Every review we hold for the Coventry office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotOvercharged service
Terrible service, blood-sucking agency!At the end of our rent, we spent more than 1 week cleaning the rented apartment, we also hired a high-rating professional cleaning service to clean the apartment. They spent 9 hours cleaning every little detail of the apartment, we monitored the situation and were very happy about the results. We even left some well functioning appliance, such as a fully functional tumble dryer, in the apartment, as a courtesy to our nice landlord over the years.However, this agency examined it as 'poorly cleaned', and charged us another 200 pounds 'for professional cleaning'. Absolutely ridiculous! They also charged 100 pounds for removing the items! For god sake, we left good stuff there for the purpose of a nice gesture!Along with some other overpriced course regarding damaged furniture, overall they charged us nearly 700 pounds!I understand agencies usually charges extra to keep the cash flow, but this is downright greedy and ridiculous. Please, avoid if possible.
Chengyu · 18 June 2021
★★★★★ 5/5
TrustpilotCommercial Let
I’ve just completed on a commercial let with a tenant that Lovietts found for me. All the staff have been very professional and helpful throughout period. Thank you.
Pardeep · 29 August 2023
Agent replied · 11 June 2024
Thank you Pardeep, appreciated … admittedly this was a bit of a challenge to get the actual lease concluded here but delighted we got there in the end!
★★★★★ 5/5
TrustpilotEfficient and friendly team
Efficient and friendly team help us to manage and maintain rental properties, ensuring tenants have a nice place to call home.
Alexander · 7 February 2024
Agent replied · 11 June 2024
Your review is greatly appreciated
★★★★★ 5/5
TrustpilotLoveitts Estate Agents
Loveitts They have been really good they helped me as much as they could which was great give me honest advice
Zaigham · 30 January 2024
Agent replied · 11 June 2024
A superb five star review is always appreciated!
★★★★★ 5/5
TrustpilotVery responsive and straightforward
Very responsive and straightforward. They made my first time buying experience very easy and stress free especially with the help of Michelle, Jamie and Chelsey.
Ali · 30 October 2023
Agent replied · 11 June 2024
The team in Coventry are overjoyed at this review
★★★★★ 1/5
TrustpilotVery bad
Very bad. The property was in a bad state. Agency would never fix problems. I had to spend my own time and money in fixing things properly. In the end of the tenancy agency tried to steel my deposit, by making up damages. After I have proved that damage was done prior to my move in, it took them 1 year (exactly) to return my deposit after so many emails. I dont advise to rent from them, if you have to, make sure you take all measures to protect your deposit.
Cla · 26 February 2021
★★★★★ 5/5
TrustpilotJamie and Michelle have been really…
Jamie and Michelle have been really helpful throughout the procedure.Always acted as a helping hand whenever we needed help.They updated each and every step and made it a smooth process.Thankyou both of you for your immense support in achieving our dream house
Emy · 4 February 2022
Agent replied · 11 June 2024
Thank you for your positive feedback, its great to hear!
★★★★★ 1/5
GoogleLoveitts were kind, friendly, and quick to respond to any enquiries and requests we made…. Until we signed the Tenancy Agreement document.
We were made aware of problems on the Itinerary that would be getting fixed….. more than 90 days, several calls and emails ago. Once you’ve signed they are all talk and no action.
Dynamic · 13 June 2017
Agent replied · 11 June 2024
Loveitts are sorry to read your comments but can assure you that the above comments are disappointing to read. We aim to deal with all issues in a prompt manner and will rectify any issues with permission from our client promptly. Can I suggest you call Loveitts on 02476 228 111 and direct your call to Paul Barnes who can deal with your enquiry.
★★★★★ 5/5
TrustpilotThe person who dealt with the sale of…
The person who dealt with the sale of our business was very professional and helpful and sorted out any problems
Lozza · 25 January 2024
Agent replied · 11 June 2024
Excellent review thank you
★★★★★ 5/5
GoogleI needed a new place in an emergency. They booked a viewing and two days later, we knew we had the house. They listened and acted, they met my expectations and beyond. As a first contact with an estate agency, I would recommend them to anyone that needs help, quick. Great work, guys
Paula · 13 June 2018
Agent replied · 11 June 2024
Thank you for your positive feedback, great to hear!
★★★★★ 5/5
TrustpilotThe whole process from start to finish…
The whole process from start to finish was well managed and communicated from Loveitts resulting in a successful outcome for all parties. It made a change to be on this side as purchaser but it was a very positive experience
Premibuild · 22 March 2022
Agent replied · 11 June 2024
Communication is a key ingredient to a positive experience and we are pleased to hear that being a purchaser for a change was also successful for you.
★★★★★ 1/5
TrustpilotAbsolute bunch of clowns
Absolute bunch of clowns. From trying to get a viewing to the acknowledgment of existing damage caused by the previous tennant (trying to charge me for it) to trying to charge me for dust on door frames. Can't return a call or an email and quite frankly when they do you might as well talk to a wall. Seems as a tennant they are only interested in keeping their landlords happy and forget the tennant once they are no longer paying them money. Sadly I paid all my rent even though I was advised to not pay my last month and let them take it out of my bond. It also would appear that there is no such thing as common courtesy once you are no longer a tennant. Promised four calls and an email and having spend over ten days chasing them finally get told the manager has been busy. Sorry Loveitts but if that's the best you can do then I'll remind you it isn't the 1980's and customer service has moved on. Hopefully I'll never need your services again in any capacity and I'll do my best to make sure people know what a disgraceful experience I've had from your business.
A · 11 August 2020
★★★★★ 5/5
TrustpilotI bought a property at Auction…
I bought a property at Auction from them, and they helped me though every step of the way, from giving me a glass of water (to help me cope with the shock of having actually been able to buy my own property! I did not expect that...) though the identification and deposit payment all the way to completion, they were faultlessly polite and efficient. As were their solicitors, who (when I can remember their name) will also get a good review from me. I was pleasantly surprised at how nice and helpful their people were to me, and I don't get to say that as often as I would like. Thanks to loveitts I am tantalsingly close to being a member of the aristoracy. I have "property" and I am skint!
Steveski · 8 August 2020
★★★★★ 5/5
TrustpilotExcellent communication from the…
Excellent communication from the beginning to the process end , so helpful and transparent with everything , would recommend 100%
Darren · 20 May 2025
★★★★★ 5/5
TrustpilotFirst class service
Michelle, Jamie and Chelsey all made my purchase run very smoothly. They kept me posted throughout the process. I would like to thank them for the excellent service I received.
Sharon · 27 March 2023
Agent replied · 11 June 2024
The sales team in Coventry are very grateful for this 5 star review and comments about our excellent service!
★★★★★ 1/5
GoogleExtremely Rubbish Estate Agent.
They are nothing but a bunch liars who only gives false information and do all sort of dodgy work to get the rent out from you and never help with anything.
They should be banned to do any business in the Country because whatever they do is suspicious.
They do not have any idea about anything and have no experience to run the business and most of their staff are rude and inexperienced and cannot do anything properly.
As per the Company House, they were charged with the case in the past which can tell the history of their corrupt business.
I warn everything to stay away from these fraudsters else you will cry.
Krish · 12 June 2020
★★★★★ 1/5
GoogleUnprofessional, unable to sort problems which they need to sort out. We were delayed 4 days with the moving because they couldn't do the gas safety certificate in 10 days after we paid the deposit and first months rent. (paid on the 10th of sept, original move in
date 20th of sept, actual move in date, 24th of sept) No conpensation. End of tennacy 200 pounds taken off the deposit for giving them the apartment back in a better state than it has been given to us.
Daniela · 12 June 2020
★★★★★ 5/5
GoogleGreat Service and decent people to deal with. I put a property in their last auction and was extremely happy with the price they helped me achieve. I know estate agents don't always have the best reputation but I would not hesitate to use Loveitts again and would recommend them. Thank You
James · 13 June 2018
Agent replied · 11 June 2024
Thank you for your kind words James, its great to receive such praise!
★★★★★ 5/5
TrustpilotWe had great service from the staff…
We had great service from the staff during sale of our business premises. Mr John Pugh (MD) kept us updated, advised and was very helpful every step during the protracted sale process. Would definitely recommend them without any reservation.
C · 19 March 2022
Agent replied · 11 June 2024
Thank you for your review and recommendation. The sale process can become very protracted and delighted to hear we made it less painful for you.
★★★★★ 5/5
GoogleGreat experience! I highly recommend (potential tenant)
Matt · 17 August 2024
Agent replied · 24 August 2024
Hi Matt,
Thank you for taking the time to write this review. We are glad you had a great experience with us.
★★★★★ 1/5
TrustpilotExtremely Rubbish Estate Agent
Extremely Rubbish Estate Agent. They are nothing but a bunch liars who only gives false information and do all sort of dodgy work to get the rent out from you and never help with anything.They should be banned to do any business in the Country because whatever they do is suspicious.They do have any idea about anything and have no experience to run the business and most of their staff are rude and inexperienced and cannot do anything properly.As per the Company House, they were charged with the case in the past which can tell the history of there corrupt business.I warn everything to stay away from these fraudsters else you will cry.
Krish · 18 April 2020
★★★★★ 5/5
TrustpilotThe team made the process very easy for…
The team made the process very easy for me once and I had given them the instructions, they took over and constantly kept me informed. The auction was also a success and achieved well above my asking price.
Michael · 22 April 2022
Agent replied · 11 June 2024
A smooth process is what we all like to see, so glad we were able to acheive that for you.
★★★★★ 5/5
GoogleWe have recently bought our first house through Loveits, Cathy has been very helpful during the whole purchase process which is about 2 months. She is willing to resolve any problems in a timely manor.
L · 13 June 2018
★★★★★ 5/5
TrustpilotFirst time buyer
Michelle, Jason and Steve ware amazing from start to finish. They have made the whole process of getting my first mortgage hassle free. Just great service overall. Thank you!
Vick · 14 March 2023
Agent replied · 11 June 2024
Thank you for the superb review!
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