Trusted Agent profile · Coventry

Loveitts Coventry reviews

4.2

★★★★★ Great

605 reviews across 2 platforms

29, Warwick Row, Coventry, CV1 1DY

Loveitts's office in Coventry, at 29, is rated 4.2 out of 5 across 605 reviews on two platforms, including 198 Google reviews rated 3.2.

Google logo

3.2 / 5

198

Reviews on Google

This office

Trustpilot logo

407

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Coventry office, from every platform, shown as written. First names only.

5/5

Trustpilot

Connor was most helpful in arranging…

Connor was most helpful in arranging the initial viewing and then a subsequent viewing once we were in a position to offer. Our offer was dealt with efficiently and accepted right after Christmas. Michelle kept us updated regularly with the progression of the purchase through to completion. Fantastic service and many, many thanks, we love our new home 👍🥰Andy & Chris

Mrs · 4 April 2024

Agent replied · 11 June 2024

The sales team in Coventry are very thankful to receive this review!

1/5

Google

Amy is by far the rudest person I have ever dealt with in all my life, they wont have any customers left if it is Amy dealing with them, rude, abrupt, no care for history, so very unprofessional. Shame

Pickle · 13 March 2025

Agent replied · 14 April 2025

Good morning, Given that your username does not confirm your identity and that Amy has received no negative feedback from any of her clients, both Amy and Loveitts are unsure where this review originated. We would appreciate it if you could contact Chris Edsall, Head of Department, to discuss this further.

5/5

Trustpilot

Heartfelt thanks

Thank you to Sara and Chloe for their help and support. We were guided through the auction process with great professionalism, compassion and warmth, despite my many questions and calls! As it happened, we didn’t get to auction as we accepted a pre auction offer, with Sara’s help and the sale completed in 12 days.I wholeheartedly recommend Loveitts.

Ms · 22 May 2024

Agent replied · 11 June 2024

Always a pleasure! Thank you for your kind comments.

1/5

Trustpilot

Warning: This letting agency is misleading, negligent, and fails in their duty of care.

My experience with Loveitts at Trent Bridge Quays has been appalling, and I strongly urge prospective tenants to think twice before signing with them.

Alison · 28 August 2025

Agent replied · 26 September 2025

We would welcome you to reach out further to our Lettings team to discuss the matter above. We do not now manage the tenancy according to our records and have not done so for some time so we would like to further understand the issues that you have had. Please contact us on 024 7622 8111 and speak to our senior management.

5/5

Trustpilot

Made everything as smooth as possible.

Made everything as smooth as possible.Michelle was really there to help with any calls or emails, being the first to complete on a new development site was a little more challenging but Michelle was always there pushing the developers, solicitors and anyone else involved.Thank you for all you have done.

Leia · 27 September 2024

Agent replied · 25 October 2024

Thank you for the wonderful review for our sales team!

5/5

Trustpilot

Rental Property Service

We used Loveitts Leamington Spa Branch to rent out our flat in Warwick. Millie Ruck was in charge of everything and she was absolutely wonderful. She got pictures of the flat taken so quickly and from the day it went online to when we got tenants in the flat was three weeks. She answered all our questions and had the added difficulty that we live in Australia. Would 100% recommend Millie to anyone, she was awesome!

Ali · 24 February 2023

Agent replied · 11 June 2024

Thank you for the excellent review, it is wonderful to hear such a glowing review of one of our team members in Leamington

5/5

Trustpilot

Really good estate agent team!

Great estate agents! Good communication, responsive and proactive right through the process. Michelle, Jamie Connor and Chelsey were always approachable, friendly and professional in assisting with the sale. Michelle in particular was a pleasure to work with and always quick to respond to any emails or phone calls and clearly very experienced in closing sales.

Hannah · 3 July 2024

Agent replied · 29 August 2024

The team in Coventry thank you for this review - its great to be classed as great!!

5/5

Google

Loveitts Auction in Coventry were amazing! From the initial appraisal with Sara, the efficiency of Lisa and Chloe keeping me updated.... I was so pleased with the outcome... the ladies were amazing! Thank you Loveitts.

Pat · 16 April 2025

Agent replied · 24 August 2024

Hello Pat, Thank you for taking the time to write this fantastic review. Our Auction team we will be thrilled to hear how happy you are with their service. We hope we can help you again in the future.

5/5

Trustpilot

Contact Loveitts, you will love it!

After 7 years renting a lovely house in Rugby we were looking to rent another one in a more secluded, peaceful area.During the search for our new home we met many agents and have been in contact with many agency.It is safe to say Loveitts Coventry was and is far the best of all in our experience.😊No matter who we have been contact with during the renting process, everyone was kind, professional and went above and beyond to support us. It is so good to feel we are in good hands. Thank you for Connor and Rebecah just to name a few, and especially for Jade, who is the best letting agent we have ever met. Her kindness, flexibility, can do attitude and knowledge of the properties made this sometimes kind of frustrating process smooth and dare I say enjoyable. Thank you so much Jade, you are more likely a friend now rather than a 'business partner'. So if you are searching a market to buy or rent a new home, contact Loveitts you will love it(ts). 😊

Kitti · 6 September 2022

Agent replied · 11 June 2024

Thank you for your glowing words. The lettings team in Coventry are very grateful for your review. For us the experience of moving can be stressful and we want to make it as hassle free as we can.

5/5

Trustpilot

Knowledgable, supportive, wonderful service.

Rebekah Gill helped me with the eviction of a troublesome and unpleasant tenant. Rebekah went above and beyond, phoning me, writing extra emails and letters to the tenant, filling forms so all I had to do was sign, and she was helpful, friendly and supportive throughout. She nearly had me in tears a couple of times; I could not believe how far she put herself out to help me. Eviction was successful and R did far more than she had to. I would recommend Rebekah and Loveitts to anyone going through the grim eviction process! Superb. Thank you.

Patricia · 20 August 2022

Agent replied · 11 June 2024

Thank you. Even if we do not find the tenant for you we can still assist with the eviction process.

5/5

Google

My experience with Loveitts and Lettings Coordinator Claire Smith has been highly satisfactory. Claire's professionalism, efficiency, and attention to detail have been remarkable. She communicates effectively, provides valuable insights, and guides clients with expertise. Claire's dedication to customer satisfaction and personalized approach make clients feel valued. She ensures accurate and timely completion of documentation. I highly recommend Claire and Loveitts for their exceptional service and commitment to outstanding results.

Ernesto · 16 August 2023

Agent replied · 11 June 2024

Hello Ernesto - thank you for taking the time to write this fantastic review, we are thrilled with the service that you have received from Claire and the team 😀. We look forward to working with you in the future. …

5/5

Trustpilot

Loveitts have been fantastic from the…

Loveitts have been fantastic from the word go, from the moment I met Sara at the property to the moment the sale completed! They explained the whole process, entered the property into an auction much sooner than I expected and kept me informed at regular intervals throughout. Sara advised me on the guide /reserve price according to the level of interest generated and she was absolutely spot on with her advice. The property achieved more than we expected and was all completed with the money in the bank in 4 weeks without any problems. What an excellent service! Thank you Sara, Chloe and the auction team for all your help and advice, I would most definitely recommend you to anyone or indeed use your services again myself in the future.

Lisa · 16 August 2022

Agent replied · 11 June 2024

So pleased it all went according to plan!

5/5

Trustpilot

Shame I don’t have more properties to auction!

Never auctioned a property before. I was under the impression my property could go for a lot less than I wanted and it was a gamble. This isn’t true. I had a reserve and got more than reserve. And we started off at a low price too! Gets them interested. The turn around time is 28 days for payment so that’s a positive… or like us we agreed at the beginning with one bidder if they were to win then we would wait a few more weeks. Also, you. CAn decide if the property is empty or not so the buyer takes on that responsibility as long as you put it in the pack. Great team. sara and Chloe were very helpful from start to finish. They even do all the viewings for you which is included in the small fee they charge to list. You only pay another fee if the property sells and it’s very reasonable.

Francis · 18 July 2022

Agent replied · 11 June 2024

Great to hear that your first time auction experience went so well.

5/5

Trustpilot

Amazing communication and assistance

Only at the start was there a wobble, originally didn’t pick up that there was a clause on the house that might have disqualified me from buying, but it wasn’t obvious in the house deeds so entirely forgivable. Ever since after that have been great, Michelle was well informed and kept us in the loop with comms, far from an easy move but she was a rock throughout, she went on holiday towards the end (After we were supposed to have completed anyway) and she passed everything on to Jamie who was on top of things as soon as he picked it up. Couldn’t be happier with the service, thanks to everyone

Nick · 14 July 2022

Agent replied · 11 June 2024

Thank you. As soon as Michelle is back from holiday we all know she will be asking after you and if it’s completed! Communication is key and it’s great to hear Jamie took over the reins well.

5/5

Trustpilot

First Class Sales Team & First Class Estate Agents

We chose Loveitts to sell our parents house and have been so glad we did so. We’ve had excellent care and service and advice from their wonderful Sales Team, especially Jason Peters, Steve James and Michelle Barnett. These wonderful people kept us informed at all times about the Marketing, Viewings, Offers, Sales Progression and a whole host of associated issues. Dealing with this Sales Team made what has been a sad process of selling our parents home painless and allowed us to have a deep sense of satisfaction now that the sale has gone through. I would definitely use them again and would recommend these Estate Agents to anyone.

Janet · 8 July 2022

Agent replied · 11 June 2024

Thank you for your kind words and it is a pleasure to read that we have been compassionate during what can be a difficult time selling a house.

5/5

Google

I'm in the process to moving my family to Coventry, and finding an accommodation was quite frustrating. Many property agents strangely did not respond to my email when I contacted them through link provided in their own adv. Some did not even respond when I contacted them through their own website. Some agents responded, just to say they couldn't help me unless I come in person. When I contacted Loveitts, one of their staff responded to my emails, but then did not respond again for 2 weeks. When I contacted them again, I spoke to Rebekah, and everything went smooth from that point. She was responsive, helpful and professional. I will recommend anybody who is looking for an accommodation to speak directly to her to have better experience.PositiveResponsiveness

Danu · 14 June 2022

Agent replied · 13 June 2024

thank you for the positive feedback!

5/5

Trustpilot

Great selling agents

Great selling agents. They provided the highest valuation and the house sold for the asking price within 2 weeks! The selling team, especially Michelle are the best! The transaction wasn't the easiest but Michelle always kept us updated and was working very hard to get the sale completed. Will definitely use again and truly recommend to everyone.

Customer · 2 April 2024

Agent replied · 11 June 2024

We love to receive a review like this so thank you for taking the time to demonstrate how good we have been!

5/5

Trustpilot

Fantastic!

My family have bought and sold numerous properties through Loveitts for years and they’re always an absolute pleasure to deal with.Whether buying or selling, the entire process is handled in a professional, friendly way.The whole team are very accommodating and always respond positively to any queries or requests I have (which are often last-minute!)I’d like to mention in particular Chloe, Sally, Lisa and Sara who have handled a number of recent auction purchases for me and always make the entire process smooth and hassle-free.Looking forward to doing plenty more business with the auction team at Loveitts.(Chloe’s still my favourite though....)

Alex · 20 May 2022

Agent replied · 11 June 2024

Thank you for your kind words, we certainly look forward to dealing with you again soon (especially Chloe!).

1/5

Google

The most unprofessional service . Initially when calling to enquire about the property , the agents on the line were very rude and arrogant . Since I needed a letting , I went ahead and booked a viewing - a week in advance . These people call me an hour before the viewing, and tell me they don’t have a key for the property and can’t get into the flat because the refurbishment hasn’t been done. Do you seriously not know refurbishment won’t be finished until an hour before the appointment? I had already taken time from work and drove 2 hours from Sheffield just to view this property. Even when informing me of this , the agent was so rude - she offered me 2 other times late next week , both of which are inconvenient for us, when I told them this , she was just as arrogant and abrupt as ever - telling me “the apparent would just have to be cancelled then”. I have a viewing booked with them next week , not sure what to expect as I have just seen some of the their other google reviews- most of which are just as bad and scathing as mine. I will update my review after the viewing (if the agents can be bothered with keeping to scheduled times )

Catherine · 16 April 2025

Agent replied · 24 October 2024

Hi Catherine, We sincerely apologise for the inconvenience caused by the last-minute cancellation of your viewing. Unfortunately, we were unexpectedly let down by the Landlord's Management Company, who had assured us that the keys would be delivered to us that morning. Despite our best efforts to resolve the situation, we were unable to avoid the disruption. Please rest assured that this does not reflect our usual standard of service. We understand and share your frustration, as this situation was beyond our control. We truly appreciate your understanding and look forward to welcoming you next week.

1/5

Google

Not a great experience for myself and my wife I'm afraid . The sales team were ok and pleasant but follow up on offers and eventually soft buyer/s was poor. This led to losing one property and eventually a second one in the later stages, the property hub wasn't worth using and was rarely updated , also after an associate recommendation of Jephson Legal to deal with seeing it through we ended up constantly chasing progress as it was very poor communication. In the end and after a long 12 week period of little work and lack of due diligence in both situations the loss of both our buyers and the property we were purchasing being remarketed owing to the frustration of both vendor and his estate agent . What should have been a simple cash buy for us and a no chain buyer became unfruitfull and a stressful experience for us Therefore that I would not recommended to anyone ......

Morris · 16 April 2025

Agent replied · 16 April 2026

Hi Morris, We’re truly sorry to hear that your experience did not meet expectations. Ensuring a smooth and efficient process for our clients is always our priority, and we regret that you do not think this was reflected in your journey with us. Your concerns are important to us so thank you for taking the time to share your experience.

1/5

Google

If I could write a 0 review I would leaving family with young kids in a damp riddled house full of mould pushing the blame on the Tenant knowing the windows need replacing and yet blaming the tenant refusing to do it then saying they should be grateful the rents so low because it's ran by a charity ! Absolutely disgusting !!!! Leaving my family to live in mould ridden house for years refusing to do jobs !! Absolute joke of a company, staff are rude and arrogant acting clever never taking any blame And to your response below it wasn't even me that called so don't know what your on about on that one and the phone call got cut off because all thr windows need replacing because there over 70 years old and your company knows this and the lady told my family member they won't get done and she should be grateful her rents so low and her house is riddled in mould cos your refusing to replace them or do any jobs even environmental health have told use have 28 days to sort this windows and doors are over 70 years old !! Do your jobs

Vanessa · 16 April 2025

Agent replied · 16 April 2026

Hi Vanessa, We are sorry to have received your review and learn of your dissatisfaction. The staff have been working with the landlord to try and resolve the issues raised and we are in the process of moving this forwards. The extent of the works was being discussed on the phone yesterday but unfortunately, the call was terminated your end. If you would like to call the office and discuss the matter further we will gladly update you.

5/5

Trustpilot

Positive Experience with Loveitts

We recently completed the purchase of a property from Coventry through this auction company, and the entire process was smooth and straightforward. Signing up and registering to bid was quick and easy, which made the experience stress-free from the start.

Sathy · 1 May 2026

Agent replied · 5 June 2026

Thank you for your wonderful feedback. We’re delighted to hear the purchase process was smooth and stress-free from start to finish, and that the team made the key handover such a positive experience. We truly appreciate your recommendation and are so pleased Mr Sathy was happy with the service provided!

5/5

Trustpilot

Exceptional Team at Loveitts Auction House

I have purchased and sold through the Loveitts Auction House team on many occasions over the last few times. Each time, the service has been exceptional and every transaction has been completely hassle free. Everyone that I deal with is friendly, diligent and professional. Just a joy to work with either as a seller or buyer.

Gerard · 17 December 2025

Agent replied · 25 December 2025

Thank you for your continued support. We’re delighted to hear every experience with our Auction House team has been smooth and enjoyable. We really appreciate your trust and look forward to working with you again.

5/5

Trustpilot

A big Thank You

I would like to say a big thank you to Michelle, Jason and Steve from the Nuneaton and Coventry branches. They have all gone the extra mile to make the transition for me as pleasant as possible. If I had a question or problem, it was resolved immediately. Moving is stressful but less so with Loveitts so Thank You

Lorraine · 30 January 2024

Agent replied · 11 June 2024

I am glad we have made the moving process less stressful. Thank you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Loveitts's Google reviews

Questions about Loveitts Coventry

How many reviews does Loveitts Coventry have?

Loveitts's Coventry office has 605 reviews across two platforms: 198 on Google, 407 on Trustpilot (across the whole business).

What is Loveitts Coventry's rating?

Loveitts Coventry is rated 4.2 out of 5 across all 605 reviews, and 3.2 out of 5 on Google from 198 reviews.

Where is Loveitts's Coventry office?

Loveitts Coventry, 29, Warwick Row, Coventry, CV1 1DY.

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