the property, they refused to give me my outstanding rent claiming that no rent was due to me. Close to Β£900. Plus my deposit of over Β£1030 was taken up by the letting agency who wanted to return only Β£90 to me on the ground of cleaning, redecoration and gardening. Despite the fact I spent over Β£200 on end of tenancy cleaning, personally mowed the lawn and redecorated the property to an acceptable standard. Go with your money elsewhere. Itβs only a candid advice.
We are sorry to hear of your ordeal, unfortunately in some cases such as this we are bound by the instructions of our client, the landlord.
5/5
Lovietts
Lovietts, especially Michelle, Jamie and Chelsey provided me with an excellent, comprehensive and thorough service when selling a property. This sale was challenging at times but their professionalism guided me through the process and gave me confidence that a sale would be achieved.They kept me informed all the time. They are an asset to the company.Thank you.
Thank you for your review!
5/5
I can say with no hesitation at all that Loveitts really are the best estate agents in Coventry. We have just gone through the process of renting a property with them and Jade made the whole process stress free. Jade is very professional and answered all our questions quickly and accurately. I would recommend them in a heartbeat. Credit where credit is due.
Wow what a fantastic review thank you Craig! Jade and the team are thrilled.
1/5
Spent money without our consent, did a poor inventory with no photos and for which they did not get a signature from the tenant, leaving us exposed to damages when the tenant left, poor communication throughout the contract. Landlords, avoid!
Hi Ana, Having looked into our records, it shows the last check-out inspection we carried out for you was in 2023. We have attempted to contact you and left a voicemail today so we can discuss this directly and review the points you mentioned. Our aim is always to provide a professional and transparent service, and we would welcome the chance to investigate this further with you.
5/5
Loveitts, friendly & knowledgeable staff.
Loveitts recently sold a house for me at one of their auctions.All of the staff were really friendly & helpful, & I felt that they really made an effort to make the process smooth & successful.Special thanks to Sara, Sally, & Lisa, who were all very professional , & knowledgeable about their work, but still with time to have a conversation about the sales process.I would recommend them for a quick property sale at auction.
Brian, thank you for your kind words. We really do strive to give all of our clients, sellers and buyers,the best care we can, and really pleased that you had the result you were hoping for.
5/5
Thanks to James, Steve and Michelle
Thanks to James, Steve and Michelle. The Loveitts were exceptional from the initial viewing to collecting the keys. They constantly kept us in the loop of what was going and ensured the whole process was smooth as possible, and it was. The welcome box at the end was a surprise and greatly appreciated by the family. Many thanks
We are glad you enjoyed some goodies and we wish you well in your new home!
1/5
Went to view a place, and the estate agent who was there was just arrogant and abit rude, stand off ish. She didnβt want to be there and didnβt have a clue when we asked questions about the property. Waste of time. We were really interested aswel, wow talk about not wanting to do your job!! Youβre meant to be selling the property to people so they want to take it.. awful attitude.
Thank you for your feedback. At Loveitts, we pride ourselves on professionalism and dedication to helping clients find the right property. We aim to provide thorough and informative viewings, and we understand how valuable a positive experience is during this process. If there was any miscommunication or if your experience did not meet expectations, we would be happy to discuss this with you further. Please feel free to contact us directly if you would like to discuss this with a staff member.
5/5
Efficient and very friendly
I have been using Loviets for renting my properties for many years this was the first time they sold one of my properties Jason Peters did a great job in agreeing a good price for me through out the process him and his colleague Michelle kept updating me.Very pleased.
It is good to hear that the transition from our lettings team in Nuneaton to sales was good and an excellent result was achieved!
1/5
After on look they had already madeβ¦
After one look they had already made their mind up " We have nothing for you " They did not ask one question to see what we were looking for. I wouldn't give them 1 star. First impressions count.
We are sorry to hear this and is very much against the principles of what we expect from Loveitts. Please reach out to us and we are happy to discuss your requirements with you.
1/5
DO NOT RENT THROUGH LOVEITTS. They have constantly tried to take money from us for no reason. We always paid rent on time yet multiple times they had lost track and then tried to charge extra for late payments! On top of this, we moved out in April and didn't hear anything about our deposit until mid JULY! They also tried to charge us for removing sofas that were in there when we moved in. There was one redeeming factor and it was a member of the team who tried to fight our corner. She was brilliant, but got overruled by the rest of the greedy team who always wanted to basically scam us. In short, don't rent through Loveitts. They are incompetent and very, very unreliable.NegativeResponsiveness, Quality, Professionalism, Value
We refute these claims and follow a strict procedure when returning deposits. A schedule of condition is referred to and all evidence dictates if a deposit is returned in full or deductions made. Loveitts collect rents, but in accordance with the AST interest can be charged on late rent payments if the landlord requests. We are happy to discuss your issues further if required.
5/5
Supportive and friendly
As a first time buyer the whole process was made so much easier with the support from Michelle, Jason and Steve at Loveitts. They were also easy to get hold of if I had any questions and kept me updated with the progress through out.Fantastic, supportive and always friendly... fully recommend Loveitts!!!Special mention to Michelle for her support in pushing the sale at the end.
A beautiful review thank you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Loveitts's Coventry office has 605 reviews across two platforms: 198 on Google, 407 on Trustpilot (across the whole business).
Loveitts Coventry is rated 4.2 out of 5 across all 605 reviews, and 3.2 out of 5 on Google from 198 reviews.
Loveitts Coventry, 29, Warwick Row, Coventry, CV1 1DY.