Trusted Agent profile · Coventry
★★★★★
605 reviews across 2 platforms
29, Warwick Row, Coventry, CV1 1DY
Loveitts's office in Coventry, at 29, is rated 4.2 out of 5 across 605 reviews on two platforms, including 198 Google reviews rated 3.2.
Every review we hold for the Coventry office, from every platform, shown as written. First names only.
5/5
Trustpilotloveitts
cant fault loveitts with the sale of my house especially michelle , chelsey , jamie and charis they really made the process easy and stress free they allways kept me updated and they were easy to get hold of if i had questions for them
The sales team in Coventry are over the moon at this review! Thank you.
5/5
TrustpilotCommercial Storage Yard Purchase
John Pugh from Loveitts acted for the vendors to aid selling their storage yard. Throughout the transaction John processed an excellent base of knowledge and understood the relevant challenges associated with the site making our job and purchase a much smoother transaction.
Thank you Dan, appreciated … this was a challenging one but really pleased (for everyone!) that we got there in the end!
5/5
Trustpilot5 stars for Michelle
5 stars for Michelle - incredibly helpful and great communication. Thank-you
Michelle is a great asset to the firm thank you for the review
5/5
TrustpilotLoviettes auction
I bought a house from loviettes auction, from viewing to winning the bid and handing over the keys Chloe from the sales team was very professional and extremely helpful she made the experience stress free. Cheers Chloe, I appreciate your help.
Cant wait to see what you do with this property, you certainly have a project on your hands! Chloe has asked if she can come and have look when you have finished??
4/5
TrustpilotA massive thanks to the Lettings team
A massive thanks to the Lettings team. Moving house can be a difficult time but the team at Loveitts guided me through every step & were so helpful. The maintenance team were also very quick to help me with an issue I had on move in. Thank again guys!
It is great to hear positive feedback about our lettings team, thank you.
5/5
TrustpilotExcellent company to deal with
I am overjoyed with the service I have had from Jason and Steve at Loveitts, they have got me 5 viewings within the first few days, I was very surprised at this but the photos and information is excellent. I would recommend them to anyone in the future.
Thank you for your recommendation, really appreciated.
5/5
GoogleJade has been excellent from start to finish!
Jade is thankful for your review, great to hear!
5/5
TrustpilotLoveitts Coventry Sales and Lettings
Loveitts Coventry have managed the let and then eventual sale of our family home. There have been ups and downs along the way and throughout, Charis, Michelle, Chelsey and Jamie have provided professional, efficient service and I would happily recommend them.
Great to have a review showcasing our ability to manage and then sell a commodity, making it a seamless process.
5/5
TrustpilotLoveitts sold our home very quickly…
Loveitts sold our home very quickly were informative all the way through and communication was great made it a very easy process thankyou
Thank you for the review for our sales discipline.
5/5
TrustpilotExcellent service provided by professionals
As a first time buyer I had little to no idea how to buy a property but they were always there to help and guided me through the whole process. So big thanks to the Coventry team especially to Michelle, Chelsey and Jamie
Thank you for the positive review!
1/5
TrustpilotI'm sad I can't use offensive words to…
I'm sad I can't use offensive words to describe the lettings team.In response to your reply message. This is the point, we had to go to onbudsman to have our case resolved, which took a year. Not satisfied with the customer service from Loveitts.
Loveitts are very disappointed to read your review. Your case was resolved by the Ombudsman last year with a full and final decision made in relation to your tenancy.
1/5
GoogleAvoid at all costs! Rude/Unprofessional and not worth your time or money. Take your business elsewhere. It was a nightmare to close a tenancy with this agent. They even lied in their evidence and fabricated false documents submitted to Tenancy Deposit Scheme adjudication case. AVOID!
Hello, I am sorry that you feel the need to write such a review; we pride ourselves on the way we deal with both tenants and landlords and fully understand that sometimes there may be differences in opinion, and we respect this. We would like to discuss the matter further with you to see how we can assist. Please call us at your earliest convenience as your identity is unclear. The fact that you have stated we have fabricated false documents is grossly incorrect; we are a business that operates ethically and responsibly at all times.
5/5
TrustpilotTeam was fantastic
Team was fantastic, giving customer like us with regular updates and hassle free journey in buying our house.
5/5
TrustpilotThe team at Loveitts have been…
The team at Loveitts have been excellent during our recent purchase of one of their properties. Chelsea and Michelle have been so helpful, efficient and supportive during the process. Michelle in particular has provided excellent service and made our regular check ins a pleasure!
The sales team are overjoyed at this review. Reviews like this makes it all worthwhile. Thank you.
5/5
TrustpilotGreat team from start to finish
Great team from start to finish, Very experienced and realistic with pricing and achived the outcome I wanted.They know what they are doing and guide you well through the process
It is great to read a review where it is acknowledged we know what we are doing...we try to! Thanks again
5/5
TrustpilotLoveitts are very helpful and…
Loveitts are very helpful and professional. I’ve bought two properties through them and have been very impressed with their service.
5/5
TrustpilotVery professional throughout
Very professional throughout our dealing with them. Always quick to respond and friendly staff all round, both on the phone and in person.
A lovely review thank you!!
1/5
TrustpilotBad experience
FUNNY GOT BLOCKED FROM THIS PAGE AFTER TELLING THE TRUTH ABOUT THEM. IF ANYONE WANTS EVIDANCE OF MY ACCUSATIONS FEEL FREE TO MESSAGE ME I HAVE MANY BACK AND FORTH EMAILS AS EVIDANCE I rented a property through loveitts. They were nothing but rude and unprofessional throughout my entire property. Upon moving in I had several issues. I had no running hot water during the night. I also had storage heaters had several issues with them to the point I had no heating. After contacting loveitts me and my partner was left without hot water for several months. I also had a significant amount of rain water coming through my front door that caused several floods at the bottom of my stairs. Loveitts never bothered to act upon any repairs and my property was left in such a state with all the nessassary repairs. When James Cole and Rebekah Gill came out for management visits, they were nothing but rude and came across very aggressive to myself and my partner to the point where my social worker had to step in numerous of times. I was always left felt scared upon management visits. In two different occasions management have given me no warning to turning up to my property and have let themselves in on one occasion without consent. I have many emails back and forth about repairs that needed to take place. Loveitts have no consideration to their tenants and do not have their tenants saftey as first priority. After loveitts failed to carry out any repairs I stopped paying rent and placed all rent into a savings account waiting for them to carry out the repairs. After 2 months and a half months had past with no communication from the landlords in regards to the repair I served loveitts with an immediate notice to quit the property and handed the keys back. During handing the keys back, James Cole came across very judgemental and unprofessional. Therefore I WOULD NOT recommend to anyone and will warn any future people wanting to rent through loveitts to NOT TO DO SO. expecially if you have children. Loveitts are rude and unprofessional and have never had an issue with any housing provider.
5/5
TrustpilotProfessional and Honest
It is a pleasure to do business with Emma Brooks at Loveitts Estate Agent, straight forward and professional. Would recommend the professional service.
Emma is delighted that you found the time to write a review, it is always great when you receive positive feedback
1/5
GoogleUnprofessional, shockingly poor , rude people on the phone ,rude people in the office ,they are like fighting with you, poor communication so finally they dont care about tenants and customers, I hope I could give them ZERO STAR instead of ONE but I dont have a choice. Triple ZERO ZERO ZERO STAR .
Loveitts are extremely disappointed to receive these comments and will conduct a full investigation. Loveitts strive to provide a service that would receive 5 stars and we are extremely disappointed to get a response such as this. Please contact the office if you would like to discuss your comments further by calling 024 7622 8111.
5/5
TrustpilotGreat service
John at Loveitts has dealt with my commercial properties matters over the past several years and has always been knowledgeable, helpful and professional. Very pleased with the service I have received and I wouldn't hesitate to recommend them.
Thank you Satnam, always a pleasure to act for you and your father
1/5
GoogleI wouldn't recommend this estate agency in any way shape or form to let your house. They do not support landlords, don't follow up with checks or act on any breaches of tenancy contracts. They are inexperienced, advice they give is completely wrong and do not manage your property. Do not use them.
I am sorry to read your review but I am surprised at what you state and would look for clarity on what property you refer to. We collectively have a number of years experience in the industry as a team and our Lettings Director has over 15 years experience and is fully ARLA qualified. if you would like to discuss your query directly with him please call 024 7622 8111.
5/5
TrustpilotHad excellent service
Had excellent service, worked hard to get the result we wanted. Couldn’t fault them. Wouldn’t hesitate to use Loveitts in future.
Brilliant. Thank you for the five star review!
5/5
TrustpilotAce service
Amanda was great! Straight forward and proactive.
Hello Don, Thank you for your feedback which is greatly received, we look forward to doing business with you again in the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Loveitts's Coventry office has 605 reviews across two platforms: 198 on Google, 407 on Trustpilot (across the whole business).
Loveitts Coventry is rated 4.2 out of 5 across all 605 reviews, and 3.2 out of 5 on Google from 198 reviews.
Loveitts Coventry, 29, Warwick Row, Coventry, CV1 1DY.
