Trusted Agent profile · Coventry
Verified
★★★★★
528 reviews across 3 platforms
23 Warwick Row, Coventry, CV1 1EY
John Payne Estate Agents's office in Coventry, at 23 Warwick Row, is rated 4.7 out of 5 across 528 reviews on three platforms, including 506 Google reviews rated 4.7.
Every review we hold for the Coventry office, from every platform, shown as written. First names only.
5/5
GoogleI've been a landlord with John Payne Estate agents for many years now and their service is second to none. Always a pleasure to deal with.
Thank you so much for your kind words and for choosing to stay with John Payne Estate Agents over the years. We truly value your loyalty and it’s always a pleasure supporting you with your properties. We look forward to continuing to work with you.
5/5
GoogleFantastic service from start to finish, Claire was very friendly and helpful,I would highly recommend using this company, the report was very easy to read and easy to understand.
Thank you Lindsey for the review and for acknowledging Claire and her efforts to provide a great service.
5/5
GoogleIt was a great experience to get our new home with John Payne. They offered stress free reference and paperwork, all thanks to their friendly and professional staffs.
Many thanks Olusesi for your 5* review and very kind words, I am glad that Justine & the lettings team have supported you on your new tenancy. … More
5/5
GoogleVery professional and friendly. The process from viewing to hand over was seamless. Inly agency i felt is more service focused than money oriented. Thank you very much.
Thank you for your fantastic feedback! We're so pleased to hear that you found our team professional and friendly, and that the process was seamless. Providing a service-focused experience is our priority, so it means a lot to know you felt that way. We truly appreciate your support and look forward to assisting you again!
5/5
GoogleVery pleased. Sorted the let out very quickly. Also sale of another property
Thank you for your feedback! We’re delighted to hear that both your let and sale were handled quickly and efficiently. It’s been a pleasure assisting you.
5/5
GoogleI have to say that the whole experience has been seamless. Firstly I would like to thank Mia for her amazing communication and getting the rental deal across the line promptly. (2 weeks). …
Thank you for leaving us this review. Your feedback is appreciated.
5/5
GoogleVery thorough and well documented. Would definitely recommend.
Many thanks for the 5 star review. We look forward to working with you again in the future.
5/5
GoogleI am thankful to John Payne Estate Agents for helping me find my dream home. They’re very professional and swift in responding to emails. I 100% recommend them.
Thank you so much for your wonderful review! We're thrilled to have helped you find your dream home and appreciate your kind words about our professionalism and responsiveness. Your recommendation means a lot to us. Wishing you all the best in your new home!
5/5
GoogleFast efficient friendly service
Thank you for your kind words. We are always here to offer a friendly and professional service.
5/5
GoogleIt's nice to rent a house with Payne. All the agents are friendly and helpful. Thanks to Jake who nicely showed us the property and helped in the application. Also thanks to Danielle who always gives helpful response relating to the property maintenance.
Thank you so much for your kind feedback, Jake and Danielle will be thrilled to know you were impressed with the assistance you were given. We hope you settle into your new home nicely!
5/5
GoogleFantastic service from the letting team. John is a very calm and knowledgeable person. His team is well managed and very helpful. Definitely, will use them again.
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our lettings team. John and the team always strive to provide a professional and supportive service, and we truly appreciate your kind words. … More
5/5
GoogleI recently used John Payne Estate Agent to look for a property and the service I received was excellent. I was surprised by the level of professionalism and dedication. I was treated like a king and they were so friendly and extremely …
Thank you so much for your kind words and positive feedback! 🌟 We’re thrilled to hear that you had such a great experience with John Payne Estate Agents and that Justine Roe made such a positive impact. We always aim to provide … More
5/5
GoogleThank You Richard and The Team for your professional, considerate support. Always responsive, knowledgeable and caring..
Thank you for your kind words. The team fully appreciate the acknowledgment of their efforts.
5/5
GoogleI managed to see several properties with John Payne on the same day and I only needed one visit to find a property that met my needs.
Thank you for your kind review! We're so pleased to hear you were able to find the right property in just one visit. It’s great to know our team could help make the process smooth and efficient for you. If you need anything else in the future, we’re always here to help!
5/5
GoogleThe team at John Paynes were fantastic. I wouldn't hesitate to use them again.
Thank you for your five star review.
5/5
GoogleAaron and the team at Paynes have been amazing! With so many problems caused by the chain above, paynes kept the sale going against all odds! Was kept in the loop always and acted very professionally throughout. Highly recommended!
Thank you David. Glad we got there in the end. Enjoy your new home.
5/5
GoogleVery nice company to deal with. Good value for money as well and the survey is really easy to understand.
A lovely review thank you and we are pleased we were able to offer the service you required.
5/5
FacebookA quick note of thanks to Vicki and the Earlsdon branch for managing the sale of our old family home in Coventry. The home was vacant and Vicki was great in making sure it was looked in on, the heating was managed etc- all far more than we expected. We have had mixed experiences with agents but can safely say that Vicki at Payne in Earlsdon will not let you down.
5/5
GoogleEverything from first contact to getting the keys has been super quick and easy. Olga has been great with any queries I have and is always very quick to respond.
Thank you for the review. I will be sure to make sure Olga is aware of your comments.
5/5
GoogleOur journey to find a good house was made possible through John Payne Estate Agents..They made the process simple and exciting through all the stages of referencing👍.Great help from an amazing team with the most Outstanding assistance from …
Thank you so much for your amazing feedback! 🌟 We’re thrilled to hear that your journey to find a new home was made easier and more exciting with the help of our team. Tiegan and Angela will be so pleased to know their assistance stood out. … More
5/5
GoogleJohn Payne helped me find my dream apartment, many thanks to Richard,Natalie and the whole team for their help along the way
Many thanks Simon, we hope you have settled well into the apartment? I appreciate the feedback and kind regards for the team. John Lettings Manager
5/5
GoogleAn excellent report and quality service.
Thanks Joe. We're here to help in the future if needed.
5/5
GoogleIt's been a pleasure being tenants of Payne so far. From the application form to moving in, communication was perfect, any queries or questions were answered promptly. Olga was amazing! responded to every email. I would highly recommend.
Good morning Lisa, thank you very much for your lovely comments, we all appreciate you taking the time to leave such a great review !
1/5
GoogleRegretting choosing John Payne estate agents! No health and safety measures followed.moved into house not cleaned properly. House Full of pet hair and bad odour! No help when we have difficult situation! Only there to collect Rent 😂 I Wouldn’t Recommend John Payne Estate agents. …
We’re very sorry to hear about your experience, and we genuinely appreciate your feedback. We take all concerns seriously, especially regarding health and safety, cleanliness, and customer support. It’s disappointing to hear that we didn’t … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
John Payne Estate Agents's Coventry office has 528 reviews across three platforms: 506 on Google, 20 on Facebook, 2 on Trustpilot (across the whole business).
John Payne Estate Agents Lettings & Property Management is rated 4.7 out of 5 across all 528 reviews, and 4.7 out of 5 on Google from 506 reviews.
John Payne Estate Agents Lettings & Property Management, 23 Warwick Row, Coventry, CV1 1EY.
