Trusted Agent profile · Coventry
★★★★★
605 reviews across 2 platforms
29, Warwick Row, Coventry, CV1 1DY
Loveitts's office in Coventry, at 29, is rated 4.2 out of 5 across 605 reviews on two platforms, including 198 Google reviews rated 3.2.
Every review we hold for the Coventry office, from every platform, shown as written. First names only.
5/5
TrustpilotMichelle, Jamie and Chelsey worked incredibly hard on our behalf.
Michelle, Jamie and Chelsey all went that extra mile to ensure that our sale didn't fall through. This was no easy task as there were many challenges along the way and we really appreciated their tenacity. They all worked so hard for us. Thank you.
Thank you for the wonderful review - The team in Coventry are overjoyed to receive such great words
1/5
GoogleRude and unprofessional they literally bully their tenants
Hello Sim We take these allegations very seriously and are keen to speak to you with regards to your accusation, we have no record of any correspondence with you. Please call us at your convenience so that we can discuss your concerns.
5/5
TrustpilotI experienced an exceptional service…
I experienced an exceptional service from Chloe and Sara, who were fully committed to selling my property at auction. Their communication and professionalism throughout the procedure was fully reassuring. I would highly recommend them in the future and am grateful for the excellent service I received.
Thank you for your review as we always endeavour to give a good service so really appreciate your kind words.
1/5
GoogleDoesnt value customer time. Bad service
Hello Muhammed We are sorry that that you have been compelled to write this review, after an extensive look at our records we cannot find any details for you. Could you please contact the office so we can assist.
5/5
TrustpilotFrom instruction to sale
From instruction to sale! What can I say but amazing! Jason Steve and Michelle, can’t praise them enough! & anyone I have left out. So helpful with calls and questions, my mind was put at ease each and every time!
5/5
TrustpilotExperience at a Landlord
Loveitts have proved to be an excellent Agent and support both myself ( Landlord ) and the tenant very well. Organised and supportive - they solve any issues that may arise. Thank you
Our lettings team are very thankful for this positive review and it is great to hear your experience has been of five star quality!
5/5
TrustpilotFrom the start Sara,Chloe & Sally from…
From the start Sara,Chloe & Sally from lovitts made me feel at ease and talked me through the process,up to the date of auction I was updated regularly and when it was all completed had a confirmation telephone call
The auction team are thankful for your kind words
5/5
TrustpilotSelling the easy way
Loveitts were professional all the way along the sale of property and worked well as a team and the whole experience was a "joie de vie"
Thank you for the 5 star review!!
1/5
GoogleI rent an apartment for 6 month through loveitts. Each employee tell different rules and regulation. They are highly unprofessional. I hire a moving company, they left a small plastic wrap in the kitchen sink. they are keep changing statement and they did not did inspection in our presence.The picture show the water stain in mirror and they took 100 pound out of my deposit.
Mr Shahid, I am disappointed to read your comments but would like to clarify the following. We are an experienced property agent and we are consistent in our advice. We perform final inspections when a property is vacated so that there are no belongings left that will interfere with the check we conduct. This is completed by comparing the property at move in. The property overall was unclean, the kitchen and bathroom dirty and contractors were needed to professionally clean the apartment.
5/5
TrustpilotWe have used Loveitts over a number of…
We have used Loveitts over a number of years, mainly dealing with Katie and Avril and we have found them to be a pleasure to work with, nothing is too much trouble
An excellent review many thanks
5/5
TrustpilotI have now used Loveitts Estate agents…Outstanding service from the loveitts team
I have now used Loveitts Estate agents twice now I have found them to be very professional. Even during this turbulent market they found the correct Byers for our property. We lost our buyer but loveitts found another the very next day, excellent service.
Thank you for the positive review. The residential sales market is an ever changing market place and it is great to hear that we were considered responsive and proactive in finding you a buyer.
5/5
TrustpilotMy experience with loveitts once again…
My experience with loveitts once again has been excellent, as always very responsive organisation that helped me on my recent deals, look forward to future business with loveitts.
Thank you for your superb review!
5/5
TrustpilotAfter Sales communication.
After our offer was accepted, we had Michelle supporting with updates. The communication was amazing and couldn’t fault the after sales support she provided.
5/5
TrustpilotFantastic people
Fantastic people. Always polite and helpful. Michelle, Steven and Jason are a credit to the company. We were kept up to date throughout our sale and they made the experience as stress free as possible.
The Nuneaton sales team thrive on reviews such as this - thank you!
5/5
TrustpilotAll the people who I dealt with in the…
All the people who I dealt with in the company were all excellent and conducted the sale of my property in an professional manner.
We appreciate the time you have taken to review our service levels
1/5
GoogleExtremely poor service. Some may describe them as a bunch of clowns in disguise
Hi Steven, we regret that you feel disappointed with the service you received and understand how frustrating this situation must have been. The sale process can sometimes take unexpected turns, and while we always strive to keep all parties informed, certain decisions ultimately rest with the vendor, including accepting a higher offer. We welcome the opportunity to discuss your concerns further and work to address any outstanding issues. Please don’t hesitate to contact our team directly, and we will do our best to assist you.
1/5
GoogleDO NOT let a property from these. They did nothing but lie and screw me over. Even after 10 days im still chasing them for a deposit I should be getting back! They tricked me into letting a house that was long term to be sold 4 months later and pretended they knew nothing. They even took photos without my permission. ..... be very very cautious
Claire, I am disappointed to hear that you found our service poor. We at Loveitts always strive to provide a professional service. The property was advertised for letting only when you rented the property, but the individual circumstances of the landlord changed meaning the house was advertised for sale during your tenancy. The deposit was subsequently returned in a timely manner. On advertising the property for sale, we did gain permission to take photographs and respected the sensitivity of the matter.
5/5
TrustpilotCharis
Charis, Chelsey and the team at Loveitts were very professional when I was selling my house. Always keeping me informed of progress. It was a pleasure, during this stressful time, to have a team you trust. Thank you. I would not hesitate to use Loveitts again.
1/5
GoogleHighly unprofessional company and people if you are reaching somewhere for them and then you get late even by 5 minutes they will leave without calling or intimating you
Good Evening Ashutosh we are sorry that you feel we were highly unprofessional please accept our apologies. Our Lettings colleague had actually waited 25 minutes over and above the agreed viewing time but then had to leave to attend further appointments.
5/5
TrustpilotJust picked up the keys this week for…
Just picked up the keys this week for my latest commercial property purchased from Loveitts. The experience was great, the team at Loveitts Coventry office has been very professional throughout the process from viewing to completion. I look forward to working with Loveitts again in the near future.
Thank you Yue. This was obviously a very challenging transaction but with everyone committed to the process and all pulling in the same direction it was a great feeling to finally get there in the end!! … and Good Luck!!!!
5/5
TrustpilotI frequently use the auctions…
I frequently use the auctions department and the lettings department at loveitts and am always happy. Chloe, Sara and Sally in the auction department are always helpful and accommodating. Paul and Jade in lettings are equally as helpful and I would recommend loveitts as a whole for friendly, professional service.
It is always a pleasure, we look forward to doing business again with you very soon!
5/5
TrustpilotDefinitely recommend
I have just sold my home with Loveitts and I couldn’t recommend them enough. Michelle, Jamie and Chelsea have been super helpful and efficient so thank you all for making this daunting process so much easier!
It was our pleasure, you are very welcome.
5/5
TrustpilotGood job
Geoff did a great job for us in negotiating a rental lease renewal with several tenants. It was a challenging process and Geoff got it to the place where we needed to be as quickly as he could. Very pleased with the overall professionalism and customer service.
It was great to have a client that was decisive and responsive in dealing with the developments of this process. It was a pleasure assisting with the Asset Management company. Thank you for your kind review.
5/5
GoogleSold a house via auction with Loveitts. These folks were great. From the initial call with Sally to the final call with Sara they were all very professional and helpful. I never want to go through this again but if I had to, these would be the people I'll contact first.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for the very kind comments, Sally and Sara are very grateful for your kind words
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Loveitts's Coventry office has 605 reviews across two platforms: 198 on Google, 407 on Trustpilot (across the whole business).
Loveitts Coventry is rated 4.2 out of 5 across all 605 reviews, and 3.2 out of 5 on Google from 198 reviews.
Loveitts Coventry, 29, Warwick Row, Coventry, CV1 1DY.
