Trusted Agent profile · Coventry
Verified
★★★★★
528 reviews across 3 platforms
23 Warwick Row, Coventry, CV1 1EY
John Payne Estate Agents's office in Coventry, at 23 Warwick Row, is rated 4.7 out of 5 across 528 reviews on three platforms, including 506 Google reviews rated 4.7.
Every review we hold for the Coventry office, from every platform, shown as written. First names only.
5/5
GoogleI had excellent service and speedy turn around in my move. Olga and the team made the process as smooth and painless as possible. Recommend Payne’s for anyone looking to rent in the Coventry area.
Thanks Gary for you kind comments. It’s always fantastic to receive a positive review and I will be sure to let Olga know.
5/5
GoogleAwesome assistance from start to finish with excellent communication throughout the journey. Secured the house and check in process was smooth.
Many thanks Pius for your 5 star review & feedback, I have shared this with Justine who assisted you. … More
5/5
GoogleHaving dealt with them for many years I have always found them to be excellent with an high level of professionalism
Many thanks Ian for your 5* review and feedback that has been shared with the team. … More
5/5
GoogleGreat support from Justine the senior lettings negotiator and has been a stress free and simple process working with John Paynes.
Thank you for your kind review! We're delighted to hear that Justine provided great support and made the process stress-free for you. We appreciate your feedback and are always here to help!
5/5
GoogleExcellent service throughout ! Friendly , helpful staff , i would highly recommend john Payne estate agents .
Thank you for your kind words and recommendation! We’re so pleased you had an excellent experience with our team.
5/5
GoogleVery helpful and considerate agents. They helped us find a house and move it smoothly. They considered our needs timely
Many thanks Grace for your 5* review and kind words these have been shared with Justine. … More
5/5
GoogleWe just move. a wonderful experience. an agency full of dedication and seriousness. the agents were very helpful! thank you!
Thank you so much for your kind words! 🌟 We’re thrilled to hear that your move was a wonderful experience. At John Payne Estate Agents, we pride ourselves on providing dedicated and professional service to make every step of the process as … More
5/5
GoogleVery good helpful & supportive team.
Thank you so much for your kind words! We’re delighted to hear you found our team helpful and supportive. It’s always our goal to provide a positive and smooth experience., The John Payne Estate Agents Team
1/5
GoogleSome of the agents are highly impatient to show the properties to the buyers and forcing for the feedback.
Thank you for your feedback. We’re sorry to hear that your experience with some of our agents didn’t meet your expectations. At John Payne Estate Agents, we always strive to provide a positive and respectful experience for all clients. We … More
5/5
GoogleMathew was very professional, empathetic and patient. He raised the bar for customer service which is very rare in real estate especially rental market. …
Thank you for such a positive review on the service we have provided.
5/5
GoogleExcellent service and friendly staff. Got the house we wanted and moved very fast. Hardly recommend.
We’re thrilled to hear you found the perfect home with us! Thank you for your lovely feedback and recommendation
5/5
GoogleSeamless and clear vetting process…. They were willing to work in line with my need. I recommend 100%
Thank you so much for your fantastic feedback! 🌟 We’re delighted to hear that the vetting process was seamless and aligned with your needs. Your 100% recommendation means a lot to us. If there’s anything else we can assist you with in the future, don’t hesitate to reach out. We’re here to help! …
5/5
GoogleThe acceptance, taking us through the whole process of moving in and most importantly the fact that we were considered for our new lovely home shows how considerate and kind John Payne is. …
Many thanks Agape for your 5* review and very kind words this has been shared with Tiegan and the lettings team. … More
1/5
GoogleAbsolutely terrible company. Told me the landlord sold up A WEEK before I was supposed to move in! Then when they offered me another property, they give it to another person. Called multiple times and no one answered the phone. Almost left homeless as I already gave my current landlord the notice to move out. When looking for a property I will NEVER use this company again.NegativeResponsiveness, Quality, Professionalism, Value
We are sorry you feel this way however we have checked our records and can not find you in our system. We would like to look into this further and ask that you email Daniel Little on d.little@payne-cov.com with further information and details of the property you applied for. We will then come back to you with a response.
5/5
GoogleNatalie has been fantastic, keeping us updated on progress regularly, smooth handover. I would highly recommend.
Thank you for your review. I will pass in your praises to Natalie.
5/5
GoogleRecently moved into a new house managed by John Payne Estate Agents, and all I can say is great service!! The whole application process was quick. The agents are friendly, approachable and very professional as well.
Thank you for the 5 star review and your comments about our service. It is much appreciated.
5/5
GoogleEasy and straightforward process with the help of the staff. Happy with John Payne Estate Agent.
Many thanks Oluwakemi for your 5* review and very kind works, I have shared this with Tiegan & the lettings team, I am glad they have supported you on your new tenancy. … More
5/5
GoogleSmooth process, clear documentation and excellent service throughout. Very professional and helpful letting agents. Highly recommend!
Thank you for your kind words! We're delighted to hear that you had a smooth experience with us and found our service professional and helpful. Your recommendation means a lot to our team. If you ever need anything in the future, we’re always here to help
5/5
GoogleVery responsive, very fast processing and excellent service. Very friendly and helpful staffs.
Thank you for your wonderful review! We’re so glad you found our team responsive and helpful.
5/5
GoogleA first class professional service, the whole team works as efficiently and accurately as a precision instrument. A friendly attitude and a wealth of property resources helped us to move into the perfect house when we needed it most. Thank you from the bottom of my heart to the whole team.
Many thanks on behalf of all the lettings and property management team for such kind words and review, we stride to offer a great service to all our clients and this is reflected in the service you received. … More
5/5
GoogleMade the process very easy from start to finish, helpful and supportive and great communication
Thank you for your kind words! 😊 We’re so glad to hear that we made the process easy and provided helpful support and clear communication from start to finish. If there’s anything else we can assist with in the future, don’t hesitate to reach out. Wishing you all the best! 🏡 …
5/5
GoogleA very pleasant and speedy service from Claire & Jonathan.
Thank you!
5/5
GoogleWould highly recommend John Paynes. The sale of our home was made relatively stress free with their good communication, efficient staff and good knowledge of the local market. We achieved a great price and a good service throughout the process. We would and already have recommended John Payne to others!
Thank you for taking time to give us a five star rating.
5/5
GoogleTrue Professionals - Daniel and Team. We have recently moved to a rental property, Paynes were very helpful and responsive during the process. Fantastic team and amazing service.
Thank you for reviewing our service. We value your custom and your feedback.
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